湖楽おんやど富士吟景

• S

  Shee

  カップルで旅行 · 2025年11月26日

  
  4良い

  More selection options for pregnant woman

• C

  Chun Ting

  カップルで旅行 · 2025年11月05日

  
  4良い

  The lady who guided us to our room was very warm and polite. Later on, we would occasionally encounter her in the restaurant, outside the hot springs and different floors. She seemed to recognize us and greeted us each time, with a courteous attitude that made us feel her genuine hospitality. Sadly, the general attitude of the front desk staff was average; sometimes they would act as if they didn’t see the guests and appearing indifferent. After checkout, their attitude seems further declined, as they were less willing to respond to inquiries. Nonetheless, we are grateful for the shuttle bus service they provided. Also, when we inquired through the platform beforehand, they responded quickly. The food was exquisite and delicious, both breakfast and dinner were very filling. In the morning, we could enjoy breakfast while looking at Mount Fuji. It felt like the hotel placed foreign guests in the same restaurant, where there were many foreign staff, making communication in English convenient. They were warm and friendly, hopefully they could continue strengthen their hospitality etiquette to traditional Japanese service standards. There weren’t many guests, so it didn’t feel crowded. The room size was just right, with a view of Mount Fuji, and the bedding and mattress were very comfortable, allowing us to rest well. But some areas in the bathroom were not cleaned properly, and we noticed stains in the shower, which felt a bit dirty. Overall it is good hotel though! Recommended

• R

  Renee

  2018年11月26日

  
  4良い

  環境不錯..職員態度良好樂於助人房間亦有小冊子展示有關日式和室意義對於不事日本文化的遊客很有幫助

  湖楽おんやど富士吟景からの返信（2018-11-29T10:16:35Z）

  Thank you for your stay.We are happy with our staff if you can do any help for your Japanese trip.please come to Japan again.

• K

  Ka Ping

  カップルで旅行 · 2018年09月10日

  
  5非常に良い

  房間溫泉環境不錯

  湖楽おんやど富士吟景からの返信（2018-09-10T10:18:09Z）

  Thank you for using this time.We are glad if you could spend a little comfort at all.If you travel again around Mt. Fuji, please use the hotel.Thank you very much.

地図・アクセス

基本情報