hotel hisoca ikebukuro

• O

  ORADEE

  2026年07月12日

  
  3普通

  This hotel is great location close to subway station, restaurants and convenience stores. Atmosphere is great. Amenities is self serve pickup at lobby shampoos, PJ, razors, bath bomb etc. In-room water boiler, slippers, water, coffee, tea, mini-refrigerator.I usually like Japanese style Tatami room but not this hotel. I find my friend western standard room much more spacious and has an extra L shape couch.2nd floor has 24hrs lounge access by room key only. With some sweet and drink good for late night in caseJuly 2026-not sure when is the construction nearby going to finish. We got woke up by the loud sound 6am. On my check out day, I need was tired and hoping to have one hour extended checkout time (normal check out is 11am) coz fall back to sleep. They charge ¥2500 per hr no exception. After checkout, there is also no washroom access in the lobby. 2 rooms keycard for 4 adults even if you asked.

• C

  CHING NGA ROWENA

  カップルで旅行 · 2026年06月19日

  
  5非常に良い

  Nice hotel, highly recommended

• K

  Karen

  家族旅行 · 2026年03月04日

  
  4良い

  Everything was good overall. The only issue was that the fan was very loud, and the temperature control wasn’t easy to use. We tried to turn the fan off but weren’t able to. We also requested a one-hour late check-out because our daughter was sick. They allowed us to stay until noon but charged 2,500 yen for the extra hour, which was disappointing given the circumstances!

  hotel hisoca ikebukuroからの返信（2026-03-04T22:49:13Z）

  Thank you very much for staying at Hotel hisoca and for taking the time to share your feedback with us.We are pleased to hear that you generally enjoyed your stay. However, we sincerely apologize for the inconvenience caused by the noise from the fan and the difficulty with the temperature control in your room. Your comments are very valuable to us, and we will share them with our team as we continue working to improve our facilities and guest comfort.We are also sorry to hear that your daughter was not feeling well during your stay. While we were glad to offer a late checkout until noon, we regret that the additional charge left you feeling disappointed given the circumstances. Your feedback is important and will be shared with our team as we review our policies and guest service.Thank you again for your valuable comments. We hope to have the opportunity to welcome you and your family again in the future.Warm regards,hotel hisoca ikebukuro

• C

  ChunLing

  2026年01月27日

  
  5非常に良い

  Excellent

  hotel hisoca ikebukuroからの返信（2026-03-02T04:41:24Z）

  hank you very much for your wonderful review.We truly appreciate your kind words and are delighted to know that you had a positive experience with us. Your feedback is a great encouragement to our entire team.We look forward to welcoming you again in the future.hotel hisoca ikebukuro

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