セント レジス ホテル 大阪

• T

  Takashi

  1人旅 · 2025年09月05日

  
  5非常に良い

  出張で使いました。場所がどこに行くのも、車も電車も便利です。

• V

  Verified traveler

  家族旅行 · 2023年10月27日

  
  2悪い

  This is my story of never choosing St. Regis in Osaka again. Check-in on that day was a little before 22:00. The grand entrance is empty. When I entered the building, there were no staff members who spoke to me, and I was worried that I had arrived at the wrong office building. I checked in not feeling welcomed at all. I was a little hungry, but the last order at the bar had already been taken. Room dining has also ended. When I asked what I should do, I was politely told, "Please go to a convenience store." When I talked to the butler about ordering an Uber delivery, he very politely told me, ``For hygiene reasons, we cannot allow food to be brought in from outside the hotel, and of course he cannot help you.'' He told me how sorry he was. . As a result, I was one of the guests walking through the very elegant lobby, holding in both hands a bowl of soup that the convenience store staff had warmed up in the microwave. In that short time, there were two other groups doing the same thing besides me. To add an experience to the story, I asked the butler for tea and when I told him I wanted a refill, he was a little confused and said, ``Butler-serviced drinks are only available twice.'' I was confused by that word. I am convinced that St. Regis Osaka has a different definition of butler service than the ones I have experienced so far. It just wasn't my favorite St. Regis hospitality experience. But I had high expectations for breakfast. If it's my fault for arriving late, I'm sur

• R

  Rie

  カップルで旅行 · 2022年06月20日

  
  5非常に良い

  バトラーの方含め、全スタッフさんの気遣いが良く心地よく過ごせました！ありがとうございました！

• V

  Verified traveler

  カップルで旅行 · 2021年02月15日

  
  5非常に良い

  何度も行っているので掃除のタイミングをわかっていただいていてとても快適でした。

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