バンヤンツリー・東山 京都

• K

  Katherine

  1人旅 · 2026年06月22日

  
  4良い

  Room was lovely and staff was great.

  バンヤンツリー・東山 京都からの返信（2026-06-26T00:28:55Z）

  Thank you very much for taking the time to share your kind feedback following your recent stay at Banyan Tree Higashiyama Kyoto.We are truly delighted to hear that you found your room lovely and that our associates provided great service. Your warm words are a wonderful encouragement to our team, who strive to create a memorable and comfortable experience for every guest.We sincerely appreciate your support and hope to have the pleasure of welcoming you back to Banyan Tree Higashiyama Kyoto in the near future.Warm regards,Banyan Tree Higashiyama Kyoto

• K

  Koji

  カップルで旅行 · 2025年03月01日

  
  4良い

  ルームサービスが最悪メニューが少ない、おいしくない、遅い

  バンヤンツリー・東山 京都からの返信（2025-04-25T09:12:25Z）

  Koji 様この度はバンヤンツリー・東山 京都にご宿泊を賜り誠にありがとうございます。ルームサービスについて、ご満足いただけるものをご提供出来ませんでしたこと、心よりお詫び申し上げます。改めて現在のメニューを見直し、スタッフの再教育に力を尽くし、バンヤンツリーでしか味わうことの出来ない体験を皆様にご提供出来るよう邁進して参りますので、引き続きご愛顧いただけますと幸いでございます。バンヤンツリー・東山 京都マネジメント一同

• R

  Raul

  2026年07月23日

  
  5非常に良い

  This is the best hotel in Kyoto. Beautiful property, spacious rooms, fantastic restaurant, impeccable service and the best location.

  バンヤンツリー・東山 京都からの返信（2026-07-31T08:33:38Z）

  Thank you very much for your wonderful review and for choosing Banyan Tree Higashiyama Kyoto.We are truly honored by your kind words and delighted to learn that you consider us the best hotel in Kyoto. Knowing that you enjoyed our beautiful property, spacious guest rooms, exceptional dining experience, attentive service, and convenient location means a great deal to our entire team.At Banyan Tree Higashiyama Kyoto, we strive to create a sanctuary where guests can experience the beauty, culture, and tranquility of Kyoto while enjoying genuine and personalized hospitality. It is incredibly rewarding to know that these efforts contributed to such a memorable stay for you.We look forward to welcoming you back to Banyan Tree Higashiyama Kyoto for another exceptional stay in the near future.Warm regards,Banyan Tree Higashiyama Kyoto

• s

  suhyang

  カップルで旅行 · 2026年07月20日

  
  5非常に良い

  아주 훌륭한 숙소였습니다.

  バンヤンツリー・東山 京都からの返信（2026-07-23T06:08:12Z）

  Thank you for your wonderful feedback.We are delighted to hear that you found Banyan Tree Higashiyama Kyoto to be an excellent place to stay. Creating memorable and relaxing experiences for our guests is our greatest pleasure, and your kind words mean a great deal to our team.We sincerely appreciate your support and look forward to welcoming you back for another exceptional stay in Kyoto.Warm regards,Banyan Tree Higashiyama Kyoto

地図・アクセス

基本情報