LVB 東新宿

• s

  sehyung

  家族旅行 · 2026年06月22日

  
  3普通

  Room is too small. Clean is not good. Only good location.

  LVB 東新宿からの返信（2026-07-03T05:32:13Z）

  Thank you very much for staying with us. We sincerely appreciate your positive feedback regarding our location.However, we deeply apologize for failing to meet your expectations regarding the size of the room and the cleanliness, and for causing you any inconvenience. We should have provided an environment where you could have enjoyed a comfortable stay, and we are truly sorry that your stay did not meet your expectations. We take your feedback seriously and will strive to improve the quality of our cleaning services and review our facility management. We will also make every effort to provide clearer information on our website.Thank you very much for sharing your valuable feedback.

• Y

  Yoonsook

  2026年02月28日

  
  3普通

  별로 청결하지않았어요

  LVB 東新宿からの返信（2026-03-10T03:37:23Z）

  Thank you very much for staying with us this time. We sincerely apologize for failing to meet your expectations regarding the cleanliness of your room and for causing you any inconvenience. We deeply regret that your stay, which should have been comfortable, left you with such an impression. We take your feedback seriously and will work diligently to strengthen our cleaning procedures and final checks. Thank you for sharing your valuable opinions with us. We would be delighted if you would choose to stay with us again should the opportunity arise.

• S

  Sandeep

  家族旅行 · 2025年12月30日

  
  3普通

  Was a decent place other than the physical space. The apartment was a lot smaller than the photos led me to believe. Although it did accomodate my family of 4, using the bed and two tatami mats (which were nicely folded and organized in bags), it was not an easy set up. Required moving the table away into the kitchen space, and was even then hard to move around the the mats at night to get to and from them. I think this would be a good place for 2 or maybe even 3 people to stay, but four was crowd.

  LVB 東新宿からの返信（2026-01-14T01:35:16Z）

  Thank you very much for staying with us this time.We also sincerely appreciate you taking the time to share your valuable feedback.Regarding the room size, we apologize for any inconvenience caused by the discrepancy between the photos and the actual space, particularly for your stay with four guests.Moving forward, we will review our photos and descriptions to better convey the actual experience when the room is occupied by its maximum capacity. We will strive to provide clearer information to help you visualize the space beforehand.We will incorporate your feedback into our future improvements. Thank you very much for your valuable comments.

• L

  Luyen

  家族旅行 · 2025年12月22日

  
  4良い

  Clean... older facility without recent update, but has all amenities.

  LVB 東新宿からの返信（2026-01-14T01:35:31Z）

  Thank you very much for coming to our hotel. Thank you for providing your valuable feedback. We will continue our effort to provide the best service for our guests. We are very much looking forward to your next visit.

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