有馬温泉 月光園 游月山荘

割引率には少し？

割引前の金額が高く、期待しすぎたためか、割引後の値段相応であった。
頻繁に有馬へは来るが、同じ値段であれば行き慣れたとこが良かったとも感じた。
料理は美味しかった。また、サービスは良かった。

2016年04月30日

建物は古いですが清潔で、従業員の方のおもてなしも素敵です。

高校生と中学生の娘と家族で滞在しました。建物は確かに古さは否めませんが、それ以上に従業員の方のおもてなしのホスピタリテイは素晴らしいものがあります、お風呂も姉妹館のものと合わせて3か所の入浴が楽しめます。浴室に湯上りのバスタオルも備えられているので脱衣場も濡れたままになることもなく快適でした。ビッフェ形式の朝食も和洋食とも内容が充実した満足のいくものでした。

2015年03月31日

建物自体は古く、游月山荘のほうが別館よりさらに古かったのですが、それはそれで趣がありよかったです。お部屋でのお食事も美味しく頂きました。1階のお部屋でしたが、川のせせらぎが聞こえよかったです。周辺も沢山のお土産やさんがあり、散策を楽しめました。

2012年10月11日

We were told the rooms are all smoking room. The cigarette smell was strong in our room so that was something we don’t really appreciate. The onsen facility was ok. The best was the one shared with the hotel next door.

家族旅行 2020年01月02日

스위트룸 묵음.
석식 호화. 조식 뷔페 빈약. 시설은 걍 인당 14만원짜리랑 별반 안다름.
직원들 친절도는 보통 여타 료칸과 비슷한 정도.
온천 금탕은 괜찮긴 한데 개인적으론 큐슈가 더 나은듯.

2019年02月06日

物超所值

今次入住是和老婆及—對仔女大阪旅行中其中—日入住有馬溫泉.整體酒店給我們的感覺是舒適及賓至如歸，服務人員有善及笑容滿面及樂於解釋我們不明白之處!温泉設備非常好而且可以往姊妹館享用溫泉更是附加價值.膳食方面更加滿意及非常好味， 下次再來有馬一定再入住月光園。

2018年08月19日

깔끔한 시설과 매우 친절한 직원

저녁식사와 조식이 포함된 다다미룸에 숙박하였는데 가이세키 요리도 맛있고 특히 직원분들이 모두 너무 친절했어요~ 저녁을 먹고 온천에 다녀온 후에는 이불이 정갈하게 깔려져 있었고, 온천 후에는
목마를 것을 생각해서 얼음물과 차도 센스있게 준비되어 있었습니다. 전체적으로 시설도 깨끗하고 온천수도 굉장히 좋았어서 추천해드리고 싶어요!!

2018年05月23日

酒店乾淨幽雅，服務人員ㄧ流水準！賓至如歸！餐飲充滿驚喜！

2017年02月16日

傳統日式旅店

Traditional JP hotel, has good hot spring.
Good food kaiseki.
Could stay two nights for hot spring

2017年02月05日

제 경제능력에는 비싼 숙방이였지만 돈이 아깝다는 생각은 안들었읍니다.

2017年01月24日

因房間不多,人客數量有限,浸溫泉時可享寧靜.

2017年01月06日

整體都OK.食物好豐富...........................................................

2017年01月03日

有點失望！

落巴士到市集後致電酒店，很快就有舒適的專車接送到酒店，服務員態度非常好，酒店內有優惠購買來回六甲山的纜車。

今次訂了兩間房間，房間方面，兩間房的空間大小及陳設不一，房間較細及開始變舊。房內是舊式的暖氣機，溫度控制比較困難。最需要改善就是廁所的氣味問題，亦是意想不到的嚴重失誤。

膳食方面，晚餐都算豐富及美味，早餐可加以改善。

2016年12月11日

매우 깔끔하고 친절한 서비스!!

가족여행으로 큰 맘 먹고 비싼 방을 예약했습니다. 저녁(가이세키)부터 아침까지 방으로 상을 차려주고 개인 노천탕까지 있어서 부모님이 매우 만족하셨어요. 저녁은 먹는데 약 2시간 정도 걸린거 같구요. 아침도 1시간 정도 걸린것 같네요 ㅎㅎ매우매우 만족스럽지만 1박에 170이라는 큰 가격이 부담스럽긴해요 ㅎㅎㅋ 이 곳은 크게 3개 온천 시설이 있으니 다 이용해보시길 바래요^^ 매우 만족스러운 가족여행이었습니다.

2016年09月19日

出色!

舒適 待客有善 服務態度一流!

2016年04月28日

Not an honest hotel, staff are rude.

Hotel is old, a bit worn out but acceptable. Staff are rude and no one can communicate in English.
I booked half board (hotspring dinner and breakfast) for 3 adults and 2 kids under 5 when I made booking. When dinner was served at our room, there's nothing for the 2 kids. I raised my request in the reception, the lady said meals for children are excluded. I argued it's a package for all guests staying here, and there's no special conditions staying meals are not included for kids in the voucher or anywhere when I made the booking. Then the lady said the hotel didn't charge room rate for the 2 kids. I was super made, I searched the hotel with my phone at hotels.com instantly, I showed the lady the price are different with a combination of “3 adults only” and “3 adults + 3 children”. I questioned her and asked her to explain why prices are divergent if the hotel won't charge for kids.
She had no words but said ok ok.
I never encountered such a rude and deceived Japanese people and service in my more than 10 times’ visit to Japan.
I strongly recommend you NOT to stay with them.

2015年11月06日

值得一住

第一次入住溫泉酒店 和室比想像中大 整體服務感覺非常貼身 下次會再來

2015年08月30日

Repas traditionnel, Onsen, service au top

Ryokan traditionnel un peu grand et "usé" par endroit (moquettes, papier des portes, etc.) mais malgré tout extrêmement agréable pour une première expérience. Les Onsens disponibles (4 au total) n'étaient pas très fréquentés et c'était très agréable.
Le repas traditionnel servi en chambre était exceptionnel.

2015年04月28日

Great experience

Great experience. Highly recommend to the others.

2015年02月25日

중간에 이어주는 다리가 너무 예뻤어요

갑자기 눈내리는 때 다리 건너가는데
너무 예뻤어요.
온천도 좋고
밥 맛있었어요.
푹쉬다 왔습니다.

2015年02月16日

不錯推薦。住ㄧ天的話比較不建議唷！

如果是要在有馬溫泉玩上兩天的朋友，真的很直得推薦唷！！晚上我們是在房間用食，真的可以吃上一次正式的日式餐。有專人服務！！哪這間有刺青的朋友也可以泡湯喔（本人是全背）!唯一就沒wifi

2015年01月22日

Authentic ryokan / onsen exp, dinner is a let down

Booked an overnight stay at the Ryokan as we were passing through from Osaka, which was my husband's first stay at a ryokan. We picked the 10 mat japanese style room, and the room was very spacious including closed balcony area with some seats. We topped up to include dinner service and breakfast, as I wanted my husband to experience a full ryokan experience with in-room dining. However, considering the price we paid, the quality of the kaiseki dinner, while pretty to look at, was rather lacking somewhat in standard to someone accustomed to fine japanese food. We did however opt to book a private family onsen, of which the hotel offers 3 choices - 1 partially open air, and 2 closed ones. We picked the "wine" one - water was literally the colour of red wine, and a good soak. Plenty of other free onsens to try out - some covered, and some outdoor. Only other thing to be mindful is the hotel is rather dated (but still clean), but if you don't mind that, it does make for an authentic ryokan / onsen experience. Far more intimate experience than larger onsen hotels i've tried in Hokkaido. Only reason why rating is lower is because of quality of kaiseki given the price point.

2014年11月06日

If you like quiet...

Location a little bit far but this is also the advantage for having a better environment. Have wandered around to check out other hotels, but likely i will still choose this one if coming back.

2014年10月21日

位置不錯,服務一流

地點有馬溫泉站行15分鐘.經過商店,有馬玩具博物館(應該有車接送).酒店向山行係有馬溫泉纜車站,鼓ケ滝公園同有馬稻荷神社,客房都好舒適.ps早餐在2f

2014年10月01日

Perfect place for relaxation

Situated beside the river, the surrounding atmosphere is so calm and beautiful. The room is spacious with traditional Japanese decoration. You can try on Japanese yukata provided by the hotel. We had the dinner in our room. The best part goes to the hot spring. It is particularly wonderful to enjoy the outdoor onsen.

2014年05月30日

Comfortable hotel

Relaxing

2014年04月05日

정말 좋은 곳입니다.

가족과 여행가서 가장 좋은 경험을 했습니다.

2014年03月27日

Excellent onsen getaway

A beautiful and authentic little onsen that is value for money. The rooms are comfortable and some of the rooms are even able to tap onto the free wifi network at the hotel lobby.

This is definitely the onsen to go to in Japan. Many people including myself, specially made the trip down to the onsen from Osaka.

5 stars for the onsen!

2014年03月21日

富現代的溫泉酒店

所有都很好~只是透過Hotels.com 加入住人數時, 遲遲未獲回覆~ 得到回覆後說加人不加錢, 但最後卻在入住時收費, 信息混亂~

2014年03月17日

Perfect Stay!

Good value ! Perfect stay!

2014年03月09日

日式房間寬敞 泡湯池很多 但是餐點不好

晚餐在客房內用餐，但是餐點品質不好 ，東西不精緻 ，只能說是一般 飯店到主要街道很近 走路五分鐘 。也有免費接駁

2014年02月24日

親切的服務態度

有接駁車很方便 環境乾淨清潔 服務人員態度也非常好 有三個湯可以享用很好

2014年02月21日

好舒服

美中不足，房間沒有wifi供上網

2014年02月11日

편안한 분위기

아리마온천에 도착하여 관광안내소에 들어가서 길을 물으니 버스를 불러주더군요 가까운거리지만 편안하게 갔고 호텔도 온천이 3곳이라 사람들이 밚이 붐비지 않아 좋았습니다. 음식도 수준급이었고 편안하게 다녀왔네요

2014年01月13日

非常棒的日本溫泉飯店

這是一間很讓我驚豔的飯店，從服務的態度、方式，到設施設備的提供，以及餐點，每一項都很讓我印象深刻，我愛有馬的風景，更愛月光園裡親切的服務感受。謝謝你們提供的服務!!

2013年12月12日

Excellent services

We arrived late about10:30pm because our flight to Osaka delayed and the car navi a little good in English but finally we arrived they still waiting for welcome with traditional Japanese dinner, peach Sake was impressive and wonderful I/we will go back again....

2013年07月27日

최고의 료칸

역시 료칸은 참 좋습니다. 온천물도 너무 좋아요.

2013年07月04日

位置極佳

OK

2013年06月05日

전반적으로 만족하지만.

기대했던 가이세키정식에 실망한 것을 제외하고는 만족.

2013年05月27日

飯店周圍環境非常美麗,餐點也精緻可口

2013年05月19日

그냥 무난해요

좀 낡았음. 화장실은 지린내 좀 났음
개인온천탕은 시간 완전 짧음. 멀 할만하니 나가야함.
직원들은 친절한데 데스크 직원은 표정이 어두워서 별로임
그리고 이런데서 예매하면 방위치는 안좋게 주는듯
산쪽 방향줌. 계곡쪽도 있는데
조식식당은 맛있었고 재료도 신선했음
가이세키는 싱거운 맛 맛은 별로 없었음
부페식을 추천함
중간에 다리가있는데 경치는 이쁨.
음 그리고 송영버스있는데 관광사무소 가면 불러주고 갈때는 역까지 데려다줍니다

2013年05月18日

Highly recommended!

Beautiful Ryokan to experience authentic Japanese style accomodation in the heart of Arima hot springs area. I called the hotel and the shuttle bus came to pick us up from the train station within 5min. The building was old, which adds its traditional atmosphere, but our room was very clean. Several different baths to choose from, we also booked two of their private baths with views in advance(with extra charge), the limit of 40min is a little too short but we really enjoyed it. There was also a small bath tub in the room which we never needed to use. We chose to have dinner in our room, it was amazing! Great food and great service. We were both very happy with our stay.

2013年05月09日

整體還可以

酒店比較舊

2013年04月28日

Great Traditional Spa Hotel

The triple we stay is big, set dinner served in-room was excellent. We're there in 1st week od Apr this year (2013), the river and cherry blossom in the hotel looks so beautiful. Stay here makes u feel like you back to the old time in Japan. Breakfast is great, they hhave 3 spa (onsen) site. the semi-outdoor and the outdoor one makes you feel so good. This is the best site while our stay in Arima, Osaka and Kyoto !

2013年04月13日

beautiful but bit old

the stay was great, everyone was very kind and the place beautiful - though, it smells like old wood...

2013年04月11日

could have been perfect

the food served in this onsen hotel is superb. so are their female staff. biggest let down are their male front desk staff. while their pick up service is efficient, the male greeter did not even bother to help with the bags on arrival. he only did so reluctantly when asked to help a female passenger. same thing happened on departure. another male door staff did not assist the female guests when they obviously struggled with their luggage. very unbecoming for a top class Japanese hotel!

2013年04月09日

環境優美的溫泉酒店

十分鐘即可到溫泉老街。有免費的酒店接駁，服務周到。戶外溫泉很舒服! 雖然只是留宿一個晚上，但是印象十分深刻。服务一流，晚上的日餐一共13道由酒店職員親自奉上的和式晚餐，味道也不錯。之後，又再次入浴及浸泡溫泉，以試齊酒店內各個溫泉。

2013年04月01日

편안한 휴식과 함께한 1박

서비스도 아주 좋았고 음식도 괜찮았습니다~ 송영서비스도 좋고 버스예약서비스까지 해줘서 너무 좋았습니다...

2013年03月11日

pleasant stay

It was easy to get to this hot spring hotel from Osaka. We took the express shuttle bus and it only took us around 1 hr one way. Hotel staff was very nice, we were given a free little bottle of sake of our welcome gift. We stayed there on a Thur and it wasn't a lot of visitors so we were able to enjoy the hot spring more privately. Dinner in room was the best part, it totally filled us up and the service was very good. Bedding was also very comfortable. The down side of this hotel is that it's a little dated, it didn't bother us though, it adds into the "tradition feel" of the hot spring resort.

2013年01月30日

雖然酒店地點離車站稍遠,卻因此擁有獨立於世的私人空間!獨享了整個山頭的美景,酒店雖然年代較早,房間維持得非常整潔乾淨,居住其中非常舒適,另外室內與室外的湯泉,更是令人心曠神怡,真叫人念念不忘!飲食也稱得上是水準之中,精緻養眼且美味!

2013年01月29日