THE JUNEI HOTEL 京都 御所西

なんといってもスタッフの方々の心のこもった対応に感謝です。こまやかな配慮もしていただき、非常に助かりました。部屋もモダンな和の内装で、お風呂も広く、浴室からの植物の眺めも落ち着いていてよかったです。朝食付きを頼みましたが、毎日違うお店からの仕出しで、お店の違いを感じることが出来楽しかったです。お部屋の飲み物やお菓子も毎日補充していただけて、よかったです。今まで旅行で宿泊した宿の中でも最上位クラスのよい宿でした。また利用したいです。

子供連れの家族旅行 2025年08月18日

京都は好きで良く行き、中級クラス以上のホテルに沢山泊まっていますが、京都で静かに過ごすには最適な宿でした。
スタッフのサービスもアットホームな感じで非常に良く、また施設自体も綺麗で清潔、隣の部屋の音も全く聞こえません。
お風呂も含めて細部にまでこだわっている施設やアメニティも良く、朝食がまた絶品でした。
次回は、このホテルの別の施設に宿泊しようと考えています。
自分だけの隠れ家的な感じで利用でき、非常に良いホテルです。

子供連れの家族旅行 2021年11月22日

宿泊前に旦那の誕生日でサプライズをお願いしました。ご丁寧にメールでのやり取りでどんな演出にしたらいいかなどご一緒に考えくださり、とても嬉しかったです。
ホテルのアメティも豊富でお部屋もとても綺麗でした。
朝食付きにしましたが、健康を考えての和朝食でありとても美味しかったです。
今回の旅行をホテルメインにしていたので
とてもいい旅行になりました。

本当にありがとうございました。

カップルで旅行 2021年05月05日

お部屋は広く清潔でした。お風呂も快適でした。ただ、朝食が仕出し屋のお弁当でしたがお吸い物が冷たかったです。量も朝ごはんにしてはとても多かったので、もう少し少なくてもいいので温かいものは温かく食べたいです。味が良かっただけに残念でした。

2018年03月28日

観光地に近い

スタッフの接客、アメニティやおもてなしサービスも良く清潔感があり居心地の良いホテルです。
お風呂も水素風呂で泉質が良く最高でした。

2017年11月30日

家族旅行

おじいちゃん、おばあちゃん、子供を連れての旅行に利用させてもらいました。
5人泊まりましたが、部屋も十分に広く、お風呂やインテリア、お茶や飲み物、お菓子などのサービスにもこだわりを感じ、素敵な時間を過ごすことができました。

京都御所や二条城も近く、観光も不自由なくできました。
また京都に家族旅行をする時には利用したいです。

2017年07月26日

The property is very nice, clean beautiful setting and quiet neighborhood. The staff is friendly and accommodating. Very nice experience.

家族旅行 2025年08月27日

Séjour parfait

Hôtel très bien situé pour visiter Kyoto. Chambre très confortable. Services et prestations au top. Accueil parfait

2025年08月27日

Parfait

Tout etait impeccable

2025年08月07日

The staff is very professional and kind! Thank you, it's also just a lovely respite. The bath for me was heavenly

家族旅行 2025年08月05日

Our room was large and very compact with a spa located like bathroom. The staff was very accommodating. The neighborhood is quiet and uncontested but convenient to attractions and public transportation.

家族旅行 2025年07月20日

Very nice boutique hotel. Small and quiet. Only reason for not giving a perfect review is that the room we had was very musty and moldy smelling.

家族旅行 2025年07月02日

staff were all so kind and helpful. amenities and welcome gifts were amazing. room facilities are all great quality. hot tub and bathroom in general was top notch.

家族旅行 2025年06月19日

Excelent Place

2025年06月17日

Good location. Staff very friendly. Very clean.

2025年06月10日

Great property. Staff was very helpful and spoke great English which was a bonus.

カップルで旅行 2025年05月28日

We loved this small luxury boutique hotel and its traditional Japanese experience.

家族旅行 2025年03月27日

The staff was amazing.

2025年03月25日

The staff provide an outstanding service and support. They even helped us to order food to our room with dietary restrictions. Staff are very friendly and extremely helpful. We had a wonderful stay for our Valentine's day in Kyoto.

家族旅行 2025年02月18日

We are a family of 4 and we booked 2 rooms. The service was incredible from start to finish. Aya and Rodrigo go out of their way to make sure you have everything you need. There was also a young Japanese man, I forgot his name. He was the sweetest person you will ever meet. The rooms were spacious and very clean. The neighborhood is very quiet and a little bit away from the city, but there are places to eat within walking distance. I would stay here again if we ever came back to Kyoto!

家族旅行 2025年01月06日

This was our first time in Japan, the staff are super nice and welcoming to tourist. They helped us navigate the area and even booked reservations for us.

カップルで旅行 2024年12月17日

This is the nicest hotel staff on the whole planet. I'm not exaggerating! As my husband is a vegetarian, we were concerned about getting decent meals. Not only did the staff arrange a special vegetarian breakfast for him (served in the room), but helped us make dinner reservations, and, on a memorable occasion, raced a block away where we were waiting at the laundry, with three options printed out with QR codes and everything, to help us decide which one we preferred. Great with taxis, too; and always remembered to learn our plans for the day and to ask how our day had gone.

The hotel is in a small-scale residential neighborhood, quiet but with many services. It is a bit of a hike from the nearest subway station, but it is not hard or genuinely expensive to call a cab if you haven't the legs for it.

カップルで旅行 2024年12月09日

The entire staff was amazing! We would stay here again.

2024年08月07日

The staff at the Junei Hotel was amazing. They were attentive and helpful in every way. We loved how clean the room was, and the soaking tub was wonderful at the end of the day. The hotel is in a quiet, more residential part of the town, and we did travel by taxi quite frequently.

家族旅行 2024年07月20日

Extremely friendly and helpful staff

Exceptional staff and beautiful rooms. We had a wonderful time here and would recommend it to anyone. The location is excellent for the palaces if that’s what you’re into but not near the main shops and older districts. We caught taxis everywhere which the hotel organised for us and we were very happy with that. Taxis weren’t too expensive.

2024年07月11日

Extremely friendly and helpful staff

Exceptional staff and beautiful rooms. We had a wonderful time here and would recommend it to anyone. The location is excellent for the palaces if that’s what you’re into but not near the main shops and older districts. We caught taxis everywhere which the hotel organised for us and we were very happy with that. Wasn’t too expensive compared to Europe and other places visited.

2024年07月11日

Beautiful room / OK overall

The room was beautiful, a bit old style in terms of tech but it was overshadowed by the traditional interior. It’s a small place, only 8 rooms, however we met 6 persons in charge during our 24 hour stay. It did make it a bit awkward because some of them were super friendly, whereas others didn’t keep up. In essence, it’s worth the money but not sure if I’ll stay there again due to the location being far away from the center.

2024年07月02日

Hotel pretty small
No restaurant
No parking
Staff very helpful
Price too high with the room and facilities provided

2024年06月30日

For the price, JUNEI Hotel Kyoto Imperial Palace West is an excellent option for those interested in having a more traditional, ryokan-type experience. While there is not a huge list of amenities, the service was excellent (shout out to my man Rodrigo, who hauled our luggage up three flights!), the rooms themselves are excellent. We chose a room with a king bed, which was very comfortable, more so than other ryokan-style hotels we stayed at. The bathing tub was wonderful, with relaxing music and high quality bath products. Our king bed room did have a window, and was extremely clean, quiet, and peaceful. The location is convenient to the Imperial Palace but not necessarily to much else. There are some nice cafes nearby, though! Next door is a petite donut shop with a very nice owner that we recommend.

カップルで旅行 2024年05月12日

A very charming small property with a large room and great soaking tub.

カップルで旅行 2024年04月01日

Amazing rooms & staff could not be any kinder. Loved it. A

子供連れの家族旅行 2024年03月24日

I really enjoyed staying at this hotel and would give them a 10 star review.

2023年12月25日

Beautifully kept. Generous staff. Near nice restaurants.

家族旅行 2023年07月11日

We were really disappointed with our stay at JUNEI considering how much we paid. We were placed in the room right next to reception which meant that you could hear everything going on outside including people coming and going and speaking to the staff. It felt like we had absolutely no privacy and we weren’t able to sleep well due to all the noise. The pillows were uncomfortable and I’ve been to cheaper hotels that have used better linen. They didn’t provide a phone charger which every hotel seemed to provide before we came to JUNEI. Overall very disappointing - hotels should never place guests right next to reception with zero sound proofing facilities.

カップルで旅行 2023年04月24日

這是一家小型的日式旅館，服務人員態度優良，因為沒有電梯，有行動不便的老人家上下樓梯可能不太方便，離地鐵站有些距離，除此之外都算滿意！

2023年04月10日

the staff at front desk was just amazing and i cant remember her name but she was really helpful.

グループ旅行 2019年07月07日

Wonderful stay

The hotel is a nice blend of the old and the new. Room is big and has futon and western bed option. The tatami was well maintained, had a natural freshness of the flooring. The overall ambience was relaxing.The service at the hotel is fantastic; helped us to make reservations for dinner and any quick questions was followed up promptly even if they do not have an answer on the stop. We wanted to go Arashiyama and they came back with the transportation options. The breakfast was on time daily and fresh!

Only downer was that they only have Japanese tv channels and the place can be abit of a search.

2019年05月25日

What a fantastic little hotel. Off the main tourist drag, but conveniently located. I can’t say enough about the staff. This hotel was a wonderful surprise, as I had booked it in desperation when I couldn’t find another hotel in Kyoto. Turns out it was my lucky day. I am almost tempted not to write a great review, as the hotel is quite small...however, this little gem deserves a major shout out for its excellent service and value. To those who book here...take care of this place.

カップルで旅行 2019年04月09日

Beautiful and very relaxing experience,the deep water bath was so tranquil and also the staff were extremely helpful.

カップルで旅行 2019年02月21日

The hotel is beautifully decorated with very, very modern facilities including a hydrogen bath which was lovely and a raised tatami area for having breakfast which was terrific. Staff could be more knowledgable about nearby restaurants as the location is a bit out of the way. Very quiet.

2018年10月25日

very nice boutique hotel spacious peaceful rooms

Nice spacious rooms, a lot of nice features. However aside from the one hostess, the rest of the staff was absolutely clueless about staying at the hotel. They didn't know about any places for breakfast no tours, couldn't even call a taxi. However the main girl was wonderful. When she wasn't there however, it was hard to do things.

2018年06月27日

Nice boutique hotel

Incredible bathroom and high quality furniture
The stuff was very friendly and attentive

2018年04月11日

上質的空間惟房務清潔度待改進

地點，選物，空間感及氣氛營造的確是下過一番功夫，惟整體清潔及房務整理的專業度上還有很大的進步空間，例如打掃時房間內垃圾桶未清空，睡衣收走未補等等，讓人感覺彷彿還在試營運的狀態。

2017年11月27日

We had a very pleasant stay with the hotel which is comfy and nice! The hotel staff are also very friendly and helpful in giving travel information and advices. Surely will come and stay when we are in Kyoto next.

2017年11月27日