illi Nuto Shinjuku

• L

  LIHUA

  2026年04月04日

  
  5非常に良い

  good

  illi Nuto Shinjukuからの返信（2026-04-05T10:11:45Z）

  Thank you very much for staying at illi Nuto Shinjuku.We truly appreciate your kind comment.We hope you had a pleasant and comfortable stay with us.We look forward to welcoming you again at illi Nuto Shinjuku.

• Y

  Yukiko

  2026年05月26日

  
  5非常に良い

  It was hard to take an ID photo on the pre-registration screen at the property. The camera lense could not capture the image.

  illi Nuto Shinjukuからの返信（2026-05-31T08:54:09Z）

  Thank you for staying at illi Nuto Shinjuku and for sharing your feedback.We sincerely apologize for the difficulty you experienced when taking your ID photo during the pre-registration process. We understand how frustrating this must have been and appreciate you bringing it to our attention.Your feedback is valuable, and we will review the issue with our system to help improve the check-in experience for future guests.Thank you again for your stay, and we hope to have the opportunity to welcome you back in the future.

• J

  Jennifer

  家族旅行 · 2026年05月23日

  
  5非常に良い

  Beautiful and spacious apartment near all the shopping and restaurants one can hope from Shinjuku. Subway station one block away. Very clean with great amenities. It was an excellent experience!

  illi Nuto Shinjukuからの返信（2026-05-24T02:15:57Z）

  Thank you very much for staying with us and for sharing your wonderful review.We are delighted to hear that you enjoyed the beautiful and spacious apartment, as well as the convenient location near shopping, restaurants, and the subway station in Shinjuku.It is also wonderful to know that you found the property very clean and well equipped with amenities.We truly appreciate your kind words and are very happy that you had an excellent experience with us.We sincerely hope to welcome you again in the future.

• D

  Di-Ann

  グループ旅行 · 2026年05月09日

  
  4良い

  The location was perfect. The only cons were that the washer and dryer were a bit slow, they didn’t have a place to store luggage after checkout for guests with late flights, and the bed was a bit hard.

  illi Nuto Shinjukuからの返信（2026-05-10T02:07:18Z）

  Thank you for staying at illi Nuto Shinjuku.We’re very happy to hear that you enjoyed the location.At the same time, we sincerely apologize for the inconvenience regarding the washer and dryer, the lack of luggage storage after checkout, and the firmness of the bed.Your feedback is very valuable to us, and we will share it with our team as we continue improving our guest experience.Thank you again for your thoughtful review, and we hope to welcome you back in the future.

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