HOTEL GROOVE SHINJUKU、A PARKROYAL Hotel

Wonderful view and location.

2025年12月27日

東京を一望できる。食事は最高に美味しい😋。

家族旅行 2025年11月30日

good

2025年10月09日

新宿駅が近くて便利　

1人旅 2025年09月28日

利便性がよくて、使いやすかったです

カップルで旅行 2025年08月12日

スタッフが全然ダメ

2024年12月07日

場所、立地が汚かったです。

家族旅行 2024年10月27日

とても良かった

2024年09月13日

外国人仕様、非常に良い！

ほぼ全て非常に良かったです。
価格が高すぎるのでもう少しは抑えていただきたい。髭剃りは紙質のもので環境に配慮してあるのは分かるが、大変使用しづらく、結果使わずに捨て、本末転倒となりました。

2024年02月15日

流石に5月オープンなので、綺麗でした。只、外国人さんがターゲットなのか、トイレに鍵がないのにびっくりした。

2023年09月10日

Great location, quiet room, comfortable bed. Elevator speed was very good! Bar was lively. Concierge staff were excellent.

グループ旅行 2026年03月12日

.

カップルで旅行 2026年03月11日

Booked the Premier 2 twin beds. Room was reasonably spacious and the view was incredible! We had an issue with our safe and the staff promptly repaired it the next morning. They even provided a note that they had completed it when we came back from our room.

Beds were comfortable and they even have a speaker in the room. The vending machines, ice machine and laundry in one room on the 20th floor (can't remember the exact floor number). If your room does not have a microwave, the front desk can microwave it for you.

The starbucks is convenient on the ground level if you like that and the second floor has some food options. Overall it was a great room to return to after long days of walking. Plenty of food around the area too.

2026年03月10日

Good stay

グループ旅行 2026年03月08日

So convenient, fun, friendly and clean. Thank you Groove!

家族旅行 2026年03月08日

It was almost 100% westerner guests, which could be a positive or negative depending on your preferences. The hotel was clean and the staff very friendly and helpful, and some with fluent English. The breakfast was skippable and we did as there is a Starbucks downstairs.

It's right at the edge of all the seedy, glorious madness of Kabukicho and in fact is in the Kabukicho Tower, which has a decent beer garden on the third floor. The location was a plus for us but might be a negative for others. Although only a half block away from the craziness it felt quite safe and quiet.

カップルで旅行 2026年03月08日

Amazing location, close to everything in Shinjuku. Rooms are really nice and buffet breakfast was the best I’ve had ever

2026年03月08日

Great stay, amazing breakfast buffet, and perfect location. Very convenient and super clean and spacious room

2026年03月07日

The hotel is excellently located in Shinjuku. If you are new to Tokyo it is a good place to start and Shinjuku station gives easy access to the rest of the city.

The breakfast was very good and unique offering everything from French chocolate croissants to Japanese curry. Also comes with a main menu item that was very good.

More luxury than I at first thought and I found the room to be very comfortable. The height of the hotel also gives a fantastic view of Tokyo.

カップルで旅行 2026年03月04日

Tudo perfeito. Café delicioso! Quarto impecável! Cama boa!

カップルで旅行 2026年03月04日

A stylish hotel in the Shinjuku heart area provides kind services and clean rooms. The extra good service is there is Limousine bus to airport just in the first floor. So we do not need to carry luggages to bus station.

家族旅行 2026年03月03日

Great location! Great room with amazing views! We stayed in 4 different hotels this last trip to Japan and this one was by far our favorite. The check in lobby isn’t until the 18th floor! They have so many different things inside this hotel. An arcade, a Starbucks, multiple restaurants! Such a big win!

2026年03月01日

Great location, very close to the heart of Shinjuku. Room had a fantastic view and while some street noise (trains, music) filtered into the room, it wasn't enough to disturb our sleep. The staff were all very friendly, I hope to stay again soon!

カップルで旅行 2026年02月28日

The view from the hotel stood out! The rooms were very clean and comfortable. The staff and amenities were all very clean.

グループ旅行 2026年02月26日

Spotless room. Courteous staff.

カップルで旅行 2026年02月24日

It was a great place to stay all around.

2026年02月23日

Nice room with a great view!

2026年02月22日

직원들이 친철합니다

2026年02月22日

The staff is awesome, so very helpful with checking in and little things like getting a taxi for us and a bus to the airport. The room is nice and very clean, though a bit small. Had a beautiful view of Tokyo from our room on the 23rd floor. Breakfast was great! Overall a good place to stay.

2026年02月21日

Great location
Well designed room with thoughtfully spaced out areas
Clean room
Wonderful view

カップルで旅行 2026年02月21日

Great staff, very attentive. The hotel sits right in the middle of every adventure, foot steps away. Very lively atmosphere, the room view was amazing.

子供連れの家族旅行 2026年02月20日

All are OK

家族旅行 2026年02月20日

Shinjuku is lively and hotel groove sits right in the middle of it all. It’s right across the street from the seibu Shinjuku private line trains and a 10min walk to Shinjuku Station. Hotel was very modern, clean, and the city views from the room were breathtaking.

2026年02月19日

We loved the hotel. The room was great (large for Japan). Service was amazing. Friendly English speaking staff. Great views of the city. Fun robot deliveries.

2026年02月18日

Yes

2026年02月17日

員工非常親切，很有幫助。飯店風格很年輕時尚。

グループ旅行 2026年02月17日

Staff was very helpful. Room was great! Great hotel.

カップルで旅行 2026年02月16日

One of the best places you could ever stay.

2026年02月14日

The hotel’s location is very convenient. It’s close to shopping areas and also very near the train station. The hotel staff are very friendly. This is my second time staying at this hotel, and the next time I go to Tokyo, I think I will choose this hotel again.

家族旅行 2026年02月12日

Staff were lovely in this hotel, polite and provided useful information. Slight problem with condensation and puddles at the bottom of the window sills, this was dealt with efficiently by the staff.

カップルで旅行 2026年02月12日

Clean and amazing service from the staff!

2026年02月12日

Perfect location staff and amenities!!!

2026年02月12日

The rooms were spotless. The staff was amazing. The accommodations were great.

家族旅行 2026年02月11日

Wonderful!

家族旅行 2026年02月08日

Room was clean staff is . They anticipate every need.

2026年02月08日

Staff and service are the best. My daughter got sick and requested for a late check out with a reasonable price. Location is convenient with the direct bus to and from airport in front of the hotel

家族旅行 2026年02月07日

Atendimento excelente, muito limpo, ótimo café da manhã.

カップルで旅行 2026年02月05日

Well laid out room with excellent amenities. Great location, but also really nice being up on the higher floors away from the business. Will absolutely stay again at Hotel Groove.

グループ旅行 2026年02月03日

The overall stay went beyond my expectations. There is so much to do around the surrounding area, including inside the hotel. When returning to Tokyo, Hotel Groove Shinjuku will be our top choice.

カップルで旅行 2026年02月02日

very nice stay

家族旅行 2026年02月01日

Absolutely loved our three night stay in this hotel. Stayed with my family in a corner family room which had a King and two singles. The view from our room was amazing. We all simultaneously said “wow!” as we walked in. Shinjuku is a fun bustling area, with loads of places to eat and shop. The hotel breakfast was really nice, our one and only continental breakfast in our Japan stay. We would definitely stay here again next time we come to Tokyo.

家族旅行 2026年02月01日

Fine rom, god utsikt, god service

グループ旅行 2026年01月31日

都不錯！服務好！窗景美！房間乾淨

グループ旅行 2026年01月31日

Room is too small for its price. The mattress is too soft. Bed is more like double than a queen.

2026年01月31日

員工的英文都有一定程度，很熱心服務，提出的問題都可以被滿足。
房務人員就算我們說了不用打掃也會主動補充礦泉水給我。

家族旅行 2026年01月27日

Comfortable and clean rooms with lots of amenities. Very nice and helpful staff who are reliable. Great location as it’s in the middle of kabukicho and close to many train lines

カップルで旅行 2026年01月25日

Great room with a view

家族旅行 2026年01月25日

Amazing hotel in Shinjuku close to everything restaurants shops malls cinema etc …amazing staff and clean room … some rooms facing the Shunjuku station and it was noisy (if like to wake up late that’s impossible)
Rooms in high floors if you have phobia so this is not goog for you(Please be advised: The elevator is transparent, offering a full view of the outside. Guests with acrophobia may find it uncomfortable)

1人旅 2026年01月24日

Gute Lage und sauberes Zimmer!

カップルで旅行 2026年01月23日

great

家族旅行 2026年01月21日

Excellent

2026年01月20日

Very friendly staff

家族旅行 2026年01月19日

Nice place for exploring Shinjuku

グループ旅行 2026年01月19日

Large room with a comfortable bed and great shower. Amazing view and really helpful staff.

カップルで旅行 2026年01月19日

Would recommend. We stayed here for the first 3 days of our family trip. Rooms were great and had lovely views over Tokyo. The cute pajamas they gave you were super comfy. Area was right in the thick of things.

Only negative, check-in was a bit messy(you use machines rather than working with humans which was a bit of a pain point and not the warmest greeting.) you sort of want a human touch after a 10 hour flight. However the staff was always eager to please.

家族旅行 2026年01月18日

It is the second time we stayed at this hotel! The staff is very friendly and helpful. The check in was smooth and the rooms were spotless as well. The laundry room was super popular though 😂 Anyway we highly recommend this hotel, convenient for everything.

2026年01月18日

Clean rooms. Very nice staff who are always able to help with whatever needs you may have. Fantastic view from the rooms

カップルで旅行 2026年01月17日

Clean

1人旅 2026年01月16日

Design of the room maximised the room area. Amenities are decent, comfy bed. Hotel is in location where lots of food outlets are open 24 hours and the airport limousine bus is right downstairs.

家族旅行 2026年01月16日

Room was nicely appointed and we appreciated the anniversary cookies, card, and gifts! The staff was consistently friendly, helpful, and courteous!

カップルで旅行 2026年01月15日

Great location

子供連れの家族旅行 2026年01月15日

Everything was spotless and the staff was friendly attentive and very friendly. Would love to stay there again

カップルで旅行 2026年01月14日

Nice clean new rooms with stunning view over Tokio from comfy beds. Great location, everything in walkable distance within Shinjuku. Basic reception area and check-in experience. Nice staff!

カップルで旅行 2026年01月13日

Rooms very well equipped and clean. Nothing to fault, comfortable beds, bathrooms in great condition.

If i had to comment on one thing that would be having to use 2 lifts from ground floor to level 18 and then another to room floor.

No room service either or maybe we just couldn't find it.

2026年01月11日

The room was beautiful with floor to ceiling windows. The amenities in the room were outstanding. We ate breakfast twice at the restaurant. It was quite expensive but the taste and variety of food was great! I would stay again.

カップルで旅行 2026年01月08日

Great central location in sinjuku

2026年01月07日

The location was great with close proximity to shopping, dinning and a nearby train station that made it easy to navigate the city and sites. The views from the room were amazing and the staff was great. I would highly recommend this hotel!

家族旅行 2026年01月07日

Convenient

家族旅行 2026年01月06日

Stunning view, convenient location, kind staff.

2026年01月05日

객실, 서비스 좋음

家族旅行 2026年01月05日

The views from our rooms were really nice and the staff were really helpful.

家族旅行 2026年01月04日

Great location, awesome staff, wonderful views

家族旅行 2026年01月04日

Great location, fun area, lots of good places to eat nearby. Enjoyed the hotel view, cleanliness, and staff. Great stay.

家族旅行 2026年01月04日

Entire experience was amazing!

2026年01月02日

It smelled like fried food everywhere in this hotel, even our bedroom sheets, the elevator, everything! It was so strong that my clothes even got the smell on them. Not the best experience.

家族旅行 2026年01月02日

호텔 위치도 완벽하고, 신주쿠에서 야경을 높은 층에서 보기 힘든데 너무 완벽했습니다. 로비도 넓고 직원들도 다 친절했어요. 객실도 너무 깨끗했어요

カップルで旅行 2026年01月02日

Great views from hotel. Very nice and clean room. Very nice and helpful staff. Best hotel breakfast I’ve had.

カップルで旅行 2026年01月01日

Exceptional.

Just spent 3 nights at this lovely hotel. Had a bit of trouble trying to find it at first, as Google Maps (and local signs) directed you inside the rear of the building, which isn't related to the hotel at all. However, eventually worked it out after googling it some more.

Staff are so very friendly, helpful and attentive. I asked for a high floor in advance, and was granted it without trouble. I mentioned we were here for my partner's birthday, and they left lovely messages and biscuits in the room. A very nice touch.

Food [breakfast] is exceptional. So much on offer, and the very best quality too. Staff, again excellent.

The rooms, whilst small, are good for what you need. The only thing missing, was some space to store your clothes - and the sink in the room takes a bit of getting used to. However, plenty of nice soap, shampoo, shower gel etc - and every amenity you need is provided/available.

The view from 34th floor was exceptional, just stunning.

The Shinjuku train station (major station) is a 10 minute walk, so perfect to get anywhere at ease.

Highly recommend this hotel, and will now be planning to stay here again on my return leg back to Tokyo in a few weeks.

カップルで旅行 2025年12月31日

Police must crack down immediately on the Nigerian ‘touts’ in the vicinity of this hotel.

2025年12月30日

Beautiful, well-equipped room.

2025年12月30日

I've never stayed at this hotel before, but I'm glad I did! My room was comfortable and clean. I like how the TV allows you to see what the statuses are of the laundry/drying machines (and yes, this hotel does have them! Multiple, as a matter of fact!) And finally, the staff was very helpful. They spoke English, and on my trip, I requested that they book a taxi for me twice early in the mornings, which they did. Thank you so much! I definitely wouldn't mind coming back here in the future.

1人旅 2025年12月28日

We stayed for 4 nights in this hotel. Staffs are very helpful and nice, they speak fluent English. Rooms are very clean with good size and excellent view. Will definitely stay here again.

家族旅行 2025年12月27日

Aria whom manages the breakfast buffet was amazing. Special thanks to him for making the stay great.

カップルで旅行 2025年12月26日

Very clean room, excellent breakfast (paid), quick attention by staff to any issue, good location. We'll equipped room with many amenities. Only complaint is the room didn't have any storage space. No drawers, closets or shelves. Just a steel rack to hang a few clothes. Living out of our suitcase for 4 nights was not comfortable or convenient. Bed was comfortable but pillows were not.

家族旅行 2025年12月25日

Great breakfast

家族旅行 2025年12月23日

Great location, amazing view from the 33rd floor, delicious buffet, courteous staff. Room was comfortable and clean.

家族旅行 2025年12月22日

Clean room, friendly staff and nice amenities

2025年12月22日

Clean room, friendly staff, nice view, good amenities, near to eating options.

家族旅行 2025年12月22日

Very new and clean!

1人旅 2025年12月18日

Room was great, location was great, and service and staff were great! No complaints at all and would definitely stay here again!

カップルで旅行 2025年12月18日