illi Nuto Shinjuku

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  LIHUA

  2026年04月04日

  
  5非常に良い

  good

  illi Nuto Shinjukuからの返信（2026-04-05T10:11:45Z）

  Thank you very much for staying at illi Nuto Shinjuku.We truly appreciate your kind comment.We hope you had a pleasant and comfortable stay with us.We look forward to welcoming you again at illi Nuto Shinjuku.

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  Andreas

  2026年07月23日

  
  5非常に良い

  Good location in central Shinjuku. Close to subway and short walk to train station. Big comfortable room with room for 6 people. Easy and quick to get in touch with hotell to arrange for extra cleaning etc. Great choice if you want something more private than ordinary hotel’s. Would stay with them again.

  illi Nuto Shinjukuからの返信（2026-08-02T10:46:32Z）

  Thank you very much for staying at illi Nuto Shinjuku and for taking the time to share your wonderful review.We are delighted to hear that you enjoyed our convenient location, the spacious and comfortable room, and the privacy our property offers. We are also pleased that you found it easy to contact our team and arrange additional cleaning during your stay.Your kind words mean a great deal to us, and we are especially happy to hear that you would choose to stay with us again.We look forward to welcoming you back to illi Nuto Shinjuku on your next visit to Tokyo.

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  Tarsha

  子供連れの家族旅行 · 2026年07月09日

  
  4良い

  Great location - walking distance to the hub of Shinjuku. We did find the building noisy in terms of people above walking around their apartment. We have stayed as Illi TAS previously and preferred that room/layout.

  illi Nuto Shinjukuからの返信（2026-07-11T10:10:19Z）

  Thank you very much for staying at illi Nuto Shinjuku and for sharing your feedback.We are delighted to hear that you enjoyed our convenient location within walking distance of the heart of Shinjuku. We also truly appreciate your continued support and are honored that you have stayed with illi TAS before.We sincerely apologize for the noise you experienced during your stay. We understand how important a quiet environment is for a comfortable visit, and we appreciate you bringing this to our attention. We also value your comments regarding the room layout and will take them into consideration as we continue to improve our guest experience.We hope to have the opportunity to welcome you again in the future.

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  Adam

  子供連れの家族旅行 · 2026年07月06日

  
  5非常に良い

  We had an issue with the AC during our trip but the staff was quick to resolve and offered to refund partial parts of the stay after confirming the issue. The AC was fixed quickly and they even bought water, snacks, a cooling towel, and an extra fan as an apology. The rooms are very comfortable with lots of space, laundry, and spacious shower. Check-in was great and only took a minute.

  illi Nuto Shinjukuからの返信（2026-07-11T10:08:35Z）

  Thank you very much for staying at illi Nuto Shinjuku and for sharing your feedback.We sincerely apologize for the inconvenience caused by the air conditioning issue during your stay. We appreciate your patience and understanding while we worked to resolve it. We are glad that our team was able to respond promptly and that the issue was fixed quickly.It is also wonderful to hear that you found the room comfortable and spacious, and that you enjoyed the laundry facilities, large shower, and smooth check-in process.Thank you again for your kind understanding. We truly appreciate your support and hope to welcome you back to illi Nuto Shinjuku in the future.

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