雲の園

• C

  Catherine

  家族旅行 · 2026年09月30日

  
  4良い

  The property is a traditional ryokan which is a bit of fun. At first is appears to be in a difficult location for English speakers but once you know where the bus goes to and from it is quite convienent. However, you do need to be prepared to eat from the seven eleven in the evenings as a lot of the restaurants close super early and the ryokan does not provide meals. T(there is a great sushi ya next to the 7/11) The staff team were very helpful. We had left our passports at our previous hotel and they arranged for them to be posted to us. Additionally, there was a lot of rain and when we returned drenched from head to foot we were given paper to stuff into our shoes to help dry them and coat hangers to hang up our sopping wet coats. They will also come pick you up from goes station. Message them early and they will provide a WhatsApp number so you can tell them when you arrive in case you miss your train or a running late. Overall I think if looking for a traditional experience this is a great little place. Btw shared bathroom.. but it’s just out the door and only a few guests

• K

  Kristen

  カップルで旅行 · 2026年09月30日

  
  4良い

  A nice place to stay for a traditional Japanese inn experience. Room and shared bathroom were clean. Onsen was nice. The inn is walkable from town but it is easiest to take a bus- the road is steep and winding, and the alternative stairs are tricky to climb.

  雲の園からの返信（2026-09-30T04:19:49Z）

  Dear Kristen,Thank you very much for taking the time to share your experience with us. We’re glad to hear that you enjoyed the traditional Japanese inn atmosphere and found your room and the shared facilities clean and comfortable. We’re also happy to know that you enjoyed the bath.Thank you as well for your helpful comments regarding access to the inn. As Hakone is a mountainous area, some of the roads around the property are steep and winding. For guests arriving by public transportation, taking the bus to Miyaginobashi is generally the easiest option, and our inn is about a 5-minute walk from the bus stop.We truly appreciate your stay with us and your valuable feedback. We hope to have the pleasure of welcoming you again on your next visit to Hakone.Best regards,KUMO INN

• J

  Jérôme

  家族旅行 · 2026年08月10日

  
  4良い

  Beau Ryokan bien situé mais un peu cher quand même. On peut privatiser le Onsen pour 50mn ce qui est bien, mais dormir par terre sur un Futon c’est bien qu’une seule nuit lol

  雲の園からの返信（2026-08-24T05:15:21Z）

  Merci beaucoup d’avoir partagé votre expérience. Nous sommes heureux que vous ayez apprécié l’emplacement de notre ryokan ainsi que les 50 minutes de privatisation de l’onsen. Nous comprenons que le futon traditionnel japonais puisse être moins confortable pour certaines personnes et prenons votre remarque en considération afin d’améliorer la literie. Nous espérons avoir le plaisir de vous accueillir à nouveau à Hakone.

• H

  HEI YEUNG

  2026年08月02日

  
  5非常に良い

  enthusiastic staff who offers helpful suggestions with your trip

  雲の園からの返信（2026-08-24T05:16:20Z）

  Thank you very much for your perfect score and kind words! We are delighted that our staff’s enthusiasm and travel suggestions helped you enjoy your trip. It was a pleasure hosting you, and we hope to welcome you back to Kumo Inn Hakone in the future!

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