MATSUBARA INN

• M

  Mitsutaka

  家族旅行 · 2026年05月17日

  
  5非常に良い

  清潔な客室でした。大変満足しています。

  MATSUBARA INNからの返信（2026-06-04T08:47:56Z）

  この度はご滞在いただきましてありがとうございます。お部屋の清潔さにご満足いただき、大変嬉しく思います。快適にお過ごしいただけたとのお言葉は、私どもにとって大きな励みになります。貴重なお時間割いての口コミのご投稿ありがとうございます。またのご利用を心よりお待ちしております。

• F

  Fredrik

  家族旅行 · 2026年05月24日

  
  3普通

  Nice peaceful neighborhood, good train connection. Steep stairs not suitable for strollers. Complicated and time consuming check in process.

  MATSUBARA INNからの返信（2026-06-04T08:48:13Z）

  Thank you very much for staying with us.We are glad to hear that you enjoyed the peaceful neighborhood and convenient train connections during your stay.However, we sincerely apologize for the inconvenience caused by the steep stairs and the check-in process. We understand that this may have been time-consuming and difficult, and we are sorry for any frustration this caused.Thank you for taking the time to share your feedback with us. We sincerely hope to have the opportunity to welcome you again in the future.

• e

  erika

  グループ旅行 · 2025年10月06日

  
  5非常に良い

  This apartment was an easy 5 minute walk to the station with easy access to Shibuya. The room itself was very spacious and clean. There was most neccessities with a washing machine and hair dryer. The stairs are quite steep so maybe no the most accessible access. The only improvements would be a rubbish bin in the bathroom/toilet and also some towels to dry dishes after washing. I would reccomend staying here for groups up to 5.

  MATSUBARA INNからの返信（2026-05-10T08:49:57Z）

  Thank you very much for staying with us.We are very happy to hear that you enjoyed the spacious and clean apartment, as well as the convenient location with easy access to the station and Shibuya. It is also great to know that the provided amenities such as the washing machine and hair dryer were useful during your stay. We appreciate your helpful feedback regarding the steep stairs, as well as your suggestions for a bathroom bin and dish towels. Your comments are very valuable and will be taken into consideration for future improvements.Thank you for taking the time to share your feedback with us. We look forward to welcoming you again.

• E

  Eric

  家族旅行 · 2025年09月14日

  
  4良い

  Very clean, very close to the station with convenience stores and a supermarket just steps away. Beds are quite comfortable. This is the only unit in the building, occupying the 2nd and 3rd floors. The kitchen, bath and living area is on the 2nd floor and the beds are on the 3rd. The steps leading up to the unit and to the 3rd floor are very steep and narrow, not suitable for people with problems getting around.

  MATSUBARA INNからの返信（2026-05-10T08:40:40Z）

  Thank you very much for staying with us.We are very happy to hear that you found the apartment very clean, comfortable, and conveniently located near the station, supermarkets, and convenience stores. We also appreciate your helpful feedback regarding the steep and narrow stairs between floors. We sincerely apologize for any inconvenience this may have caused during your stay, and we will make sure to clearly inform future guests about this layout in advance.Thank you for taking the time to share your feedback with us. We look forward to welcoming you again.

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