ほとりのホテル Ban

高速バスの停車駅になっていて

2025年08月27日

ゆっくり落ち着いて過ごせました。

家族旅行 2024年03月19日

とてもよかったです。

グループ旅行 2022年10月10日

ファミマ併合Hotel

こじんまりとしたHotelです。
河口湖には、面していません。
巡回バス停で、音楽と森の美術館行くのには最適な立地でした。
朝食も美味しかった。
今回
ランチとケーキは、いただけなかったのですが、次回是非食べたいと思っています。
夜食もあれば良いと思います

1人旅 2022年08月14日

清潔感があって良かった。

カップルで旅行 2022年05月01日

清潔感あり、スタッフの方の対応もよく
快適に過ごせました。
チェックアウト時間がもう少し遅いと
もっと満喫できたかなと思いました。

カップルで旅行 2021年11月21日

綺麗なホテルです。

フロントの人は夜遅くなると不在ですがカードキーがないと部屋のあるゾーンには入れない仕組みになっています。
基本、素泊まりみたい。
隣のコンビニと建物続きで便利
部屋はたいへん綺麗で良かった。
隣がコンビニなので明るく部屋からは夜空が見にくいですが100mほどで湖のほとりに行けば素敵な夜空が見れますよ🎵
不満があるとすればホテルの入口が分かりにくい所ですね。

家族旅行 2021年10月07日

可愛いホテル

小さい子供と2人で宿泊しました。お部屋は和洋室タイプで靴を脱いで上がるタイプなのでその点も子連れとしては良かったです。お部屋は清潔に保たれていて良かったです。朝ご飯も美味しくいただきました。是非また利用したいです。

家族旅行 2021年06月06日

朝ごはんが美味しかった

家族旅行 2021年05月05日

コロナ禍ということもあり、フロントなどとても配慮のあるホテルでした。ベットやトイレ、お風呂などとても綺麗でこの価格は本当に素晴らしいと思いました。強いて言うならナイフやスプーンが一つも置いてなかったのでそちらがあれば過ごしやすかったです。
とても素敵でした。ありがとうございました。

カップルで旅行 2021年02月26日

２部屋を７人で予約しましたが、コロナが怖いと参加は３人だったため、広々とゆったり使えました
綺麗で良かったです
このプランは、全くキャンセルが出来ない事が難です

グループ旅行 2020年08月06日

文句なし星⭐️⭐️⭐️⭐️⭐️

下にコンビニもありとても快適に過ごせました。り

家族旅行 2020年06月12日

施設は新しくとてもキレイです。清掃も行き届いて気持ち良く宿泊させて頂きました。スタッフの方も話やすく、感じの良い方です。また宿泊したいです。

家族旅行 2020年01月05日

Hotel despretensioso. Muito boa a localização.

カップルで旅行 2026年01月29日

항공스케줄과 도쿄시내통과로 늦었지만 체크인시 매우친절하게 모든 사항을 안내해주셨다. 특히 늦었지만 저녁식당까지 안내해주시고 룸도 매우 만족이다.
다음에 기회가 되면 꼭 이곳에 머물고 싶다.
호수와 후지산의 아침풍경은 말 할것도 없음

家族旅行 2025年12月15日

Very convenient location. Quiet & Clean room. Good room amenities. Easy check-in & check out.

カップルで旅行 2025年11月22日

Ótimo café da manhã e diversos lugares ao redor para comprar/explorar/comer. Acesso excelente e próximo ao Haneda. Atendimento impecável, melhor inclusive que outros da mesma rede.

家族旅行 2025年10月31日

Zero sense of service

First of all, the room was indeed spacious and reasonably comfortable. The positive comment stops here.

The owner was extremely rude and the reception area was unstaffed most of the time. I arrived around 12:30 but walked into an empty hotel lobby. A lady popped her head out from the kitchen and abruptly said the check in time is not til 15:00. She asked me to leave my luggage in an unsupervised area where everyone with a room key can access, which was absurd.

When I returned at 15:10 there was another two group of people waiting to be checked in. I waited in the queue and the guy (who I think is the owner) looked at me and “ordered” me to sit down. When it’s my turn he wasn’t bothered to speak English but use Japanese the most of time (and kept it brief, not as detailed as he did to other guest).

He ran front desk and also housekeeping by himself, which is probably why there is zero service in this hotel - unwilling to hire someone to provide decent service.

1人旅 2025年10月02日

Great hotel but no elevator.

家族旅行 2025年06月16日

El staff muy amables, el cuarto pequeño pero limpio y muy bonito, con un área de tatami linda

家族旅行 2025年05月05日

Pleasant stay

Due to my tight schedule, I messaged the hotel for the late check in arrangement. It took them quite a long time to respond, but they are very responsive since then. Check in and check out was smooth, and the staff is very friendly.
The room is more spacious than we expected, that two big luggages can be opened without a problem.
Location is great, with the lake just across the road. And convenience store is just at the hotel.
The only down side of the hotel is that it doesn’t have a lift, so you need to carry your luggages up the stairs for one floor, so it would be better if you travel light.
Overall it was a pleasant stay.

家族旅行 2025年04月27日

Nice little hotel above a Family Mart convenience store. Room didn’t have coffee. But there is kettle for Tea. Walking distance to the Lake and a great view of Mt Fuji from there. Beautiful area and it’s a lake shore.

家族旅行 2025年04月19日

房間寬躺舒適，西式沐浴間也是少見的寛躺，雖然在路邊，但相當清靜，樓下就是family mark,方便…

カップルで旅行 2024年12月17日

乾淨整潔

比想像中好，好整齊清潔。下樓對面己經是音樂公園。 河口湖駅轉red line 循環線第15站落車便可。

家族旅行 2024年10月20日

The property is right behind a bus stop, and above a convenient store, which makes it easy to navigate and plan out activities.
The front desk was courteous and able to call a taxi for us.
The chef lady serves excellent breakfast.
The room is spacious but not as clean as other hotels we experienced in Japan.

家族旅行 2024年07月08日

Great room size above a small building shared with a cafe and a family mart konbini.
Due to the size of this hotel, not many densities nor amenities provided.
However more than enough offered for a good night's rest before heading out. Has a large parking location for people who are driving around Kawaguchiko.

子供連れの家族旅行 2024年02月10日

Very impressed with the check in process: informative must-know details and helpful assistance bringing our luggage to a stairwell second floor.A larger than average guest room space compared to hotel rooms in Tokyo.

2023年11月18日

Amazing location - walking distance to the momiji festival. Fuji views from every room, and easy to walk to the north side of the lake to see Fuji. 24 hour convenience store downstairs and bus stop right outside the front. The room was spacious and clean

カップルで旅行 2023年11月14日

Dusty air conditioner and poor information

The room is in good condition. However, the air conditioner (room 202) is just full of dust without cleaning for age. Look at the photo and you can see. For check in, the front desk is not opened before 3pm. There is no staff at all if you arrive early. The staff from the cake store helps to store our luggage in safe place. When we check in later that day, the staff in the counter failed to provide us information on the restaurants around. She told us that this place is very remote and we can only buy food from the convenience store for dinner as the restaurants nearby are all closed. In fact, just 3 minutes walk away, there is one still opened. Google map told me there’s another one also open at night, but I did not check it out.

家族旅行 2023年08月25日

Highly recommended

Offering picturesque scenery, delicious meals, a convenient location, and charming, spacious rooms, I would highly recommend this hotel to anyone looking to stay near Lake Kawaguchiko. The hotel is located right across from a bus stop, making arrival and departure very simple. The rooms are clean and well-maintained, presenting a Japanese-style eating space and a comfortable futon alongside the mattresses.
Though the hotel doesn’t provide room-cleaning service, they provide plenty of towels and similar amenities in your room. Additionally, if you bag your trash and leave it outside your door, it will be collected. Despite the lack of restaurants within the hotel’s vicinity, there is a Family Mart located downstairs. Furthermore, there is a small cafe downstairs that not only offers amazing breakfast and cake throughout the day.

家族旅行 2023年08月04日

There is no room cleaning even We stayed for two nights. There is rubbish still in the bin after we went out for sightseeing.
雖然我們住兩晚，但第二日我們返回酒店，很愕然發現房間沒有清潔及清理垃圾桶，付了錢但沒有得到基本服務，很失望。

2023年08月01日

So far so good.
Ground floor has family mart.

2023年07月20日

Large room. View of Mt Fuji. Across the street from best view of Mt Fuji on the lakeside path. Breakfast was good. Eclectic entrance with name of hotel not on street sign. Registration in lounge area shared with cafe. Food mart conveniently next door. Not many places to eat but found Hoto restaurant next door.

カップルで旅行 2023年05月10日

Was a great place for the price, staff is friendly and the hotel is nice.

カップルで旅行 2021年03月13日

The place was nice and clean. Staffs were very helpful. The major problem was the actual location of the hotel was kilometers away from the one pinned on Expedia's map!! So don't be fooled by Expedia's map.

2020年01月04日

Family holiday in kawaguchiko

When I booked this hotel, I was not having high expectations as most of the recommended hotels around kawaguchiko are fully booked. But upon arrival and checked in, the whole experience changed as this is a nice, clean and cozy hotel. The staffs are also friendly and helpful which we really appreciate. The view from our room was also fantastic. Only downside as the rooms are on the 2nd floor, luggages will have to b carried up the stairs. Again the friendly staffs came to our rescue to help with our luggages on check in and out.

Will definitely be back again to stay for next visit!

家族旅行 2019年12月18日

Great service as they provide transfers to places you want to go. Family mart is just right below. You’ll get your basic needs met.

家族旅行 2019年12月08日

房間很大 交通方便門口有公車站牌 車站可派車接送 下面就是全家 加700日元可以去另一間旅館泡湯

子供連れの家族旅行 2019年12月01日

Clean new hotel. Great location. Convenient as family mart is located below the hotel. Great breakfast too. A little pity that the shuttle service to the kawaguchiko station only starts from 2.30pm.

家族旅行 2019年11月21日

Perfect boutique style Hotel.

We loved this Hotel! I was concerned with it not having a single review when I booked it, but it worked out! (so that's why I writing this)
This hotel only has 7 rooms, which makes it extremely quaint and just adorable. It's clean and located next to a grocery store. Breakfast was good, the night before we had to decide on our food option and what time we would like to come down for breakfast.
There was a language barrier, which we all overcame just fine. The staff was very sweet and helpful. We called prior to arrange a bus terminal pick up and they just had us call again when we arrived, sure enough they showed up about 10 minutes later.
It's located close to the lake, a short 4 minute walk or so. I was just perfect for us.

家族旅行 2019年11月21日

The room is efficient, clean and comfortable. The location is perfect (next to bus stop). The downstairs is familymart.
Friendly & helpful staff and awesome service.

家族旅行 2019年09月12日