&Here SHINJUKU

• B

  BAO

  子供連れの家族旅行 · 2026年06月13日

  
  5非常に良い

  Awesome staffs and very useful amenities like face/foot masks, coffee machine,etc.

  &Here SHINJUKUからの返信（2026-06-16T22:50:32Z）

  Thank you for choosing our &Here SHINJUKU from all the choices possible.Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed our staff’s hospitality and found the amenities, such as the face and foot masks and coffee machine, useful and relaxing.We truly appreciate your kind words and look forward to welcoming you back for another comfortable stay.

• T

  Tae Kyung

  家族旅行 · 2026年06月06日

  
  3普通

  Location was okay and the room was quite small but clean. Its basically what you expect from a Tokyo hotel being small, expensive, but clean and kind. Their laundry machine was a plus though.

  &Here SHINJUKUからの返信（2026-06-06T23:12:09Z）

  Thank you for choosing our &Here SHINJUKU from all the choices possible.Thank you for taking the time to share your feedback. While we are pleased to hear that you found the room clean, appreciated the kindness of our staff, and enjoyed the convenience of our laundry facilities, we are sorry to learn that your overall experience was only a 6 out of 10.As you mentioned, room sizes in Tokyo can be more compact compared to other destinations, but we always strive to provide a comfortable and satisfying stay for all our guests. We truly regret that we were not able to exceed your expectations on this occasion.Your comments are valuable to us and will help us continue improving our guest experience. We hope to have the opportunity to welcome you again in the future and provide you with a better stay.

• M

  Meaghan

  子供連れの家族旅行 · 2026年06月01日

  
  5非常に良い

  Awesome hotel. Big room, impressive amenities (luxury face masks and hair products, etc), ideal location. Great for families.

  &Here SHINJUKUからの返信（2026-06-06T23:09:34Z）

  Thank you for choosing our &Here SHINJUKU from all the choices possible.Thank you so much for your wonderful review. We are delighted to hear that you enjoyed our spacious rooms, luxury amenities, and convenient location. It is especially rewarding to know that your family had a great stay with us.Your kind comments about our face masks and hair products truly mean a lot to our team, as we strive to provide a comfortable and memorable experience for every guest.We sincerely appreciate your support and look forward to welcoming you and your family back again soon.

• A

  Alan King Fai

  子供連れの家族旅行 · 2026年05月29日

  
  4良い

  The one who made up the room on 24 May was somehow careless.The rubbish bin covering plastic bag was missed.The whole rubbish bin in toilet was left unhandled.

  &Here SHINJUKUからの返信（2026-05-29T22:55:40Z）

  Thank you for choosing our &Here SHINJUKU from all the choices possible.Thank you for bringing this matter to our attention. We sincerely apologize for the shortcomings in the housekeeping service provided on 24 May.It is unacceptable that the plastic liner for the rubbish bin was not replaced and that the toilet rubbish bin was left unattended. We understand how disappointing this must have been and regret the inconvenience caused.Your comments have been shared with our housekeeping team, and we will reinforce our inspection procedures to ensure greater attention to detail in the future.Thank you for your valuable feedback. We hope to have the opportunity to provide you with a much better experience on your next stay.

地図・アクセス

基本情報