箱根・強羅 佳ら久

館内の２つあるレストランで提供される料理はどちらも非常に美味しかったです。朝食も夕食も満足です。

家族旅行 2025年07月01日

とても、快適に過ごさせて頂きました。
スタッフさん、皆さん感じよくて、研修中の方も、気遣い、笑顔と感心致しました。

一点、館内の移動の際の履物が、少々、型崩れというか大きくなった履物で残念でした。

家族旅行 2025年06月23日

料理も美味しく、設備もきれいで、ゆっくりリフレッシュ出来ました。

家族旅行 2025年06月18日

上質の空間でした。

2025年06月02日

とても新しく、綺麗でした。スタッフも親切で、対応が気持ちよかったです。ミストサウナ良かっです。

家族旅行 2025年05月25日

おもてなしもよく、ゆっくりと休むことができよかったです。

家族旅行 2025年04月03日

施設もとても素敵で
ゆっくりリラックスできました！

家族旅行 2024年11月02日

温泉(露天風呂)を楽しみに行きましたが
部屋風呂も大浴場も綺麗でした。満足。

お酒をたくさん飲むので持参していきましたが、無料スペースがあるので持参不要でした。
コンビニなどなくても充分たりました。

各部屋に露天風呂があるせいか？
三連休でも大浴場は、貸切状態。
貸切風呂も含めて全てのお風呂が素敵でした。👌

2024年09月16日

総合的には満足できましたが、下記３点がマイナスでした。
1．エキストラベッド用の棚（鍵付き）が施錠されておらず、開けたら雑然と布団が置かれていて見苦しかった。
2．洗面所の排水の水はけが悪く、使用しづらかった。
3．夕食の先付から前菜まで30～40分間隔があき、スタッフに催促しそれから提供されたのでもう少しスムーズに提供して欲しかった。

家族旅行 2024年08月18日

とてもきれいでスタッフの方の対応も丁寧で素晴らしい宿です。
ただ、24時までの大浴場へ終了10分前にわざわざ着替えて行ったのに清掃終了のため入れてもらえなかったのは残念でした。
思えば、チェックインも後から来た人たちは どんどんお部屋に案内される中、ずいぶん待たされたような…。

家族旅行 2024年08月04日

全体は清潔で、スタッフさんのおもてなしもよい！

2024年08月01日

素晴らしいお宿でした。フリースペースが沢山贅沢に作られており、たっぷり日常を忘れることが出来る素敵なお宿でした。また行きたいと思いました。

家族旅行 2024年02月01日

ラウンジと食事のクオリティを上げて欲しい。

家族旅行 2024年01月05日

夕食、朝食、ともに和食をいただきましたが
器、花、全てお料理と調和がとれていて
目でも舌でも美味しさを堪能しました。
大雨警報や避難情報が刻々と発出される天候でしたが館内はとても静かでした。
各部屋に内風呂があるためか大浴場は
混み合うこともなく快適に過ごせました。

家族旅行 2023年06月03日

We are still on our family 5 star trip through Japan.
We just stayed at Gora Karaku. I chose this hotel because of the rave reviews it got on Expedia.
Here are my comments.
1) The hotel is conveniently located just 300 ft from the main Gora railroad station. This is a PLUS!
2) when we checked in (early afternoon), we asked if we could book 4 massages. At first, the answer was they could accommodate just one.
Note: our stay was for 2 nights
They finally were able to accommodate 3 massages , after a lot of discussion and follow-up.
3) I thought we booked western style breakfast and dinner. They had us booked with Japanese style breakfast and dinner.
We requested to have us moved to western style dinner.
They were able to move us to western style breakfast, but only western style dinner on the 2nd night.
3 of us don’t eat raw fish. We were not able to eat a thing for dinner on night 1.
The second night was teppanyaki style. It was good.
We were not told that there was an upcharge for this.
Upon checkout, the hotel charged us 11000x2=22000 yen (almost $200) for the one western style meal.
When I questioned it, they claimed that I booked Japanese style dinners. That is not true.The difference in price for dinners through Expedia was not different.
4) The rooms were both nice, with private onsens.
However the bathrooms are teeny tiny. If you want spacious bathrooms, this property is not for you.
The breakfast was not edible.
This hotel is NOT reccommended! Very disappointed!

家族旅行 2025年06月29日

Could not be happier with our stay. Definitely the highlight of our trip

2025年06月10日

Amazing property and experience. Dinner was wonderful too.

カップルで旅行 2025年06月02日

Excellent property. Loved the en suite onsen.

カップルで旅行 2025年05月26日

Très reposant, il fait également mettre les vêtements et kimono qu’ils mettent à notre disposition à la chambre pour aller dans les restaurant !

2025年05月23日

Dinner and breakfast were excellent

2025年05月23日

Serene and relaxing setting. Facilities were very clean and well maintained. Staff was super attentive and friendly.

カップルで旅行 2025年05月06日

Great time at this property would definitely go again

2025年05月06日

The Orix hotel is farther away from the main Hakone shopping area, however it's walking distance to/from the Gora station so it's easy to get to. The property is perfect for quiet get away and to enjoy a private onsen. Absolutely love the experience and staffs are all very friendly, helpful and polite.

カップルで旅行 2025年04月30日

Beautiful Hakone

Magnificent hotel and experience in the most beautiful and peaceful setting.

2025年04月29日

Private onsen was amazing, the location walking distance from train station and cable car y very convenient, and the complimentary shuttle service to Odawara made a whole difference. All the little details in the room and the food was amazing, we would love to go back!

カップルで旅行 2025年04月22日

The property was nice and clean. The staff for the most part had great service. What I don't know is that there were no buffets or menus. You had to eat whatever they gave you. It was very difficult to eat there. Most of the food we didn't like. We paid a lot money and didn't eat. The Onsens were meh. Nothing special. The absolute worst thing that happened to us there was when we went to the private Insen there,there was two small smoothies in bottles that we were able to drink. Later when we asked for more, they said no. We weren't eating anything and at least wanted a smoothie but would not let us have more and we couldn't even buy more. They had a small lounge where you could drink alcohol for free but we couldn't get a bottled smoothie. That was ridiculous. No room service. No food we could request to eat. So disappointing and definitely not with the money.

2025年04月17日

The property is new and tastefully done in every way. Breakfast and dinner both wonderful. The in-room Onsen was great. The outdoor onsens are clean, large and wonderful.

カップルで旅行 2025年04月15日

Beautiful property and wonderful service and food.

家族旅行 2025年04月14日

If you want to treat yourself and stay in one of the best properties and locations in Gora (Hakone), book some time at KARAKU. The rooms, private and guest onsen, amenities, dining, staff, and overall experience was a highlight of our trip. This is a truly special ryokan, and caters perfectly to visitors from all over the globe.

2025年04月10日

Great service and high end

家族旅行 2025年04月08日

We spent one night at this lovely property. I was hesitant given the cost, but it was totally worth it and I highly recommend it. The online images don't do it justice. We loved the room, the food and the staff. The place was very quiet and we could not hear guests in the adjoining rooms.

We opted for the traditional kaiseki dinner and Japanese breakfast and thoroughly enjoyed both (the dinner was the best we had in Japan). We also opted for the private onsen on our balcony, which was magnificent. The public onsen was also really nice. If we are lucky enough to get back to Japan, I would spend a minimum of 2 nights here to allow for full-time for relaxation. Don't hesitate! Make a reservation at this awesome place and you will not be disappointed!

家族旅行 2025年04月07日

This hotel was a highlight for us. Our family loved the hot springs tubs, the japanese style clothing they provide for us to wear, and the traditional kaiseki dinner. The hotel was beautiful and the staff was very lovely (so kind and helpful). Would highly recommend. Lots of stuff to do nearby including hiking, skywalk, cable car, and lake cruise. This was a beautiful stop for us between Tokyo and Kyoto.

家族旅行 2025年04月07日

Best of hotels I have ever stayed. Attention to details is on the next level!

家族旅行 2025年04月04日

This hotel is top-notch in every way. The rooms were spacious and luxurious. The decorating was tasteful and demure. They treat every guest with great respect. They have an absolutely lovely customer lounge area which provides snacks and drinks as well as wine & beer for their guests. It is a four minute walk to the train and an eight minute walk to the bus.

The skin care and toiletries that they have for your use are very high-quality. Because this is a Japanese Rioken they provided three or four sets of clothing that you could wear in the hotel during your stay. Oh yes, they had bath slippers slippers for around the hotel room, and slippers to wear on the patio.

Truly, they have thought of everything to make your stay so incredibly comfortable and enjoyable. I would write them a 10 if I could.

I wish we had more time to stay there longer it was so lovely and relaxing.

カップルで旅行 2025年04月03日

This resort hotel is truly excellent, though the meals included in the room package could be more varied.

家族旅行 2025年04月01日

This is a top level property! Luxury from check in process to check out. The restaurant and the lounge areas offerings are stellar.

カップルで旅行 2025年03月28日

Great area! Right next to the train station so easy to get to public transportation. Staff were extremely courteous and attended to my needs. Would come back here again

家族旅行 2025年03月24日

Amazing! Both inside and out. Views are one of a kind. Rooms are large and spacious. Staff is amazing and so attentive. Well designed. Well cared for.

カップルで旅行 2025年03月17日

We stayed at Karaku for one night and were blown away by how beautiful the hotel was and the exceptional service of the staff, most notably Mr. Lee. I booked a West Wing room with open air onsen that included dinner at 5pm. It felt like a good idea at the time because we planned to do the ropeway and pirate boat ride, but unfortunately when we stayed it decided to snow and those activities were closed. The hotel was so helpful in moving our dinner to 7:30pm so we had time to explore. I kind of regretted that though because the amenities and comfort of the hotel were probably the best we’ve ever experienced. The room was amazing, we didn’t want to leave. Complimentary traditional clothing is provided for comfort around the hotel and the dining room (but not required, as there’s no dress code). They also offer a guest lounge that offered complimentary afternoon and morning snacks and beverages. Highly recommend! The diner was top notch, but recommend if you book the meals, research what you’re getting. We paid for a Japanese style breakfast, but decided to pass on it in the morning. We didn’t do enough research, and wouldn’t have included breakfast or dinner in our reservation if we could do it again (sorry, we’re just not huge seafood lovers, and it was primarily all seafood).

Highly recommend staying here! It was expensive, but you literally felt like you were living in luxury here, and to have our own private outdoor onsen was amazing.

カップルで旅行 2025年03月05日

Everything is perfect

2025年02月28日

Love !!! They’re have snacks bar 7am- 11am/ 2pm -8pm ( morning and afternoon tea). I can do it all day even though we had breakfast and diner for 3 nights. You can also enjoy for private onsen with 3 different bath 1h just only 5000 yen.👍😍😆

家族旅行 2025年02月26日

Highlight of our Japan Trip

Incredible stay. Gorgeous property, beautiful rooms, really nice amenities… I really appreciated nice touches to the room like high end skincare and hair care. I loved the really fancy hair dryers in the room and spa! Spending time on our patio in the onsen was so nice. Renting a bigger onsen for a private hour was also a highlight. The kaiseki dinners and traditional Japanese breakfasts were really delightful. The guest lounge with complimentary snacks and drinks was a nice touch. Proximity to the Gora station, shrine, open air museum and owakudani was also wonderful.

2025年02月25日

Love the place!! Will come back for sure next time

2025年02月17日

The kaiseki was incredible. Staff was extremely professional, helpful and nice. The property itself is beautiful, and the onsen itself was clean, modern, and had an amazing view.

グループ旅行 2025年02月15日

Perfect place for a retreat, luxury stay that catered to small children even the meals were tailored for them. Loved our room with our private onsen

子供連れの家族旅行 2025年01月13日

.

2025年01月10日

非常值得特別前往的箱根強羅溫泉

服務，餐點，房間的景觀都非常好，溫泉也是。吃喝到飽的下午茶也提供了很不錯的酒精飲品與咖啡茶類。距離雕刻之森與Pola美術館也很近，很讚。

2024年12月22日

Everything was perfect! The hotel grounds and facilities were immaculate. The room was gorgeous and the view fantastic. The lounge was quiet and comfortable. But it was the staff that made this the best stay ever. They were professional, courteous, and super attentive to every detail. The highlight of our Japan trip

カップルで旅行 2024年12月17日

Kaiseki dinner was probably one of the worst meals we've had in Japan. I got food poisoning and threw up several times after. If you read reviews carefully, I'm not alone unfortunately.

Hotel is relatively new and centrally located, rooms are nice but a big reason to go to a hotel like this is the food which was very disappointing. There are many better options, especially at this price point.

2024年12月13日

Luxe and elegant!! 10/10

My husband and I booked 2 nights here as apart of our Japan honeymoon. Only bad part was we didn’t want to leave!! The property, the amenities, the staff, everything was exceptional. The private onsen on our balcony had a beautiful view of the mountains, yet so much privacy. We were able to dine in a private room for same of our meals, and that made it feel extra special. The food was innovative yet traditional Japanese, it was truly interesting and enjoyable. The guest lounge had amazing selections of beverages ranging from nespresso drinks to Japanese whiskeys, and fun little snacks! It rained the 2nd day we were there but honestly, it didn’t matter at all as we were able to truly enjoy the luxurious property and all it had to offer.

2024年11月24日