東京浅草雷門の家　

• M

  Mihoko

  1人旅 · 2025年09月05日

  
  4良い

  階段が狭くて急で危険。部屋自体はとてもよかった。

  東京浅草雷門の家　からの返信（2025-09-08T23:35:51Z）

  Thank you for your review.

• ?

  ??

  カップルで旅行 · 2025年06月01日

  
  4良い

  立地がとても良く、チェックインもスムーズに出来た。

  東京浅草雷門の家　からの返信（2025-06-01T13:32:40Z）

  ご宿泊いただき、誠にありがとうございました。「立地がとても良く、チェックインもスムーズに出来た」とのお言葉、大変嬉しく拝見しました。今後も快適にお過ごしいただけるよう、サービス向上に努めてまいります。またのお越しを心よりお待ちしております。

• E

  Elaine

  2026年02月15日

  
  3普通

  The stairs is very steep and can be dangerous. The place can be scary too especially with no front desk or door man there.

  東京浅草雷門の家　からの返信（2026-02-17T13:59:09Z）

  Thank you for your feedback.Our property is a self check-in accommodation, so we do not have a front desk or doorman on-site. However, we take safety and security very seriously.For security reasons, the room door codes are changed regularly after each stay, and we have surveillance cameras in the common areas. Guests may also store luggage in the 1st-floor lobby area, where luggage locks and security cameras are available, so there is no need to carry heavy luggage upstairs.We understand that the stairs may feel steep, and we truly appreciate your comments. We will continue improving the guest experience as much as possible.

• J

  Jessy

  家族旅行 · 2025年08月11日

  
  3普通

  Overall enjoyable stay! Some things to note: The three person room we booked has one 2-person bed standard. When you book for three people they will add an extra futon. The futon was however not added yet when we checked-in and we had to ask for it. Also keep in mind this hotel does not have a front desk and is completely self check-in, but they do however have a bigger location with a front desk (called Softlight Inn) about 15 minutes away. We were able to go there to have our luggage delivered to our next hotel, and ask questions.The location was really perfect though, it's perfectly in the centre of everything!

  東京浅草雷門の家　からの返信（2025-08-21T13:50:58Z）

  Thank you very much for your valuable feedback. We are glad you enjoyed our central location.We sincerely apologize that the futon was not set up upon your arrival. In fact, if the system shows a booking for three people, we always prepare the futon in advance. We will review this case carefully to ensure it does not happen again.As you mentioned, our property is self check-in, but our main location, Softlight Inn, is available should you need assistance with luggage or questions.We appreciate your understanding and hope to welcome you again in the future.

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