ホテルグラッドワン京都七条 by M's

ロビーでのコーヒーや飲み物のサービス、タオル交換などセルフサービスの対応について、チェックインの時に説明がなかったのが不親切に思いました。掃除が3日に1回と言うのも事前に説明がありませんでした。そのため、ゴミをどうすれば良いか、受付に聞いたところ、ビニール袋にまとめて入れてドアの前に出しておいてくださいと言われたのでそうしましたがもう少しわかりやすく説明するか、部屋に案内等が置いてあってもいいのかなと思いました。掃除の人が部屋に入ってこないのは気が楽で良かった面もありました。スタッフの方たちは皆さん親切で感じが良かったです。

カップルで旅行 2025年07月23日

ベッドも大きくて部屋もとてもきれいでした。他の人の声も聞こえず快適に過ごせました。

2025年07月13日

とても良かったです！

グループ旅行 2025年03月21日

もう少し丁寧な説明があれば良かった

2024年11月09日

i like the hotel, but the wifi needs improvement...it's weak!

2024年09月16日

少し駅からのアクセスが遠目なので荷物多い時は大変かもです。

2024年08月19日

綺麗な施設でした！
出張で泊まるには過ごしやすかったです。
部屋は狭くなく、ベッドも広くよかったですが
クローゼットがないので
長期の宿泊や2人以上の宿泊は荷物置き場に
困る気がしました。

2024年03月17日

廊下で話している声が聞こえてくるので、朝は少し騒がしいです。

家族旅行 2024年02月23日

スキンケア用品が少しあればもっと良かった。

2023年12月18日

部屋の大きさとツインルームで、この値段なら妥当だと思います。

家族旅行 2023年10月26日

とても格安で有り難く感じました。
ただ日本人の好みとしてはバスタブがあった方がなお快適であったと思います。その他はフロントの無愛想さが気になりましたが、それ以外はとても良い格安ホテルと感じました。

家族旅行 2023年09月29日

清潔でよかった

2023年09月27日

きれいになっていて、とてもよい

2019年11月10日

概ね快適ですが、シャワールームが狭いのが少し大変です。

2019年01月01日

新しく清潔なホテル

10月に新設された新しく清潔なホテルで、快適。フロントに沢山の花が飾られていました。宿泊に問題はなく、居心地も良かったです。

2017年11月13日

Ottima struttura

カップルで旅行 2025年07月16日

Ottima posizione, personale gentilissimo e camere pulite

カップルで旅行 2025年07月10日

I enjoyed the size of the beds.

家族旅行 2025年07月09日

Nice hotel with private rooms and showers. Quiet and affordable!

2025年07月08日

It was an amazing staying my friend and I enjoyed it a lot! Only comment would be the need to pay for cooking utensils per day, and the available parking isn't free (all the surrounding parking nave similar daily rates).

Otherwise had a lovely time, thanks for having us!

グループ旅行 2025年07月01日

Service

2025年06月10日

Staff is very helpful

家族旅行 2025年06月02日

It's a nice hotel with close to lots of transportation.

グループ旅行 2025年05月21日

Väldigt hårda sängar

Jag tillhör inte den känsliga typen, men jag vill förvarna för att sängarna var extremt hårda. Lägesmässigt helt ok.
Vill även förvarna för att städning inte görs utan man får bara byta ut sina handdukar.

2025年05月19日

This was the most spacious room of the three hotels we've stayed at so far on our trip (APA Ryogoku, Smile Hotel Shinosaka) which was a welcome change of pace from our other "small room" bookings.

A cozy little location within walking distance from a train station that let's you access the rest of the city, and a small but well-stocked 7Eleven among other cafes and restaurants in the area. Staff was friendly and courteous, check in was easy.

The only reason I'm taking 1 star off is because this hotel does not offer Luggage Delivery service (It can receive luggage no problem though), which we only found out the morning we needed to use it. This was mostly our fault, since the research we had done suggested that "Most hotels will offer both sending and delivery services".

As a result, we needed to take our bags on a short walk to the 7Eleven, and then one bag further to the Yamato Sales Office because my suitcase was 180cm around (standard suitcases are 160cm) and the 7Eleven couldn't accept bigger than 160cm. Otherwise, this was a lovely stay, in a very cute area that my wife and I thoroughly enjoyed.

2025年05月18日

When I arrived the hotel as thought was further away from transport buses in walkable distance. If you know what you doing gion only a short bus ride or train. There is little cafe that’s nice for a drink enjoyed the macha

2025年05月17日

Ellos quieres cobrar por todo dinero extra y no quieren dar atención al cliente

2025年05月16日

Te quieres hacer cargos extras por todo y no te dan bata de dormir

2025年05月16日

Only i did not like is they dont have breakfast is important to the hotel

家族旅行 2025年05月09日

very clean

カップルで旅行 2025年05月07日

Tutto ok

2025年04月11日

Loved our stay at this hotel. The check in was very easy and the staff are so kind and friendly. Main lobby has a microwave and drink bar which was nice. Room was very spacious and clean. Hotel was located in a nice area, close to the river and several train stations, with nice walking paths close by. Only downside was the beds were very hard.

2025年04月08日

Worst hotel ever, not as advertised. Beds were hard, very uncomfortable, you could feel the springs poke your ribs. Only 1 small and lumpy pillow per “bed”. I asked the guy at the front desk for an extra pillow or blankets to pad the bed with and he just said no. He Didn’t even pretend to care. He claimed to be the manager and basically told me to go away. Room, bathroom, and shower was very small. I Wasn’t expecting a huge place at all but it was difficult to maneuver yourself in the shower. WiFi didn’t work. Room had odor like the carpet needed to be replaced, table was sticky. you couldn’t even see the tv if you were in bed the lay out made zero sense. Obviously we left the next day because this place had no redeeming qualities. They said we would get a refund and only have to pay for the single night when we left but obviously that was also a lie like everything else there. Not only did I have to spend time re booking a new place but also have to waste my time and energy emailing Expedia and the careless liars at this pathetic “hotel”. They didn’t even notice it was my birthday after having them scan and read over my passport during the 10 minute check in process. Go to the four points flex Sheraton instead ! Way better and similar cost. Oh, they did have tap water and fountain soda for 100 yen per cup so that a unique feature. It was even near the front desk so they could uncomfortably watch you.

カップルで旅行 2025年04月03日

I loved how the hotel was in a more quiet secluded place, it felt safe and honestly was so much more spacious than what I originally thought. The only thing me and my friend didn't like was that they do room servicing every 3 days meaning like making the bed or having people help take out the garbage and stuff from our room, other than that the experience was amazing.

グループ旅行 2025年03月03日

Absolute Empfehlung! Unser Zimmer war sehr groß und alles war sehr sauber. Das Hotel liegt ruhig und doch sehr zentral, mitten in wunderschönen Gassen in Flussnähe. Die U-Bahn und ein ausgezeichnetes Ramen Restaurant sind in der Nähe. Wir waren super zufrieden und kommen gerne wieder!

カップルで旅行 2025年03月03日

Ok hotel with ok price.

First, it’s not really that near from the metro station or the bus station, but still the location is ok.

The staff tried to be as accommodating as possible but only one really spoke English.

The worst thing about this hotel was its wifi. It was as good as nothing, I had to opt to my own 5G for the entire 4 days stay.

The staff also doesn’t know the surroundings of the building so you can’t really expect any useful answer. I tried to ask for a phone booth, money exchange machine and other thing but their answer was as simple as “Kyoto Station” even though they were much much closer to the hotel vicinity.

2025年02月22日

Spacious and comfy room. I particularly loved the location, walkable distance from main attractions and we'll connected with the station and the city center

2025年02月09日

O

2024年11月04日

Tolles ruhiges Hotel mit schnellen erreichen des Bahnhofs in Kyoto. Das Service ist toll, es gibt einen Laundry Service, Getränke und ein Zimmer mit ausreichender Ausstattung 😊 würde jederzeit wiederkommen.

カップルで旅行 2024年11月01日

Thank you! We loved our stay, super spacious room.
Great location, you can walk to many popular tourist spots from here within 20 mins.
Surprisingly quiet rooms considering that there are connections between rooms.
Wifi is actually good, but when most guests are back in the hotel after 10 pm then it does get slow.

家族旅行 2024年10月19日

This was such a great hotel, we loved our stay! Very clean and bigger rooms for Japan.The beds are pretty firm, but we are finding that is pretty standard in hotel rooms here. The laundry machine, complimentary beverages and location of this hotel were fantastic! You can’t go wrong with this!

カップルで旅行 2024年10月16日

For the price, this hotel is worth it for a couple of nights. Its location is very convenient (~35 minutes walk from downtown Kyoto & Gion). The staff was very welcoming. They are not often at the front desk however. The wifi worked on and off. The room smelled faintly of urine, but was very clean looking. The pillows and mattresses were rock hard, but fairly big for twin beds. If you don't mind these inconveniences, again for the price we did not feel cheated at all!

カップルで旅行 2024年10月12日

Staff are nice and helpful, there is also a soda machine for all the guests. The location is walkable, maybe around 8 mins walk to a subway station but overall it was an amazing stay. My husband and I enjoyed the stay because we got our own beds and it was comfy too. Will stay here again!

カップルで旅行 2024年09月24日

Loved staying there the only thing is that the wifi didn’t work properly which was a little annoying but overall great hotel I definitely recommend

2024年08月28日

Quiet and cheap place to stay.

2024年08月08日

Quiet, soundproof rooms. Good shower

2024年07月25日

The room was very clean and comfortable, however the fire alarm went off and there was no one around to reassure everyone or update what was going on. The fire alarm also only spoke in Japanese, this makes it very hard for foreigners to know that there is a fire alarm and that everyone needs to be evacuated. If there was a real fire everyone would be in danger because no one knew what was going on or when they could go back to their room. There was often also nobody at the front desk.

カップルで旅行 2024年07月12日

The room was very clean. There are only 3 bottles of shampoo, conditioner, soap, and towels in a bathroom. For other amenities you have to pick-up from a hotel counter, and soft drink dispenser, microwave are available as well.
Normally there is no staff stand by at a counter. You have to check-in by computer touch screen in front of a counter, or using a phone call to ask a staff for help. About 5 minutes after calling, a girl staff came and cut the line for 2 Japanese who arrived after me. When 2 Japanese finished check-in, that staff helped me check-in (by computer), she asked me “which language do you prefer?”, I said “Both Japanese, and English.”, she surprisingly looked at me, then completely changed her manner to be super polite. That was my first impression.
Honestly, I didn’t expect much from this price, but a staff came to make room only 1 time during my 4-night stay, that made me feel uncomfortable with the increasing number of trashes.
About the location, the hotel is isolated, quiet at night, and quite far from convenient stores, this should be considered for those, who’s travelling alone.
In case you want to leave your backage at the hotel after check out, there are some cable locks available. But don’t forget to check the key, because I locked my suitcase with a cable, and found there was no key!! At the time there was no staff at all, but I remembered when I leaved my room, there was a girl cleaning the opposite room. So, I decided to ask for her help. Thanks

2024年07月01日

枕頭太硬需改善，加大單人床很寬敞，自助機入住有職員協助，自助機退房方便快捷。

2024年06月28日

Had a very nice stay here. Only saw one person at the front desk when we checked in and saw them 1-2 more times in 3 days. The place seems to run itself as there is a screen to check in and check out on. They had a machine for free soda, coffee, and tea, but ran out of cups the day we arrived and just put an out of order sign on it for the next 2 days we were there. I thought the room was nice and clean and I would stay there again. Very good deal.

グループ旅行 2024年06月23日

It was fantastic experience!

グループ旅行 2024年06月14日

The hotel was nice but the beds and pillows are so hard and uncomfortable. My body was literally hurting and I found it difficult to sleep for very long. I asked the front desk for a softer pillow but that one also felt like it was full of rocks.

I loved the area but I wouldn't stay there again just because the beds.

グループ旅行 2024年06月09日

Die Zimmer waren super, das Hotel war schön und sauber und auch prima gelegen.

カップルで旅行 2024年06月02日

I wish the staff could support better the guest on check in and with a better communication. Shower water was cold for two mornings. Also,

家族旅行 2024年05月29日

Nice location, facility and service such as free drinks and and good communication skills.

家族旅行 2024年05月23日

Price was right, nothing fancy, but served our purpose. A place to sleep, nice clean bathroom, small fridge and table. We don’t spend a lot of time in our room, a place to sleep and clean up. This was good for that, and location was good. 20 min walk to Kyoto station, and about the same to Gion area. Would stay again. Couple in late 40’s.

カップルで旅行 2024年04月22日

Maintenance of the hotel is poor as water machibe, etc..out of order.

2024年04月09日

Very close to train stations, amazing ramen around the corner and 7/11 close by.

2024年04月02日

Great Condition Rooms

Very clean hotel and hotel room. Everything in the rooms seemed either brand new or extrememly well maintained, it felt premium. Really great spot for our quick weekend trip.

2024年03月18日

The hotel is very good for the price and the location is great!

2024年01月25日

Room was clean. Washroom was clean and spacious any japanese bathrooms. It was a bit confusing checking in, I didn't get an email for code but the front staff was helpful. You're not allowed to check in early, but you are allowed to leave your luggage. It will be in the front area with a chain lock, so if you do leave your luggage at the front, make sure you have a lock on your luggage. Ten to fifteen minute walk from the main kyoto station. A bit hidden to find but there will be a sign outside.

グループ旅行 2023年12月12日

Quite disappointing for Japan standards. Non existent customer service; we had issues checking in as we were supposed to receive some sort of code to enter into the machine but never did. It is a automatic check in counter and if you have an issue you call someone on the phone and they send someone out who have no interest in helping you out either

The electricity in our room randomly stopped working and luckily the service staff, who seem to be foreign as well were kind enough to help out.

Location wise, it’s far from the train station, you might as well pay a bit more to stay closer

カップルで旅行 2023年11月26日

I like the bedding. Mattress and pillow and down duvet are nice

家族旅行 2023年11月11日

This property as immaculately clean and tidy. I can not fault it for cleanliness - it’s one of the cleanest places we have stayed. I am so impressed given the affordability and easy of access to public transport (a short 5-10 min walk). Would definitely stay here again.

カップルで旅行 2023年10月29日

Bit of a walk from the central station, but a good spot to walk to the markets

2023年10月19日

Quiet

家族旅行 2023年10月19日

Had a lovely stay, very pretty neighbourhood.

グループ旅行 2023年10月16日

Could be cleaner, found a snack bag behind a couch and there was some dust on virtually all surfaces

家族旅行 2023年10月08日

Great value for money, bigger room than the average actually - even though we took one of the first prices.

カップルで旅行 2023年09月30日

Affordable and relatively close to Kyoto station!

2023年09月05日

Great stay

Very clean, comfortable, well located (walkable distance to Kyoto Station and to main attractions). The staff was also very welcoming and useful. We highly recommend it!

2020年01月11日

완전 깔끔하고 가성비 최고였어요

2019年09月15日

What a great stay! You get so much for the value of a night’s stay. While we didn’t use them, they provided a smartphone and had the option to use their private ryokan.

Our twin room was spacious and we loved that they were eco conscious. The entire hotel was beautiful and the staff were very helpful and kind. For us, the distance was not too bad from Kyoto Station but I could see it being a problem for people who don’t enjoy walking tons or have sore feet! It’s about 1.3km from the station. We paid for one taxi and it was just over 800¥ (at 6am).

Would stay here again if I ever came back and would recommend to friends and family who are budget conscious but want a nice spot!

家族旅行 2019年08月14日

Diese Hotel ist sehr zu empfehlen. Es liegt im Herzen von Kyoto. Der Bahnhof ist in der Nähe.
Vor allem das private Spa war absolut super!!

カップルで旅行 2019年07月19日

The hotel is near to the subway. it only need several minutes walk. also the hotel is not far away from the downtown. you may work 20-30 minutes there. i dont have the breakfast there. so you need to find somewhere to eat

2019年06月27日