クロスホテル大阪

道頓堀から徒歩圏内で地下鉄も近くとてもいい立地でした。ホテルもとても綺麗で過ごしやすかったです。

グループ旅行 2025年07月02日

大阪観光するには良い場所にあります。ホテルはリノベーションされていますが所々古さを感じます。スタッフはとても親切で丁寧に対応してくれます。撮影スポットのグリコサインまで徒歩1分、アメ村まで徒歩4分と賑やかなエリアです。アイロンは部屋には無いですがフロントに言えば持ってきてくれます。クローゼットが小さいので衣装が多い方は工夫が必要です。枕は小さいと感じました。１階にあるカフェのパンケーキは美味しいのでオススメです。コンビニまで徒歩1分で便利でしたのでまた利用させていただきます。

カップルで旅行 2025年06月09日

便利で快適

立地が抜群に良く、便利で快適に過ごせました。

2025年02月06日

立派が最高。

家族旅行 2025年01月24日

スタッフの対応、言葉遣いは良かった
朝食も種類も豊富でよかった

家族旅行 2024年06月14日

良かった

カップルで旅行 2024年05月04日

シャンプーとかがお気に入りですいい匂いでした。
朝食もおいしかったです。

カップルで旅行 2024年03月25日

トイレの床に、前の利用者が残したものと思われる「しみ」があった。

気持ち悪かった。

それと、場所柄仕方ないのであるが、街を歩く人たちのガラが悪い。

2024年02月17日

朝食バイキングは種類が豊富で美味しかったです。御堂筋沿いのため、夜は車道からの音で何回か目が覚めました。

2023年12月19日

アクセスが良いが、御堂筋に面しているためか、夜中、外の騒音が大きく感じた。洗い場とバスタブのあるお風呂付の部屋がとても良く、朝食も充実していた。

グループ旅行 2023年11月25日

次回も是非
こちらのホテルで考えております

2023年07月05日

素敵なホテルでした。また利用したいと思います。

カップルで旅行 2023年06月25日

忘れ物をしてしまったのですが、対応が素晴らしかったです。すぐ必要なものだったので助かりました。

グループ旅行 2023年06月09日

外観やホテルの共通部はとても綺麗でしたが、部屋の中は普通てした。タイプによるとは思いますか。

カップルで旅行 2023年06月05日

快適！

お部屋をアップグレードしていただき、快適に過ごすことができました。朝食も美味しく、難波をベースにするにはとても便利なホテルだと思います。

2023年03月14日

綺麗で立地も良くて最高でした！

カップルで旅行 2022年10月30日

とてもよかったです。
お風呂もきれいでした。
ドリップコーヒーもついてました！
スタッフ方も大変丁寧に説明会対応してくださいましたー

家族旅行 2022年10月16日

とても綺麗で立地も最高です。また行きます

グループ旅行 2022年10月10日

上の階からの足音？がうるさくて眠れなかったです。

カップルで旅行 2022年10月10日

お客さんが増えましたが、スタッフの質は維持されていて快適でした。ただ、朝食では席の配置からオッサン(私)が若い女性の横からの姿を眺めながらの食事となって少々申し訳なくきまり悪く思いました。

2022年10月03日

Amazing hotel in Osaka, perfect location

カップルで旅行 2025年07月12日

Great location for shopping and dining.

家族旅行 2025年07月11日

Great hotel and would definitely stay here again!

家族旅行 2025年07月09日

No other hotel is better than this one

The location is superb. A giant flying cockroach was found in the room during the third day of our stay. The staff instantly changed another room for us. And kept saying that they are sorry about my encounter. Will pick this hotel next time.

2025年07月06日

worse experience, expedia sells cheap rooms with high price

家族旅行 2025年07月05日

Great Service!

家族旅行 2025年07月04日

Running Man and a Great Breakfast

Great location in Dotonburi. Close to Running Man and Don Quijote. Rooms were clean and beds comfortable, The breakfast buffet was excellent. Would stay again.

2025年07月02日

Great!

2025年06月30日

It’s located perfectly in the Dotonbori area, plenty of shopping and dining.
Staff was very friendly and helpful.

家族旅行 2025年06月30日

Great location and very nice room. Would definitely stay here again!

子供連れの家族旅行 2025年06月29日

An amazing hotel with modern clean and comfortable rooms in a super convenient location.

グループ旅行 2025年06月29日

Location. Location. Location.
Great place to be, right in the center of shopping, dining, nightlife. Easy access to metro stations. Spacious, clean rooms. Efficient staff. Easy to recommend.

家族旅行 2025年06月28日

Great location and excelente service.

カップルで旅行 2025年06月27日

Great hotel in a convenient location with excellent staff

家族旅行 2025年06月26日

Perfect. The best location and the amenities were first class. I would love to come back again!!

グループ旅行 2025年06月23日

Wonderful stay great breakfasts great service close to everything my Outstanding

家族旅行 2025年06月22日

Very helpful staff. Love beautiful building and decor

2025年06月21日

Perfect location and friendly staff. Highly recommended!

家族旅行 2025年06月21日

酒店地點方便，房間整潔，早餐好食

2025年06月20日

Good place to stay.
Love the free coffee at the lobby.
Helpful and nice staff.
Close to everything.

カップルで旅行 2025年06月20日

房間隔音甚差，車輛在燈位前的引擎噪音十分滋擾，很多時是車輛故意製造出來的

2025年06月19日

Feels like an old Las Vegas hotel that is badly in need of an upgrade. Like in an old Las Vegas dirty hotel, someone had clearly been smoking in the bathroom.

家族旅行 2025年06月18日

엄청나게 친철한 체크인과 손님응대. 어느 누가 와도 친철할 것이라는게 입구부터 느껴진다.

2025年06月16日

Really loved my stay at the cross hotel. It’s well located in possibly the most touristy area of Osaka, which means you’re surrounded by great shopping , restaurants , and other things to do. Yet the room is well sound proofed. It’s a small room but that’s expected of the hotel rooms in japan. A very good sized bathroom! With some amazing amenities (even a hair straightener!!) (Also am always impressed with Japanese toilets but here it was even more functional with a dryer etc lol)
Also location is terrific to travel as it’s in between different subway lines and a walking distance to the outstation Namba railway station.
The staff are all very pleasant natured. Try their best to speak English and the front desk girls spoke very good English ! So I would suggest anyone going there to also learn a few words of Japanese as appreciation.
Also breakfast is aplenty. Great options. Fresh milk shake !
The only thing that could be negative for the hotel to improve on is that they say their breakfast is till 10:30. You can only enter by 10:00 am. That’s fair. So if you’re allowing someone to enter for breakfast by 10:00 am you expect the person to eat some breakfast. But sadly on my first morning when I went at 10:00 am, I found them already cleaning up the buffet. People were just filling up plates with fruits and whatever left. And that’s it. By 10:10am everything was cleaned up by the staff. I left having eaten only a banana and coffee.
Still other days I went early and enjoyed

2025年06月16日

Our family stayed at the Cross Hotel Osaka during our trip to Japan last week. Here are our pros and cons:

Pros: Excellent location. So much shopping, dining, and easy access to two subway stations. The location cannot be beat really, and this is imho the best thing about this property.

Cons: The hotel itself is clean, but definitely a bit dated. The lobby is rather underwhelming, the beds were a bit hard and uncomfortable, and the pillows were also subpar. We stayed at various other properties in Tokyo and Kyoto during our trip to Japan and we felt the rooms and beds at Cross Hotel Osaka were the worst in our opinion. It is also on a very busy street so you hear a lot of noise at night: sirens, locals revving their motorcycles late at night, etc.

We booked the property based on the very high overall score on Expedia (I believe it was a 9.6?) but I would give it a 7.5 based on these pros and cons. Again, location is excellent, just wish beds were more comfy and decor/lobby area were better.

家族旅行 2025年06月12日

Great location! Loved that we got connecting rooms.

家族旅行 2025年06月12日

Right in the middle of all the action! If you prefer peace and quiet this place is not for you…

家族旅行 2025年06月11日

Good location. Though need to walk for about 8-10 minutes from the subway station, it is very close to the popular shopping area (Shinsaibashi and dotonbori). The hotel offers very convenient luggage storage service. One thing to be aware of is that it is by a heavy traffic street, so if your room is facing the street, it could be quite noisy.

子供連れの家族旅行 2025年06月11日

The room was nice and spacious but the lobby was not very nice/organized. Having better signs for designated areas and walls/coverings for luggage etc would look better.

2025年06月09日

Good places, good staff and good service

家族旅行 2025年06月09日

Perfect location with many access points to anywhere in Osaka. Definitely, will stay again if I do go to Osaka.

カップルで旅行 2025年06月06日

Nice and clean room. Breakfast buffet is very good. The lounge is great too.

家族旅行 2025年06月06日

Clean, convenient hotel right next to Dotonbori. Would definitely stay again!

カップルで旅行 2025年06月01日

Excellent location to Glico sign, shops and restaurant. Easy access to train. Rooms are a bit smaller than standard size. Staff was helpful

家族旅行 2025年05月30日

This property was great! Cleanliness, helpful staff, personal amenities, location!, luggage storage, self check out, lounge and close to Dotonbori yet not in Dotonbori. The only thing was the traffic at night between 9p- 12a is extremely loud so if you are looking for a peaceful night's rest, this may not be for you. We were okay with this trade off and would definitely stay here again.

家族旅行 2025年05月29日

good

カップルで旅行 2025年05月28日

Excelente Hotel en Osaka

Excelente Hotel en Osaka, muy bien ubicado, excelente servicio y atencion de todo el personal, excelentes instalaciones

2025年05月26日

다른건 아주 만족스러웠지만 좀 일찍 체크인 할수있게 도와주셨으면 하고 숙소 에서 와이파이 가 잘 안터짐 느리게 됨

2025年05月25日

최고

너무 깔끔하고 위치도 역시 최고네요!!오사카 갈때마다 크로스 갑니다

2025年05月24日

Early check in was good, room was nice however outlook was just of roofs. Breakfast was yummy.

カップルで旅行 2025年05月24日

Location was amazing! Room was comfortable and super friendly staff! So much to do in the area within walking distance or easy access to transit system.

家族旅行 2025年05月23日

Great staff & location

Excellent location. Hotel staff were exceptionally helpful & friendly.

2025年05月21日

.

2025年05月18日

Okay

カップルで旅行 2025年05月17日

Perfect location right in heart of Dotonbori shopping district, close to many train stations, our view of Glico sign was exactly as seen on website. Room was very small by western standards, only a Queen-sized bed with barely enough room to squeeze between wall & bed on one side, only a narrow hanging closet for clothes, no shelves or drawers & no space to leave cases open to access clothes - made a 5nt stay a bit frustrating. Our room unexpectedly came with access to lounge area with unlimited drinks (beer, wine, sake & soft drinks) & snacks (cold meats, cheese, hor d'oeuvres, nuts & Japanese cakes) from 3pm-10pm every day. Breakfast buffet was ok but limited western food - runniest scrambled eggs ever, pre-cooked fried eggs stacked up, rubber sausages & small squares of bacon. You can order an omelette but it doesn’t have anything in it - no cheese even, just scrambled egg cooked in a firm blob.
Staff were lovely, would stay here again despite breakfast shortcomings & small room

カップルで旅行 2025年05月17日

Great location. Average hotel. Nice staff, though. Definitely not 4 stars. Breakfast buffet average at best

2025年05月17日

Easy check in/checkout, central location, no problems

2025年05月17日

Convenient location, clean, and staffs are helpful. One block off the Dotonbori and lots of options for food, drinks and shopping.

2025年05月16日

This hotel is in a primo location. The staff is professional and welcoming, and the rooms are comfortable. But my room was also dated and a bit drab. A nice redesign would make this hotel one of the nicest near Namba and Shinsaibashi.

2025年05月16日

Zentral!
Direkt beim Dotonbori Viertel.

グループ旅行 2025年05月16日

Great location. Average hotel - with rooms that are clean but smell a bit stale, nice room amenities (kettle, teas, water, cups, etc.) but not superior (the bath salts smelled like air freshener!) The breakfast buffet is mediocre. Ok but nothing more.

2025年05月16日

ארוחת הבוקר

2025年05月16日

The entire hotel smells like cigarette smoke, including our non-smoking room. The room itself was clean but needs updating.

家族旅行 2025年05月13日

This hotel has a very central location, just a short walk from Dotonbori. There are many shops and places to eat nearby, which makes it very convenient. However, if you're looking for a quiet place to rest at night, this might not be ideal for everyone, as some street noise could be heard through the window.

家族旅行 2025年05月11日

Simple clean rooms. Very good breakfast buffet with many options. Excellent location to shopping/dining.

家族旅行 2025年05月09日

Good location

家族旅行 2025年05月08日

Excellent location.

2025年05月07日

Excellent property, super convenient location, staff amazing.

2025年05月06日

Bueno

Excelentr hotel, muy bien cuidado, lo unico que tendrian que mejorar son los elevadores, son muy lentos

2025年05月04日

Good location

2025年05月04日

Great value for money

Das Zimmer war sehr zweckmässig und hübsch eingerichtet. Das Hotel liegt an guter, aber nachts auch sehr lärmiger Lage (Motorrad-Aufheuler).
Absolute Spitze war das Frühstücksbuffet; inmer frisch aufgefüllt, kein Anstehen, und ausserordentlich schmackhaft sowie abwechslungsreich.

2025年05月01日

This is a prime location to have your hotel. Right by the Dotonburi area and bustling with street food and shopping. The hotel itself is very quiet and the noise did not penetrate the room, making it comfortable and easy to sleep. Do keep in mind, if you have a do not disturb sign on your hotel room door, they may still knock and wake you up for cleaning. Its best to let them know the day before that you do not need your room cleaned that day

カップルで旅行 2025年04月29日

I liked the location of the hotel but I did not enjoy the unrelenting crowds as soon as you stepped out. The hotel needs a refresh and I found our room was very tight. It was not the best experience for me. I probably wouldn't stay at this hotel again.

カップルで旅行 2025年04月27日

Great location next door to Dotnbori. Not the newest hotel but it’s kept up well. Breakfast wasn’t the greatest if you are a westerner with runny eggs and boiled meats, but that’s common in Japan. Price was great considering the area it’s in.

家族旅行 2025年04月27日

The breakfast was absolutely amazing. The room with three beds was a little narrow but we spent most of our time out and about so it didn’t matter. The staff was wonderful. And the location excellent. My family and I would highly recommend it.

家族旅行 2025年04月25日

The best location in Dotonbori! Clean rooms and the breakfast buffet is so good - this is our go-to hotel in Osaka

2025年04月22日

It was very clean and easy to go around. I liked the bedding and the shower.

家族旅行 2025年04月21日

Hotel rooms outdated. Would have expected more from 4 star hotel. Rooms were dusty.

家族旅行 2025年04月20日

Location plus…

Excellent location in the heart of Osaka. Impeccably clean room and hotel in general, and very helpful staff. The Lounge offered a welcome respite after a full-day touring and walking around this vibrant city.

2025年04月19日

Amazing location to Dontonbori! Staff was so nice and helpful. I loved everything about this hotel! The location was everything!

カップルで旅行 2025年04月17日

강추 강추!

글리코상이 창가에서 보이고 걸어서 오사카의 북적거림을 느낄수있는 최고의 위치입니다. 직원들도 매우 친절하고 정말 강추합니다

2025年04月17日

Perfect place to stay!

家族旅行 2025年04月16日

Great hotel in the heart of the action but still quiet, clean and relatively spacious by Japanese hotel standards. Light service but friendly and very helpful. The hotel is a very good value and I would definitely stay there again.

カップルで旅行 2025年04月16日

It was great, the staff were very friendly. Only one criticism, there was nowhere to put our luggage so we took up the seating area and on the floor

2025年04月15日

Hotel is situation next to a busy main street. Room not well noise insulated. Had a restless sleep due to outdoor noise pollution.
Outside of being centrally located, the room rate is on the high end.

2025年04月14日

Osaka

Localização excelente, atendimento do staff excelente. Quarto com espaço suficiente, limpo, arrumado, cafe da manha excelente!

2025年04月13日

The rooms were much more spacious than the other hotels. The service was exceptional and the facilities were extremely clean.

家族旅行 2025年04月11日

good service and location except one poor staff

Overall good stay and all the staff were very courteous and helpful except for one, C. Lin, who needs further training as she seems very junior and need to learn the most basic of good service in hospitality which is to welcome guest with a smile and to listen well to what the guests are actually requesting. Unlike all the other hotel staff who welcomed us with enthusiasm and open arms, she seemed uninterested to help and blunt to a point it can be considered downright rude. We simply enquiried to book a Van to airport limousine bus station due to five large luggages yet she ask us to walk to taxi stand which won’t work cause too much luggage and completely ignored our request as normal taxi won’t fit.

Furthermore, she seem to have no clue about the airport limousine station at Herbis and asked if we wanted Uber when I specifically asked about airport limousine bus service. This level of service can definitely be improved.

2025年04月10日

Terrific place to stay in Dotonbori

Easy check-in, storage for baggage if arriving early, easy luggage forwarding as well! Clean rooms, comfy bed, prime location in Dotonbori.

2025年04月09日

Best Hotel in Osaka

Best location. Best breakfast. Best staff. Best lobby cafe. Im beyond happy with everything at Hotel Cross! Thank you!

2025年04月08日