星野リゾート 界 ポロト

• T

  Tsungming

  2026年05月22日

  
  5非常に良い

  舒適的環境和輕鬆的用餐，真的是很棒的一趟旅行體驗

• S

  Su Hua

  カップルで旅行 · 2026年05月04日

  
  4良い

  Newer, gorgeous property with Ainu elements at a serene part of the small town. Nice, minimally designed room with great view of the lake, great for a relax trip. Onsen water is brownish and feels v therapeutic, smoothening for the skin. Food is alright, breakfast portion is a little small. Unlike other similar grade onsen hotels, there is no drinks provided in the room - only a jug of water, this is rather disappointing. Can't be sure the water is fresh. If this is due to environmental practice, the hotel could have provided water in aluminium can...

• H

  Hyunju

  家族旅行 · 2026年05月03日

  
  4良い

  The landscape is really beautiful and the spa is also satisfactory. I just want to mention the quality of the service. The staffs are very kind and sincere, but I don't think the system isn't well-organized. They are all very young, not much-experienced, and it takes much time to get properly served. For example, I arrived earlier than the schedule, so I checked in and went out to look around. When I came back, I expected to be ushered to my room immediately, but they made me stand in the lobby for 5 mins. or so without further explanation. The food was a litte experimental, and very slowely served.

• M

  Momilani

  家族旅行 · 2026年04月24日

  
  5非常に良い

  Nice room.

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