信州渋温泉 古久屋

お風呂用のカバンに別の方の靴下が入ったままだった。

家族旅行 2025年06月11日

お風呂が沢山有りとても良かったです。

2024年09月15日

客室露天風呂付きのお部屋に宿泊しました。
泉水が良く、ここのお風呂に入って肌荒れが落ち着いた気がします。ずっと泊まっていたかったです。
また貸切露天風呂が沢山あり、一泊では全て周りきれませんでしたがとても楽しかったです。

ご飯は美味しかったですが、夕食は少し物足りなかったかもしれません。
スタッフさんの対応はとてもよく、おすすめの観光スポットなど教えてもらえて良かったです。

近くで九湯巡りができ、楽しめました。
ただ夏の季節はお湯が熱かったのでまた冬に行きたいなと思いました。(水により温度調節できますが)

家族旅行 2024年07月29日

たくさんの風呂

個室風呂なので、久しぶりに夫婦で入浴しました

2024年07月14日

最高の温泉

ともかく温泉が充実、21時15分までは予約制で家族でゆっくりと入れるし、それ以降は自由ですが沢山温泉があるので一晩中楽しめます。食事も美味しかったです。アメニティだけがもう少し充実していたら良かったかな。

2023年06月27日

お風呂がお部屋の露天風呂、共用の温泉とも大変良かったです。施設自体は古いのですが清掃も行き届いていて快適でした。食事も美味しくてとても良かった、また行きたいと思いました。ありがとうございました！

家族旅行 2023年06月15日

すごく落ち着く雰囲気で宿の温泉が種類豊富かつ、貸切で利用できるのが素晴らしかった。
部屋にある露天風呂も源泉かけ流しでいつでも入ることができる。
また、温泉街の外湯も9種類あり、今度は長く滞在してより温泉を満喫したい。

家族旅行 2022年10月02日

良かった

お風呂がたくさんあり、楽しめました、朝にお風呂を出た後に、レモン水が、片付けて飲めなかったのが残念です

2021年11月03日

食事が残念でした

夕食ですが、信州牛の蒸し物に仲居さんが何も言わずに火を点けて放置。
どの時点で何のタレで食べるのかわからず。結局火が消えて冷めてしまい、こちらから近くにいた別の仲居さんに訪ねた所、そこのポン酢で食べてください。
冷めた噛み切れない硬くなった信州牛を食べました。
部屋と温泉は良かったですが、食事が全体的に残念でした。

2021年10月11日

渋温泉は外湯巡りで有名ですが、こちらの施設では内風呂が沢山あり、施設内だけでも色々なお風呂が楽しめます。
夕飯、朝食をいただきましたが、どちらもにく・野菜のバランスが良く、量もちょうど良かったです。スタッフの皆さんも感じが良く、滞在中快適に過ごすことができました。

家族旅行 2021年10月02日

ありがとうございました！

とてもいい人達でした。
ただ、おすすめ頂いたお蕎麦屋さんの焼き鳥は美味しくなかったですw あれはきっと冷凍食品をチンしたクオリティー。

2020年03月17日

素敵なholiday

リッチに部屋風呂にしました
誕生日ってのもあり本当に本当に素敵なお休みとプレゼントになるようなゆったりとした旅館で外湯より 宿のお湯めぐりが出来て本当に良かったです！

2020年03月09日

館内温泉が充実の老舗宿

館内にある源泉かけ流し湯（露天、室内）がとにかく充実しています。室内露天と館内の温泉巡り時間いっぱいになり、結局外の温泉には行きませんでした。館内の温泉だけでもいろいろなお湯が充実しています。夕食・朝食とも、地物をたくさん使ったおいしい料理が食べきれないほど出てきて満足しました。設備は全体的に古めで隣や上下の部屋の生活音・水道の音など聞こえるものの、丁寧に掃除、メンテナンスされており快適でした。渋温泉の中心部に位置しており、浴衣と下駄でのそぞろ歩きも楽しめます。

2018年09月20日

客室露天の旅館

階段が多く、迷路のような構造になっていて楽しい旅行。ホテルの中に温泉がたくさんあって楽しめる。旅館のまわりにも温泉や蛍が見える公園、や猿が見える公園などがあり、ほっこりできました。

2018年05月23日

また来たい。

少し高い料金ではありましたが、非常にのんびりリラックスできました。
また来たいです。

2016年05月06日

Great for the Onsen and Snow Monkeys

Traditional Ryokan with many onsen baths. We had our own outdoor onsen which was nice but you could also use one of the other larger onsen by free reservation, these were great. Traditional Japanese meal for dinner which was lovely and very authentic feeling. Quite expensive.

2025年04月15日

Incontournable

Le Ryokan est superbe. Le personnel très serviable et accueillant.les bains très agréables. Exactement ce que nous étions venus chercher et même plus encore

2025年04月04日

Amazing place! Loved the kaiseki and on site onsen experience

2025年03月21日

Absolutely loved our stay here, it was one of the highlights of our trip. The staff were very attentive and kind and helped us whenever we had a question. We loved the private onsen in our room as well as the option to use the other onsens on the property. The beds were very also one of the most comfortable throughout our entire trip. The dinner and breakfast meals were amazing. We would have loved to stay longer but it was outside of our budget. Thankyou for an amazing experience.

カップルで旅行 2025年03月15日

Wow what an experience. The service was amazing. So glad we decided to spend a night here. The futton was comfortable and the onsen baths were so relaxing. One of the highlights of our trip.

カップルで旅行 2025年03月04日

文化氣息很好。私人露天溫泉很漂亮

家族旅行 2025年02月09日

Great hotel in Shibu Onsen

Loved our stay at Shibu Onsen Kokuya and would highly recommend. They made the trip into the mountains and to see the snow monkeys very easy - with transfers included and bag drop to the station. The traditional dinner and breakfast were a great experience. Also loved the variety of onsen’s available within the hotel itself - and private Onsen with your room if you want!

2025年01月06日

This was one of the most amazing experiences of my entire life. The staff there made everything perfect. I didn’t know a place like this existed and I was deeply impressed by every aspect of our trip here. It’s unreal

カップルで旅行 2024年11月19日

We cannot say enough good things about this property. The staff were incredibly thoughtful, informative, and fun to chat with! We had never stayed in a ryokan before and would recommend KOKUYA to all our friends and family. The food was incredible and we enjoyed the variety of Onsen available just in the hotel (we never made it to the public onsens). They also had a shuttle to the snow monkey park in the morning, and will transport your luggage back to the train station upon departure. We will be back to spend more time in this wonderful place.

カップルで旅行 2024年11月01日

Such a lovely Ryokan, the staff were all so kind and nice. Super friendly! Explained everything so well and offered pick up from a nearby train station and drop off at local monkey park. The baths were all so different and the vibes were really good. Would definitely go again! I'd recommend everyone to go if you want to stay in the area.

家族旅行 2024年05月22日

Super helpful staff and they speak English. The customer service was excellent with thorough explanations of the facilities, the meals and the van service to see the snow monkeys the next day (free van service)
Great meals (plenty of great food) and the baths were amazing (onsen). You can book the indoors baths twice in a day (heaven!) and I had a private onsen in my room as well. Even when the weather was super cold and rainy, I was able to enjoy and recover from my long trip. I was not able to get out and walk around the property at night since it was very cold outside. Would definitely love to return!

2024年04月20日

This is a very old building. No lift is available. The staircase is slanting and is difficult for elders to climb. Foods offered were not up to standard.

2024年04月19日

For my overnight trip to Nagano, my focus had always been to visit Togakushi Shrine for the giant cedar trees and Jigokudani Yaen Koen for the snow monkeys. This meant that I had to find lodging that was within a reasonable drive from both locations as one was west of Nagano and the other east. As I favored more of visiting Jigokudani Yaen Koen when there are lesser crowds, which meant early morning hours when the park just opens (keep in mind it takes 45 minutes to hike up to the park), I decided to go with Shibu Onsen Kukuya, which was comfortably situated in Shibu Onsen a small onsen town that is 10 minutes drive away from the park. My overall experience with this Ryokan style lodging was exceptional as they were easy to get in touch with, responsive with inquiries, English friendly and very accommodating to their guest needs. The food that came with my room reservation (dinner & breakfast) was comparable to fine dining that you would find in luxury hotels and restaurants from larger cities like Tokyo and Kyoto. The private onsens found within the premises as well as within certain rooms offer a very intimate and comfortable experience. As for the staff, they all offered a world class service from the moment they greet you to moment they bid you farewell, I was truly impressed by the attention to detail and professionalism that each staff member shared. Overall, Shibu Onsen Kokuya has exceeded my expectations and has provided me with an enjoyable and memorable experience.

2024年03月07日

A traditional Japanese hotel. They served breakfast and dinner. Exceptional. Staff very helpful, punctual, and sweet. The resort even has onsens within the hotel that guests can use. There is about ten of them. We used them instead of using the Puplic Onsen which we also had access to. Only issue was my husband is tall and had to duck in many doorways. Also we are in our 60’s and sleeping on the floor on mats was a bit uncomfortable. But definitely worth it. And going to the Snow Monkey Park was just awesome. Shuttle service was available at 9:15am. It is best to go early. Loved this place for traditional Japan hospitality.

家族旅行 2024年01月14日

This ryokan was an absolute dream. The staff goes above and beyond to make it worth the price. My husband and I got to Nagano station and the only train to get to the ryokan was out of service and we had to take a bus to the snow monkey park with all our luggage and the ryokan used their shuttle to pick us up. They also provide free shuttle service to the snow monkey park in the morning (timed) and free bagging storage. The staff also had amazing English and explained everything the ryokan had to offer as well as helping us with how to get to our next location. Aside from the staff being great, the room we stayed in was amazing (we had the traditional futons, you get to wear traditional yukatas during your stay, and you have access to 6 or so onsens on the premise (you can privately use alone or with your partner/friends/family) and all 9 public onsens in the town. Also, we did the half board and everything we ate was delicious!!!

カップルで旅行 2024年01月04日

Amazing property in Yamanouchi. Staff was very friendly and the rooms were amazing. The open air bath in the room was serene and relaxing. The private hot springs on the property were all great as well.

家族旅行 2023年12月21日

Staff and Manager went out of their way to accomodate our group itinerary, including transportation.

子供連れの家族旅行 2023年11月28日

We absolutely loved our stay here. Everyone was so lovely and helpful. It was an amazing experience.

We’re planning on coming back.

カップルで旅行 2023年10月29日

A great selection of onsens right inside the ryokan. Nice Japanese food in the half board. Very accommodating staff.

家族旅行 2023年10月22日

This property was one of best stays I’ve ever had. The staff were extremely professional and courteous. Food/meals felt authentic and abundant. The onsens offered a more atheistic variety with the added privacy. We cant thank the staff enough for how polite and helpful they truly were!

家族旅行 2023年10月15日

Wonderful ryokan you'll never want to leave

Excellent cuisine, wonderful location (private onsen, especially the outdoor ones, are great), kind and friendly staff, beautiful atmosphere at night, traditional and spacious rooms (chilling in the room onsen bath was a dream)

2023年09月15日

We stayed at Kokuya for one night. It is a larger Ryokan compared to some of the others we stayed at. The advantage of this place is that they have at least 8 baths within the property that are very different in look and feel (both indoors and outdoors) and can be booked just for your party (so a couple can use a certain bath without having to be separated by gender) - this is free for all guests. They also provide a key to the town's public baths. Very centrally located. There are yukatas in the room. Would definitely stay again.

2023年03月28日

It is a nice Ryokan style hotel, hot springs very close to snow monkey park, short train ride to nice sight seeing and cultural sites and great if you want to disconnect from normal day to day life

グループ旅行 2020年01月17日

ที่พักเรียวกังแท้แบบญี่ปุ่นชอบการบริการค่ะออนเช็นมีหลายบ่อและที่พักสะอาดใกล้ที่เที่ยว

家族旅行 2020年01月05日

Terrible Stay

Very unhappy with our stay. We confirmed 3 times by email that we would be arriving early. We were told we couldn’t check in but that we could leave our bags and get key to local onsens. We showed up and no one was there. Lights out and a sign saying they would open at 3 pm. Then when we did checkin the room was dirty and dated. We paid for 5 futons and got two (one each). Floor was so hard.

2019年12月31日

such great service! the kaiseki meals are also phenomenal. this was our second time at Kokuya and will be back for sure. Note: the property is kind of a maze of stairs, so if you can't handle stairs, this might not be the place for you.

カップルで旅行 2019年12月31日

Beautiful and historical ryokan - this place is incredible. Kokuya has been around for for hundred years and was passed down from generation to generation. You can tell there is a lot of love put into in keeping this traditional inn alive. The multiple hot baths available to guests make it a great and unique place to stay. The service was spot on. The meals were varied and delicious. The only point of feedback would be that some parts of the ryokan need to be updated. The carpet throughout the inn is quite worn and a place this expensive should look like it's worth the expense.

カップルで旅行 2019年11月29日

The facilities were awesome. Dinner and breakfast were amazing as well as the staff and private onsen. Everything was very well coordinated including pick up from the train station, dinner and breakfast, and drop off at the Monkey Park. As a departing gift the staff also gave us a small lunch and some sweets to enjoy on our onward travels. A highlight of our vacation in Japan. Highly recommended.

カップルで旅行 2019年11月20日

A ryokan with onsen right by the snow monkey park

"Shibu Onsen" is a quaint little town very close to the snow monkey park in Yamanouchi (Nagano). As onsen lovers, it was the perfect gateway for our family. We stayed at the Kokuya because of the history of the place, the number of onsen available (inside the ryokan, but also in the village) and location.
What makes the Kokuya unique is its design - the place is an amazing maze of stairs, guest rooms and baths. The staff is also very kind and caring and made us feel like we were part of the family. They are used to foreigners so English was not a problem.
However, our review wouldn't be complete without a little bit of feedback. Having visited several luxury ryokans throughout Japan, we felt that the
Kokuya is in need of serious TLC and would benefit from some repairs and a fresh coat of paint (among other things). We also noticed some onsen baths to be slimy, including our own private bath.
The quality of food we were served during our stay was not the same; the Friday dinner being much superior to the Thursday one. Guests were allowed to smoke in the hallway, right by the dinning room, which was not pleasant. Overall, we are satisfied with our stay and would recommend for visitors wishing to experience a different type of ryokan experience.

2019年11月14日

Lovely and helpful staff. Extraordinary dinner and breakfast. Not to be missed. 🇯🇵

2019年09月22日

Beautiful little city! We visited the snow monkeys from 3-5pm checked into the hotel and explored the city the following morning. Loved dinner, breakfast and all the hotsprings in the hotel available for private rentals as well.

家族旅行 2019年04月29日

Great baths and great staff

Staff were very welcoming and helpful throughout the stay. The onsen were a lot of fun. Would absolutely recommend a stay here.

2019年04月02日

Immersive Cultural Experience

Whether you are a first-time or regular ryokan traveler, Kokuya sets the gold standard for comfort, relaxation, and personalized service. The advantages over the many other Shibu-onsen ryokans include its own nine (7 public, 2 private) onsen available to all guests, and some rooms with their own open air private baths for the ultimate bed-to-bath soaking. Add in impeccable "farm and stream to table" kaseki-style meals with attentive service just short of pampering, cozy tatami rooms, and strolling the narrow Shibu-onsen lanes in a yukata and geta (or slippers) for an immersive cultural experience. While there is free and ample wifi, you'll likely want to stow your cell phone and let the worries "back there" stay there while you explore discoveries of a more inner nature. Nearby are snow monkeys, sake brewery & art gallery, craft shops, and temples. What's not to love?

2019年03月25日

Absolutely beautiful ryokan with beautiful staff. If you are hesitant to book the all inclusive dinner and breakfast , dont be and definitely do it! 11 courses of the most wonderful food and service. Worth every cent! Thankyou for a great japanese experience we wont forget.

2019年01月13日

Great experience, amazing staff!

Service was beyond expectation! They picked us up from the station even though we at last minute took a later train. The place is older and the rooms are small, but definitely an authentic experience. They also offer a shuttle to the snow monkey park and took our luggage to a cafe near the station for storage. All in all, would definitely recommend!

2018年12月21日