HOTEL GROOVE SHINJUKU、A PARKROYAL Hotel

Wonderful view and location.

2025年12月27日

東京を一望できる。食事は最高に美味しい😋。

家族旅行 2025年11月30日

good

2025年10月09日

新宿駅が近くて便利　

2025年09月28日

利便性がよくて、使いやすかったです

カップルで旅行 2025年08月12日

スタッフが全然ダメ

2024年12月07日

場所、立地が汚かったです。

家族旅行 2024年10月27日

とても良かった

2024年09月13日

外国人仕様、非常に良い！

ほぼ全て非常に良かったです。
価格が高すぎるのでもう少しは抑えていただきたい。髭剃りは紙質のもので環境に配慮してあるのは分かるが、大変使用しづらく、結果使わずに捨て、本末転倒となりました。

2024年02月15日

流石に5月オープンなので、綺麗でした。只、外国人さんがターゲットなのか、トイレに鍵がないのにびっくりした。

2023年09月10日

周辺が朝まで騒がしい。スタッフが不慣れでチェックインに時間がかかる。

カップルで旅行 2023年05月22日

バスタブは欲しい

グループ旅行 2023年05月20日

great

2026年01月21日

Excellent

2026年01月20日

Very friendly staff

家族旅行 2026年01月19日

Nice place for exploring Shinjuku

グループ旅行 2026年01月19日

Large room with a comfortable bed and great shower. Amazing view and really helpful staff.

カップルで旅行 2026年01月19日

Would recommend. We stayed here for the first 3 days of our family trip. Rooms were great and had lovely views over Tokyo. The cute pajamas they gave you were super comfy. Area was right in the thick of things.

Only negative, check-in was a bit messy(you use machines rather than working with humans which was a bit of a pain point and not the warmest greeting.) you sort of want a human touch after a 10 hour flight. However the staff was always eager to please.

家族旅行 2026年01月18日

It is the second time we stayed at this hotel! The staff is very friendly and helpful. The check in was smooth and the rooms were spotless as well. The laundry room was super popular though 😂 Anyway we highly recommend this hotel, convenient for everything.

2026年01月18日

Clean rooms. Very nice staff who are always able to help with whatever needs you may have. Fantastic view from the rooms

カップルで旅行 2026年01月17日

Clean

2026年01月16日

Design of the room maximised the room area. Amenities are decent, comfy bed. Hotel is in location where lots of food outlets are open 24 hours and the airport limousine bus is right downstairs.

家族旅行 2026年01月16日

Room was nicely appointed and we appreciated the anniversary cookies, card, and gifts! The staff was consistently friendly, helpful, and courteous!

カップルで旅行 2026年01月15日

Great location

子供連れの家族旅行 2026年01月15日

Everything was spotless and the staff was friendly attentive and very friendly. Would love to stay there again

カップルで旅行 2026年01月14日

Nice clean new rooms with stunning view over Tokio from comfy beds. Great location, everything in walkable distance within Shinjuku. Basic reception area and check-in experience. Nice staff!

2026年01月13日

Rooms very well equipped and clean. Nothing to fault, comfortable beds, bathrooms in great condition.

If i had to comment on one thing that would be having to use 2 lifts from ground floor to level 18 and then another to room floor.

No room service either or maybe we just couldn't find it.

2026年01月11日

The room was beautiful with floor to ceiling windows. The amenities in the room were outstanding. We ate breakfast twice at the restaurant. It was quite expensive but the taste and variety of food was great! I would stay again.

カップルで旅行 2026年01月08日

Great central location in sinjuku

2026年01月07日

The location was great with close proximity to shopping, dinning and a nearby train station that made it easy to navigate the city and sites. The views from the room were amazing and the staff was great. I would highly recommend this hotel!

家族旅行 2026年01月07日

Convenient

家族旅行 2026年01月06日

Stunning view, convenient location, kind staff.

2026年01月05日

객실, 서비스 좋음

2026年01月05日

The views from our rooms were really nice and the staff were really helpful.

家族旅行 2026年01月04日

Great location, awesome staff, wonderful views

家族旅行 2026年01月04日

Great location, fun area, lots of good places to eat nearby. Enjoyed the hotel view, cleanliness, and staff. Great stay.

家族旅行 2026年01月04日

Entire experience was amazing!

2026年01月02日

It smelled like fried food everywhere in this hotel, even our bedroom sheets, the elevator, everything! It was so strong that my clothes even got the smell on them. Not the best experience.

家族旅行 2026年01月02日

호텔 위치도 완벽하고, 신주쿠에서 야경을 높은 층에서 보기 힘든데 너무 완벽했습니다. 로비도 넓고 직원들도 다 친절했어요. 객실도 너무 깨끗했어요

2026年01月02日

Great views from hotel. Very nice and clean room. Very nice and helpful staff. Best hotel breakfast I’ve had.

カップルで旅行 2026年01月01日

Exceptional.

Just spent 3 nights at this lovely hotel. Had a bit of trouble trying to find it at first, as Google Maps (and local signs) directed you inside the rear of the building, which isn't related to the hotel at all. However, eventually worked it out after googling it some more.

Staff are so very friendly, helpful and attentive. I asked for a high floor in advance, and was granted it without trouble. I mentioned we were here for my partner's birthday, and they left lovely messages and biscuits in the room. A very nice touch.

Food [breakfast] is exceptional. So much on offer, and the very best quality too. Staff, again excellent.

The rooms, whilst small, are good for what you need. The only thing missing, was some space to store your clothes - and the sink in the room takes a bit of getting used to. However, plenty of nice soap, shampoo, shower gel etc - and every amenity you need is provided/available.

The view from 34th floor was exceptional, just stunning.

The Shinjuku train station (major station) is a 10 minute walk, so perfect to get anywhere at ease.

Highly recommend this hotel, and will now be planning to stay here again on my return leg back to Tokyo in a few weeks.

2025年12月31日

Police must crack down immediately on the Nigerian ‘touts’ in the vicinity of this hotel.

2025年12月30日

Beautiful, well-equipped room.

2025年12月30日

I've never stayed at this hotel before, but I'm glad I did! My room was comfortable and clean. I like how the TV allows you to see what the statuses are of the laundry/drying machines (and yes, this hotel does have them! Multiple, as a matter of fact!) And finally, the staff was very helpful. They spoke English, and on my trip, I requested that they book a taxi for me twice early in the mornings, which they did. Thank you so much! I definitely wouldn't mind coming back here in the future.

2025年12月28日

We stayed for 4 nights in this hotel. Staffs are very helpful and nice, they speak fluent English. Rooms are very clean with good size and excellent view. Will definitely stay here again.

2025年12月27日

Aria whom manages the breakfast buffet was amazing. Special thanks to him for making the stay great.

2025年12月26日

Very clean room, excellent breakfast (paid), quick attention by staff to any issue, good location. We'll equipped room with many amenities. Only complaint is the room didn't have any storage space. No drawers, closets or shelves. Just a steel rack to hang a few clothes. Living out of our suitcase for 4 nights was not comfortable or convenient. Bed was comfortable but pillows were not.

家族旅行 2025年12月25日

Great breakfast

2025年12月23日

Great location, amazing view from the 33rd floor, delicious buffet, courteous staff. Room was comfortable and clean.

家族旅行 2025年12月22日

Clean room, friendly staff and nice amenities

2025年12月22日

Clean room, friendly staff, nice view, good amenities, near to eating options.

家族旅行 2025年12月22日

Very new and clean!

2025年12月18日

Room was great, location was great, and service and staff were great! No complaints at all and would definitely stay here again!

カップルで旅行 2025年12月18日

Friendly staff, daily room cleaning. Restroom/bathroom area is divided from bedroom area with a curtain.

家族旅行 2025年12月18日

Room and view were incredible.

家族旅行 2025年12月17日

Property was fabulous, views from hotel spectacular, staff were very professional, knowledgeable and helpful. Room was excellent

カップルで旅行 2025年12月17日

Room condition is excellent; only the bed is bit too soft

2025年12月16日

Resorts very nice, few resteraunts around the area, the staff, especially bartender yasuke was awesome.

カップルで旅行 2025年12月14日

Fantastic location in Shinjuku - surrounded by restaurants, bars, close to the metro and a fantastic view from the room. It was very small but as expected for a Tokyo hotel room.

カップルで旅行 2025年12月14日

Clean room and good service

家族旅行 2025年12月13日

Stayed for a week, great customer service, even helped me get a shuttle back to the airport last minute. Very helpful despite ny basic Japanese. Rooms are spotless, suites have everything you need. Need anything? Just ask! Convenient and picturesque location. Always wanted to stay here, they proved why. Thanks to all the staff @ The Groove

2025年12月12日

The most incredible views of Tokyo right from your bedroom. Gorgeous, midcentury modern interior. Excellent location near Shinjuku Station but not in the heart of Shinjuku itself. Airport limo picks up right in front of the entrance if you need it.

2025年12月11日

Very nice room, lots of space and clean. Great amenities and perfect location!!

家族旅行 2025年12月11日

Comfortable bed and pillows with a nice view from my room which was on the 35th floor. Very clean and nicely decorated. Quite close to red light district but no need to walk thru it to reach the hotel. Good food selection nearby. Convenient

2025年12月10日

Vue splendide depuis la chambre (31eme etage, vue coté Shinjuku ouest), avec les grattes-ciel faisant face. La chambre offre un espace tout à fait convenable pour Tokyo. La douche est agréable et le design global est appréciable. Bonne literie. Enfin, le personnel est également très efficace et amical.
L’emplacement dans la Kabukicho Tower offre des options de restauration sur place.
Très léger hic sur le lobby qui pourrait etre repensé (l’accueil forme un ilot central qui tourne le dos aux clients entrants et sortants, et il y avait un peu de bazar dans ledit ilot).

A réserver sans hésiter

2025年12月09日

Staff were amazing

家族旅行 2025年12月06日

Parfait rien à dire

2025年12月05日

Clean rooms, nice staff, and beautiful views of Tokyo city from the floor to ceiling windows of the room.

2025年12月03日

Clean Room. Amazing amenities. Excellent Staff. Great Location.

家族旅行 2025年12月02日

Everything was to our liking.

2025年12月02日

The beds were great, also the views were very nice. The room size was good. Were able to fit two carry on bags and one cheked bag. They provide complimentary water which was nice. Lots of security and staff.

カップルで旅行 2025年12月01日

Great location
Minimal service (DIY)
Room is well arranged not large or small (in general larger than most tokyo hotel room)

2025年12月01日

Beautiful room, perfectly clean, and wonderful staff. I fell and was injured walking around Tokyo and the second I stepped back into the hotel, a staff member saw and jumped into action to help me clean and bandage my scrape. Would definitely stay here again!

カップルで旅行 2025年11月29日

Really nice modern room, friendly staff

カップルで旅行 2025年11月29日

The view! I'm originally from Shinjuku and wanted to see the city lights which I missed - that's exactly what this new hotel gave me. Also enjoyed the movie theater on the lower floors.

2025年11月29日

One of the tallest building and we have a beautiful view of the city.

カップルで旅行 2025年11月26日

樓下有機塲巴士往返羽田及成田機場，十分方便。員工熱心幫助，剛到酒店門口已有員工幫忙拿行李到大堂。房間空間足夠，視野廣闊。

2025年11月26日

Very good breakfast, good views of Tokyo from our small room on the 22nd floor.

2025年11月26日

Excellent location if you’re trying to be close to Shinjuku station and kabuchiko. Minimal street noise with the rooms starting above the 20th floor. Great spot to explore Shinjuku and extremely convenient location next to the train station the explore the rest of the city.

2025年11月23日

Hotel Groove is in the perfect location to explore the Shinjuku neighborhood and travel to other parts of Tokyo. Our room was super comfortable and housekeeping service was great. The bar and gelateria on the 17 floor was also excellent. Definitely recommend staying at Hotel Groove!

カップルで旅行 2025年11月22日

Wunderschönes Zimmer im japanischen Stil, mit tollem Panorama-Ausblick auf Tokyo, super sauber und das Personal zuvorkommend. Wir hatten zu dritt viel Platz und können es nur weiter empfehlen. Gute Lage im belebten Shinjuku mit vielen Shopping Möglichkeiten und Anbindung auf öffentliche Verkehrsmittel.

家族旅行 2025年11月22日

Yes

2025年11月20日

Delicious food, good location and staff service. In a neighborhood with lots of night activity which could be good or not depending on your preference. Top floors provide a good skyline view

グループ旅行 2025年11月20日

Staff were very helpful when we asked for luggage transfer. They helped us find a service even when theyre own service closed. They even walked our luggage there. Amazing service.

2025年11月19日

Wonderful stay, right in the middle of everything in Shinjuku. The staff was very friendly and accommodating, the breakfast buffet was delicious - highly recommend this hotel for the views, the vibes and hospitality.

2025年11月19日

Yes. Great room. Great location. Excellent Service

2025年11月17日

First let me say that the staff and customer service were EXCELKENT. And when I needed to arrange for my luggage to be transferred to my next hotel in Kyoto they handled that with ease and very professionally which gave me confidence that my luggage would indeed arrive as planned. And it did. The hotel accommodations were very nice . And its location relative to Shinjuku station was quite convenient. A 10 min walk at most.

However this hotel is a behemoth and I was told it has over 500 rooms. So if you are looking for a more intimate boutique hotel, this isn’t that.. The lobby is often overflowing with guests checking in so lots of suitcases and people. There is no place in the lobby to sit and gather casually as I am used to in the hotels I’ve stayed in. I believe there are meeting places for business people elsewhere but not in the lobby.

And be aware that if you stay here in the east side of shinjuku it is -well - scuzzy — and the streets are full of trash —and the streets are filled with tons of young people just hanging out. And it was loud and filled with neon lights It reminded me a lot of Hollywood blvd in California on steroids. But I NEVER EVER felt unsafe as a solo traveler .- it is simply not a pristine atmosphere as you might find in other areas of shinjuku. So that is my honest opinion . There isn’t anything the hotel needs to improve upon. The location in east shinjuku and size of the hotel is simply not my preference.

2025年11月16日

房間設計的顏色和材料很棒！

2025年11月15日

Very modern hotel. Room was quiet and well laid out. Toilet is in a separate room from the bathroom. Beds are very comfortable, there are blackout drapes so the room is dark in the morning.

カップルで旅行 2025年11月15日

Clean room, good service, great breakfast if you add it on (would recommend). The lobby is on the 18th floor so it's a bit irritating to have to use one elevator up and then a second to the room, but that's minor in the scope of things. would stay here again.

カップルで旅行 2025年11月15日

Very friendly and helpful staff. Hotel is at a great location to experience Tokyo

2025年11月14日

The laundry meets my need. The staff are friendly.

2025年11月13日

We booked the Japanese suite, WAY bigger than most Japan hotels rooms. It had 2 toilets and 2 showers. Ample floor space for luggage’s and additional shopping. The view was incredible to wake up and go to sleep to everyday. You are right in the bustle of shinjuku area, close to the station for easy transport around city. The hotel staff were amazing, the breakfast was great and overall I would absolutely stay here again

2025年11月13日

Everything was good. The room was very clean, amenities were available for you and the staff was awesome! Overall a good place to stay.

カップルで旅行 2025年11月13日

Good place to stay in a crazy neighbourhood.
Great staff and very helpful.
Did not have breakfast

家族旅行 2025年11月13日

.

家族旅行 2025年11月10日

The hotel was very clean, we felt very safe. Staff was very nice and always greeted us with a smile.

2025年11月08日

Got one of the executive, corner rooms. Veeery unfurnished in my opinion: no desk with chair for working, no pair of chairs with a small table to enjoy the views if you want to bring some food, awkward placement of toilet and shower...
Size and views were good, but I wouldn't recommend it for more than a couple of nights and definitely not if you're and "executive" (or if you intend to do anything else than sleeping in the room)

2025年11月07日

Wow!! Hotel Groove is hands down one of the best hotels i have ever stayed in! The room was huge compared to other japanese hotels i have stayed at! And the view from the 33rd floor of tokyo was amazing !!

The staff super friendly and actually got me checked in early which helped out alot!!

The room: I reserved a premier king room and it was worth it i highly recommend it! From walking 20-25 miles a night it was nice to come back to a extrea nice room.

Hotel groove is in thr Kabukicho tower! Which there are restaurants, arcade, bars all inside ! Which was nice because one day it rained for a little while so you have something to do!

The location: perfection right in the middle of shinjuku and all the crazy action! You are smack dab in the thick of the craziness thats is shinjuku and i was there on Halloween! The staff had candy when i would come and go taking pics all night which was awesome


I have stayed at alot of hotels in japan and this one is hands down my favorite! From now on this will be my hotel !

2025年11月06日

Amazing stay !!!

2025年11月06日