東急ステイ メルキュール 大阪なんば

部屋の香りが良かった　
照明も良かった
リラックスできた

カップルで旅行 2026年02月08日

掃除を任せたが、完璧にできなかった

家族旅行 2025年10月12日

夜中のバイク音は気になりましたが、隣の音や廊下等はビックリするほど静かでした。

2025年09月23日

部屋の照明が暗く、脱衣所のないことが残念でした。部屋は広く清潔で洗濯機が備え付けられていることがとても良かったです。

グループ旅行 2025年09月07日

2日目水が無かったがスタッフの対応がすごく悪かった

グループ旅行 2023年04月14日

良かった点は施設が全体的に清潔感がありおしゃれという点です。あとベッドはかなり良かったです。厳しいことを言うとそこだけは良かったです。

逆に改善して欲しい点は、
フロントでの対応。他ホテルに比べるとスマートな対応ではないです。スタッフ間の連携も微妙。落ち着きがないです。宿泊客はまずホテルに到着してフロントに行き、そこで一息つくはずです。それなのにフロントの対応次第で、すでにホテルへの不信感が生まれてしまうと思います。女性の年配の方ですが日本語での会話は基本だと思うのでおもてなしという面からもしっかりとした日本語を話せるようにした方が良いです。

朝食メニューは見た目は良いですが内容は残念というか物足りなさを感じました。ごはんがあるのにお味噌汁がない。だけどコーンスープはある。きんぴらごぼうはなら他に何かなかったのかなと感じました。期待以下の以下でした。

立地は便利ですが、夜が特に賑やかなので家族連れには少し不安はあります。

家族旅行 2023年01月26日

Great location and nice hotel. But room is a bit dark and the fact that the wash basin is outside the toilet is a bit of a turn off.

カップルで旅行 2026年03月08日

Very good location and staff

カップルで旅行 2026年03月07日

The room is clean and has a really nice interior. Staffs’ are really professional. Air conditioning and the lights are perfect fine. The breakfast was fantastic. Also only a block away from the fanciest food/shop street in Osaka. There are so much convenient stores near by.

2026年03月07日

Excelente localização com ótimo custo-benefício. Recomendo!

カップルで旅行 2026年03月05日

The hotel was impeccable, good location and multiple entrances make it convenient

家族旅行 2026年03月03日

The buffet breakfast was really good, the amenities were ok. The staff was very helpful and it is incredibly close to the dotonbouri with a family mart 30 meters away. I also booked a room with a washer/dryer that worked really well and had the detergent available in-room. The only issue with the hotel, like others have said, is the dark "theme" on the paint and rooms which makes it difficult to see at times in the hallways.

2026年02月26日

Nice hotel

グループ旅行 2026年02月25日

Great location, and amazing hotel and staff. Felt luxury.

1人旅 2026年02月25日

Great location, staff, and breakfast!

家族旅行 2026年02月24日

A wonderful room with great amenities! The staff were all super friendly!

家族旅行 2026年02月23日

Clean room, cool vibes, and very convenient location

家族旅行 2026年02月21日

Great location, cool vibe, helpful staff. Perfect spot for an overnight in Osaka with the family, including two teen boys.

2026年02月21日

Not good at all

2026年02月20日

Amazing

2026年02月19日

Very nice hotel near the heart of osaka. Will definitely stay here again.

2026年02月17日

Good place bien situé les couloir son très sombre et la propreté de la chambre correct sans plus

2026年02月14日

GREATA LOCATION. I felt like we’re right in the heart of things, we can walk any direction and there’s something to do. Booked the king size bed room with washer and dryer, so nice to be able to wash our clothes in our room during down time. I would say our room was quite spacious compared to the other rooms we’ve stayed in during our trip to Japan. Would recommend. The only thing is that this hotel is extremely dark, it was really hard to get ready in the mornings. If my the rooms were a bit brighter, other than that it was a good stay

2026年02月13日

สะดวกทุกอย่างไม่ว่าจะการเดินทางห้องพักและสถานที่แนะนำสะดวกทุกอย่างไม่ว่าจะการเดินทางห้องพักและสถานที่แนะนำทุกคนเลยครับ

家族旅行 2026年02月11日

Very clean, nice staff, light switches were in weird places

2026年02月10日

Great room, good space and tidy. Extremely close to dontonburi

2026年02月08日

Nice hotel nearby shopping area.

1人旅 2026年02月04日

Staff were helpful, room was awesome… only wish could be on a higher floor

カップルで旅行 2026年02月01日

Too dark. I knew that it’s a hotel style. The room is big enough but the bathroom without any space to keep the clothing. It’s annoying.

グループ旅行 2026年01月28日

무엇보다 시설이 청결하고 위치 너무 좋고 조식 훌륭해요 각 방에 세탁기 있어서 더 좋았고요 추천합니다

家族旅行 2026年01月26日

location and cleanliness, but room is a bit dark. could use more light

家族旅行 2026年01月25日

Modern, clean,friendly staff, great location by two main train stations loved our time in this hotel

家族旅行 2026年01月24日

Facilidade de ter uma máquina nos quartos e amplitude dos mesmo. Fora isso café da manhã muito a desejar assim como o fato de não ter um bom restaurante para refeição qdo estamos viajando com crianças isso faz muita falta.

家族旅行 2026年01月18日

The room is clean, the toiletries are great, daily water bottle is great, great service both room and the front desk. Great location.

カップルで旅行 2026年01月18日

Excellent service

家族旅行 2026年01月15日

I am very satisfied with this hotel and it offered baby bed for my 6-month old baby, the room is clean and the location of hotel is close to the train stations, the taxi station and the tourist attractions with many restaurant nearby.

子供連れの家族旅行 2026年01月13日

Fantastic location and room

2026年01月13日

Enjoyed our stay here. Traveled with my son, and we enjoyed the twin bed room with laundry. Everything was clean and enjoyed the water/tea in the room. We had no complaints and the area was walkable to the main areas. Day tour was able to pick us up from the hotel easily.

2026年01月13日

Best Experienced! will book again

家族旅行 2026年01月11日

Clean room and helpful staff.
Some additional lighting would be great as it was a little bit dark in the room (that's my personal voew)

家族旅行 2026年01月04日

Quartos muito confortáveis, chuveiros ótimos e máquina de lavar dentro do quarto fez toda a diferença.

家族旅行 2026年01月03日

Courteous staff, room was a good size, washing machine in our room. Good size bathroom. Location was convenient, a very short walk from Dontonburi. Plenty of shopping and food options nearby.
Our only complaint was that the rooms were too dimly lit.

家族旅行 2026年01月03日

The convenience of having a washer/dryer in the room

家族旅行 2026年01月02日

Clean room. Large for Japan, with a washer winch comes in handy . Good breakfast fun decor , great location

カップルで旅行 2026年01月02日

Staff very helpful , the rooms are very dark need more lighting. Dry hard to see within the room.

カップルで旅行 2025年12月30日

Great location! Amazing breakfast! Love the washer/dryer in the room! It was a lifesaver with 2 kids under 6. Would highly recommend this place to other families!!!!

2025年12月28日

Great location, spacious room with washing machine in the room.

家族旅行 2025年12月27日

Breakfast was not free..Cost almost $18 US. There wasnt any western options or English style options to choose from. So we ate out everyday and skipped your restaurant for breakfasts. We would still stsy here again as everything else was amazing..

家族旅行 2025年12月27日

Rooms are small but clean.

家族旅行 2025年12月22日

I was completely surprised that this hotel was located in the most bustling area of ​​Osaka, within walking distance of everything, with extremely convenient transportation, and yet the hotel itself was so quiet. The room facilities were excellent.

2025年12月20日

kind and helpful staff and located in a good central part of osaka. a few complaints i would have are the pillows are not very comfortable and the lighting in the room and washroom and not suitable for doing make up as it is very dark and shadowy. other than that it was a good stay and it was nice to have a laundry machine

2025年12月17日

โรงแรมตกแต่งเป็นทันสมัย เลยดูมืดๆ ไปหน่อย สิ่งอำนวนความสะอวดดี ไดร์เปาผมดี อาหารเช้าน่าจะมีให้เลือกเยอะกว่านี้นิดนึง

グループ旅行 2025年12月15日

Great location! Clean, friendly staffs

カップルで旅行 2025年12月15日

Like

2025年12月11日

Great location

2025年12月09日

Large rooms for Japanese standards , with a lot of amenities , even washer/dryer if you want . Location is hard to beat and breakfast is super . Staff is nice and the decor is interesting

カップルで旅行 2025年12月08日

Beautiful hotel and rooms.

2025年12月07日

Property was nice , but for the size of the rooms and poor lighting I definitely do not feel like it was worth the price. What made up for it was the proximity to the downtown and shopping locations

カップルで旅行 2025年12月07日

Bra hotell, fina städade rum. Trevlig och hjälpsam personal överallt.

Lite sparsamt utrustat gym.

Riktigt dålig frukost.

グループ旅行 2025年12月03日

Everything was convenient, and the place was clean and welcoming.

2025年12月02日

Great location

家族旅行 2025年12月02日

Amazing location, amenities including laundry machine in the room, large room. Would 100% recommend to anyone visiting Shinsaibashi & Dotonbori!!

2025年11月30日

The room layout was a bit weird, not quirky but strange as we can’t open the amenities cabinet without moving the bed …

2025年11月28日

Overall property was ideal for families. Very close to eateries and shopping. The room was spacious and clean. The only thing is the lights are very dim and not a lot of table space.

子供連れの家族旅行 2025年11月28日

Room dirty - moved rooms - second still dirty

Extremely dark w no lighting in room

2025年11月27日

Stylish vibrant hotel, staff were amazing! Only feedback is the lighting in our bathroom was dim, made shaving a challenge.

2025年11月26日

Hotel was very accommodating and clean. Great location!

家族旅行 2025年11月26日

Overall great. Really nice location. Very helpful to have washing machine/dryer in the room. However the room had poor lighting (very dark even with all lights on), and only a small mirror above the sink (nothing that is bigger for getting ready).

1人旅 2025年11月23日

Great location, good size room

2025年11月22日

The room is nice and stylish. The beds are comfy. But the staff in general is not very talkative and not similing. The restaurant at night was very average, we had 2 of our meal 15 minutes after receiving the first 2. The hotel is cold in general and the bar at the entrance is always closed.

グループ旅行 2025年11月21日

O banheiro é muito mal projetado. Sair do chuveiro e dar direto no quarto é muito ruim

家族旅行 2025年11月16日

Staff was extremely friendly and helpful. Room and the hotel were both very clean and the location is fantastic for doing day trips out of.

カップルで旅行 2025年11月15日

The in-room washing machine was a real plus and made my stay much easier. However, the room was far too dimly lit. I know it’s probably part of the design theme, but it just wasn’t practical—I kept struggling to find my things. Sure, I could’ve opened the curtains for more light, but there was an office building right next to my room, so privacy became an issue. A bit more lighting would make a world of difference. Overall, a decent stay, but the ambience shouldn’t come at the expense of basic functionality.

2025年11月13日

This is not a bad hotel, close to everything and setting is good!!!

家族旅行 2025年11月13日

Kind and helpful staff and very clean rooms.

カップルで旅行 2025年11月12日

Great location and the room was clean.

2025年11月12日

Great location, nice and modern- fantastic breakfast. However, very dark rooms, the hotel needs to work on better lighting. Even with windows open, you can't see well in the room and in the hallways. There is also no bench or storage space or even towel racks in the room, so if you have 3 people in the room, it gets messy and crowded with no place to put your jackets, shopping, luggage and things. Besides that-- good value and modern place to stay in Dotonbori.

家族旅行 2025年11月12日

Great location near train station and in the Namba area. Hotel was reasonably clean, comfortable and modern. Staff where very helpful and welcoming. I would recommend staying here and return again.

1人旅 2025年11月09日

Staff was extremely helpful and kind.

家族旅行 2025年11月06日

Very stingy establishment.

2025年11月04日

Lovely hotel at a central location. It was only 5 mins to walk to shopping and food areas! Clean and cosy rooms. Only issue if any, is that the rooms are a little small. Overall, great vibes and an excellent choice for me and my family!

家族旅行 2025年11月02日

Room light not bright enough

カップルで旅行 2025年10月31日

pela terceira vez em Osaka/namba em hotéis diferentes este me surpreendeu
Hotel em otimo estado de conservação, quartos com ótima decoração, novos e otimo aspecto (pouca coisa acima padrão japonês de quarto pequeno)
Otimo chuveiro
Escolher um quarto com maquina de lavar foi algo excelente, pois levamos poucas roupas já com esta possibilidade do hotel. Maquina facil de usar e lavamos todas as roupas. Essa melhor dica!
Bem perto de tudo ! O bairro americano (do lado oposto a area do Glico vale o passeio
Dá para ir a pé das duas estações de trem com malas facil
Esse hotel valeu a pena

カップルで旅行 2025年10月31日

Overall, a fantastic location and hotel

2025年10月29日

The staff was welcoming and attentive. Our room was spacious and beautiful

2025年10月28日

This hotel don't have enough seat for their guests at Breakfast therefore you will line up for a good 30 - 45 mins for your breakfast.

2025年10月28日

Rooms are clean but even with all lights on and blinds open it’s very dark. Staff are a bit hit and miss with politeness. Central location, walking distance to most things including trains

カップルで旅行 2025年10月26日

Location is amazing, everything was so clean and hotel had a great vibe. Yes, the rooms are dark but it gave us a sense of cozy.

カップルで旅行 2025年10月24日

Best stay of our Japan trip. Loved location and the places around in proximity of hotel.
Room was so spacious. Staff were so friendly. Will definitely be returning.

家族旅行 2025年10月23日

Convenient n accessible

カップルで旅行 2025年10月23日

The hotel is perfect for Halloween. The hotel is dark and poorly lit. I think the motif of the Hotel is The color black. For one week I could not possibly see my real skin complexion of my face. The kitchen/toilet sink has a mirror that has two tiny useless lights. The staff some were friendly and helpful. Cleanliness is a 5 star, accessibility is very good, food is average. Location is spot on for non stop shopping, bar and restaurant crawl.

カップルで旅行 2025年10月22日

Esta propiedad es super moderna y limpia. Esta ubicada en Namba a solo 8 minutos caminando de la estacion del metro. Las habitaciones son grandes, comodas y super modernas. El baño nos encanto. Lo unico que no nos gusto es que el lavamanos esta en la habitacion y no en el baño. El area del lounge esta super nice. El hotel esta a minutos caminando de Dotonborio y las centenares de tiendas y restaurantes. Tiene un restaurante un Family Mart alfrente. Hay seguridad frente al hotel. Me volveria a quedar en este hotel.

グループ旅行 2025年10月22日

Everything was great. Cool looking hotel

2025年10月22日

Rigtig godt hotel

カップルで旅行 2025年10月21日

Hotel was located in an extremely convenient spot, in the heart of Osaka’s hustle and bustle, close to public transport and all the shops ! Downfall is that the rooms were very very very dark and not cleaned to a very high standard. The in room washing machine was the biggest win out of the whole room.

子供連れの家族旅行 2025年10月19日

Lovely, walkable area. Used the in-room laundry with ease snd convenience. Very cool hotel!

家族旅行 2025年10月18日

This property is beautiful. We rented a triple bed room with in room washer. There was ample space, especially compared to the other hotels we stayed in. Location was so close to both dontonburi and shinsekai. Trasnportation was easy, staff was great and the hotel was beautiful. I loved this hotel and would absolutely stay again.

子供連れの家族旅行 2025年10月18日

Good location. Staff was great and very friendly and helpful

家族旅行 2025年10月16日

Great stay, thank you!

グループ旅行 2025年10月15日

Wonderful location makes this hotel a great option. The room size is very good for a Japanese hotel. Only negative the lighting was poor especially over basin trying to shave for a male or apply makeup for my wife was very difficult.

家族旅行 2025年10月12日