キャノピー by ヒルトン大阪梅田

ディナースタッフさんの対応良かったです。

2025年09月30日

素敵なサービスをありがとうございます。

カップルで旅行 2025年09月15日

とてもいい

カップルで旅行 2025年09月08日

とてもいい

2025年07月22日

お値段相応ですが、個性のある内装、適切な設備、サービスととても満足でした
ホテルレセプションまでの道筋が少し分かりにくいのと高騰感に欠ける点が残念です

2025年05月18日

接客対応がとてもよかった

カップルで旅行 2025年05月07日

チェックインで永遠待たされました。それ以外は普通だったので、チェックイン渋滞と遅さがとにかく最悪です。

2025年03月13日

トイレだけ壊れてはいませんでしたがパネルが外れてて心配でした。

2025年03月10日

とてもきれいな場所でした。
新しい所で入口等わかりづらさは感じました。

2025年03月07日

New hotel

Probably this is the best location hotel in Osaka. If you are convinced to pay money for save your time, this is the one you’re looking for.

2024年12月21日

9月のオープンで、綺麗でした。スタッフも感じがよかったです。
出歩かなかったのでわからないですが、近くで食事できるところありました。
入ってエントランス反対側にローソンがあるのが見えたので、寄りました。
閉店になるので、早めの買い物を
空港行きのバスに乗るのにも便利だと思います。徒歩10分以内です

家族旅行 2024年10月27日

色々改善余地あり

16時に到着したらチェックインが込んでいて30分待ってくれとの事、30分後に呼びに来てくれるとの話でロビー隣接のバーのような所でドリンクを頂き待機。60分待っても呼ばれないので、こちらから連絡。忙しいのは分かるがこれで第一印象がかなり悪くなった。あとホテル周辺の宿泊者をフロントに到着させるまでの案内表示も分かりづらい。メンバー登録すればWi-Fiは無料になるとの事だったが、今時登録しなくてもWi-Fiなんか無料でしょ。チェックアウトでWi-Fi利用代1100円とられた。代金が欲しいならこんな1100円は宿泊費に上乗せしとけば良くない?チェックアウト時の支払いやりとり自体が無駄な時間に思える。

2024年10月15日

nice

2024年10月13日

While it is perfectly fine, it is not a “5 star” experience. The lines for breakfast were crazy, with the coffee machines not working many times. Tons of luggage always at reception with many waiting to check in. This space is not big enough for the amount of people checking in and out. High marks for location and train convenience, but that’s about it.

グループ旅行 2025年10月16日

All round great hotel

2025年10月08日

This property was very well maintained, great location, Great room, great buffet breakfast , fantastic staff
Mr Deepak seems to be the manager, we appreciate all the help we got from him . Highly recommended

カップルで旅行 2025年10月06日

Second stay here. Amazing again. Staff are friendly. Quick check in. Good quality amenities. Pet friendly rooms with great dog amenities too. Rooms are spacious and very clean. Lots of shopping nearby. Will visit again!!

ペット同伴旅行 2025年09月30日

Room had a slight odour when we arrived. Staff attended to it immediately with an air purifier but that didn’t work. Discovered it was a drain issue which was dealt with.
Staff was excellent, surprised there was no compensation provided, not even a fruit plate or or follow up from someone at the hotel

カップルで旅行 2025年09月27日

Excelente hotel, excelente ubicación!

2025年09月22日

Beautiful Modern design hotel. The room is new very clean and comfortable. Very nice City view from the window. Great breakfast and professional services. Excellent location and transport. Walk to many shopping malls and many good restaurants. Highly recommend.

家族旅行 2025年09月11日

Great location for transport and getting around Osaka.
Very new and clean.
Lots of places to relax in the property

グループ旅行 2025年09月10日

飯店的設計活潑時尚且有質感，設計師給了一個像家的感覺，充分利用空間提供良好的收納功能，在更好的星級飯店都未必會考慮到這部分，這樣不會讓東西凌亂堆放，這點真的很難得。
另外，早餐的部分也讓人驚艷，住了3晚，每天的菜單都不一樣，buffet也很豐富多樣話，很少有飯店可以讓人連吃3天還不覺得膩，Canopy做到了，交通也非常便利，空橋連接可以逛很多地方..
需要taxi時，Looby 11樓的飯店人員會幫忙確認，到B1就能直接上車，非常方便。

2025年09月09日

Lovely hotel with friendly English speaking staff. More than happy to help with anything. Restaurant was extremely overpriced but expected at a Hilton brand hotel.

2025年09月06日

Great area - close to ALL the shopping. Hotel staff is super friendly and helpful. Hotel is clean and breakfast buffet has many types of food to offer.

家族旅行 2025年08月11日

Excellent customer service!

家族旅行 2025年07月24日

I have traveled abroad a lot and this is one of the best hotel I’ve ever stayed at. Rooms are big (definitely get a corner suite that has an amazing view of the city) and very modern. Service was outstanding!! Everyone was so kind. We had a small medical emergency and Ryoko went above and beyond to help us get fast medical care. She saved our family vacation. This is the only hotel I would stay at in Osaka. Highly recommend!!

家族旅行 2025年07月05日

I loved the cleanliness of the property. I loved the location near the train station and near shopping. I wish the property had a pool.
I wish the hotel had a complimentary continental breakfast or a cheaper alternative than the $40 breakfast per person for the buffet style.

家族旅行 2025年06月18日

I cannot say enough about this property. It was superb. The staff is incredibly friendly and helpful, the breakfast buffet is to die for, the hotel & rooms are impeccably decorated and the area where this hotel sits, is convenient for many reasons. Plus, it is close to a set of malls with great shops and dining options and this whole area is all about sustainability and green spaces making it a breathe of fresh air and space after a visit to busier neighborhoods in the city.

家族旅行 2025年06月16日

Hotel novo, muito confortavel e otima localização. O restaurante é caro pelo que entrega bo jantar, mas cadé da manhã é excelente.

カップルで旅行 2025年06月09日

服務 整體環境都很棒

2025年06月08日

Property still under construction

2025年06月06日

Right next to Osaka station and great shopping options. There’s a really nice park next door too. This hotel is modern, new and designed wonderfully!

カップルで旅行 2025年06月01日

Cleanness

2025年06月01日

Excellent location. Excellent breakfast buffet. I didn't get to try the hotel restaurants though..

2025年05月27日

Du neuf qui vaut le coup

Hotel fraichement créé dans un quartier vivant où tous types de transport sont présents. Riche offre de restaurants et de lieux shopping également. L'hôtel dispose dun personnel d'accueil chaleureux et d'un trés bon petit déjeuner ! Et les chambres sont aussi spatieuses que bien équipées !

2025年05月11日

Perfect area to stay. There is everything around and is perfect connected to all the areas. Is located in a new develop just next to Osaka station, the museum just next to the hotel is great.

家族旅行 2025年05月11日

Flambant neuf qui vaut le coup

Hôtel récent à qq pas de gares stratégiques d'Osaka qui permettent des accès faciles pour le train comme le bus ou le métro. Chambre spatieuse avec vue dégagée, literie et sanitaires au top, personnel chaleureux qui cherche à engager la conversation, petit déjeuner faisant la part belle a la cuisine occidentale comme orientale. Une bonne adresse

2025年05月10日

I like the location which is connected to the Umeda Station, but not exactly a stone throw away. The surrounding of the area is yet to be developed, so the overall place is peaceful and quiet, with great views if u stay at the higher floor. Very new hotel, so the rooms and amenities are perfect. Love the cosiness of the room, the service is flawless (command of English is above good), the breakfast buffet is adequate but the menu did not change at all when I was there. The same restaurant turned into a proper restaurant and bar during lunch and opened till late. Nice vibe to have a nice drink. No complains for this stay!

カップルで旅行 2025年05月06日

great family stay

We had a great experience staying here as a family, booking two king rooms. The rooms were very clean, comfortable, and well-equipped, and the gym was also excellent — a nice bonus!

Breakfast was a real highlight with plenty of high-quality options, both Western and Japanese. Everything we tried was delicious.

The location in Umeda is great — lively, with plenty to explore nearby. The only minor drawback is that it’s about a 10-minute walk to the nearest metro station.

One suggestion: it would be nice if the restaurant stayed open a bit later (last order for dinner was around 8:30 or 9 PM), which is a little eartly by european standards, an extra hour would’ve made it even better.

Overall, a fantastic base for exploring Osaka — would definitely stay again!

2025年04月29日

My friend and I (visiting from the U.S.) had a fantastic stay at this property during our trip to Japan! After a few days in Tokyo, we spent four nights in Osaka, and everything about our stay was perfect. The staff were incredibly welcoming and helpful. They gave us great advice on places to visit and directions to train stations. We arrived a couple of hours before check-in, and our room was ready, allowing us to head out and explore Osaka Castle that evening.

The room was comfortable and well-stocked with towels, toiletries, and a daily supply of espresso coffee pods and bottled water. A water filling station on every floor kept us hydrated throughout our stay. The location was ideal, connected to Osaka Station via indoor walkways, making it easy to shop, eat, explore, and travel around the city. We even bought a new suitcase at Yodobashi to fit all the treats and souvenirs we collected!

The breakfast package was a real highlight. We enjoyed healthy options like yogurt, nuts, fruits, and made-to-order omelettes, as well as traditional Japanese dishes. During our stay, we also tried delightful desserts like zabuton Mont Blanc and Paris cheesecake, which were almost too cute to eat!

On Friday night, we dined at JaJa Bar, where live Japanese music added a unique touch to the atmosphere.

Lastly, the staff helped us arrange a taxi to the airport, ensuring it arrived on time and even helping with our luggage and waived us goodbye! Next time 4 nights there just for shopping!

グループ旅行 2025年04月29日

Everything was great all the staff were great especially Kai

2025年04月27日

酒店靚，位置方便

カップルで旅行 2025年04月26日

Rooms were super clean and new. Breakfast was very good. Location is a bit tricky at first and it’s a 7-10 mins walk to station.

2025年04月20日

非常棒的住宿體驗

家族旅行 2025年04月17日

highly recommended

Everyone was so pleasant and helpful.The room was new and comfortable. Only recommendation is some instructions in English. Would definitely give a high recommendation

2025年04月17日

Hotel room was spacious, clean, tidy and comfortable. Great location with basement parking (although it did cost £50) for less than 24 hours. Lots of shops and restaurants around the hotel. Enjoyed our stay here with great views from our room

カップルで旅行 2025年04月15日

Gorgeous hotel with excellent staff!

2025年04月07日

Spectacular hotel, new, clean, great view of city, easy access from airport, close to transportation, fabulous breakfast buffet, highly recommend

家族旅行 2025年04月04日

Beautiful hotel in one of the best parts of town. The entire facility is beautifully decorated.The staff is super helpful and friendly.
The Osaka Train station is a 5 minute walk which is very convenient for day trips or for going to the Kansai International Airport.

カップルで旅行 2025年04月02日

Very fine chique new hotel. Great breakfast buffet with at least four state of the art Nespresso machines. Great bedding and bathroom. Close to everything. Top notch.

カップルで旅行 2025年04月01日