ホテル プティバリ 東新宿店 - 大人限定

• N

  NOBUE

  2026年04月11日

  
  3普通

  古い印象です。埃が気になりました。テレビは、地デジがお風呂でしか見られませんでした。が！サービス、アメニティはピカイチです。フロントに、外国の方がいますが、接客が素晴らしいです。

  ホテル プティバリ 東新宿店 - 大人限定からの返信（2026-04-12T05:23:41Z）

  この度はご宿泊いただき、誠にありがとうございます。お部屋の古さや埃につきまして、ご不快な思いをさせてしまい大変申し訳ございません。清掃および設備管理を見直し、改善に努めてまいります。また、テレビのご利用に関してもご不便をおかけし、重ねてお詫び申し上げます。そのような中でも、サービスやアメニティ、ならびにスタッフの対応についてお褒めのお言葉をいただき、大変嬉しく思っております。いただいたお言葉を励みに、今後もより良いサービスをご提供できるよう努めてまいります。貴重なご意見をありがとうございました。またのご来館を心よりお待ちしております。

• M

  MELTEM TULIN

  カップルで旅行 · 2026年06月05日

  
  5非常に良い

  Location is great! Staff were helpful and friendly. The size of our room was small but still ok Overall size of rooms in every hotel you will stay in Japan are going to be small.

  ホテル プティバリ 東新宿店 - 大人限定からの返信（2026-06-05T10:14:44Z）

  Thank you for your kind review!We are delighted to hear that you enjoyed our convenient location and that our staff were helpful and friendly during your stay. We also appreciate your understanding regarding the room size. As you mentioned, hotel rooms in Japan are often more compact compared to those in other countries, and we do our best to provide a comfortable stay within the available space.We truly appreciate your feedback and hope to welcome you again on your next visit to Tokyo!

• A

  Antoine

  1人旅 · 2026年06月01日

  
  4良い

  I stayed at Hotel Petit Bali Higashishinjuku from May 24–28, and it was truly a hidden gem in Tokyo. If you’re looking for a relaxing, private, and comfortable stay, this is definitely a place to consider.What stood out most was how thoughtfully the experience is designed for adults who value comfort over flashy, unnecessary amenities. Instead of over-the-top extras, they offer things that actually enhance your stay: a complimentary 24-hour bar, free soda, coffee, and even mini desserts and snacks. It created a relaxed, easygoing atmosphere that made it simple to unwind at any time.The room itself was clean, cozy, and very private, perfect after long days or late nights exploring the city. The overall vibe feels more like a quiet retreat than a traditional busy hotel, which I really appreciated in a place like Shinjuku.If you’re someone who prefers a laid-back, well-curated experience with practical perks rather than large, crowded hotels, this will be a great fit.I genuinely enjoyed my entire stay and will absolutely return the next time I’m in Tokyo. Highly recommend.

  ホテル プティバリ 東新宿店 - 大人限定からの返信（2026-06-02T08:09:55Z）

  Thank you very much for taking the time to share such a thoughtful and detailed review of your stay at Hotel Petit Bali Higashishinjuku.We are truly delighted to hear that you found your stay to be a relaxing and comfortable experience, and that you appreciated the calm and private atmosphere of the hotel. It is especially rewarding to know that our complimentary 24-hour bar, drinks, snacks, and desserts helped make your stay more enjoyable and allowed you to unwind after your time exploring Tokyo.We are also pleased that you found your room clean, cozy, and private, and that the overall atmosphere met your expectations as a quiet retreat in the heart of Shinjuku. Your kind words about our concept and services mean a great deal to our team.Thank you very much for your recommendation and for choosing to stay with us. We are honored to hear that you plan to return, and we look forward to welcoming you again on your next visit to Tokyo.

• R

  Robert

  1人旅 · 2026年05月30日

  
  4良い

  Nice Bali themed hotel though space inside the room is a bit tight and not really able to open a suitcase without moving furniture or doing it in the hallway. Lots of free amenities which is excellent but the food options are quite basic and not always available. There wasn’t a space to sit or eat so we took stuff back to our rooms. Very close to Higashi Shinjuku station so it’s quite convenient. Be aware it’s a love hotel format and in kabukicho but there appeared to be many tourists using the place like a hotel. The rooms have a physical key which needs to be left at the front desk. Room cleaning costs 2000 yen if you request it except if you stay 3 days or more. But you can request towels and bin changes.

  ホテル プティバリ 東新宿店 - 大人限定からの返信（2026-06-02T08:13:09Z）

  Thank you very much for taking the time to share such a detailed review of your stay with us.We are glad to hear that you enjoyed our convenient location near Higashi-Shinjuku Station and appreciated the variety of complimentary amenities provided.At the same time, we would like to kindly clarify a couple of points for future reference. We are an adults-only resort hotel, and not a love hotel. Our concept is focused on providing a relaxing and comfortable stay experience for adult guests.Regarding housekeeping, we offer two types of cleaning services. Eco cleaning (towel and bin replacement) is available free of charge at any time upon request. A full room cleaning is available for 2,000 yen. Additionally, for stays of three nights or more, one full cleaning is included free of charge.We also appreciate your feedback regarding room space and seating/eating arrangements, as well as the availability of food options. Your comments are very helpful and will be shared with our team as we continue working to improve the guest experience.Thank you again for your honest review and for staying with us. We hope to have the opportunity to welcome you back in the future.

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