Nazuna 京都 御所

Perfect

2024年08月26日

部屋の檜風呂に髪の毛があり、流そうにも蛇口が無く
残念ながら使用出来なかった。
チェックインの際も言われましたが、部屋には防音が無く夜、外や他の部屋の声に起こされる事がある。

しかし、朝ご飯は大変美味しい。
一日目の私が発した言葉や左利きなども、よく観察されていて、それに関してのスタッフの対応、気遣いは、とても素晴らしかったです。

グループ旅行 2023年05月05日

全てに満足でした
外出後に部屋に誕生日演出をしてくれていて
日本酒のサービスもして頂き感動しました
部屋は床暖房があり裸足でも心地よい暖かさを感じ快適でした
建物は古いので2階の方の動く音が聞こえるが他が良すぎてあまり気になりませんでした
朝食も京野菜などをその場で焼いてくれたり
いつもの旅行ではできない体験をできました
また是非宿泊したい宿でした
ありがとうございました

2022年04月18日

どのスタッフの方も親切で、施設も最高でした。
特に朝食には大満足です。

2022年01月05日

最高でした。

コロナ禍での旅行でしたが、とても心地よく過ごせました。おもてなしもよかったし、お風呂も最高でした。絶対おすすめです。

2021年09月10日

こんなお宿を探してました！

3月下旬、春とはいえ肌寒い時に行きました。床暖が素足に心地よくて温まりました。蔵を改造したお風呂も、全面床暖。40分貸しきりで使わせていただきました。レインフォールシャワーは直径30㎝位あって超気持ちよいです。ラウンジでの和菓子とフリードリンクとアイスクリーム、堪能しました！朝食も、目の前で炭火焼き。美味しくて朝かご飯のおかわり止まりません。ありがとうございました。

2020年03月28日

ないです。
また泊まりたいお宿です

カップルで旅行 2019年11月07日

最高です
ビールも好きなだけ飲めますよ

カップルで旅行 2019年07月23日

Clean room. Friendly staff!

カップルで旅行 2026年01月01日

We stayed here in 2023 and it was a wonderful experience. The staff was amazing, making it a very personalized experience. They’d call for reservations in the neighborhood, wrote personal notes. They used local Kyoto crafts people for all their personal touches. It was really special.

Fast forward to this experience: there’s hardly any staff available, and if you happen to come by one they’ll shove promotional items down your throat before you’ve even checked in your room. The pajamas in our room were dirty, smelt like cologne from a previous guest. The room had an awful artificial diffuser in it, it smelt so gross. I was really confused by this because Japan is so sensitive to scents. The breakfast was so sub par it was sad. I couldn’t even chew my steak. Last time they cooked the fish at the table, this time it was clearly made off property. The hot water in our room didn’t work on the last day, they fixed it but still ruined our final morning relaxation time.

They Have replaced the special touches with terrible branded merch thinking people won’t notice. I feel ripped off. This place is a joke now.

カップルで旅行 2025年12月05日

incredible stay and unique room design made this unforgettable for us. Staff was amazing and made our stay an incredible experience.

カップルで旅行 2025年09月22日

Awesome staff, awesome property!

カップルで旅行 2025年07月22日

This property was amazing! It was quiet and off the main streets. The staff was friendly and accommodating. I absolutely enjoyed my stay and I cant wait to come back!

2025年05月08日

Exceeded my every expectation!

カップルで旅行 2025年04月25日

Le falta mantenimiento … por la tarifa que hemos pagado el hotel ofrece una pobre infraestructura a pesar de que es una buena experiencia de cómo se vive al estilo japonés .

カップルで旅行 2025年04月07日

Ok property with savvy marketing

Stay was ok but it is weird when they provide gifts for posting a review. We did not post a review before we left so we did not receive a gift. Instead I purchased the candy that they sell as a Christmas gift for my GF. The candy never arrived and they ignore my emails. Not the end of the world but it was almost $100 so it is frustrating to be ignored (on top of not receiving the gift)
It was the most expensive hotel stay I have ever purchased. Room was nice - outdoor tub etc. Food was just OK. Prepared by a 20 something year old girl with no culinary training - which was odd but tasted fine. In hindsight I would have rather booked a nice restaurant and foregone this meal. Breakfast was pretty good. Not ,memorable but fine.
I wouldn't stay here again based on the value.

2025年01月30日

This stay was an incredible experience. From the moment you check-in, the staff goes above and beyond to make your stay exceed all expectations. Little touches like late night in-room snacks, private breakfasts, and very thoughtful going away gifts made this stay very memorable. It’s such a unique experience. We stayed in the Kashiwa Mochi room with open air bath, and it was the perfect blend of traditional ryokan with luxury touches. Felt like our own private home. I would highly recommend this property, well worth the cost

カップルで旅行 2025年01月08日

Not worth the money

Let me start by saying that the staff were very polite, accommodating, and kind. Our issue is predominantly regarding the poor value for money and inaccurate hotels.com listing.

We are a couple on our honeymoon in Japan. We booked the only room available because we wanted to stay at this hotel given the unique machiya atmosphere. But the moment we walked into our room at Nazuna Kyoto Gosho, we were disappointed.

The room was dark, poorly designed/furnished, dusty, and there was a very irritating and constant noise from a bathroom fan driving me crazy within a few minutes. Moreover, the hotels.com listing indicated there was a private outdoor bath (not true) and free breakfast (not true). The room had very abrasive overhead lighting and the lamps in the hotels.com photos had been removed. And the tv was in the entry foyer but there was nowhere to sit in that room rendering the tv useless.

We were very upset, so the hotel staff switched us into a different room that was more acceptable. We appreciated the staff working with us to resolve the disappointment of the first room. (But even the nicer rooms had weird design flaws like no towel racks in the bathroom).

Regardless, there is no universe in which this hotel merits $600-700 per night (i.e. same price range as Four Seasons Kyoto). I regret splurging on this hotel.

Pros: great location with easy access to transit. Lots of great Izakayas nearby. Quieter, less touristy area.

2024年11月28日

We really enjoyed our stay at Nazuna Kyoto Gosho. The place is in a nice and quite neighborhood and has a very traditional Japanese feel to it. You're welcomed with a nice welcome drink with a very cute candy. They also provide a lot of gifts for you to take making it feel very welcoming. It was a nice stay overall.

カップルで旅行 2024年10月06日

We had an amazing experience here. Highly recommend!! Staff was so nice and the breakfast experience was so special. The soaking tub was an extra bonus. Definitely stay here.

2024年03月06日

Excellent experience

カップルで旅行 2024年01月11日

A truly incredible stay for our honeymoon. Breakfast and dinner are exceptional.

カップルで旅行 2024年01月03日

My wife and I stayed three nights at Nazuna Kyoto Gosho for our last stop in Japan.
The overall experience was wonderful and the staff could not have been more polite and helpful with our every need.
Room-well appointed and had everything we needed for our stay. Great spa like bathroom, nice bed and a sitting area.
While it felt traditionally Japanese, it had all the modern conveniences we were used to.
Food-the food was wonderful and cooked sukiyaki style in front of you for every meal. We only had dinner there one night which was a great experience but glad we had a chance to explore other restaurants We did eat breakfast there every morning and while it is not a traditional western style breakfast it was fun to try something a little different—-grilled steak or fish, grilled vegetables, rice and miso.

Our only complaint with the stay would be the in room massages. After days of walking around Tokyo, Mt Fuji and Kyoto we wanted a little relaxation and decided to book an in room massage. They were not massages at all but lighting pressing on your back covered in a blanket and towels for 1 hours. My wife and I were both a little irritated as it felt like a waisted hour when time is precious. I would recommend finding a massage studio outside of the hotel to anyone who really wants this service.

Side note….we did stumble upon a little restaurant/wine bar called Chrome a block away. If you get a chance, go!!! Amazing food and wine!!

カップルで旅行 2023年12月08日

The building and room were an incredible mix of old and new. The service was amazing. The food for breakfast was great. The staff went above and beyond when they noticed our stay included my wife's birthday. We're already planning out return trip to Kyoto and Nazuna Kyoto Gosho.

家族旅行 2023年09月17日

Really enjoyed our time here. Staff was incredible! Room was beautiful and breakfast was not only delicious, it was an experience. It was so relaxing, and far enough from the hustle and bustle but close enough to venture out. It was the best way to end our Japan trip. Thank you everyone at Nazuno, we will stay here again!

家族旅行 2023年06月18日

Fantastic service!

We were lucky to get the first room beside hotel entrance. This is a modern ryokan that comes with breakfast. Hotel opened only 3 years ago and has only 7 rooms. There was ample space for us to open our 20" luggage. Bathroom provides full amenities including Pola toiletries and comes with a standing shower and a private onsen. A travel adapter was provided although both sides of the headboard already has USB sockets. There's a dining room which provides unlimited Japanese snacks, ice cream, tea, coffee and beer (Premium Suntory Malt)!!
Breakfast is served at 7:30, 8:30 or 9:30 daily with a choice of fish or Wagyu beef pre-ordered the day before. It's the full traditional Japanese breakfast with rice and soup. The beef is grilled on the spot according to your preferred doneness. Service was detailed as the waitress took the trouble to remember our individual preferences from the day before.
Every staff speaks some English which is rare for a ryokan. They were friendly, responsive and very helpful. One of them gave us suggestions on what we could do and offered to make reservations for us.
Hotel is just 5 min walk from Marutamachi Station exit 5. Just cross at the pedestrian crossing when you reach ground level and walk into the lane between the buildings. Turn left at the 3rd junction. After 50m, Hotel is on your right. This place is near Nishiki Market.
Stay was really enjoyable and will definitely be back.

2023年05月21日

Staff went out of their way to make our experience and anniversary so special. Absolutely loved the room and outdoor bath

カップルで旅行 2023年05月15日

This was the best hotel my fiance and I have ever stayed. We loved the private bath experience as well as the beautiful traditional Japanese rooms. Not too traditional as we had a nice big western style bed to sleep in.

Our accommodations had a few different rooms. Kind of like our own private apartment. Our favorite was the tatami room where my fiance spent our time relaxing and watching shows after a long day of exploring Kyoto.

Also, the staff is excellent. They made the stay very special especially for my fiance. They found out it was her birthday and presented a small birthday cake to her.

We will definitely be staying at here again.

カップルで旅行 2023年05月01日

Perfect place to stay in Kyoto!

We stayed for 1 night in April 2023 and we loved the experience at Nazuna Gosho. All staff members were super friendly and kind and were able to accommodate all of our requests during the stay. Highly recommend this place for any couples who visit Kyoto and we will come back next time we are in the city. Thank you for all the great memories!

2023年05月01日

This property is located in a safe neighbourhood, conveniently accessible to the tourist attractions in the city! Our room and the facility was very well done. The staff were very friendly, helpful and well versed in English. Would definitely recommend and go there again!

カップルで旅行 2023年04月13日

Traditional feel with all the creature comforts you could want. Attentive staff. We had the dinner option one night and it was well worth it. Delicious! Also they have an option to have someone come dress you in kimono at your room. I recommend this over any rental experience.

カップルで旅行 2023年04月10日

We were lucky enough to spend a few days of our honeymoon at Nazuna Kyoto Gosho. This Ryokan is incredible, the staff is most welcoming and attentive to every request. Moreover the breakfast is delicious and a truly unique experience.
We will definitely come back the next time we are in Kyoto.

カップルで旅行 2023年04月07日

The staff were amazing and hospitable. Spoke great English, and assisted in helping us book some reservations at nearby restaurants. Will definitely stay here again.

グループ旅行 2023年03月10日

Beautiful room and exceptional service.

カップルで旅行 2022年08月10日

We had a lovely stay. The staff was incredibly attentive and the attention to detail of everything over our Christmas holiday was unparalleled. We highly recommend the open air bath and staying at the Nazuna Gosho hotel.

2021年12月26日

Amazing stay in the heart of Kyoto

Beautiful property in a lovely neighbourhood in central Kyoto. Staff is super helpful. The private bath was amazing.

2020年02月28日

Great space and stylish comfortable rooms, amazing attentive and caring staff

2020年01月11日

This place is incredibly beautiful, and every person there is so nice and helpful. Make sure you're hungry for the breakfast, which is both huge and incredibly delicious. Free beer, soda, water, snacks and ice cream. The bath is incredible (especially coming from a person who hates baths; seriously, try the bath).

カップルで旅行 2019年12月02日

This hotel is a conversion from small business to a traditional style ryokan. It’s a narrow lot but with so much to offer. We stayed in the room with outdoor bath which is beyond awesome. Private zen garden with Private tub, nothing more to ask for. Nicely renovated with comfortable bed with view of the tub.

The only thing to note is staying in this type of room in late fall or winter may be too cold consider we needed to go outdoors to get to the washroom. Having said that, I enjoyed every moment of my stay, didn’t mind the cold as much as my partner but think people should be aware.

PS. Breakfast is excellent, best breakfast ever! Must try!And great service from every staff member! Thank you so much for a delightful stay!

カップルで旅行 2019年11月15日

Excellent experience. Staff and service especially.

1人旅 2019年10月20日

This place is amazing! We booked a suite with a private semi- open air bath, which was so beautiful and looked out onto the garden. The whole place was so clean and smelt like teakwood. We booked with breakfast included, it was in traditional Japanese style and it was absolutely delicious. I would highly recommend. Upon arrival we were greeted by friendly staff and welcomed with a tour and tea ceremony. All of the staff here are incredibly welcoming and were extremely helpful when my husband and I asked for dinner recommendations and things to do in the area. Overall this place is definitely worth every penny!

カップルで旅行 2019年09月17日

Beautiful rooms, calm and authentic experience. Staff were beyond expectations. This was a memorable stay in really beautiful surroundings

2019年07月06日

This place is beautiful and the staff is just as great. Such great attention to detail, the rooms are very clean and very tastefully done. The staff is super attentive and helpful. One of the best places I have ever stayed at. Thoroughly enjoyed my stay here and would very highly recommend getting the breakfast in the morning, it was fantastic.

カップルで旅行 2019年05月17日