東急ステイ渋谷 恵比寿

• T

  TOMOMI

  1人旅 · 2026年04月22日

  
  5非常に良い

  接遇が素晴らしかった

  東急ステイ渋谷 恵比寿からの返信（2026-04-24T11:02:42Z）

  この度は東急ステイ渋谷恵比寿にご宿泊いただき、誠にありがとうございます。また、スタッフの接遇につきまして温かいお言葉をお寄せいただき、大変光栄に存じます。お客様からのお言葉は、私どもにとって何よりの励みでございます。今後もより一層ご満足いただけるサービスをご提供できるよう、スタッフ一同努めてまいります。またのお越しを心よりお待ち申し上げております。

• n

  naoki

  家族旅行 · 2026年04月20日

  
  5非常に良い

  料金が高いです。恵比寿で会食や飲みの予定があるなら、おすすめです。

  東急ステイ渋谷 恵比寿からの返信（2026-04-22T08:23:07Z）

  この度は東急ステイ渋谷恵比寿にご宿泊いただき、誠にありがとうございます。また、貴重なご意見をお寄せいただき重ねて御礼申し上げます。料金につきまして、ご期待に添えなかった点があり申し訳ございません。いただいたご意見は今後のサービス向上の参考とさせていただきます。一方で、恵比寿でのお食事やご予定の際の立地についてご評価いただき、大変嬉しく思います。今後も快適にご利用いただけるホテルを目指して努めてまいります。またのご来館を心よりお待ち申し上げております。東急ステイ渋谷恵比寿スタッフ一同

• H

  Hedvig

  家族旅行 · 2026年04月25日

  
  5非常に良い

  Rent

  東急ステイ渋谷 恵比寿からの返信（2026-04-29T10:09:43Z）

  Thank you very much for choosing TOKYU STAY SHIBUYA EBISU and for taking the time to leave us a rating.Your support encourages us to continue providing comfortable and pleasant stays for all our guests.We hope to have the pleasure of welcoming you again in the near future.

• N

  Nikasha Rose

  家族旅行 · 2026年04月24日

  
  5非常に良い

  I booked this property for my first trip to Tokyo. My family and I had an amazing stay at Tokyu Stay Shibuya Ebisu! The property is beautiful, and the Ebisu train station is only a two minute walk away. This is great since it is a part of the Yamanote line. There is an alley around the corner containing so many restaurants, bars, and even a FamilyMart. We arrived early morning the first day, and the staff were more than willing to store our luggage until it was time to check-in. When we did check-in, they were kind enough to already have our luggage waiting for us in our room. Our room came with a washer/dryer, dining area and kitchenette. They provide pajamas and slippers. They do provide laundry detergent, but I found that it might be easier to buy some laundry materials at the general store next door. The shower room was adorned with Refa products (if you know, you know.) In the lobby, there is an amenities area that is free for the guests to grab. They even left complimentary vanilla ice cream in our refrigerator that could be paired with their local beer if you were to take it down to the bar for free. The kitchenette in the room was so handy because my family and I would often grab snacks from the nearby convenience stores. I would definitely stay here again. My family was super happy with booking with Tokyu Stay.

  東急ステイ渋谷 恵比寿からの返信（2026-04-24T11:32:44Z）

  Thank you very much for choosing Tokyu Stay Shibuya Ebisu for your first trip to Tokyo.We are truly delighted to hear that you and your family had such an amazing stay with us. It is wonderful to know that you enjoyed our convenient location near Ebisu Station, as well as the surrounding neighborhood with its many dining and shopping options.We are especially pleased that our team could assist with your early arrival and luggage arrangements, and that your room amenities—including the washer/dryer, kitchenette, and in-room comforts—contributed to a pleasant and relaxing stay.Thank you as well for your helpful feedback regarding laundry supplies. We appreciate your insights, as they are valuable for future guests.It brings us great joy to know that your family was happy with their stay, and we would be honored to welcome you again on your next visit to Tokyo.Warm regards,Tokyu Stay Shibuya Ebisu Team

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