シェイクスピア ホテル

館内は落ち着いた雰囲気があり、とてもよかったです。
宿泊した日は、近くでイベントがありバイカー集団の方たちも宿泊していたせいでロビーや朝食時は、とてもうるさかったです。
ホテルは良かったです。

家族旅行 2023年09月21日

ありえない

19時以降朝まで、ホテルの従業員が
いなくなるとは有り得ない。
テレビのリモコンが壊れて操作できなかったが、
そんな事は全然、大丈夫な事。

2023年01月23日

食事付きプランだったがお店はホテル外のお店で雰囲気と料理どちらも良かった。

2022年10月09日

すごく親切。でも寒い。

フロントの方はすごく丁寧、親切です。
ただホテル自体が古いのか、証明が暗い。そして
暖房があまりきかない。この２点が残念でした。
それ以外は家族４人でゆっくりはできました。
ありがとうございました！

2022年03月22日

スタッフの方がとても親切でした。
トイレの便座が暖かければ一層良かったと思います。

2022年03月21日

近くに飲食店もあり、ゲレンデも近かった。
応対も明るく、サービスも良かった。

グループ旅行 2022年03月20日

立地は申し分ないです。外食、テイクアウトなど沢山あります。部屋は清掃が不十分で前泊者の物やゴミが落ちていました。壁が薄く隣りの部屋がうるさいと眠れませんがフロントは19時までなので対応してもらえず我慢しました。客層はほぼ中東やアジア系の方がほとんどで日本人はあまり見かけませんでした。フロントもアジア系の外国の方です。
暖房があまり効かず寒かったです。

家族旅行 2022年01月03日

夜スタッフがチェックインする時いない。荷物など運んだりしてくれたらもっと良い

子供連れの家族旅行 2020年02月23日

部屋が少し寒かったです

2020年02月17日

また利用したいです。

外観だけでなく、部屋の雰囲気や香り、アバウト感が海外に来たかのような雰囲気で楽しめました。部屋も清潔感ありシンプルでよかったのですが、バスルームの臭いが少し気になりました。また、朝食は8時からと決まっています。わが家は前日アクティブに動いた関係で朝寝坊。朝食時間の幅がない事にどうかな？とも思いましたが、スタッフの方も皆さん明るく感じがよかったので、総じて満足な宿泊でした。

2019年08月09日

いいホテルでした(^^)

スタッフの方の対応がとても良かった。ウォシュレットがあれば最高でしたね（笑

2019年05月06日

ベット数の分かりにくさ以外は満足です。

3名一室で予約したので、すっかり、エクストラベットが入っていると思いきや、２つのシングルベットのみ。エクストラベットは、5000円増しということで、そのままなんとか3人で使いました。
割増分のお金の点以外は、ベットをくっつけましょうか？等、気にかけていただきました。場所も便利で、コーヒーも好きな時にロビーでいただけて、満足です。

2019年05月06日

サービス

柔軟に対応していただきました。

2019年05月04日

しっかりリゾート満喫

立地条件は抜群。すぐホテルの前にレストラン通りがあり、沢山のレストランやバーが並んでおり、アフタースキーの楽しみに全く不自由しない。しかも、レベルが高いのでしっかり楽しめる。リゾートだけあって、単価は高めではあるが、外人向けのボリューミーな食事なので、1人一品で充分。つまり1人2500円くらいでしっかり飲み食いできるのが相場のようだ。ホテルはオシャレで清潔、しかもスタッフはフレンドリー。不満といえば、ホテル代の割に部屋がやや狭いのと、ユニットバストイレなので、お風呂は狭い。この辺りは、平均的な日本のサイズかもしれないが、リゾートとしては少し物足らない。

2019年01月16日

接客も 人により良いと悪い人がいますね

良いホテルに比べると まだまだだと思いますが
悪くはないと思います。

2019年01月05日

朝食が充実したホテルでした。
パンの種類がトーストしかないため、種類が多いとより良くなると思います。

2018年08月17日

Amazing property! Loved the onsen and family owned feel.

2025年03月31日

Location and staff friendliness was amazing!

家族旅行 2025年02月19日

Dated

Very old dated with limited amenities in the room. Old furnishings. Noisy. Comfortable bed and well heated. Very pricey for what you get.

2025年02月17日

I booked a stay here very last minute. For the price tag I was very underwhelmed, the carpet in the room has seen far better days and the bathroom was nothing more than the bare essentials. Everything was very outdated. This is the only hotel I have seen in Japan that didn’t have a bidet in the bathroom.

The rooms are decently sized but a large amount of space is taken up by a weird array of furniture that isn’t super usable because of how much space they take up(ie the table in front of the couch that has to be moved outwards to use the couch comfortably, which then blocks the entrance and desk)

The staff were very friendly and helpful though!

2025年02月15日

Near eating place and bus stops to ski resort

家族旅行 2024年02月12日

Value for money stay

Excellent breakfast

2023年05月07日

Olivia and her team were very warm, welcoming and helpful. Shakespeare Hotel is very charming, has everything you need and it is located conveniently close to Base Camp where you catch the shuttle to the mountains.

カップルで旅行 2023年02月19日

Well located in Echoland

I stayed for 3 days whilst my friends apartment had guests. The hotel staff were lovely, the room was small but clean and did what it needed. Location is very good. Would recommend.

2023年02月06日

A good place for direct access to Hakuba

The Shakespeare is ideally situated for hitting the slopes and enjoying the local restaurants. Access to the buses at Hakuba base camp is a 1 minute walk across the street. There are a number of good restaurants nearby, but you should reserve early to get a seat. The Shakespeare can help, and they offer good recommendations on the area.

We stayed in the annex building. The carpet in our room was stained and covered with a rug in one spot. There are a lot of early 20s tourists who come to party and hit the slopes, so I suspect the rooms get a lot of damage from this (drinking and snow gear). The beds were clean and comfortable and the heating was good.

The included breakfast was good, it's provided by a couple who own a restaurant in the compound. They were really nice. They work pretty hard when there are a lot of guests eating, so it's best to come early or wait till the rush is over.

The Shakespeare a good choice if you want easy access to Hakuba's main attractions.

2020年02月16日

Awesome location, situated very close to the Hakuba Base Camp stop and in the middle of most restaurants. Bed was slightly uncomfortable, I think mainly because the mattress hung over the bed frame...
Didn't eat breakfast at the hotel, can't comment there.
Staff was super friendly, super helpful.
Rooms were clean and big enough.
Enjoyed the stay and would return!

2020年02月04日

Very nice staff, clean , helpful. Great location.

2020年02月02日

Shakespeare Hakuba

Great stay. The front desk had quick communication by email, spoke excellent English, and the shuttle service was excellent, even giving us a lift to the Onsen halfway through our stay.
The location was as central as you can get in Echoland, right in the heart of the action and across the road from Hakuba Base Camp bus terminal. That being said, there is a bar out the front which was never an issue until Saturday night when there was a little bit of noise.
The room was a decent size by Japanese standards, typical small basic bathroom but everything was clean. The bed was two singles or king singles pushed together, and we could feel the join in the middle. We had a mountain view room and the view to the mountains was beautiful.
The building itself is very nice in an old English thatched roof style, and has food, massage and yoga facilities onsite, along with a well setup drying room.
Side note about the area: Echoland has no ATM, the closest is in Happo about 15 minutes walk away. This is also where the closest slopes are, or short bus ride or taxi away. There are lots of places to eat but reservations are recommended.

2020年01月28日

Great location

Check in was easy, hotel is in a great location - close to lots of bars, restaurants and a central transport hub for the ski resorts!

2020年01月05日

冬天可試, 春夏則免

酒店沒有冷氣, 開窗很多蚊. 廁所沒有洗patpat設備. 同行8人, 都說不要再訂此酒店.

2019年05月22日

Well I owe the staff an apology. I left a not so great review because of the bed and pillows... The first night I did not sleep well because the mattress was way to hard for me. After I let the front desk know they told Olivia. She mostly manages the property. She went WAY above and beyond remedying the situation. She actually went and bought two pillows that were to the specifications I usually like AND she got a memory foam bed topper!!!!! Seriously amazing person and service. I feel like I’m a guest in her house.
I also had a chance to explore the neighborhood and it has really great restaurants and stores close by.
Another thing Olivia organized was a free car ride to a beautiful Onsen and pick up. I feel beyond pampered. At first the look of the hotel was a bit dated but the Aloha she gives and the homey atmosphere is really wonderful.
I’m I’m lucky enough I will be back.

家族旅行 2019年03月16日

Very close by everything, ( Bus stop, restaurant, shops and ski place )

家族旅行 2019年02月21日

Many restaurants nearby the hotel but all are full in at night, we have to book it 1 day in advance to have seat.
The hotel has only 1 staff in the morning, no elevator, check out early in the morning, so i have to carry my luggage from the 3rd to the lobby by myself.

2019年02月18日

酒店的管理人员热情友善，并能熟练使用英语，中文。酒店离雪场的穿梭巴士站只需步行几分钟，十分方便雪友到达各个雪场。酒店周围有一些不错的餐馆，提供当地和西式食物，但需注意，雪季时游客众多，餐馆需要提前预约，否侧，被拒服务的可能性是相当大的。我们3人在HOTELS.COM预定时支付了全额3人房费和早餐费用，但在CHECK-IN时，酒店声明实际只收到我们2人的费用，需要我们支付额外1人的早餐费和加床的费用，经过协商，酒店最终免除了额外加床的费用，但我们还是多支付了1人的早餐费。除了这点不愉快，还是蛮推荐这家酒店给去白马滑雪的雪友。

2019年02月13日

Good hotel

The Shakespeare Hotel is a good hotel with friendly, very helpful staff and close to several restaurants, bars and cafès.
It was probably a little over priced for the condition of the hotel (or was when I stayed there in the high season - February - everywhere was expensive). The rooms are basic but there were stains on the carpets and furniture. If you are just there to ski or be outside in beautiful Hakuba and won’t be spending much time in your room, it’s a good, reasonably priced hotel compared to other hotels.
The location is pretty far from the ski field. It’s about a 15-20 minute walk or there are hourly shuttles from he “base camp” which is very close by. There are restaurants, bars and cafès in the area which is convenient.

2019年02月10日

Great location for skiing and restaurants

There’s now central room with a fire place, just a huge yoga room??

2019年01月10日

5star service at every point. Everything explaind and all of our requests were handled perfectly. Will go back. Highly recommend

2019年01月09日

Nice hotel

Nice hotel, with very helpful staff, especially Olivia, Nikki and Drake. Well located within walking distance of everything in hakuba

2018年04月21日

Great location and has the potential to be a fantastic venue. The hotel needs a complete over haul. It has serious problems with plumbing and the smell in the entrance and throughout the hotel is awful and be a deterant for most people. A drop in bathroom although shower is a good one. Rooms not cleaned everyday and you need to submit ticket to have cleaned. Staff are friendly and helpful in the area and the logistics with skis and area etc.

2018年02月27日

Convenient location, warm room, plenty hot water and good wifi. Beds a little small for 4 people.

2018年02月17日

Skiing holiday

Several staff spoke excellent English, they had an Australian chef that did breakfast on week days, and a Japanese chef on weekends. If you wanted to hire gear we were picked up from the hotel to get fitted out. The rooms were a good size, and warm.

2018年01月31日

Too hot!

The room temperature was centrally controlled, so you could only have low, medium or high fan for heat. As such, the room was way too hot no matter what setting you put it on. The beds only had one doona cover and no sheets, so you were sweaty at night but couldn’t cover yourself with anything because the doona was so heavy. The windows didn’t shut properly and would always open by themselves. The shower temperature was awful, fine one minute and then scalding the next. Showering was a scary experience. The front foyer of the hotel smelt like sewage mixed with incense! I wouldn’t recommend this hotel unless you like being across the road from the pub!

2018年01月27日

Отличные новогодние каникулы

Отличное расположение отеля, рядом остановка автобусов, с которой на бесплатных шатлах легко добраться за 10-20 минут до Happo-One, Hakuba 47, Iwatake, Goryu. Дружелюбный и общительный персонал, проконсультируют и дадут дельные советы по любому вопросу. Все свободно разговаривают по английски. В отеле два-три раза в день проводят занятия йоги для желающих. Номера вполне просторные, чистые, уютные, с туалетом и ванной. В холле комфортные диванчики, столик с чаем, кофе. Не хватает камина. Рядом с отелем есть несколько хороших ресторанчиков и баров. Я думаю, Shakespeare Hotel - отличный вариант, к тому же за адекватную цену.

2018年01月19日

Short stay

We stayed here for 5 nights. I would only recommend this hotel for its location. Right on the Main Street in Echo Land, so close to restaurants and rentals. It was also right next to the bus shuttle. You only receive one key, which is attached to a huge key ring - not ideal when all you take boarding is your jacket which is filled with other essentials. You have to request for a room clean which is fine, except when you expect your dirty cups to be replaced and an actual clean to happen. If you need your boots, gloves etc to be dried, I suggest using your own room and not the “drying” room. Laundry facilities only consist of one washer and one dryer - so that’s playing on luck there.
Breakfast is buffet style and was okay if you like your hot food cold. It was included so you either take it or leave it. I am sure there are other places in Echoland that can provide a better stay.

2018年01月10日

Nice hotel with friendly staff

I had a great experience at the Shakespeare hotel. The hotel is located about a mile from the Hakuba Happo One bus terminal and Happo One gondola, but you can walk it, take a shuttle, or request a lift from the hotel staff if they are free and up to it! Although I stayed at a busy time (NYE), the hotel staff was still making every effort to ensure I had a good stay. I wanted to specifically thank Jake for being so hospitable and helping us with our every request. He was a pleasure to see any time we went to the lobby.

Jake

2018年01月02日

Over and Beyond

We recently spent 4 days at Shakespeare on our honeymoon. My wife and I were overwhelmed by the effort made by Olivia and all her staff to make sure we had the best stay possible. Nothing was too much and the personalised service and advice was excellent.

One day we will hopefully return to Japan, Hakuba, and will most definitely be residing here.

2017年04月19日

Great stay

Super helpful staff, cute hotel, right next to bus stop which is very convenient if you have not car.

2017年02月25日

Great location and outstanding service!

The service was outstanding. The front desk is english speaking which helped us a lot. They came and picked us up from the hakuba bus stop. It is also 10 - 15 min drive to the slopes which is very convenient. They were extremely helpful in booking a cab and giving us recommendations. The rooms were really clean - small but cozy and comfortable and the heating system was perfect. Even though the hotel doesn't have the best ambience it is located in echo land which has great bars and cafes where you can hang out after a day of skiing/snowboarding. Definitely worth staying here.

2017年01月31日

Renovated (clean), Unique activity (yoga studio)

Renovated rooms, new yoga studio with great Yoga instructors... 5 diners in the hotel complex, an organic food shop and also a massage place. shuttle bus to ski resorts right in front of the hotel... I bet its hard to diffrentiate through rooms and service in Hakuba but location... and what's around your hotel matters... It's based in Echoland where all the bars are... so it had to the convinient access to the ski slopes, convinience of a large scale hotel (diners, massage, yoga studio) but also get a feel of the local streets.. perfect for first time Hakuba visitors.

2017年01月30日

Fairly large room. Super friendly staff.

Fairly large room. Super friendly staff. Good for skiing even though we went in December and there wasnt much snow and some slopes were closed. Next to the hotel are all the restaurants. Shuttle busses bring you free of charge to all the slopes. The hotel has drying room and is walking distance to equipment leasing.

2016年12月29日