Minn 札幌大通 西18 Station

• L

  Lys

  家族旅行 · 2026年02月22日

  
  4良い

  We didn’t get the check in instructions 24 hours ahead as indicated. Also nobody answered the phone number posted on the door. This made for a terrible check in. However, once we got in, the place was clean and comfortable for our party if 5. I’d stay again, but will know to ask for the check in instructions well before.

  Minn 札幌大通 西18 Stationからの返信（2026-02-26T08:30:21Z）

  Thank you very much for staying with us. We sincerely apologize that you did not receive the check-in instructions in advance and that we were unable to answer the phone, which made your arrival stressful. We deeply regret the inconvenience this caused. We are very pleased to hear that once inside, you found the room clean and comfortable for your group of five. Your feedback is truly appreciated and helps us improve our communication. We would be delighted to welcome you again should you have another opportunity to visit.

• D

  DONGWOO

  家族旅行 · 2026年02月19日

  
  4良い

  객실은 여느 일본 숙박시설과 같이 깨끗하고.무엇보다도 지하철 역과 매우 가카워 편리합니다

  Minn 札幌大通 西18 Stationからの返信（2026-02-19T08:42:35Z）

  숙박해 주셔서 감사합니다. 객실이 깨끗하고 지하철역과 가까워 편리했다고 말씀해 주셔서 진심으로 감사드립니다. 편안하게 지내셨다니 저희에게 큰 기쁨입니다. 앞으로도 쾌적한 환경과 편리한 위치의 장점을 살려 더욱 만족스러운 숙박을 제공하겠습니다. 기회가 된다면 다시 한 번 방문해 주시기를 진심으로 기다리고 있겠습니다.

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