M ホテル

Staff was very friendly. Breakfast was great with okay variety of menu etc.
We had rented out skies, boots and poles and on the last day we were able to just leave the rental goods to the hotel securely and just leave the hotel as the staff managed to handle the return when a guy from the rental company picked up those goods.

カップルで旅行 2019年03月29日

飲食店通りに最寄りのホテル

素晴らしいホテルでした。
飲食店通り近くで有意義な旅行が出来ました。
清潔感のある部屋も満足できました。

2018年03月23日

Great location, easy walk to nearby restaurants, shuttle buses and supermarket.
Average breakfast.
Room only cleaned once in our 11 night stay and bin emptied on one other occasion. We had the same sheets for all 11 nights which I've never experienced at a hotel ever!
The staff were always friendly and knowledgeable. Great to have them pick us up and drop us off to the Welcome Centre for the bus to Sapporo Airport.

カップルで旅行 2026年03月08日

Excellent location and very friendly staff! Highly recommended!

2026年02月24日

Decent breakfast, helpful staff and nice to have shuttle transfers. Note that rooms are not serviced during the stay.

2026年02月23日

Great location. Excellent staff, special mention for Keith and Sam who went above and beyond.

2026年02月22日

Room had a solid view of the mountain and a 10min walk to Grand Hirafu Base and a 2 min walk to the buses!

グループ旅行 2026年01月31日

Great stay just thought could have been better with replacing towels and cleaning room. Didnt have room cleaned and had to ask for tkwels

カップルで旅行 2026年01月21日

👍

2025年03月08日

Right in the action - for better or worse

The M Hotel is right in the heart of Grand Hirafu. This is great if you want to party into the wee hours, walk to the resort, or dine at food trucks. This is not great if you want to sleep. Freddie's bar is two doors down and you can hear the bumping music and yelling patrons until from about 11pm - 1:30 am. Then, from 1:30-4am you hear wasted people hooting & hollering, falling, and even sledding down the icy & snowy street. We embraced the noise during this part of our trip, but just a heads up for future travelers. The breakfast is a western buffet with made to order eggs - which is a nice touch.

カップルで旅行 2025年02月03日

Good location

2025年01月27日

amazing hot breakfast. helpful front desk

カップルで旅行 2025年01月26日

Nice basic hotel, friendly staff

Great location, lots of bars and restaurants, close to the bus. The hotel is very basic which was fine for the price we paid. Nice simple worm breakfast that never changes. Staff are all foreigners very friendly and knowledgeable. On the first day we had many questions and Jess was very patient and helpful with a big smile.

グループ旅行 2024年03月05日

Helpful to pick up and drop offs

カップルで旅行 2024年02月15日

Over-priced

Don't expect too much! Most of the staff are under working holiday visa

1人旅 2024年01月27日

The Green Line of the Hirafu Shuttle Bus stops right outside the Hotel, and makes for an extremely convenient way to travel to the Hirafu Mountain Centre with all your ski equipment in tow. A 5-10mins level ground walk to Aya Niseko ski resort provides another choice for skiing. Breakfast is from 715-915am, with enough items to select for 2-3 days.

カップルで旅行 2024年01月23日

Room was dirty with hair and dust under beds. Limited towel and bedding service. No milk or tea bags in room. Staff were unfriendly and unhelpful. Cooked breakfast everyday was cold and staff paid no attention to refilling coffee or replenishing food that had run out. Would not recommend

2024年01月20日

5/5 stay

My stay at the M hotel was amazing! It’s so convenient and close to the town. They will pick you up and drop you off at the welcome center so that you don’t have to walk with all of your luggage. They also have free breakfast!

カップルで旅行 2020年02月26日

Great hotel in convenient location. The Hirafu shuttle, which takes you up to the gondola, stops right down the street from this hotel. The breakfast is pretty great considering that it’s free with your stay. The hotel staff seems entirely from Australia, so they all speak English.

カップルで旅行 2020年02月15日

Niseko Stay

Loved our room - spacious by Japanese standards. Excellent location to the slopes and food options. Service very good.

カップルで旅行 2020年02月12日

Good location, v clean, comfortable, v helpful staff. Only issue I had was the hot water supply in the shower was a little unstable

グループ旅行 2020年02月03日

'M'hotel where 'M' stands for mediocre.

Without fear of contradiction i can categorically state that this hotel plumbs new depths in terms of customer service. The hotel's glossy promotional material fails to mention the fact that housekeeping services are only available every 3 days, moreover, the bathroom amenities normally found is Japanese hotels were conspicuously absent. On arrival at the hotel on Friday 3rd January I was asked to allow my debit card to be photocopied, when i questioned this I was informed that it is the hotel's policy to cover against damage or loss from the room. On Monday morning 6th January and prior to checking out of the hotel I received a notification from my bank in Singapore that some low-life in Australia had used my debit card details to make a purchase via Paypal, coincidence? When I raised the issue with the Australian receptionist he became quite agitated and defensive, you can draw your own conclusions.

カップルで旅行 2020年01月07日

Pillows and bed were uncomfortable for $400/night in a small room like this. Hardly any amenities given as compared to a japanese hotel.

家族旅行 2020年01月01日

good location. Not too far From food and mini mart.
Definitely maybe five minutes walk to rental shop

グループ旅行 2019年03月11日

Very pleasant stay. Staff were very friendly and helpful especially Stella.
Daily breakfast was sufficient to fuel up for the ski slopes!
Nice and queit in the heart if Hirafu... short 10-12 min walk to Grabd Hirafu

カップルで旅行 2019年03月03日

Highly recommended for skiing

Stayed here twice now and highly recommend this hotel. Clean good-sized rooms for relatively good prices (not cheap, but reasonable compared to other Hirafu hotels of the same spec), lockable ski racks and kit storage lockers, great buffet breakfast, and free transfer service to the bus station on arrival and departure. Only approx 10 min walk from the nearest chairlift (in ski boots), and close to the main restaurants and bars in Hirafu. Rhythm ski rental shop (biggest rental shop in town) is a 5 min walk. One to watch - the road outside can get VERY icy and is on a hill, so cheap snow spikes come in useful.

グループ旅行 2019年02月22日

Good location, near many restaurants and convenience stores. The room is quite spacious. My only complain is it doesn’t have Japanese toilet in the rooms!

A special mention to one of the staff member Farren. I lost my pouch with my passport inside while walking to Lawson. Her initiative to call the establishments along the pathway to Lawson was my saving grace! She was patient and helpful throughout the ordeal. THANK YOU FARREN!

グループ旅行 2019年02月11日

Helt ok skidhotell

Helt ok boende. Tyst och lugnt. Bättre frukost än jag trodde, men väldigt kallt frukostrum. Bra skid och pjäxförvaring. Västerländsk personal så inga problem med språket.

グループ旅行 2019年02月03日

Perfect location in Hirafu lower village, easy walk to everything including slopes. Breakfast was good, rooms were clean, shower was large. No complaints.

グループ旅行 2019年01月30日

Good location, except very noisy at night with bass beat from next-door club coming through the windows half the night. Rooms are quite small. Very limited parking. Like everything in Niseko, overpriced for what you get.

カップルで旅行 2019年01月28日

Bra läge

Perfekt läge mitt i byn bredvid busshållplats. Trevlig personal och bra service, god frukost.

グループ旅行 2019年01月27日

Great staff and real close to the pow! Nice and quite

2019年01月26日

Just right in every way. While it's no way a luxury, this is a cosy, comfy, and lovely property, perfected by its staff full of service mind.

グループ旅行 2018年12月12日

Niseko snowboarding

short and fun stay. Hotel is near the resort, friendly staff and healthy breakfast.

家族旅行 2018年04月25日

Will stay here again

-Reasonable price
-Friendly staff
-Very good location. Lot of restaurant just downstairs. 1 min walk to Convenient store. 10 second walk to shuttle bus to the Gondola center.
- Breakfast is simple.
Definitely will stay here again

カップルで旅行 2018年03月22日

Fabulous hotel

Highly recommend this hotel for Niseko holiday, especially for English speakers. We had a lovely British girl come and pick us up from the bus terminal and walked us through check-in, what to expect for our first time in Japan and navigating the ski fields and ski town. All other staff were lovely too, breakfast was great, we used the gym which was a great touch as we’ve not seen one since in other hotels. The location is perfect, right in the middle of everything and easy walking distance to ski lifts...did not need the town bus once. We thoroughly enjoyed our stay!

2018年03月21日

值得推介

近中心，多食市，早餐選擇少，整體方便

2018年03月17日

It was a very comfortable stay a M Hotel. Very convenient location with restaurants surrounding and the room conditions were clean and modern. Staff were very helpful. Would definitely stay here again.

2018年02月23日

Definitely book a suite here over any other

Great hotel with convenient access to shops, food and local shuttle buses. Would stay here again and again.

カップルで旅行 2018年02月22日

great hotel in Niseko

The M Hotel is almost perfect. Very nice comfortable rooms, helpful staff, ski storage & gear-drying lockers, great locations amidst all the action of Hirafu. (You want to stay in Hirafu when you ski Niseko, the other base areas don't compare.) Good wi-fi. My only complaint is that it doesn't have a hot tub / onsen, although there is a public onsen several blocks away.

2018年01月10日

Nice comfy hotel close to ski areas.

Friendly staff who are very attentive to our needs. Good facilities and breakfast.

2017年12月15日