キャノピー by ヒルトン大阪梅田

とてもいい

2025年07月22日

お値段相応ですが、個性のある内装、適切な設備、サービスととても満足でした
ホテルレセプションまでの道筋が少し分かりにくいのと高騰感に欠ける点が残念です

2025年05月18日

接客対応がとてもよかった

カップルで旅行 2025年05月07日

チェックインで永遠待たされました。それ以外は普通だったので、チェックイン渋滞と遅さがとにかく最悪です。

2025年03月13日

トイレだけ壊れてはいませんでしたがパネルが外れてて心配でした。

2025年03月10日

とてもきれいな場所でした。
新しい所で入口等わかりづらさは感じました。

2025年03月07日

New hotel

Probably this is the best location hotel in Osaka. If you are convinced to pay money for save your time, this is the one you’re looking for.

2024年12月21日

9月のオープンで、綺麗でした。スタッフも感じがよかったです。
出歩かなかったのでわからないですが、近くで食事できるところありました。
入ってエントランス反対側にローソンがあるのが見えたので、寄りました。
閉店になるので、早めの買い物を
空港行きのバスに乗るのにも便利だと思います。徒歩10分以内です

家族旅行 2024年10月27日

色々改善余地あり

16時に到着したらチェックインが込んでいて30分待ってくれとの事、30分後に呼びに来てくれるとの話でロビー隣接のバーのような所でドリンクを頂き待機。60分待っても呼ばれないので、こちらから連絡。忙しいのは分かるがこれで第一印象がかなり悪くなった。あとホテル周辺の宿泊者をフロントに到着させるまでの案内表示も分かりづらい。メンバー登録すればWi-Fiは無料になるとの事だったが、今時登録しなくてもWi-Fiなんか無料でしょ。チェックアウトでWi-Fi利用代1100円とられた。代金が欲しいならこんな1100円は宿泊費に上乗せしとけば良くない?チェックアウト時の支払いやりとり自体が無駄な時間に思える。

2024年10月15日

nice

2024年10月13日

Excellent customer service!

家族旅行 2025年07月24日

I have traveled abroad a lot and this is one of the best hotel I’ve ever stayed at. Rooms are big (definitely get a corner suite that has an amazing view of the city) and very modern. Service was outstanding!! Everyone was so kind. We had a small medical emergency and Ryoko went above and beyond to help us get fast medical care. She saved our family vacation. This is the only hotel I would stay at in Osaka. Highly recommend!!

家族旅行 2025年07月05日

I loved the cleanliness of the property. I loved the location near the train station and near shopping. I wish the property had a pool.
I wish the hotel had a complimentary continental breakfast or a cheaper alternative than the $40 breakfast per person for the buffet style.

家族旅行 2025年06月18日

I cannot say enough about this property. It was superb. The staff is incredibly friendly and helpful, the breakfast buffet is to die for, the hotel & rooms are impeccably decorated and the area where this hotel sits, is convenient for many reasons. Plus, it is close to a set of malls with great shops and dining options and this whole area is all about sustainability and green spaces making it a breathe of fresh air and space after a visit to busier neighborhoods in the city.

家族旅行 2025年06月16日

Hotel novo, muito confortavel e otima localização. O restaurante é caro pelo que entrega bo jantar, mas cadé da manhã é excelente.

カップルで旅行 2025年06月09日

服務 整體環境都很棒

2025年06月08日

Property still under construction

2025年06月06日

Right next to Osaka station and great shopping options. There’s a really nice park next door too. This hotel is modern, new and designed wonderfully!

カップルで旅行 2025年06月01日

Cleanness

2025年06月01日

Excellent location. Excellent breakfast buffet. I didn't get to try the hotel restaurants though..

2025年05月27日

Du neuf qui vaut le coup

Hotel fraichement créé dans un quartier vivant où tous types de transport sont présents. Riche offre de restaurants et de lieux shopping également. L'hôtel dispose dun personnel d'accueil chaleureux et d'un trés bon petit déjeuner ! Et les chambres sont aussi spatieuses que bien équipées !

2025年05月11日

Perfect area to stay. There is everything around and is perfect connected to all the areas. Is located in a new develop just next to Osaka station, the museum just next to the hotel is great.

家族旅行 2025年05月11日

Flambant neuf qui vaut le coup

Hôtel récent à qq pas de gares stratégiques d'Osaka qui permettent des accès faciles pour le train comme le bus ou le métro. Chambre spatieuse avec vue dégagée, literie et sanitaires au top, personnel chaleureux qui cherche à engager la conversation, petit déjeuner faisant la part belle a la cuisine occidentale comme orientale. Une bonne adresse

2025年05月10日

I like the location which is connected to the Umeda Station, but not exactly a stone throw away. The surrounding of the area is yet to be developed, so the overall place is peaceful and quiet, with great views if u stay at the higher floor. Very new hotel, so the rooms and amenities are perfect. Love the cosiness of the room, the service is flawless (command of English is above good), the breakfast buffet is adequate but the menu did not change at all when I was there. The same restaurant turned into a proper restaurant and bar during lunch and opened till late. Nice vibe to have a nice drink. No complains for this stay!

カップルで旅行 2025年05月06日

great family stay

We had a great experience staying here as a family, booking two king rooms. The rooms were very clean, comfortable, and well-equipped, and the gym was also excellent — a nice bonus!

Breakfast was a real highlight with plenty of high-quality options, both Western and Japanese. Everything we tried was delicious.

The location in Umeda is great — lively, with plenty to explore nearby. The only minor drawback is that it’s about a 10-minute walk to the nearest metro station.

One suggestion: it would be nice if the restaurant stayed open a bit later (last order for dinner was around 8:30 or 9 PM), which is a little eartly by european standards, an extra hour would’ve made it even better.

Overall, a fantastic base for exploring Osaka — would definitely stay again!

2025年04月29日

My friend and I (visiting from the U.S.) had a fantastic stay at this property during our trip to Japan! After a few days in Tokyo, we spent four nights in Osaka, and everything about our stay was perfect. The staff were incredibly welcoming and helpful. They gave us great advice on places to visit and directions to train stations. We arrived a couple of hours before check-in, and our room was ready, allowing us to head out and explore Osaka Castle that evening.

The room was comfortable and well-stocked with towels, toiletries, and a daily supply of espresso coffee pods and bottled water. A water filling station on every floor kept us hydrated throughout our stay. The location was ideal, connected to Osaka Station via indoor walkways, making it easy to shop, eat, explore, and travel around the city. We even bought a new suitcase at Yodobashi to fit all the treats and souvenirs we collected!

The breakfast package was a real highlight. We enjoyed healthy options like yogurt, nuts, fruits, and made-to-order omelettes, as well as traditional Japanese dishes. During our stay, we also tried delightful desserts like zabuton Mont Blanc and Paris cheesecake, which were almost too cute to eat!

On Friday night, we dined at JaJa Bar, where live Japanese music added a unique touch to the atmosphere.

Lastly, the staff helped us arrange a taxi to the airport, ensuring it arrived on time and even helping with our luggage and waived us goodbye! Next time 4 nights there just for shopping!

グループ旅行 2025年04月29日

Everything was great all the staff were great especially Kai

2025年04月27日

酒店靚，位置方便

カップルで旅行 2025年04月26日

Rooms were super clean and new. Breakfast was very good. Location is a bit tricky at first and it’s a 7-10 mins walk to station.

2025年04月20日

非常棒的住宿體驗

家族旅行 2025年04月17日

highly recommended

Everyone was so pleasant and helpful.The room was new and comfortable. Only recommendation is some instructions in English. Would definitely give a high recommendation

2025年04月17日

Hotel room was spacious, clean, tidy and comfortable. Great location with basement parking (although it did cost £50) for less than 24 hours. Lots of shops and restaurants around the hotel. Enjoyed our stay here with great views from our room

カップルで旅行 2025年04月15日

Gorgeous hotel with excellent staff!

2025年04月07日

Spectacular hotel, new, clean, great view of city, easy access from airport, close to transportation, fabulous breakfast buffet, highly recommend

家族旅行 2025年04月04日

Beautiful hotel in one of the best parts of town. The entire facility is beautifully decorated.The staff is super helpful and friendly.
The Osaka Train station is a 5 minute walk which is very convenient for day trips or for going to the Kansai International Airport.

カップルで旅行 2025年04月02日

Very fine chique new hotel. Great breakfast buffet with at least four state of the art Nespresso machines. Great bedding and bathroom. Close to everything. Top notch.

カップルで旅行 2025年04月01日

Excellent

2025年03月30日

Outstanding hotel. Great service and close to trains. Plenty of great restaurants close by nice room size. Would stay again for sure

2025年03月29日

It was a very comfortable and modern hotel

カップルで旅行 2025年03月22日

Localização

A localização desse hotel é fantástica.
O quarto maravilhoso.
A única restrição é que o atendumento não é muito solícito.
Fazem questão de fingir que não entende a linguá. E não ajudam a resolver os problemas.

2025年03月16日

Excellent staff and service. Rooms are clean and spacious. Will stay again next time I come back in Ōsaka.

2025年03月11日

Amazing property!

グループ旅行 2025年03月01日

3 month old impeccable hotel that is located super close to the Osaka City Station! The rooms still smell new and I was on the 16th floor, top notch with a city view as well! The staff, all of them were so attentive and caring - just world class service! Highly recommend this Hilton for sure!!

2025年01月27日

Canopy is new property and few taxi driver knows about it. It takes us some time to find the entrance and we were confusing about grand front and grand green buildings. (They are though connected.)
Veronica at the front desk was very helpful and find us a solution since I booked a wrong room type.
The breakfast is super! Not to mention the variety, you could also experience daily local specialties. We loved the breakfast. Healthy, good choices and tasty!
The location of the hotel actually are connected all the department stores in Umeda. Great shopping experience.
Thank you Osaka staff, we will come back again!

カップルで旅行 2025年01月20日

Staff excellent and accommodating with excellent view but taxi and uber pickup still needs work so ask desk to call taxi for you.

2025年01月17日

Hotel staff are very friendly, hotel is very close to shopping district and dining area.

家族旅行 2024年12月31日

Great hotel with excellent location

I have stayed here 3 times in the last 3 months. A genuinely great hotel with excellent service. A 5 minute walk from Osaka station with good access to shops and restaurants. Breakfast is cosy with both local and western options

2024年12月23日

오사카 신상 호텔

- 최근 지어진 아주 힙하고 환경 친화적인 힐튼 호텔
- 모던/깨끗하고 조용하며 직원들 매우 친절
- 핫한 오사카역, 우메다역 가까운 곳에 위치

2024年11月24日

This is an absolute gem of a hotel right in the heart of Osaka. Should be rated 5 star in my opinion. The room was perfect and I’ve never seen such accommodating staff in my life

カップルで旅行 2024年11月12日

All the staffs are very friendly and helpful.
Rooms are relatively large in Japan. Rooms are really good.

家族旅行 2024年11月07日