JR西日本グループ ヴィアイン梅田

立地も良く、部屋も綺麗で快適に過ごせました。

家族旅行 2025年07月05日

とても良いです

2025年07月01日

快適な宿でした。
朝飯もまずまず。

2025年06月20日

便利、快適で良かったです。

エアコンの温度調整のボタンが固定されてたのでしょうか？雨の6月初旬、少し寒かったです。

家族旅行 2025年06月15日

アクセスしやすく、荷物預かりもスムーズにおこなえました

2025年06月01日

スタッフの対応がとても良かった

子供連れの家族旅行 2025年05月19日

部屋は清潔で居心地が良い
周辺に食事できる店がたくさんあって便利
身障者なので最寄り駅から遠く感じた

2025年05月04日

綺麗で接客の丁寧なスタッフがいて快適な旅行となりました

カップルで旅行 2025年05月02日

泉の広場近くで便利

カップルで旅行 2025年02月25日

ロケーションがとてもよい。
朝ごはんもおいしかった。

2025年02月15日

駅から少し迷いましたが、アクセスは良い場所だったと思います。
施設は全体的に清潔で人も親切で助かりました。

2025年01月20日

ホテルは清潔で、スタッフも親切で快適でした。

家族旅行 2025年01月05日

施設は綺麗清潔ですが立地的には清潔感に欠ける

2024年11月19日

立地もサービスも大変よかったです。

2024年11月02日

very nice inn

子供連れの家族旅行 2024年11月01日

とても清潔感があり気持ちよかったです。チェックイン前に自分で鍵をかけるタイプのキャリー置き場があってフロント通さなくても預けられたのがとても便利で良かったです。

グループ旅行 2024年10月06日

繁華街にあるホテル周りの環境は中々喧騒としていますが、ホテル内は静かで快適でした。

2024年08月15日

繁華街で梅田駅にも近く、良かったです。

2024年07月20日

　快適に過ごさせて頂きました。

2024年02月20日

立地が良いです

2023年10月12日

ホテルまで迷いながら行きましたが、便利な場所にあり、ベッドの寝心地も良く静かで快適に過ごせました。コンビニも隣接しており便利でした。

2023年09月22日

アメニティが充実してると思います

2023年09月02日

Super sincere staff, the hotel is situated in the core of Kita. Lovely.

家族旅行 2025年07月01日

房間稍小、床靠牆感覺不是很舒服、行李無法整個打開

2025年06月20日

Calm oasis dear bustling commerce area near Osaka Umeda station.

Went for the expo. Once you orient yourself, it's very convenient.

Really enjoyed the breakfast.

2025年06月18日

位置適中，地點方便。可滿足購物、飲食上的需求。

2025年06月10日

Really good hotel. Close to Osaka central station and a 24 hour Donki. Right at the end of E Street, so a lot of isekaya, pachinko machines, and big echo karaokes. But the most convenient was an exclusive access from the hotel to the 24/7 Seven Eleven.

カップルで旅行 2025年06月08日

Close to the train station (5 minute walk) and nice staff

2025年05月30日

Centeral & Clean

The property is very clean and tidy. Very close to the center of the city and the main train station. The staff is very kind and helpful. There was only one issue that the staff at the reception struggled a lot with English and with understanding us

2025年05月11日

Excellent Hotel in Exciting Area in Osaka

Hotel was fantastic! Great location, right on the entertainment street of Umeda, surrounded by restaurants, bars, shops, karaoke, casinos, you won’t get bored! There’s a 7-11 attached to the hotel as well which is super convenient (no pun intended) for a late night snack or breakfast. Hotel staff were extremely helpful and nice, check in and out was smooth. Rooms were clean and comfy, perfect size for two. Amenities were also great. A few minutes walk to Umeda station so you can get anywhere in the city. Would highly recommend this hotel to visitors of Osaka!

2025年05月09日

Located in prime area...

家族旅行 2025年05月09日

The hotel service is good.

家族旅行 2025年04月23日

Very convenient location

家族旅行 2025年04月15日

Location is good, others are so-so

The front desk seemed not pleasant while we are checking in and also reacted cold when we reflected the very poor wifi signal in the room (located end of hall way). She changed the room for ua eventually but i had never seen her smile nor apologised for the situation at all. I dunno what was wrong with her and we didn't offended her at all.

The hotel's location is good but the first room window view is facing next building 's side wall, literally only 10-20cm distance, no view at all, awkward and barely having sunlight coming in. I know it's common in Japan business hitel somehow but should have mentioned in the description while purchasing and pricing should be lower than the other usual "normal" one.

2025年04月10日

The JR Via Inn Umeda boasts an absolutely fantastic location in Osaka. Staying here for three nights, I was thoroughly impressed by the sheer number of shopping and dining options right at the doorstep. The hotel's connectivity is also a major plus, with direct access to both JR Osaka and Umeda stations via an extensive network of underground tunnels. This made traveling to other parts of the city incredibly convenient.

However, a significant area for improvement is the hotel's provision of directions for foreign tourists. The underground tunnel network, while a huge advantage, can be incredibly confusing without clear guidance. With luggage, navigating these tunnels is essential, but the lack of detailed directions made it a bit of a challenge.

Compared to other Via Inn hotels I've stayed in, this one felt slightly dated. Nevertheless, the rooms were functional, clean, and the service was consistently excellent. The staff were helpful and accommodating throughout my stay.

In summary, the JR Via Inn Umeda offers an unbeatable location and great service, but could greatly enhance the experience for international guests by providing clearer, more detailed directions for navigating the underground tunnel network. If you don't mind a slightly older hotel, the location and connectivity make it a strong choice.

カップルで旅行 2025年03月29日

Great location with direct access to 7 eleven

No doubt standard room size, location is a plus.
For first timer following google map, it will tell u to exit from number 2 of Umeda station. However if u get use to the underground mall, u can walk all the way underground to M9 exit which is directly infornt of hotel.
There is a direct access from hotel lobby to 7 eleven.

2025年03月28日

It was great stay

家族旅行 2025年03月19日

가성비 괜찮은 호텔.1층에 편의점이 연결도어있어 편함

2025年03月13日

良好的住宿體驗

離市中心近，一樓就有便利超商，房間乾淨舒適

2025年03月07日

Near the Subway, stores, restaurants, smoking rooms

家族旅行 2025年02月21日

Overall I recommend this hotel.

2025年02月21日

The hotel was in a really convenient area. I liked that staying here gave us a plethora of food options, and shopping, plus a konbini attached to the hotel. The staff was very helpful and friendly. Check in was easy as well as check out. There were also very nice lockers at the front of the hotel for keeping luggage before or after check in. I would def stay here again!

カップルで旅行 2025年02月16日

그닥

방도 작은 편이지만 구조 역시 좋은 편이 아닙니다
잠만 잘 방이었지만 캐리어를 둘 곳이나
옷을 놓을 곳도 없어서 복도에 거는 타입인데
드나들며 걸립니다

드라이기는 중간이 없는 강풍만 나오고
기본적인 탁상 거울도 요청해야주네요

편의점과 다이렉트로 연결되고
미러링이나 캐스트로 TV연결가능한건 좋지만
그게 끝입니다

2025年01月31日

This was only a buffer room for us (in between destinations), so it was suitable for its purpose for us. However, I couldn’t recommend the rooms for a longer stay especially if you’ve got multiple suitcases and plan to shop til you drop. It would be too hard to manage on such tight space. Other than that it was clean, comfortable and the staff were super friendly and helpful.

カップルで旅行 2025年01月25日

Convenient location.
Very friendly staff.

2025年01月15日

這次住了6晚、飯店強制要在第3天更換床單，基本上在我住宿經驗從未遇過酒店要強制客人一定要清楚房間的，本來還打算3月再入住（因為除了強制清潔外、其他都不錯）但現在會盡量避開不再入住這集團旗下飯店了

2025年01月11日

I had a very good time. There was no noise during night times. Room and restroom were very clean without stain.
I will come to this hotel again. Arigato !!

2025年01月11日

Check-in was quick and easy. The location of the hotel is great, surrounded by lots of different types of foods and very close to a subway station entrance. A 7/11 is also connected to the hotel which is very convenient. The staff also speak English which is very helpful

2025年01月06日

Good experience

The location is good and close to JR Osaka station and shops, but we have one room which only have one pillow, and out of stock when we asked for it.

2025年01月04日

Block out drapes that actually blocked out light. Bed was big (for Japan) as was our room. Liked the convenience to the station, shopping and restaurants. Staff were friendly. The laundry was useful, as was the easy access to 7/11 via the lobby.

カップルで旅行 2024年12月20日