純和風料理旅館 き乃ゑ

食事が口に合わなかった。かつ、外国人の方が多く泊まられるから気にされていないのか、日本語でスタッフの怒鳴り合いが聞こえる。

清水寺周辺の観光だけされたい方が素泊まりで泊まられるのはよいと思います。施設はとても清潔でした。

家族旅行 2023年09月15日

とても清潔なお部屋で、浴室も丁寧にお掃除してあるのが分かり、心地良く過ごしました。恐らくコロナのこともあり、大浴場は男性の大浴場のみを貸切で使わせていただけたので、お得に滞在させていただけたと感じました。
抜群のロケーションで徒歩で基本的には移動できたのも良かったです。

2020年07月19日

外見は和風でも中身はホテルの料理旅館

伝統的な和風旅館というのはスタイルを維持するのが難しいのだろうが、入口写真と実際に行ってみてその中が近代的なホテル仕様でEVで部屋まで上がって荷物をコンシェルジュが持ってきてくれるようなサービスだったのに驚きました。
でも料理は一流で朝と夕食を和室まで運んでくれて感激でした。

2020年01月22日

とにかくスタッフの方々がフレンドリーでとても良かったです。こちらの要望にも的確に対応してくださいました。
あと、朝食をいただいたのですが、すごく美味しかったです。次回は夕食も食べてみたいです。

ただお風呂ですが、外国人のお客様が多いためマナーが悪く、共同の脱衣場、洗面所にゴミがたくさんあり、使ったタオルが散乱してました。思わず耐えれなくて片付けてしまいましたが、できたら途中でチェックして片付けて欲しいです。あと、お湯がぬるかったです。
総合的に大満足です。

グループ旅行 2019年09月28日

家族年始1泊

家族で年始1泊の滞在でした。
高台寺、建仁寺、八坂さん等が徒歩圏内で、とても良いロケーション。
アクセス等のアドバイスもとても丁寧でした。

2019年01月09日

料理美味しい

料理が最高に美味しかった。料理の説明もしてもらえてとても楽しめました。立地もいいです。

2018年12月29日

和の落ち着いた雰囲気と美味しいお料理

朝から車を止めることができ、また荷物の預かりもチェックイン前にしていただけたのでとても助かりました。
おもてなしのお茶とお茶菓子、とてもおいしかったです！
朝ごはんがお部屋でとれるというのもよかったですし、何よりとっても美味しい♡
今まで宿泊した施設の中で一番丁寧なおもてなしでした。
また、今回急きょ人数が減ってしまったのですが返金対応までしていただき嬉しかったです。
おかげで楽しい京都旅行になりました！

個人的にドライヤーがプラズマクラスターだったのがうれしいポイントでした。

2018年03月01日

きのえ旅館

料理が季節物を工夫されていてとても美味しかったです。
部屋に備え付けられた浴衣のサイズをこちらからお願いしないと
変更いけないのは、日本旅館なのに若干珍しいかな、とは感じましたが。

2017年04月22日

ＴＨＥ、京都

京都には何度も来ているが、祇園エリア宿泊は初めて。ザ！京都という感じ。翌日は、半日清水寺周辺三昧。

2016年06月18日

引き継ぎがもうひとつ

チェックアウトの時に、清算に手間取った。

2015年01月28日

I love it

家族旅行 2025年07月09日

Room was large. There is very little AC in the hallways. It took a long time to cool off the room, but then it was ok. There was no room service cleaning, we just got clean towels. If you want to experience this type of accommodations- and experience, one night will be more then enough. Location is great - walking distance to Gion district, geisha theater, etc

家族旅行 2025年07月07日

The location was perfect. The tatami rooms were in very nice condition and the staff was helpful. They do not forward luggage but the Kuroneko office was in front of the hotel. It was everything we were looking for within our budget.

グループ旅行 2025年07月02日

Such a pretty property and their food is amazing. The staff were always kind and helpful. Would definitely return!

2025年06月30日

10/10 Ryokan and Kaiseki experience :)

Perfect location, close to Yasaka shrine and Hokan-ji. The Kaiseki dinner is a must-have for first-time ryokan experience! Very friendly and attentive staffs with fluent English. Bonus: Kimono rental places are just around the corner - the classic photo spots are within 5-10 minutes walk.

2025年06月27日

The staff were great.

カップルで旅行 2025年06月25日

This property was fantastic. Amazing service, very friendly. Excellent food.

2025年06月25日

Great location and the food was amazing. Thank you to the friendly and helpful staff.

2025年06月19日

So beautiful and amazing hospitality. Would come back here again. Mind you, you may need to take the city bus here from Kyoto station but recommend uber if you have large luggage’s

カップルで旅行 2025年06月17日

Super bien ubicado y limpio. 100% recomendado. Volveré. Yo me quedé sin el meal plan solo estancia pero la próxima vez probaré con el meal plan. 10/10

2025年06月16日

The staff were extremely helpful
We had half board
The food was great
Dinner is served inYour room
I do not eat meat and the hotel made a substitution
Very kind of them

カップルで旅行 2025年06月14日

Tolles, ruhiges Ryokan mit sehr freundlichem Personal. Herausragende japanische Küche sowohl morgens als auch abends!

カップルで旅行 2025年06月09日

The care, attentiveness, friendliness and helpful suggestions and prime location are excellent. Highly recommended

子供連れの家族旅行 2025年06月06日

The property was lovely and the staff were very kind. We will definitely stay here again.

グループ旅行 2025年06月03日

Loved this hotel so much! It’s small but cozy. As soon as you walk in you take off your shoes and I loved that. They also offer you green tea when you check in. The location is very close to Gion and the hotel is a 15 minute walk to the closest station. The rooms are spacious and since the hotel is small I had the onsen all to myself at times which I really liked. The staff were all great and overall I highly recommend this ryokan.

グループ旅行 2025年05月29日

Wonderful true Rykan experience

家族旅行 2025年05月28日

Impeccably polite and friendly staff, meals were -amazing-, facilities well kept. Just a short walk along Ninenzaka / Sanneizaka Edo-era shopping streets from scenic Kiyomizu-dera. Highly recommended!

家族旅行 2025年05月24日

I truly enjoyed the attentive, kind, and professional service from the staff. I was pleasantly surprised that most of the staff spoke English, even though this was a traditional Japanese ryokan. The food, presentation, and service were all exceptional—every detail was beautifully done. I’m definitely going back!

グループ旅行 2025年05月14日

Staff were great and dinner was great too.

2025年05月07日

Exceptionnel!

カップルで旅行 2025年05月03日

I stayed there one night with my mother because it is a very traditional ryokan and serves traditional Kyoto cuisine.

2025年04月27日

It was a great experience and the best breakfast ever.

家族旅行 2025年04月18日

Great location and super helpful staff. The dinner and breakfast were superb. We all enjoyed the Ryokan experience.

家族旅行 2025年04月11日

The property was so quiet and peaceful. Recommend for a hotel to relax in!

カップルで旅行 2025年04月09日

Best stay I've ever had!

家族旅行 2025年04月07日

Was very clean. Beds comfortable. Breakfast was traditional but good. Minimal English from hotel staff.

2025年04月04日

Staff were very welcoming and the kaiseke dinner offered in your room was incredible, the location is great as well as you can walk to Ninenzaka in less than 10 minutes.

カップルで旅行 2025年04月02日

Everyone was very nice and very helpful. The kaiseki dinner was very good and portions were generous. The Ryokan is as advertised!

2025年04月01日

Beautiful authentic Japanese style inn with very friendly and helpful staff

2025年03月31日

Excellent service in a very comfortable dueling. I highly recommend.

2025年03月25日

This is my first ryokan experience and it was excellent. The place offered authentic Japanese living, dining, and bathing experience. The warm and care hospitality was most impressive. Highly recommended to stay if you visit Kyoto.

家族旅行 2025年03月22日

Wonderful stay. Very comfortable room for the 4 of us. Walkable area to restaurants and attractions.

家族旅行 2025年03月21日

Overall a very wonderful Ryokan expierence!
We paid for both the dinner and breakfast, both of which were very sensible and delicious. I do believe that it is worth the extra added cost, especially the dinner, which is served in our room. The breakfast was served in a dining room on the 2nd floor, which was still nice but definitely a different feeling. We had the choice to choose from three different time slots: I think we ate at 6:30PM (latest available) and 8:00 AM (2nd option).
I will say in terms of service, that I did not feel like the staff was very involved in the process of the expierence as much as I had hoped. For dinner we had a little English menu to explain the dishes in front of us, but this was not true for breakfast. For some members of our party who were unfamiliar with Japanese food, a little explaination would have been wonderful. I felt similarly about the lack of explaination about the public baths and our yukatas. Perhaps this expection was unrealistic and imposing of me, but something to note for those who had a similar expectation. For my party, we were shown our rooms, explained the TV remote and left alone for the entirety of the stay.
Note on public bath- it is TINY. Do not come with the expectation of a proper onsen type bath. It comfortably fits 4 ppl MAX.
Bedroom was beautiful and clean, futon beds were firm but comfortable.
They allow you to store luggage after checkout which was very wondeful. We stored until 3PM for free.

グループ旅行 2025年03月09日

A beautiful, traditional Japanese experience. Friendly staff. Delicious food. Lovely public bath.

2025年02月08日

Muy tradicional, a pesar de la ubicacion. La atencion en Japon (a donde vayas) es muy buena. El desayuno vale la pena, muy rico y ceremonioso. Cuidado con los horarios de desayuno que selecciones, porque en cuanto bajas a desayunar, las señoras que te atienden, suben a tu habitacion a doblar y recoger los futones y en cuanto subes solo quedan los tatamis. Yo ya sabia y np tuve problema, pero he visto comentarios negativos sobre eso.

グループ旅行 2025年02月08日

We wanted to experience the Ryokan and Kyoto Ryokan The Kinoe was perfect.

グループ旅行 2025年02月08日

Kinoe staff were all so very kind and helpful. The room was beautiful and the breakfast was delicious. I will definitely stay again!

2025年02月01日

Had a wonderful experience here. The staff was absolutely amazing and the food was delicious. Would definitely recommend staying here.

カップルで旅行 2025年01月13日

Overall it was a bit overrated. The pictures did not exactly correspond to the real situation, probably it used to be like that once upon a time, but it needs to be updated for sure. The experience was ok. The area was comfortable and quiet. The hotel was warm and clean, the room was spacious, but a bit worn. The ratio price-service was acceptable.

家族旅行 2025年01月11日

Great location, excellent staff, great traditional food, beautiful traditional onsen and Japanese sleeping experience. Gave it a low rating because over priced at $350 per night. Would have given 5 stars if everything was the same, but price was $100 less. I wish the women's onsen had a English language directions (apparently the men's did).

カップルで旅行 2024年12月29日

Incredibly clean, and very caring staff. Dinner service was exceptional.

2024年12月08日

Absolutely LOVED our stay. Staff was extremely helpful and kind.

2024年12月04日

The staff were all amazing, but we especially loved the young lady who served us our evening meal - she was an absolute delight

2024年11月30日

Really cool ryokan, breakfasts were amazing.

2024年11月09日

Pleasant stay

Very nice traditional Japanese hotel that provided a beautiful experirence.

2024年11月04日

The hotel is really beautiful with a zen garden in the lobby area. The staff was so kind and accommodating. We experienced authentic tatami floors and enjoyed the public bath which was very relaxing. I would definitely come back!

家族旅行 2024年10月29日

The Ryokan was nice but knocking off a star since you could not add food to your stay if you did not request prior to your visit when booking. Noticed in Japan a lot of food places do not open until 10 am and will close around 3 pm before reopening for dinner so not having the option to add breakfast to our stay was a problem. The staff was friendly and the rooms were clean. I like that the Ryokan was close enough to walk to a lot of shrines and temples. Would I stay at this Ryokan again probably not since it was not super close to train transportation.

家族旅行 2024年10月19日

Wonderful property and staff! The dinner and breakfast were wonderful, so much food! Very conveniently located in the Gion area of Kyoto around many tourist sites.

2024年10月16日

Great place to have the Ryokan experience.

2024年10月12日

This ryokan has to be the most authentic, comfortable, and friendliest stay in Kyoto. The morning kaiseki breakfast was delectable. All staff I interacted with were extremely kind and made every effort to help with any language barriers. The room was spacious, tatami-covered, and had a comfortable futon with all the thoughtful amenities you’d expect in a modern hotel. Will certainly be back when I visit Kyoto again!

2024年10月04日

We wish we could stay this Ryokan forever. Worth going to Kyoto just for the experience of staying here. Could not recommend more!

2024年10月01日

Fantastic location, beautiful rooms, and a delicious traditional breakfast. Staff were incredibly attentive and kind. I wasn’t able to use the onsen, but my partner did and enjoyed it very much.

カップルで旅行 2024年09月25日

Wonderful Ryokan. A new and unique breakfast each day was a special touch on top of the Kaiseki dinner (all of which were very Japanese flavours- we loved, but may not be for those who prefer western flavours). The only thing would be that it would be nice to make the booking all in one rather than having to book the kaiseki night separately. Would very happily return.

家族旅行 2024年09月25日

Very traditional look, very pretty and very comfortable.

カップルで旅行 2024年09月24日

Exceptional experience for those who want to try how it feels to live in a traditional Japanese house. The staff was very attentive.
Breakfasts and dinners were fantastic. Onsen was very enjoyable.

家族旅行 2024年09月24日

Beautiful ryokan and happy to help us learn. F

家族旅行 2024年09月23日

We enjoyed our stay at this Ryokan. It was very conveniently located, room was spacious and the staff were attentive.

家族旅行 2024年09月05日

This is a very traditional hotel. We slept on tatami and ate the Kaiseki dinner in our room. It’s a rather expensive stay but we got to try it.

2024年09月02日

Awesome ryokan experience with Kaiseki dinner.

家族旅行 2024年08月26日

Great location. Very clean. The staff and service is excellent

家族旅行 2024年08月26日

Our family had a great experience staying at Ryokan Kinoe. It has all the traditional Japanese accommodations. Large rooms, tatami floors, Japanese kimono/ robes, experience public bath if you want but each room has it’s own bath, shower & separate toilet. Very quiet area but walking distance to Gion/ downtown area of Kyoto, temples & shrines. The traditional Japanese meal/ dinner is also a must experience! Excellent place to stay & the staff is very friendly & helpful. Highly recommended!

家族旅行 2024年08月05日

Air conditioning didn’t work in room and room had scratch marks on the wall. Doesn’t have laundry machines so couldn’t clean clothes after being outside in the heat all day

2024年08月05日

직원분 정말 친절하시고 대욕탕은 사람없을때 이용했는데 온천이 따로 필요없었습니다. 위생적으로 관리가 훌륭했습니다. 숙소에서 유카타를 따로 제공도 해주셔서 좋은 추억남기고 갑니다. 너무 좋았습니다!

グループ旅行 2024年07月31日

Great location! The staff was very helpful throughout our stay. The traditional Japanese tatami-style rooms provided us with a great experience for our family.

家族旅行 2024年07月30日

Amazing place! Great way to experience Japan.

家族旅行 2024年07月29日

Excellent Ryokan experience

Excellent experience for my teenager, who loves Japanese culture; the check in was excellent, very personal and made us feel special ad welcome; the room was spacious and typical of a Ryokan with tatami floor and futon; service in front desk and in restaurant was awesome, highly recommended.

2024年07月27日

Great location - excellent

家族旅行 2024年07月14日

This is definitely a no for me. Not clean enough and the quality of food and accommodation is far from what I have paid for. I do not recommend it.

People are nice though.

2024年07月06日

Delicious dinner and wonderful service

This was a beautiful and clean Ryoksn hotel - the food for dinner was wonderful and the service so friendly. The futons were not the most comfortable to sleep on but the room was very spacious with an alcove for sitting (but only two actual chairs). The onsen was small and not the most aesthetic, but fortunately was alone in the bath.

2024年07月03日

Une belle decouverte

Un vrai Ryokan. Petit dej. typiquement Japonais, servi chaleureusement, chambre bien pensée et soignée. Super bien placé, proche de nombreuses rues animées. On sent une vrai envie de faire decouvrir le japon traditionnel. Franchement, on recommande pour une immersion en douceur.

2024年06月29日

This ryokan has very nice and spacious rooms and friendly staff. The public bath is a bit small but there are not many guests at the ryokan so it was not a problem. The breakfast is tasty and has quite a few options.

家族旅行 2024年06月29日

Quiet and clean property. We got to experience a traditional Japanese-style room. Lobby was a little warm but the room was cool and comfortable. Room was spacious for our family of 4 (2 adults and 2 teens). Property was close to many sites and shopping areas. The staff were very helpful. We left our phone in an Uber and the hotel staff were so helpful in getting the phone back for us. Would definitely stay here again.

家族旅行 2024年06月28日

Great location in the Gion area. Room was nice, futons on the floor were a little tight and pillows were hard, but overall the room was comfortable. Nice to have sink outside the toilet and shower room. Breakfast was served in dining room.

家族旅行 2024年06月27日

The property was rather basic and the limited staff were not the friendliest folk. Everywhere else we stayed or visited in Japan felt welcoming; the Kinoe felt like we were an intrusion. No one helped us "figure out" how to use the room (where light switches were, how to turn off the extremely noisy room fan, how to work the noisy AC, etc.). No greeting whenever you would arrive back at the hotel. It felt cold and univiting.

カップルで旅行 2024年06月25日

Very nice staff, close to shopping, food options, landmarks and very walkable

家族旅行 2024年06月24日

100/10

This is the best hotel I’ve ever stayed in! Room was big, clean, and incredibly beautiful. Breakfast was amazing. Staffs were very nice. Excellent location as well.

2024年06月23日

Nice from the outside. Other rooms are apparently nice, but the one we got was terrible. Cramped, not Japanese style. No amenities.
No service. Restaurant is only availabile to people who pre pay days ahead. They will nkt let you make reservations the day of. Black hairs in the bathrooma nd floor were gross.
Apparently there were public baths tbat were part of the experience, but no one mentioned them to us. We paid more for this room than 2 previous 5star hotels in tokyo and Osaka. Thought we were paying for an experience, but got hotel that felt like a motel.

2024年06月21日

A very cool, traditional Japanese experience

This is a great location right in Gion, and a classic Japanese style in. We ended up booking two days, one with the meal plan and one without. The meal was very well prepared traditional Japanese fare, everything tasted very good and was well prepared. The service in the room was very cool as well.
We wanted to experience the more classical Japanese tradition, so we stayed in the room with the futons directly on the floor. I loved the experience, but did find the futon lacked the padding I was hoping for, so if you find yourself in a similar situation, what I did was make use of the additional blankets provided to add some padding, and it worked very well.

2024年06月17日

Somewhat old And smelled of cigarettes

2024年06月10日

This hotel was wonderful. We got the large traditional room with the garden and it was wonderful.

2024年06月09日

Wonderful retreat

Wonderful atmosphere, gardens, decor, and meals. A relaxing retreat. Breakfast was a particular treat of tradition and taste.

2024年06月07日

We enjoyed staying at the Ryokan The Kinoe. The staff is very friendly and helpful. The dinner and breakfast were great.

家族旅行 2024年06月06日

The ryokan experience is great. Amazing food at dinner (served in your room) and breakfast in the restaurant. Onsen is on sight.

グループ旅行 2024年05月16日

Fantastic location , fantastic lodging

This is a great spot in Kyoto. Tons of temples and gardens in easy walking distance. You can also walk to pontocho alley and Nishiki market easily. An area with beautiful antique shop is a few blocks away. Even if only so do shopping.

The rooms were very comfortable. Well stocked with cold water and tea you can make yourself. Lovely tea set in room. Keurig coffee or tea in the lobby area for at will use.

Very friendly staff. Though some members did not speak English well. Google translate on your smart phone helped communicate. The staff was ready to make restaurant suggestion of all types. Noodle house to sushi.

Look forward to staying here the next time we are in Kyoto.

2024年05月13日

Although the room was spacious and clean, the futons were very uncomfortable. It is in a nice location in Gion, close to beautiful streets, but not so close (15min walk) to a train station.
Bring your eye masks as the room is very light in the morning.

カップルで旅行 2024年05月11日

Beautiful ryokan in a great location! The staff are so friendly and accommodating and the entire place is very very clean, only complaint is the beds are very uncomfortable for a forigners standards the futon cushion is almost non existent and you will feel like sleeping on hard floor with an uncomfortable pillow.. but otherwise amazing experence!

カップルで旅行 2024年05月10日

Unsere erste Ryokan Erfahrung und wir wurden nicht enttäuscht.

カップルで旅行 2024年05月08日

Beautiful property - accommodations, meals and service outstanding as were the baths. In a great area close to shopping, temple, etcetera.

カップルで旅行 2024年05月08日

Excellent staff with a comfortable, traditional room. Food was delicious and well prepared and staff were helpful with everything we asked.

家族旅行 2024年05月03日

This was my first experience in a ryokan and I enjoyed it a lot: the traditional room, the bath, the super, breakfast and the friendliness of the staff. A great place to relax in Kyoto

2024年05月02日