Bright Hotel Kiyomizu

• T

  Toshie

  カップルで旅行 · 2022年11月23日

  
  3普通

  キッチンがあるのにテーブルが狭い(テレビがのっているので使えない)椅子が1脚のみ、食べる場所がない。タオル等のかかる場所がない。

  Bright Hotel Kiyomizuからの返信（2022-12-08T14:45:01Z）

  ブライトホテル清水 のカスタマーサポートのTrixと申します。今回は素晴らしい評価をいただきありがとうございます。お客様の快適な滞在のために最高の設備・サービスを心がけております。この滞在中、ご不便をおかけしてしまい申し訳ございませんでした。こちらはすぐに対応し、再発防止に努めてまいります。また次回のお越しを心よりお待ちしております。

• r

  rika

  カップルで旅行 · 2022年11月13日

  
  4良い

  ちょうどいい位置にあり、どこに行くにも動きやすかったです。ぜひまた利用したいです。

• S

  Stephanie

  カップルで旅行 · 2025年11月12日

  
  1非常に悪い

  I booked this hotel some months ago and I started reading reviews prior to check in. I'll admit I got a bit nervous. That being said we decided to stay the night and try it out. First impressions were that there was more space than many rooms we've stayed in while in Japan. Many features look newish and it has a full kitchen. Then things get weird. The wall paper is peeling off. There's a persistent bad smell. There's roach traps everywhere. I tried to shower and the shower nozzle fell off. My husband tried to leave to do a Lawson run and the latch on the lock fell off. The beds were surprisingly comfortable but it's also loud in the morning with people talking in the alleyway. It was fine for the night but I wouldn't stay here again.

  Bright Hotel Kiyomizuからの返信（2025-11-14T05:21:31Z）

  Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay at our Bright Hotel Kiyomizu. We take all guest concerns seriously and are genuinely sorry that we did not meet your expectations.Please know that we are investigating the matter regarding your comments to ensure it is addressed appropriately. Our goal is always to provide a comfortable and enjoyable experience for our guests, and your comments will help us improve.We truly value your input and would love the opportunity to welcome you back in the future, ensuring a much better stay. If you have any further concerns or suggestions, please feel free to reach out directly.Thank you for giving us the opportunity to improve.

• F

  Finley

  家族旅行 · 2025年10月09日

  
  4良い

  Clean, cosy room. Great amenities. Quite non-descript building but I slept like a baby so got to rate it highly!

  Bright Hotel Kiyomizuからの返信（2025-10-17T04:22:41Z）

  Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our Bright Hotel Kiyomizu, and we truly appreciate your positive feedback.It's wonderful to know that our service met your expectations. We always strive to provide our guests with a comfortable and memorable stay, and your review reassures us that we are on the right track.We would love to welcome you back in the future and look forward to providing you with another exceptional experience.

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