OK Building Ikebukuro Honcho

• C

  Corey

  カップルで旅行 · 2025年11月11日

  
  2悪い

  This is not an actual hotel, more of an extremely budget BnB. If I had known there was a lock box system I would not have booked this, the space is quaint and small, however, there was a bottle cap in the bed and hair that was obviously not mine (my hair is brown and curly and had found a straight black hair). We booked another hotel as the room had no sound proofing and upstairs footsteps could be heard. I wouldn't recommend staying here, however the location isn't bad and price was also acceptable for the quality of room.

  OK Building Ikebukuro Honchoからの返信（2026-04-11T14:20:45Z）

  Thank you for your feedback, and please accept our sincere apologies for the issues you encountered. We are deeply sorry that the cleanliness of the bed and the noise levels were not up to standard, leading you to seek alternative accommodation.Your comments regarding the hair and debris found in the bed are being addressed with our cleaning team as a matter of urgency. We also appreciate your feedback on the lock box system and soundproofing, which we will use to improve our property descriptions and guest experience. While we are glad the location and price were acceptable, we regret that we failed to meet your expectations this time.

• A

  Antoine

  2025年10月28日

  
  1非常に悪い

  Unfortunately, the owner abandons his residents when problems arise. I would not recommend this apartment. The owner gave the wrong number to the lockbox, and after a long flight, I spent over two hours outside trying to find a solution, asking neighbors for help, but to no avail.I couldn't reach the owner because I was using an overseas cell phone, and the phone calls I made added up to a huge amount of money that they wouldn't refund.

  OK Building Ikebukuro Honchoからの返信（2025-11-25T05:55:39Z）

  We are very sorry to hear about your experience and sincerely apologize for the inconvenience you encountered. We strive to ensure smooth check-ins for all our guests, and we regret that this did not happen in your case. Your feedback is taken seriously, and we will review our procedures to prevent similar issues in the future. We apologize again for the frustration and expenses you experienced.

• M

  Miyu

  1人旅 · 2025年01月30日

  
  2悪い

  室内や家具はリフォームしたような新しい雰囲気で良かったですが、浴室の排水溝にはヒルのような虫が湧き続けていて気持ち悪かったです。換気扇などには網戸がなく、がっつり外でコバエや小さい虫、蛾などが入ってきていました。虫除けや網戸、ネットかけるなど工夫をした方がいいと思いました。シャワー浴びるのに毎回気合い入れないと気持ち悪すぎてゾワゾワが止まりませんでした。シャワー用のサンダルもあった方がいいです。裸足で虫の上を上がりたくない。次泊まる人のためにも何とかしてください。宿代は安くて、周辺に駅もコンビニもスーパーも色々あって良かったです。人と会話せずに入退室出来るのは良い点だと思います。

• V

  Verified traveler

  カップルで旅行 · 2024年10月11日

  
  4良い

  easy to access to ikebukuro, shinjuku, shin okubo etc… pretty reasonable for college student trip

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