MIMARU東京 新宿WEST

良かった

2024年09月16日

家族4人で一緒の部屋に泊まれて冷蔵庫やレンジやキッチンがあり良かったです

2024年04月29日

館内も清潔で対応も素晴らしかったです。

2024年04月14日

部屋が広い

家族旅行 2024年03月31日

14階のデラックスファミリーアパートメントに2泊しました。お部屋の間取りが良く、4ベッドの寝室部分は引き戸で閉めることができ、2ベッド部分は半分オープンな壁で隠され、ダイニング部分と分けられ、快適な滞在でした。新宿駅から徒歩15分ほどかかります。

家族旅行 2022年11月14日

とても満足です

とても綺麗で過ごしやすかったです。
食器なども完備されていてとても助かりました。
また伺わせて頂きます！

2022年01月04日

ダイニングとキッチンのあるホテル

キッチンのあるホテルを探していて、こちらのファミリータイプのお部屋にしました。
フロントのスタッフの方はふたりとも素敵な笑顔で気持ちよく迎えられました。
キッチンはそこそこ広く食器や調理器具も充実していて、部屋に常備していない笊やオーブントースターも聞いたら借りられました。バルミューダのトースターでした。テーブルが広くお皿を並べても余裕がありました。
造りがしっかりしているのか廊下や他の部屋の音も聞こえませんでした。
まだ新しく寝具や水回りも清掃が行き届いていて清潔感があり、気持ちよく過ごせました。
唯一バスタオルの感触と匂いだけがあまり好みではなかったです。
でも総じて良いホテルだと思いました。また宿泊したいです。

2021年11月23日

綺麗で過ごしやすかったです。

グループ旅行 2021年09月21日

Large room, clear and sufficient appliances in the room. We have been comfortable when we were staying.

子供連れの家族旅行 2021年05月24日

快適

とても綺麗なホテル。快適でした

2021年03月28日

レンジや冷蔵庫、キッチン全て揃っていました。部屋も清潔で広くて快適でした。ファミリーだけでなく学生の旅行にもおすすめです。

グループ旅行 2021年02月14日

子供の大学受験のための滞在先として利用させて頂きました。
出来るだけ環境を変えたくなかったので家に近いアパートメントホテルを選びましたが、とてもリラックスできました。
連泊するにはとても良いと思います。

子供連れの家族旅行 2021年02月03日

綺麗で広いアパートテル

綺麗で清潔感のある広い部屋でした。
テーブルが大きいため、広々と食事をすることができました。
緊急事態宣言下で、のんびり食事ができたのは良かったです。
改善箇所としては
ビールグラスがあると良かったです。

2021年01月17日

優しさ最高のホテルでした💞

清潔、親切、快適なホテルでした。

海外から、この時期に
滞在することになった私たちに、
ホテルの方々、皆さんが
とても優しくて。。

感謝しています。

今度は、旅行で^_^
また、利用したいと思います。

2020年12月28日

オープンして間もないこともあり大変キレイでした。また利用したいと思います。

2020年12月26日

とても良かったです！

グループ旅行 2020年10月16日

二度目

今回二度目の利用となります。
前回と同様快適に過ごせました。

次回の利用の際もよろしくお願いいたします。

2020年07月12日

室内の備品も充実して揃っていて、和室、洋室のバランスも最高でした。自分も彼女も大満足です！
数少ないアパートメントホテルで⭐️⭐️⭐️だと思います。

カップルで旅行 2020年06月27日

Wonderful hotel! Great for a family!! We had the best time!

子供連れの家族旅行 2025年08月31日

We spent 6 days at this hotel and had a great experience. Everything about this hotel is near perfect. I highly recommend it.

家族旅行 2025年08月26日

Can’t wait to come back!

家族旅行 2025年08月20日

Impeccable - large rooms

家族旅行 2025年08月19日

We loved the apartment style rooms, great for travelling with a family.
Nice and close to the government building and walkable to the subway system.
Staff were lovely, friendly and helpful.
We greatly enjoyed our stay

2025年08月18日

Very good location and hotel for family

2025年08月17日

Staff was very helpful. Rooms were clean.

家族旅行 2025年08月17日

Nice convent. Friendly staff. Super clean. Sound proof almost!

家族旅行 2025年08月16日

The multi-lingual staff were amazingly friendly and easy to deal with. The room was large, clean, and comfortable. The futon mattresses on the tatami mat were more comfortable than expected. Overall great experience.

家族旅行 2025年08月15日

Love the Mimaru brand. Front Desk proficient in English and other languages.

2025年08月13日

Very comfortable beds, clean space and overall area/property. Helpful reception and luggage delivery service is awesome. Concenient location and service. Great rooms and views as long as you request it! It was a pleasant stay.

家族旅行 2025年08月13日

A bit of a walk from train station, but can be walked all underground (to stay out of summer heat) once you figure out the route. Lots of restaurants within walking distance. Staff speaks English well, which helps if your an English speaker. A good experience overall.

家族旅行 2025年08月12日

Staff were friendly and helpful.
Will highly recommend.

家族旅行 2025年08月11日

Excellent hotel

家族旅行 2025年08月10日

Excellent Hotel

家族旅行 2025年08月10日

Convenience position in the city, but horrible in communication, staff can only communicate with very limited English.
The most intolerable thing was that they did collect rubbish once per 2 days and never tidy your room, nor your linen and bed. A bit dusty and use the air puifier would be better.
okay for young adult and really not recommend for family with little kids.

家族旅行 2025年08月09日

Great property for families. Staff was very helpful. Convenient laundry was onsite. Luggage delivery service also handy for guest. Would definitely stay here again.

2025年08月08日

Great hotel. Everything was very clean. Super close to convenience stores and subway stations.

家族旅行 2025年08月07日

This is such a wonderful place to stay- kind staff, very accommodating, clean. Great ryokan experience!

家族旅行 2025年07月31日

absolutely loved staying at MIMARU Tokyo Shinjuku! The rooms were super clean, spacious, and incredibly comfortable. It’s a fantastic choice for families—lots of room to relax after a busy day exploring the city. The location was convenient, and the staff were so friendly and helpful. Would definitely stay here again!

家族旅行 2025年07月29日

Loved staying at Mimaru Shinjuku West. It was far away from the noise and hustle and bustle of shinjuku but close enough to go there whenever we wanted. Rooms were stocked with everything we needed from a refrigerator, microwave, sink, plates, etc. Staff was excellent in helping with any questions we had. I would definitely stay here again!

家族旅行 2025年07月27日

We had to switch our flights and we booked an extra day. I tried to get the refund for the night we didn’t stay before getting there more than 24 hours. Expedia said oh we can’t do anything and the Hotel was NOT HELPFUL AT ALL. Us being first time in Japan. They could have been a Little kind or as one time courtesy. But NO! Never WILL STAY OR RECOMMEND THIS PLACE. This is not even a proper hotel it’s like apartment like with NO Ac in the hallway. Specially when you are there in summers. Super inconvenient, also there was human Hairs when I turned the comforter open to lay down and I had to ask for a flat sheet. .

子供連れの家族旅行 2025年07月23日

Convenient to train station. They change sheet every other day

子供連れの家族旅行 2025年07月19日

Centrally located, great beds, good amount of space, hospitable staff

家族旅行 2025年07月18日

Great location.

家族旅行 2025年07月17日

We had booked a family room and it was spacious compared to other accommodations we had stayed in. The room was clean but the bathroom lacks a bit of amenities.

The hotel is an about 15 minutes walk from JR station but we didn’t mind.

家族旅行 2025年07月14日

Great family room, excellent amount of space. Walking distance to Shinjuku stn.

家族旅行 2025年07月13日

Good for families or larger groups. The staff seemed annoyed when we were trying to gather our bags in the lobby area to load them into our taxi. It took a couple of extra minutes with all our luggage. We checked out and they looked at us with frustration until we finally left. There was nobody else there, we were being quiet, and even our kids were waiting patiently. I don't know what their problem was.
Additionally, they had a bingo game for kids (Mark X if you eat sushi, or speak Japanese, or visit this shrine, etc). Both my little girls proudly completed it and handed it in thinking they would get a prize. The woman at the front desk inspected their sheets and asked for proof of each of them. I'm not one to take videos and pictures of every little thing so I showed her what I had... She got very technical and denied the kids. It was made for kids and they were being stingy. We found it to be over the top and absolutely ridiculous.

家族旅行 2025年07月11日

Love it!! Clean, great people..walking distance to Shibuya attractions.

家族旅行 2025年07月09日

Stay here if you are going to Tokyo

The staff very helpful, great location walking distance Shinjuku station, tons of place nearby room nice clean and confortable, and property had laundry which was a must for me because i like to travel with 1 small suit case.

2025年07月03日

Nice location, near good restaurants. Like the room space for our family.

2025年07月03日

Perfect for a large party and close to the shopping area and subway station.

家族旅行 2025年07月01日

Great location and spacious for families.

家族旅行 2025年06月30日

Excellent!

Excellent hotel especially for families. Very practical features, including room layout, plugs/outlets, bunk beds, dining table and other amenities. Highly recommend!

2025年06月30日

Family time in Shinjuku

Great hotel for families in Shinjuku near the train, convenient stores, train stations and shopping.

2025年06月28日

Liked the convenience

家族旅行 2025年06月26日

Convenient, clean, and safe

家族旅行 2025年06月22日

The room was very clean and decently spacious. However, I wished they were more flexible with check in and check out. We had to pay a 5000 yen surcharge to check in early even though the room was available. Additionally, although we stayed seven days, we were still not allowed a late check out without paying. Despite this, we had an overall good experience. It was very quiet and the bathroom was very nice with a full bidet. The staff were polite and respectful and helped us navigate the subway. The location of the hotel was also very central and a ten minute walk from central Shinjuku and Shinjuku Station.

2025年06月21日

Great locations with wonderful staff. Short Walking distance to Shinjuku Station and many other shoppings. Highly recommend this place.

家族旅行 2025年06月18日

Friendly front desk. Room was clean and just as expected from pictures. Easy to walk to great food and convenience stores. Would definitely stay here again!

2025年06月15日

The property was nice and located close to the Shinjuku metro station. The front desk staff were very friendly. We enjoyed our stay.

家族旅行 2025年06月06日

가족여행으로 최고입니다!!!

가족여행으로 최고입니다!!!

2025年06月06日

Walkable to basic necessities.

家族旅行 2025年06月05日

Cool spot close to Shnjuku station- plenty of room for the family + kitchenette.

2025年05月26日

No front desk but staff responds to questions quickly prior to arrival.

2025年05月23日

Great staff. Good location. Good size clean rooms

2025年05月19日

Everyone there was so friendly

家族旅行 2025年05月17日

Great place. Staff was amazing place was clean and room were fantasic such a great area too

家族旅行 2025年05月16日

Top Unterkunft für Familie mit Kindern

家族旅行 2025年05月14日

Simple with basic necessities

2025年04月27日

Pricey for what it is

The hotel was too a far of a walk to train station and main area of shops and restaurants.
My bed was sunken in the middle - not comfortable- they need to change their mattresses

2025年04月26日

Very nice experience

Worked really well for our family of four (incl. two kids aged 10). Rooms were nice and practical, very friendly service.

2025年04月21日

Great location for exploring Tokyo but still quiet!

家族旅行 2025年04月20日

The staff was very helpful and always greeted us with a smile!

家族旅行 2025年04月14日

A really great family hotel near subway and just 2 blocks away from the popular Shinsaibashisuji Kita Shopping Arcade, a grand shopping street which stretches across a full 15 blocks from Chuo-Odori to Sennichimae-Dori where right at the end of this shopping street is the renowned Glico man in Dotonburi. Therefore, you simply do all your shopping here without having to carry bags full of stuff on a train.

Staff here can speak English very well and very helpful with everything you ever needed their assistance during your stay. The hotel has everything you needed, however, I found some minor in-room equipments that should be mandatory instead of renting them from the staff even though they are all free of charge. For instance, the bath stool and a vacuum cleaner, both should be equipped in the room. For the room itself, pretty spacious with great layout. I love the sliding door that separates bedroom from other areas of the room when closed. But the door is not sound proof nor walls, floor, and the ceiling so you can hear every foot steps from the upper room and since this is a family hotel so a lot of running noises from the upper floor every late night and early morning.

Your room is cleaned, minor, everyday with big cleaning every 3rd day of your stay which is good. The garbage is much less confusing than other family hotels I've stayed, only Can-Glass-Plastic bottles and other trashes. Laundry service is at 1ft floor even a smoking room is available.

家族旅行 2025年04月13日

Good hotel - quiet part of Shinjuku
But still close enough to walk places
Plenty of convenience stores nearby and also a great park for kids
Hotel has a laundry which is great

2025年04月07日

We loved our stay at Mim

2025年04月03日

舒適酒店

這是隔了一天入住的，酒店房型是另一種，也相當寬敞，清潔衛生，不錯！
我們早了到酒店，房間準備好了也很快給我們入住，不用等到15:00才能入住
機場巴士站就在酒店後不遠處，走3分鐘便到了，離開日本時又多行李，這是非常方便輕鬆，不用拉著行李又上又落走到新宿站去機場

2025年03月31日

舒適酒店

酒店雖距新宿車站有點距離，走10分鐘左右，但它卻住得挺舒服，地點不吵，挺安靜的。房間空間寬敞，小小廚房什麼也有，從未見過衣櫥內那麼多衣架！衛生間與淋浴間分離的，淋浴間也挺大，外國人進去也很輕鬆。酒店職員很棒，詳細解釋入住情況，由於房內沒有拖鞋、洗刷用品，職員詢問如有需要會提供。
唯一奇怪是寄放行李過夜的（但明日也是入住此酒店）要收取¥500/件的費用，這就有點不親切了

2025年03月31日

Fantastic stay in Shinjuku.

We used this hotel has our home base for our two week trip to Tokyo. It was comfortable for my family of 4 with two twin beds and a bunk bed. We had a little table and small kitchen. It’s a small space but allowed us to relax at night and cook breakfast in the morning. My kids are 10 and 7. That might be the upper limit for the family room. It would have been too small if they were much older. I know the hotel was full and located in busy Shinjuku but we could hardly hear a sound from outside! The staff were so friendly. They even helped us make adorable Sakura keychains! The hotel is close to Shinjuku station, several restaurants and markets. We really loved our stay.

2025年03月30日

Great location, great space for family. It's not as fancy as a high end hotel but very clean and excellent customer service.

家族旅行 2025年03月30日

Good value, we liked this quieter side of Shinjuku but the bathroom has an awful sewer smell all the time. If the bathroom door is closed it’s fine.
Overall, for the price we loved the space was we had 4 large suitcases, 1 carry on and 4 large back packs. We are a family of 4 travelling, so space was important for us.

家族旅行 2025年03月22日

Excellent family accommodation with easy access to a central train station. Quiet location with very helpful staff.

家族旅行 2025年03月18日

Nice Stay overall; staff are friendly, easy to communicate; more a self-serve place for family to stay. enough space for family of 4 with young kids. Location walkable to subway stations.

子供連れの家族旅行 2025年03月17日

We really enjoyed our stay here! The story is close and so is 7-11 and the Shimoto building. Overall a great time at this property super nice staff

2025年03月15日

The property was close to everything we wanted, was clean, well appointed and fit our family. It was a great location as we were minutes from all of the action without any of the noise.

家族旅行 2025年03月10日

Staff was excellent. Rooms were big and clean. Mattresses getting old. Would stay again.

2025年03月09日

A+++

very pleasant. staff was really courteous and helpful. would have been much better if they have shuttle services or serve breakfast.

2025年03月04日

Rooms were spacious. Bathrooms also spacious. We were comfortable and had a good time. Communication was not a problem. They were also very responsive even prior to our stay. Would stay there again.

子供連れの家族旅行 2025年02月28日

I loved staying here. I appreciate the spaciousness of the room and for having a washing machine in the facility.

家族旅行 2025年02月12日

Great option for families

子供連れの家族旅行 2025年01月29日

Mimary Tokyo Shinjuku West was a great place to stay. Four adults were comfortable in the space. The small kitchen was wonderful for breakfast before we got busy sightseeing for the day. The location was great. We would highly recommend staying here

2025年01月07日

Top apartment, closer to station and restaurants

家族旅行 2025年01月04日

Good location, great staff. Rooms could be cleaner.

家族旅行 2024年12月18日

Spacious and quiet

家族旅行 2024年12月13日

Great apartment style family guest room! The staff were so welcoming and helpful!! They had nice amenities in room.

家族旅行 2024年12月08日

Very comfortable

2024年12月05日

I like that I can walk to Shinjuku station. Quite a good10-15 mins walk. And all the main connections and attractions are at Shinjuku station.

子供連れの家族旅行 2024年12月01日

The staff was very friendly and helpful. They helped carry my sleeping daughter in her stroller down a flight of stairs. They also carried our luggage down to the lobby and helped us with luggage transfer to our next destination. The staff made our stay very enjoyable.

家族旅行 2024年12月01日

Mimaru Shinjuku is a solid property especially for families visiting Tokyo. It is only a 10-15 walk away from Shinjuku station. The beds are large and the rooms spacious enough for our family of 4. Plenty of places to plug in devices and AC/heater was simple to use. The front desk staff is only there from about 7am to 10pm so bear that in mind if your travel is outside of these times and you need help from them outside of those times. Laundry room gets busy at night but during the day, it's empty (only 5 washer/dryers each and they're small compared to North American standards). Room was quiet despite being next to elevator.

家族旅行 2024年11月30日

Rooms are very small and they don’t clean everyday but the price is great!

子供連れの家族旅行 2024年11月30日

Greta hotel in perfect location near everything. Very comfortable.

2024年11月29日