エスパシオ ナゴヤキャッスル

• h

  hidekazu

  子供連れの家族旅行 · 2025年11月14日

  
  5非常に良い

  本当に気持ちの良いサービスでした。お部屋も綺麗で、義理の両親のお祝いもしていただき、感謝いたします。部屋からのロケーションも3部屋ともお気遣いいただき、記念となりました。ありがとうございました。また、伺いたいです。

  エスパシオ ナゴヤキャッスルからの返信（2025-11-17T03:18:50Z）

  この度はエスパシオ ナゴヤキャッスルにご宿泊いただき、また心温まるご感想をお寄せくださり、誠にありがとうございます。ご家族の大切なお祝いの場として当ホテルをお選びいただきましたこと、大変光栄に存じます。当ホテルは、名古屋城を間近に望む唯一無二のロケーションにあり、季節ごとに移ろうお城と雄大な自然が、ご滞在にささやかな彩りを添えてくれます。訪れるたびに異なる名古屋城の表情をお楽しみいただけましたら幸いにございます。いただいたお言葉を励みに、今後も心に残るひとときをお届けできますよう、一層努めてまいります。またお目にかかれます日を、スタッフ一同心よりお待ち申し上げております。

• J

  JUNGJA

  家族旅行 · 2025年10月29日

  
  4良い

  綺麗だった

  エスパシオ ナゴヤキャッスルからの返信（2025-11-25T00:39:06Z）

  このたびはエスパシオ ナゴヤキャッスルにご滞在賜り、温かいご感想をお寄せくださいまして誠にありがとうございます。館内の設えにつきまして「綺麗だった」とのお言葉を頂戴し、当ホテルが大切にしている佇まいに目を留めていただけましたこと、大変嬉しく存じます。 今後もホテルでお過ごしいただく時間がより優雅で心地よいものとなるよう、空間づくりとおもてなしに磨きをかけてまいります またのご来館を心よりお待ち申し上げております。

• M

  Minha

  カップルで旅行 · 2026年03月23日

  
  4良い

  Absolutely gorgeous hotel. The decore and the amenities are superb. We visit 5 star hotels across Europe, Asia, and America, and this is arguably one of the most beautiful hotel. With that said, I’ve seen better club lounges before. However, the staff needs an improvement. Don’t get me wrong, everyone is extra kind and nice and helpful. But there is a significant lack of efforts for explaining the property and services. We were not given any information for the onsen, gym, pool, spa, and the fantastically beautiful restaurant that was on the other side of the building. We only stumbled upon it on our last day after checking out. We also had to discover the onsen through the TV guide. We wondered whether this was because we only speak English and the facility was still working on the English manual, but I ran into Japanese guests who had trouble finding the onsen door so I ended up helping them through body language. I’ve had better information access from 3 star hostels in Europe, which is a shame bc the hotel has so much to offer.

  エスパシオ ナゴヤキャッスルからの返信（2026-03-23T12:09:01Z）

  Thank you very much for staying at ESPACIO Nagoya Castle and for taking the time to share your valuable feedback.We are truly delighted to learn that you appreciated our unique concept, combining art, facilities, and our exceptional location overlooking Nagoya Castle.We are also grateful for your kind words regarding our team. Providing warm, attentive, and thoughtful service is at the heart of what we strive for, and it is very encouraging to know this was reflected during your stay.At the same time, we sincerely apologize for the insufficient explanation of our facilities and services.We deeply regret that we were not able to fully introduce the many experiences our hotel has to offer from the moment of your arrival.Moving forward, we will make every effort to ensure that our guests can easily understand and enjoy all aspects of the property from the beginning of their stay.We are committed to improving our communication so that each guest can fully experience the exceptional value and offerings of our hotel.Your feedback is invaluable to us and plays an important role in helping us grow and improve. We sincerely appreciate you taking the time to share your insights.We truly hope to have the pleasure of welcoming you again, and we will strive to provide an even more fulfilling and memorable stay next time.We look forward to welcoming you back and demonstrating our continued growth.Warm regards,ESPACIO Nagoya Castle

• J

  JUAN CARLOS

  家族旅行 · 2025年12月30日

  
  5非常に良い

  The best hotel in Nagoya!

  エスパシオ ナゴヤキャッスルからの返信（2025-12-30T12:42:15Z）

  We sincerely appreciate you taking the time to share your review. We are truly honored by your words and delighted that your stay with us was memorable. We look forward to welcoming you back to ESPACIO NAGOYA CASTLE.

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