Rakuten STAY VILLA 箱根桃源台

とても良かった
ひとつ難点は駐車場が1台分しか確保されてないところだか、桃源台駅に有料駐車場あるのでなんとかなった

子供連れの家族旅行 2025年12月25日

サウナ、温泉、リビングが快適でした。

2025年11月22日

2家族で利用しましたが楽しく過ごせました。ありがとうございました。

子供連れの家族旅行 2025年10月06日

お部屋は大変満足でまた機会があれば行きたいです。ただセルフチェックインの手順の連絡が当日のお昼を過ぎてもなく、こちらから確認の電話をしなくてはいけなかったこと(メールは午前中に送信済みと言われたが届いてない)宿泊者全員タブレットでチェックインする必要があり、家族で行ってたので同じ住所を何回も入力が面倒だったことは改善して欲しいです。

2025年09月29日

BBQグリルが故障したにも関わらず、事前知らせもなく対応してもらえなかった。

子供連れの家族旅行 2025年09月26日

誰にも気兼ねなく、とてもリラックスして過ごせる。
施設、設備はどれも満足です。

家族旅行 2025年08月23日

It was great experience for family trip and no surprises, but there are few things to improve.

1. Booking via Expedia is lacking communication. (Booked BBQ, but Sukiyaki was prepared)

2. Neighbor group was very noisy until 1am.

Thank you.

子供連れの家族旅行 2025年08月14日

The bottom floor with the sauna, onsen and showers was incredible. There was a staff only door which was a little concerning near the bedrooms (which do not have a lock) but my group did not have any issues during our stay. The check in was a little troubling, we get there at night.

カップルで旅行 2026年03月30日

The villa is great. We loved everything about the unit. It was spacious and clean, had lots of amenities, and the private onsen was great. The layout for us (6 people) was awesome. The unit had multiple toilets and places to get ready. The fully equipped kitchen was very much welcomed. While we did not cook, and only heated up store-bought food and cup noodles, there are pots and pans and even an outdoor grill if you want to cook. There is even a vending machine that has limited food options to cook. There are drawbacks, and mainly it is the location. It is not easy to get there with public transportation, there are no convenient store within walking distance and restaurant options are limited. Also this check in was harder than it needed to be. The app/link they sent ahead of time for check in was slow and kept having error, so I ended checking in on the tablet in the room, but that was a bad expereince as well. It took over 45 min for me to self check in, scan passports, type in information etc... But overall, we really enjoyed the time we spent at the Villa and onsen. Great place to relax and decompress and have a rest/slow day.

家族旅行 2026年01月05日

一切都很滿意

家族旅行 2025年12月30日

Checkin was an ipad. No people. Hotels.com never gave me my booking reference for the hotel so we couldnt check in. Finally found a way to contact what appears to be a Rakuten call centre and they gave me my booking ref. I had to then manually enter loads of info, photograph passports and faces of all guests, on a fixed ipad with kids is hard. Worst checkin process of any hotel ive stayed in. However the rooms were very nice.

家族旅行 2025年11月23日

The property is relatively huge and everything is well-equipped. You will feel safe using the items they provide. The bath on basement is extremely huge and iconic for relaxation.

Negatives are that you won’t have much space to open up your luggage.

家族旅行 2025年10月22日

Enjoyed the private bath spring and sauna, which is a nice touch to

2025年10月10日