illi Noa Hamamatsucho

• M

  Malin

  家族旅行 · 2026年05月28日

  
  5非常に良い

  Lite jobbig incheckning, frustrerande att behöva scrolla födelsedatum och så hamnade de inte rätt. Det vore bättre att ändra formuläret till att bara skriva födelsedatumet. Incheckningen är en liten detalj dock - i övrigt var boendet helt perfekt. Rymligt, rent och bra läge! Kommer absolut att kolla om det är ledigt om vi åker till Tokyo igen.

  illi Noa Hamamatsuchoからの返信（2026-06-01T08:53:12Z）

  Thank you very much for staying at illi Noa Hamamatsucho and for taking the time to share your feedback.We sincerely apologize for the inconvenience you experienced during the check-in process, particularly when entering your date of birth. We appreciate your suggestion regarding the form design and will share your comments with our team as we continue working to improve the guest experience.We are delighted to hear that, despite this minor issue, you found the accommodation spacious, clean, and conveniently located. Your kind words and your intention to stay with us again on your next visit to Tokyo mean a great deal to us.We look forward to welcoming you back to Tokyo and to illi Noa Hamamatsucho in the future.

• C

  Carlos

  家族旅行 · 2026年04月09日

  
  5非常に良い

  Todo impecable! La mejor opción para nuestra familia de 4! Check-in ágil con buena y constante comunicación!

  illi Noa Hamamatsuchoからの返信（2026-04-14T02:46:14Z）

  Thank you very much for staying at illi Noa Hamamatsucho and for your wonderful feedback.We are truly honored to hear that everything was perfect and that our property was the best choice for your family.We’re also delighted that you found the check-in process smooth and our communication helpful and consistent.Thank you again for your kind words. We look forward to welcoming you and your family again in the future!

• C

  Candy

  2026年01月08日

  
  5非常に良い

  Room was spotless, new and modern. Courteous staff as well.

  illi Noa Hamamatsuchoからの返信（2026-03-08T09:25:25Z）

  Thank you very much for your wonderful review.We are delighted to hear that you found the room spotless, new, and modern, and that our staff made a positive impression on you. Your kind words mean a lot to our team.We truly appreciate you choosing to stay with us and hope to welcome you again in the future.

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