Cuvée J2 Hôtel Osaka by 温故知新

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  Scott

  カップルで旅行 · 2026年04月18日

  
  5非常に良い

  This is a wonderful luxury hotel. Our suite on the 13th floor had floor-to-ceiling windows and a 24- hour hot water running onsen-type tub. The staff was so kind and helpful (although they didn't seem to know that much about local shops/restaurants, or where to get certain Japanese-made goods.) The only downside is it's basically a French hotel with a champagne motif...which is very cool, but if you want to feel like you're in Japan while at your hotel, this is not the place for you. The western breakfast is a little lacking, and I didn't care for the traditional, deep-fried french toast. If you want to be pampered and stay in a beautiful room with a wonderful view that is one or two train stops from so many sites...book this hotel! All-in-all, this is a 5-Star hotel.

  Cuvée J2 Hôtel Osaka by 温故知新からの返信（2026-05-02T01:11:12Z）

  Thank you so much for taking the time to share such a wonderful review with us.We are truly honored that you described our hotel as a "wonderful luxury hotel" and a "5-Star hotel" — your kind words mean a great deal to our entire team.We are delighted to hear that you enjoyed your stay in the suite on the 13th floor, with its floor-to-ceiling windows offering breathtaking views, and the onsen-style bathroom available for your comfort around the clock. We are also deeply grateful for your generous comment that our staff was "so kind and helpful."At the same time, we sincerely take to heart your observation that our team was not as knowledgeable as you had hoped regarding local shops, restaurants, and where to find certain Japanese-made goods. We are committed to enriching our local area information and enhancing our staff training so that we may better share the many charms of Osaka with our guests.Regarding breakfast, we appreciate your candid feedback that it felt "a little lacking." We will continue to refine our menu, including the French toast, to better cater to the diverse preferences of our guests.As our hotel cherishes a distinctly French aesthetic inspired by the world of Champagne, we understand that some guests may find the atmosphere differs from a more traditionally Japanese experience. We will strive to communicate our hotel's unique character more clearly, so that every guest may fully appreciate what makes us one of a kind.Your warm closing words — that you felt truly "pampered" — and your kind mention of our convenient access to so many sightseeing destinations are a great source of encouragement for our team.We sincerely hope to wGeneral Manageelcome you back to Cuvée J2 Hotel Osaka on your next visit to Osaka, and we look forward to continuing to earn your valued patronage.Thank you once again for your thoughtful and generous review.Cuvée J2 Hotel OsakaGeneral Manager

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  Yan

  グループ旅行 · 2025年12月19日

  
  5非常に良い

  时尚，设计感强，location也非常好。期待下一次的体验。

  Cuvée J2 Hôtel Osaka by 温故知新からの返信（2025-12-23T09:38:55Z）

  感谢您分享此次入住的宝贵感想。看到您写道「时尚，设计感强，location也非常好。期待下一次的体验。」，我们深感荣幸。您对整体设计美感与地理位置的肯定，以及对下一次体验的期待，都是对我们最温暖的鼓励。今后也将继续用心打磨空间细节与服务品质，让每一位宾客都能感受到舒适与品味并存的住宿时光，并持续提升整体体验，努力前行。下次入住时，诚挚邀请您选择不同香槟酒庄主题的客房，体验另一种独特而优雅的香槟世界。总支配人

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  gloria

  カップルで旅行 · 2025年10月13日

  
  4良い

  I was very curious about this relatively new hotel. It is stark - so modern it veers on being cold. Absolutely every surface is white. Our room was decently sized and we really enjoyed the always-on bathtub and the filtered water tap. The location is convenient for walking to popular sites without being in a place that feels too busy. The champagne available is nice and not hideously marked up - a pleasant surprise. Service was kind but it was a bit random when you would see actual humans at the front or lounge desk. There is no gym or spa or really any on-site facilities besides the sushi counter restaurant, which was very good. I would recommend a stemware upgrade for bottle service.

  Cuvée J2 Hôtel Osaka by 温故知新からの返信（2025-11-29T08:02:52Z）

  Thank you very much for sharing your review with us.We are truly delighted to hear that you found the room spacious and comfortable, and that our staff—especially David—was able to assist you during your stay. Your warm words mean a great deal to our entire team.It is also an honor to know that your experience at our sushi restaurant became one of the highlights of your time in Japan. We will be sure to convey your kind message to the chef.Regarding breakfast, we sincerely appreciate your feedback. We will carefully review the points you mentioned and continue to make improvements so that we can offer a more satisfying experience to all our guests.Thank you again for taking the time to leave your impressions.We will continue to strive to enhance the comfort and quality of every stay.

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  Edith

  家族旅行 · 2025年08月28日

  
  5非常に良い

  comfy hotel!

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