ホテル & スパ J-MEX - アダルト オンリー

良き

2024年02月25日

コロナ下では利用価値あり

設備　ジャグジー　サウナ快適
コロナ下では安全度抜群

2022年01月21日

立地抜群

綺麗な施設で、立地が大変便利でした。カラオケやサウナがあるのも、魅力です。

2021年12月13日

カップルで滞在

綺麗で設備もよかったです。

2021年12月06日

綺麗に清掃されていて快適に宿泊できました。受付の方の愛想がよければなお良かったです

2021年10月04日

最高

施設内は清潔だし、風呂場もとても広くて快適でした。使っていないですがサウナもついていました。
本当にあらを探すなら、テレビが大きくてベッドから水場に行く時に2回ほどぶつかったことくらいですね。丁度引っ掛けやすい配置なんだと思います。
とても快適なステイでした。

2021年04月23日

サウナ付きの部屋でこの値段は最高

食べて呑んで泊まるのに最高なロケーション
スチームサウナ付きの広いお風呂も最高

2020年10月25日

東新宿駅近く、歌舞伎町にも近い。部屋の飲み物やアメニティも充実している。デリバリーの食べ物の種類もたくさんある。サウナ、大きなジェットバスも海外のホテルにはない部屋の設備で、また日本に行ったら滞在したい。

家族旅行 2019年04月23日

部屋に冷蔵庫、電子レンジ、いろんな種類の飲みもの(コーヒー、紅茶、緑茶など)、バブルバス、アメニティグッズが充実していました。その他にも無料で貸し出してくれるものがたくさんありました。ヘアアイロンとかシャンプー、コンディショナーのセット種類多数。ラブホテルなのでホテルへの出入りが気になるかもしれないが、サービスが充実していてオススメです！

2018年01月04日

I love hotel j-mex. The worst part is to get down the stairs to the property if you have big luggage etc. everything else is perfect. This is a love hotel so you will see people using it for that purpose, and cigarette smell if that bothers you. If not, J-Mex is always my go to when I stay in Japan. The room is huge. The bathroom is the best. 100000/10 we love you j-mex see you next trip

カップルで旅行 2025年06月25日

Amazing service very clean helpful staff

カップルで旅行 2025年05月23日

Lovely Love Hotel

Very well equipped and spotlessly clean room. Bed is a futon so a bit on the hard side. Roomy for Tokyo. This is a love hotel but honestly it's absolutely fine and the sound proofing was a big plus. I would have no hesitation staying here again. And location was superb.....very close to Golden Gai and the attractions of Shinjuku

2025年05月22日

Fantastic stay

I stayed for three days and the staff was very accommodating. They Brought me more water when needed,helped me figure out the A/C and was so polite and professional.
The room was beautiful! I stayed in the superior queen. Everyone worked well and everything was comfortable and clean.
I recommend a few paint touch ups around the light fixtures, but that is minor.
10/10 would do again.

I recommend making the entrance more visible, I almost walked past it twice.

2025年05月01日

Safe, clean and secure would best describe the property.
Very near the Higashi-Shinjuku Subway. The Suica Tourist Card made travel worry free.

2025年04月27日

Interesting

2025年04月27日

Lots of extras for a very discret price.

2025年04月11日

Okay, so I just gotta say, my stay at Hotel & Spa J-MEX in Shinjuku was seriously awesome! I had such a blast. First off, the room was way bigger than I expected, which was a huge plus. Tokyo rooms can be tiny, but this place felt super spacious and comfy.
A wealth of in-room amenities? Seriously, a dream! Karaoke? Yes, please! The entertainment system was so much fun, and I definitely spent a good chunk of time belting out my favorite tunes. But honestly, the steam room? That was the real MVP. My skin felt amazing, and it was the perfect way to chill after a busy day.
I'm so grateful for the staff, too. They were all incredibly friendly and helpful, like, seriously the nicest people ever. They were on it!

And the location? Perfect! Being right in Kabukicho, everything was within walking distance. So many amazing places to eat and explore. Shinjuku is just so lively, and it was so cool to be right in the middle of it all.

Honestly, I had such a great time at Hotel & Spa J-MEX. If you’re looking for a fun, unique, adults-only stay with awesome in-room perks and a killer location, you should totally check it out. I'm so glad I did!

2025年03月19日

Walk to golden gain for drinks and ramen, then sweat out the booze the next day in your own personal sauna or two person bath tub.

2025年02月26日

Convenient location, easy walk from metro station

2025年02月13日

The amenities were unparalleled! Loved the steam sauna and many amenities like yukata and self care products. Awesome last night in Japan for us with karaoke and NES - so fun!

カップルで旅行 2025年01月13日

Great steam sauna with lots of free amenities! Room smelled a bit like cigarette smoke and needed some cleaning. Furniture and floor showed some wear. Didn't receive a welcome drink as was advertised but that wasn't a big deal.

カップルで旅行 2025年01月09日

Great stay and location

Great hotel, great location near the a useful metro stop. Incredible shower and steam room and tub. Bed was a little hard for my liking but we still slept well.

2024年12月19日

The hotel was very clean and staff were very helpful

2024年12月12日

Unique eccentric hotel

Unique hotel with a full sauna and jacuzzi inside ! Very clean. Great location close to shopping and night life. Red light district nearby could be a perk !

2024年12月11日

It was great

2024年10月31日

Good for being cheap. But the bed was hard, theres no windows to look out. I did like the big jacuzzi bath and. Steam room. Also whenever we left and asked for cleaning they would do it. That was nice. The area around isnt very nice but its only a 5 minute walk to better areas

カップルで旅行 2024年10月18日

TL;DR: Great experience, would use again.

The negative:
The place showed it's age somewhat, the decor was rather tacky, the sofa and bed could've been a bit softer, the fridge's door shelf was broken, and the bath sink/mirror was poorly lit. Lighting was centrally controlled through a dashboard between the bed and sofa, but it's hard to use from bed, and more so when dark. I didn't get the karaoke to work, but then again I was just curious and didn't spend much time on it. The TV had lots of free VOD movies, but seemingly with poor video quality and without English subtitles (even in parts where the cast spoke non-English). Also, it was slightly annoying having to hand off and retrieve the key at the reception every time I left and returned. Altogether however these things were minor.

The positive:
Big room and bathroom by Tokyo standards. Big hot tub with strong jets and a TV. Dry sauna right next to the bathroom. Bidet with even more features than what is usually found in Japanese bidets. A mini bar stocked with various alcoholic drinks and even a couple of free beverages. A small fridge for your own things. Free karaoke (see above). Free VOD movies (see above). Lots of free stuff to use/borrow/take, e.g. bath robes (borrow). Even more stuff freely available on request. Great service and very nice staff. Very central location, and although the entrance appeared a bit hidden in an alleyway, I had no safety concerns even at nighttime.

2024年10月16日

Not traditional, but great!

2024年09月13日

Not worth

Only able to stay there for 2 days. Service was terrible. Recommend only going for a day or 2. The room was ok at least

2024年08月05日

It was good

2024年07月01日

Definitely worth a stay

Extra large room with a steam room and spa bath. Excellent facilities, good location, really quiet area. Only downsides is the lobby was very Smokey and the air conditioning was really loud. Great value for money overall.

2024年06月09日

Le lieu idéal pour récupérer du voyage

Parfait.
Reposant.
Personnel très aimable

2024年06月02日

I booked this because of the “adults only” element (thinking it would be nice and quiet) and the location (near shinjuku) - without being aware of what a Japanese love hotel was. The amenities in the room (sauna, karaoke) were fun but I would not stay here for an extended period of time. The longer we stayed, we realized the quirky/mismatched decor was mostly there to distract from stains, and although the staff were prompt and kind, it still never felt completely clean. Safety was also a concern as the lock was key based, we were always asked to return the key before leaving, and there was no second lock to prevent anyone from getting in while we were in the room.

グループ旅行 2024年03月07日

Didn’t realize this was a love hotel when booking. The neighborhood and reception desk was extremely sketchy, but the room was amazing. Sauna and bath were great and the coffee & tea was delicious. The pillows were a bit flat and the condoms were too small, but there was a massage chair in the room with mood lighting & karaoke. Overall definitely worth the price if you’re looking for a cheap stay between hotels.

カップルで旅行 2023年11月20日

Wouldn't do multiple nights...

I think some of the reviews on hotels.com for J-MEX are fake - I would never stay here for multiple nights again. The experience of a love hotel was cool, but not for multiple nights. Pillows/bed are not meant for a comfortable sleep, I ended up using my travel pillow but still had a sore body each morning.
That being said, the amenities were nice and the room was certainly spacious.

2023年10月12日

I booked this hotel with a non refundable plan. I entered the wrong dates and contacted them right away after the booking, but they were unwilling to accommodate the change.

2023年10月12日

Beautiful love hotel tucked away on a quite side street in Shinjuku! It is about a 5 minute walk to the nearest subway station, and also a 5 minute walk to enjoy the hustle and bustle of Shinjuku. The night life and dining is first rate, and the location makes it the perfect hub to be able to get anywhere in Tokyo easily by train. We've been here twice, and will definitely be back another time due to the sheer value and convenience.

カップルで旅行 2023年10月03日

Everything was great, location and amenities and staff service was very nice. It was very specious room and clean! I wish we have more time to spend inside the room such as karaoke and sauna in unit! Thank you so much!

カップルで旅行 2023年10月03日

Ensuite Jacuzzi and sauna are the best things to have after a whole day's of shopping and walking.

グループ旅行 2023年08月14日

This place was truly amazing over. I accidentally left my shoes when leaving for Kyoto and sent a message to them asking if I could get them when I make it back to Tokyo the following week and they said it wouldn’t be a problem at all. Truly amazing hospitality. Would and will be staying again in the future.

2023年07月04日

Such a lovely stay in Shinjuku. The room was clean and had everything you could possibly need. Love the little gifts. Will come back again on our next Japan trip!

カップルで旅行 2023年05月26日

The hotel had everything that I needed. If you forget anything I am sure they will have it there. The jacuzzi was amazing. My partner and I enjoyed it daily. Most staff spoke little English however they went out of their way to understand us with apps and we're very thoughtful. Highly recommended to anyone visiting Japan.

カップルで旅行 2023年04月17日

I Like This Hotel.

I really enjoyed my seven nights here. The staff was friendly, my room was spacious, the bed was comfortable, I loved the shower room, sauna, & jacuzzi. I wished I had time to use the karaoke machine. Next time! The location was convenient. Most of my points of interest, including the train stations, was within a 10-minute walk. If I decide to stay in Shinjuku again, I would rebook this hotel.

2023年03月28日

This property is being managed well above normal standards. All staff working in the different shifts were very helpful. The dry sauna and oversized bathroom equipped with a jacuzzi could easily beat most 5 star hotels.

2023年03月21日

Lots of great amenities (lotions, hair products, etc.). Enjoyed the mist bath. Helpful staff. Highly recommended! :)

カップルで旅行 2023年03月18日

Spacious room with good facilities

グループ旅行 2023年03月13日

Will come back

I had a rough first 24 hours..wallet left in cab and absolutely dead tired. Not only did they defer until the next day, they helped getting wallet back.
Room was great and roomy, location great, would book again in a heartbeat.

2023年03月10日

This place is incredible. As other reviews stated, don't let the "love hotel" status put you off. The rooms were bigger than standard rooms in Tokyo, the amenities were like no other hotel (better than 5* hotel), the staff, although a little language barrier, went way beyond to make sure your stay was comfortable. So clean, in-room whirlpool and sauna made me not want to leave. Quiet area but so much is so close and walkable. Higashi station is like 3 minute walk, and gets you anywhere you want to go in the city (connections sometimes). One thing I would say, if you have more than a backpack, take a taxi from Shinjuku station. I took limo bus into Shinjuku and rolled suitcase to hotel....next time I'll take a taxi from the station. It was dark upon arrival, and being my first time in Tokyo, it was a little tense walking to hotel. Don't let the area scare you after dark....as soon as I unloaded luggage and walked the area, I saw it was very safe and well patrolled by police. This hotel is amazing, and next time in Tokyo, it's a for sure stay here. Don't miss this one....it beats any 5 star hotel I've stayed in for quiet relaxation with amenities and staff that can't be beat!

2023年02月18日

Great place to stay. The amenities are amazing and it was in a great location. The staff was lovely. We will be back!

カップルで旅行 2023年02月16日

Great location with easy access to Higashi-Shinjuku station. The staff was incredibly thoughtful and attendant to needs. The bathtub was incredible!

カップルで旅行 2023年01月08日

This property deserves more reviews as it’s a great place to stay. Ignore the area where it’s located and you will find an amazing hotel that has massive rooms for a decent price. The English speaking staff member who took me to my room was super nice and they even gave me a welcoming gift. The rest of the staff although they didn’t speak English did their best to help. Also 2 free drinks and water per day.

2021年08月31日

It was our first stay experience at an Adults Only hotel in Japan and we were impressed with the cleanliness of the hotel/room, and the amenities this boutique hotel offers. My wife loved the steam room right in our unit. We did not try the Karaoke or the in-room Jacuzzi bathtub. The hotel left us small gifts for New Year's and a farewell champagne on our last night. Very thoughtful and impressive service.

カップルで旅行 2020年01月04日

So this is a love hotel - but don't be turned off by that! It's actually quite classy and pleasant, and a great place to stay for a full vacation in Shinjuku!

There are a lot of great things about this hotel:
- Incredibly conveniently located in Shinjuku, without any of the accompanying noise (it's tucked away in a side street)
- Friendly staff who know when to help and when you would prefer privacy
- Adorable room with an absolute plethora of amenities!!
- Hot tub and sauna en suite!
- Very reasonable priced!

All in all, I would definitely stay again!

カップルで旅行 2019年11月17日

Loved everything about the place. I booked it on the strength of the reviews it received. I had never experienced a Japanese Love Hotel before, but can confirm it did not feel seedy at all, in fact it was rather luxurious. The lovely Suzuki gave us a warm welcome and allowed us to check in early, which was so much appreciated after a long flight from the UK. We were also gifted a bottle of Cava on our last night, which regrettably we were unable to enjoy due to a very early start to fly home. Am planning on returning to Tokyo asap and wouldn’t want to stay anywhere else. Huge thumbs up. It was perfect for our stay.

カップルで旅行 2019年11月08日

Perfect way to spend the last couple days of our trip in Tokyo! Great amenities and a very helpful staff that was always willing and happy to help with any issues, and they also helped us call a taxi upon check-out.

カップルで旅行 2019年08月06日

hôtel "spécial" puisqu'il sert de lieu de rendez vous aux couples japonais désirant un peu d'intimité - cette "spécialité" devient un avantage : surface confortable avec jacuzzi et hammam + isolation phonique parfaite - ménage absolument parfait à toutes heures - quartier très calme à 5mn à pied de l'animation de shinjuku - seul bémol le wifi un peu faible par moments

2019年07月03日

Location is nice staff are friendly comfortable the only bad thing is that every-time I leave the hotel I have to give them the key back overall happy satisfied

1人旅 2019年05月10日

Staff was super nice and they always had an English speaker to help. We arrived early so we checked our luggage and when we returned to check in our luggage was already in the room. They also helped with taxis and made sure the driver new were we were going. 5 stars for great service

カップルで旅行 2019年05月08日

From well pleased guests

I would have liked a softer bed and more songs on the karaoke. More cosplay options but besides that it was an ideal hotel. Also we weren't served breakfast which made us sad. We really enjoyed our stay and would recommend to friends to stay as well as stay again next time we are in Tokyo. I give you 4.8 stars out of 5 stars. I thank you for the wonderful stay and best service I've received any where.

2019年04月11日

Loved our experience here! The hotel is situated on a street full of Love Hotels which is so unique. Check in was easy, the lobby was cool looking, and the room was laid out perfectly and about double the size of any other rooms we stayed at in japan. Loved the sauna, the jet tub with Tv, and different lighting options. Plus the goodies like face masks, naughty things and stocked bathroom amenities. Would absolutely stay again!

カップルで旅行 2019年04月08日

My husband and I loved this place, we stayed here on our last day of our trip and Im so glad we did! It had everything you could possibly need you could party or relax up to you! you could lounge in the jacuzzi and watch tv, or drink and sing karaoke. Also the room is huge (in comparison to anywhere else we stayed in Japan)

カップルで旅行 2019年04月05日

I loved the amenities of the room, the in-room sauna and jacuzzi were phenomenal and made the ending to a long Asia trip perfect. Our only negative experience was with ordering room service. We ordered twice and the first time was with a female staff person, all went well. The second male staff person that took our order seemed inexperienced and we received the wrong order despite our use of pictures to avoid the potential language barrier. Otherwise, good location, close to all night life and restaurants in busy Shinjuku area. Beds could be more comfortable. complimentary water was a nice perk.

カップルで旅行 2019年03月12日

My favourite in tokyo.

Always a pleasure. This hotel is a nice way to relax in tokyo, this was my second time here. After a long Hectic day in tokyo, Its nice to put on some sauna and jacuzzi and just relax. Also the massage-socks were amazing.

Television is super-hightech with lots of good movies/Music videos/entertainment included kn room price. (No extra charge for that). Room service works Well.

There is no breakfast, But there is nice places nearby. And room service. And karaoke.

Cleaning of room was 100% spot on! Just amazing!!!

Highly recommend this for couples having a romantic trip.

2019年01月20日

ทำเลดีใกล้สถานี ของอำนวยความสะดวกครบ
พนักงานต้อนรับยอดเยี่ยมมากๆ ห้องอยู่สบายแต่ตอนจองกับห้องที่ได้รับดันเป็นคนละแบบกันกับในภาพเลยไม่ค่อยประทับใจเท่าไหร่
เวลาเข้าออกต้องฝากกุญแจไว้ แต่มีพนักงานคอยบริการตลอด
ตกดึกเดินเล่นคาบูกิโจสบายๆ

2019年01月14日

American Review 10/10 Stars

This hotel is not only super convenient for travelers, but SO LUXURIOUS! Don’t let the stigma of this being a Love Hotel sway you from booking. Mary Lou is the English speaking staff and she will explain all the functions of the room for you—plus she’s super nice! The room is complete with a sauna, jacuzzi tub, karaoke, surround sound audio, AND you can rent a Wii U from downstairs if you want. The hotel also give you a bag of souvenirs, bubble bath, and Epsom salts too! A great place to relax! The Higashi-Shinjuku station is just around the corner and There is SO much to do around the area. Perfect hotel for a Tokyo stay!

2019年01月13日

Although I believe that this hotel is normally hourly, or nightly, stays, we stayed for almost a full week. The hotel staff was accommodating and friendly, despite a language barrier. The executive concierge, as well as Maryann, another staff member, were especially helpful. Our room was made spotless every day. The amenities were amazing (sauna and jacuzzi in room, karaoke, free adult entertainment and video on demand, lots of items and toiletries to borrow or rent, 24 hour chinese food). Although the hotel was fully booked most of the time, especially on weekends, we never heard anyone - rooms are soundproofed. We were so comfortable, happy and impressed.

This hotel is in Kabukicho, which is a nightlife part of town. Golden Gai (many small bars) is nearby. There are many smaller train stations nearby, and Shinjuku station (also a big mall) is a 10 minute walk. Harajuku and Shibuya are a quick train ride away. Overall, this area was very convenient, fun, and safe. On the weekends, it gets very busy with people partying, but on weekdays and mornings, it is quiet and serene. Highly recommend staying.

2018年12月04日

Enjoy!Do not be put off by 💗 hotel status at all

Lovely hospitality, great hotel- so not be put off by love hotel status! Great service (Suzuki amazing and gave us a gift for our 5 yr anniversary ❤️) close or walking distance to lots of cool things to do - Gyoen Park, golden gai (bit of a rip but nice to see🤨) omoide yokocho (👍 some nice spots) and all the great shops and bars etc.
Fab 2 days, recommend. Tbh some of the other love hotels near this one look older and less nice. This one is really nice and a good base for travelling - enjoy!

2018年11月11日

A Great Hotel

Overall, this is a great place to stay. The staff are extremely friendly and welcoming. It is an easy walk to lots of fun places in Shinjuku, and just around the corner from 2 subway lines. The room has a lot of fun features, like a karaoke machine, huge selection of free movies (adult movies and traditional Hollywood movies), 2 person tub, and sauna. And, on the last night of our stay, we returned to our room in the evening to find a bottle of champagne on ice for us.
It is a love hotel though, so if you are uncomfortable with flipping through the channels and randomly hitting porn, this probably isn't the place for you.
The only cons: 1) The bed was really, really firm. I believe the bed was closer to a traditional Japanese futon than a western style mattress.
2) I believe smoking is permitted in the common areas, so the lobby and hallways can smell like cigarettes. Not a big deal, but if you are someone who has a really strong aversion to that smell, that might be a turnoff.

2018年10月31日

This hotel is a must stay for any couples wanting to explore Tokyo.
For a start, check in finished at 11pm. But our flight was looking to arrive late so we would potentially miss the check in time. We emailed the hotel the situation and they assured us that we would be fine to check in and no fee would be charged.

We had a goody bag waiting for us, with an explanation on how to use all the amenities by an English speaking staff member. The room had karaoke, a spa and a seperate sauna, a bidet and plenty of free water, towels and robes.

Shinjuku is only a 5 min walk, with stations all around! We travelled on the rail system with ease to Mt Fuji, Ikebukuro and Akihabara! The Golden Gai is a 5 min walk and the street the hotel is on is a quite street.

The room was cleaned each day and the free face masks bubble bathes, coffee, tea, water and towels were restocked each day. We had big days 9f exploring and walking. We can't stress enough how amazing it was to come back after each day to a spa, sauna and a stocked room.

The staff were AMAZING!!! So helpful and lovely each day. We received a bottle of champagne on our last night with some cheese crackers. We enjoyed the sparkling wine in the spa with the 'party lights ' as we called it, in our last night and slept like babies for our big flight.

Thank you Suzuki and Team. We will be back again!!!! We loved Tokyo and Japan!

2018年10月29日

Suzuki was a great concierge with excellent communication and hospitality.

2018年10月22日

Fint sted dog med lidt dyster stemning

Fint sted med mange faciliteter. Dog var stemning lidt dyster (måske fordi det er et love hotel), da der ikke var nogen vinduer og dekorationen ganske tung så at sige. Servicen var dog helt fantastisk og der manglede ikke noget :-) Karaoke var dog lige ubrugelig og skuffende da det var midi-toner og samme musikvideo til alt.

2018年07月31日

Hotel J-mex is the best hotel i’ve stayed. Just a little base for comparison: i’ve stay at corner suite in Aria Vegas, villa suite in Naraya Costa Rica, etc. I love the fun, privacy,hospitality and just overall amazing-ness of this hotel.

We stayed at the room where the jetted bathtub was huge with a sit in the middle and a TV so you can watch whatever you want while taking the best bath of your life. The water pressure is amazing. They also have this acrylic stool so you can sit while showering and the shower head can be adjusted at varying heights. There's also a wet sauna in the bathroom. I can just stay in that bathroom forever. The body wash, conditioner and shampoo are all full size. They also gave you a bath towel in addition to the bath sponge along with various bath bubble packages. Truly incredible . There were 3 different types of bath robes: a yukata, a thin white bath robe and a thick bath robe. So you can choose whichever one you wanna wear.

There was also a microwave and 1 mini bar and 1 mini fridge. The sink outside has a stool for you to sit. And best of all is the Japanese toilet with the bidet that cleans you and also cleans itself.

Location wise: the hotel is close to Higashi-Shinjuku station. Around 10-13 minutes walk from the Shinjuku main station. I’m in love with Tokyo and hotel J-Mex is one of the reasons why

2018年06月25日

Cool hotel/room with friendly and helpful staff.

Greeted by the super friendly manager(who spoke excellent English) and shown to the spacious room(with a kindly offered gift waiting for me). Sauna room was bliss and a something I didn't expect. Housekeeping was superb and leaving/returning hotel was no hassle at all. Near to Golden Gai and Shinjuku/Shin Okubo stations. 5*; absolutely recommended - mainly due to exceptional customer service.

2018年06月05日

除了位置难找一点，其它都不错👍

2018年05月30日

*****5 STAR HOTEL⭐️⭐️⭐️⭐️⭐️
This hotel was a DREAM find!!!
The staff were all extremely helpful and friendly, Suzuki gives top-notch customer service! Our room was very clean & organized. We were given gifts along with free water and juices, and the room was supplied with fresh yukata robes daily :D Every room has its own personal sauna & hot tub, and yet the shower set up alone is beyond relaxing (there’s even a t.v. in the shower/hottub if that’s your style)!! When leaving the hotel, you can go any direction and you’ll run into something amazing and worth while, very walkable area day and night! I would definitely recommend, and rebook myself!!!! 5 STARS
⭐️⭐️⭐️⭐️⭐️

2018年05月28日