箱根小涌園 三河屋旅館

日本人よりスタッフの外人さんが多かった。
思ってたより大浴場が小さかった。

2025年07月26日

離れ棟に宿泊

重要文化財の建物が素晴らしかったです。離れに宿泊しまして、懐かしい気持ちになりました。とても良い客室露天風呂から見る雑木林の風景が素晴らしかったです。

2025年07月11日

食事が満足出来なかった。

家族旅行 2025年05月27日

高齢の父母と家族旅行で宿泊しました。

サービスは、とても良く
スタッフ皆さんとても優しくしてくださいました。
食事も、ボリュームがあり満足です。
ただ、旅館内が寒かったです。しかたない事また思いますが…。
全体的には、とても満足できました。

2025年03月16日

施設が少し古いために寒さはありました。雰囲気は大変よく、スタッフの皆さんも快く気を遣っていただけてありがたかったです。強いて言えば、食事の席で日本人のスタッフが中心に目配りをしていて、外国籍？と思われるスタッフの方々があまり配膳や注文に気づいていただけなかったのが少し残念でした。全体的な体験は良かったのでうまく仕組みなど使いながら改善していただけましたらいろんな人に紹介できるなと思いました

家族旅行 2024年12月28日

21：00から22：00のドリンク(酒類含)飲み放題があり大変お世話になりました。宿泊施設によってはあまりない企画でしたので楽しく飲ませて頂きました。ありがとうございました。

子供連れの家族旅行 2024年05月09日

美味しくない

食事が美味しくなくてがっかりでした。

2022年08月18日

昔の建物で風情がある

家族旅行 2022年06月05日

Overall good but not as I expected. One of my family member had to leave early. They did not offer any extra meal portion to remaining family. Even though hotel already charge for the dinner. I am not returning.

家族旅行 2025年08月29日

We had a great stay at this hotel. It is right on a bus route with the stop right in front of the hotel. The included dinner and breakfast was also amazing, with traditional and western options for breakfast. Try the Hakone loop bus, boat, rope line (ie gondola) and cable car attraction when you’re staying.

家族旅行 2025年08月26日

Wonderful stay in an authentic ryokan with a long history. Property is visibly aged but generally extremely well kept and provides a top-quality yet very traditional ryokan experience. Food was excellent, staff mostly spoke very good English and were extremely friendly and helpful.
Property is a little out of the way but has a bus stop right outside for going in both directions. It is also a short walk to catch a different bus to Gora.

家族旅行 2025年08月26日

Great staff and service! Everyone is very helpful and friendly. If you are looking to attention to detail this is the place to stay and relax on holidays.

カップルで旅行 2025年07月28日

Beautiful property. Hot springs were very nice and meals were out of this world.

家族旅行 2025年07月28日

Staff were the best in service and attention to detail. Main building had some construction ongoing as of 7/2025, but stayed in villa separate from main building. Villa was traditional in all aspects including tatami floors and sliding doors. Breakfast and set dinner meals were excellent providing variety of Japanese flavors and multiple courses of meals. Villa has indoor and outdoor private onsen. Public onsen was excellent clean and location was only 45 taking local bus from Odawara station to Ryokan.

家族旅行 2025年07月26日

Great first experience at. Ryokan.

Everything was excellent from checkin to checkout. Service was prompt, courteous and high quality. Highly recommend it!

2025年07月26日

Staff service was outstanding. Room was immaculate and well appointed with amenities. Food was incredible.

2025年07月25日

毕竟旅店已经上年头了。有点旧。不过卫生各方面都保持的非常好。露天浴室地板有点翘起来了。卫生间有点异味。谢谢

家族旅行 2025年07月23日

All of it was amazing

2025年07月13日

Beautiful surroundings, authentic Japanese experience, wonderful staff.

家族旅行 2025年07月02日

My dad and I are visiting from China, and this is my first time in Japan —lHakone. From the moment we arrived at Mikawaya, everything exceeded our expectations. We were delighted to experience such authentic Japanese cuisine. The service was thoughtful and attentive. We’re already looking forward to coming back — and when we do, Mikawaya will definitely be part of our trip again. 10/10 experience!!

家族旅行 2025年06月23日

It was set in a beautiful, lush area with bus access to many outings in Hakone. The hotel is an older one, with some renovations underway, but our room was big with a private bath fed by the hot springs, a definite highlight. Every dinner and breakfast was unique and flavorful. All of the staff was engaging and respectful.

家族旅行 2025年06月13日

We were excited to reserve two nights at this ryokan, as we were truly impressed by the beautiful photos posted on Expedia. Unfortunately, some of the photos turned out to be quite misleading. While the listing did mention that the property is over 100 years old—a detail we admittedly overlooked—it became clear upon arrival that the property is a little dated.

Some areas of the carpet showed noticeable wear and tear, and we even spotted spider webs on the ceiling and in corners of the hallways, which was disappointing.

One particularly surprising moment was when we returned from a day trip, carrying two handfuls of trash from our journey. Since it had been a rainy day and we’d been picking up drinks and snacks while driving, we hadn’t found a place to dispose of the trash earlier. I approached the front desk for assistance, only to be told to discard everything in the small bin inside our room. This response felt dismissive, especially considering the standard of hospitality typically expected at a ryokan.

Dinner is usually something I look forward to at traditional inns like this, but I have to say the meals were just average—definitely not something I’d rave about. If you’re driving up the mountain, you might find better dining options elsewhere.

That said, the mountain view from our room was absolutely stunning and definitely a highlight of the stay.

Overall, I’m sorry to say that the experience didn’t quite live up to expectations, especially given the price we paid.

カップルで旅行 2025年06月10日

The property is beautiful, the experience is great and the staff is always making you feel welcome. This was my favorite stay of my trip. I will definitely come back.

カップルで旅行 2025年06月06日

Beautiful property. Fantastic dinner experience

2025年06月02日

Loved the private onsen. The dinner provided was outstanding

グループ旅行 2025年05月20日

A showcase of Japanese hospitality. Beautiful hotel in a tranquil setting, exquisite cuisine, convenient shuttle bus, super helpful staff, we enjoyed every minute of our stay.

家族旅行 2025年05月20日

Very nice ryokan in privately
Great natures staffs very kind. Out door bath is wonderful.

2025年05月18日

We had a long travel day the day prior so having our own private onsen to relax in along with the traditional meals was a lovely way to start our tour of this beautiful country.

カップルで旅行 2025年05月02日

Absolutely INCREDIBLE Ryokan and onsen. The staff were so kind and helpful, the property is stunning. It was a perfect way to wind down from Tokyo. Definitely get the dinner option if available, the food was fantastic!

2025年04月29日

It is a beautiful hotel with nice mountain views and a beautiful garden. Food, onsen, and services are all excellent.

家族旅行 2025年04月28日

First time at an onsen. We live near Banff,AB so have hot springs too but from the time we arrived, the service was amazing! A doorman carried our luggage up 2 flights of stone steps from the road where our shuttle dropped us off. We were asked to remove shoes and given tea and a mochi. Due to my milk allergy and my hubby not eating raw meat such as sushi, they went over our meals line by line and took such great care of us!

The room was huge, our luggage was delivered to our room within 15 minutes and we had a gorgeous view of the cherry blossoms and mountains! Waking up to the sound of birds chirping and the air is so fresh!

I love the tranquility and our stay included breakfast and dinner which were served with utmost hospitality and quality. I dropped a chopstick on the floor and had a new one within 20 seconds. I didn’t flag anyone down. They also arranged for our luggage transport to the next hotel and the outdoor onsen was lovely. I didn’t want to leave after the insanity of Tokyo city! Thank you to all the staff and those who manage this facility for making our stay fantastic! For a building that’s 140yo, you have struck the balance of preserving the old with the new! We love you and hope to see you again!

カップルで旅行 2025年04月26日

I loved the traditional stay. Lovely staff.
I do think the accommodations were overpriced.
The food was good but both mornings my hot breakfast was cold.
Just make sure you don’t mind being far from other places.

カップルで旅行 2025年04月24日

Beautiful, delicious,

This ryokan is so beautiful, so luxurious, so simple and hospitable. The rooms are gorgeous and the views are better. The onsen is so inviting and clean. The staff! The staff is incredible. I wish we could have stayed her more than one night. And the food! There are no words! The food! I am so glad we found this place. We visited for one night in

2025年04月17日

Absolutely gorgeous property! So clean and comfortable and the hospitality was top notch. Best part was the view of the mountains from our room! If you are looking for a break in your Japan trip to relax and unwind, this would be the place.

家族旅行 2025年04月17日

Friendly staff, clean, delicious food and a nice, warm private Ryokan that you can reserve. You also get your own Yukatas to walk around in if you wish☺️

カップルで旅行 2025年04月13日

Excellent premise. Quiet, great services.

子供連れの家族旅行 2025年04月12日

The onsen experience was absolutely amazing and the staff were all so lovely and hard working. The food was also delicious!

2025年04月11日

Check in it’s a little long

2025年04月09日

A Truly Memorable and Authentic Japanese Experience

Our stay at Hakone Kowakien Mikawaya Ryokan was nothing short of incredible. From the moment we arrived, we were warmly welcomed by the staff, whose kindness, attentiveness, and genuine friendliness made us feel right at home. They went above and beyond to ensure our comfort and were always willing to help with anything we needed.

The room was beautiful—spacious, peaceful, and perfectly in line with the traditional Japanese aesthetic we were hoping to experience. From the tatami floors to the yukata robes and the relaxing onsen, every detail was thoughtfully presented and added to the authenticity of our stay.

This ryokan is a perfect blend of hospitality and tradition, and we left feeling refreshed, grateful, and already planning a return visit. Highly recommended for anyone looking to immerse themselves in Japanese culture and receive exceptional service along the way

家族旅行 2025年04月06日

5 out of 5

It was good. Just no touch pay like the USA unless you’re staying at its sister location then they do. Anyway good service, food and experience for a 5 star Ryokan.

2025年03月30日

Beautiful and traditional. We had the outside onsen room and it was so cozy

カップルで旅行 2025年03月25日

This ryokan is very conveniently located beside a bus stop, which makes transportation easy around the hakone area. They also have a shuttle bus to gora station. We had the room with private onsen, it was so amazing we were speechless! Our half board included kaiseki dinner with crab and japanese style breakfast, which are also 10/10. The whole experience was delicate, the service was attention to detail oriented. The only thing I wish they could improve would be the noise while dining, the sound of the staff walking and handling the plates, as well as one particular staff talking very loudly.

カップルで旅行 2025年03月18日

Onsens were too hot and having the sink attached to the toilet took some getting used to but its a nice hotel.

2025年03月17日

I would give this 6 stars! The theme of the ryokan took us back to retro Japanese era. We enjoyed the indoor and outdoor baths to the fullest. We will definitely plan to come back

グループ旅行 2025年03月02日

I really enjoyed the rooms at the property. The Ryokan style rooms with paper screen sliding doors and tatami mats made the room feel comfortable as well as the western style beds. The meals were served in the dining hall. Overall the property is quite nice and we felt welcomed on check in and during our stay.

家族旅行 2025年02月07日

across bus stop

2025年01月24日

They are very kind. Food is very delicious.

2025年01月23日

Very cozy stay

2025年01月20日

사용하지않는 수납장 내부도 청소 및 정리해주시기 바랍니다.

2025年01月20日

Private onsen was amazing and the food was delicious!

カップルで旅行 2025年01月02日

Great value for the price. Only wish they offered earlier transportation services in order to have a head start on the day

カップルで旅行 2024年12月11日

Beautiful stay in a beautiful ryokan with traditional but comfortable decor and furnishings. The staff, the service, the food, the onsen were all superb and we especially loved our spacious suite with amazing views of the countryside!

カップルで旅行 2024年12月02日

One of the best traditional living experiences i experience in Japan

2024年11月27日

C'était un magnifique séjour et les repas étaient super bons ! Je recommande vivement pour les personnes recherchant la tranquillité et qui veulent passer une nuit dans un onsen

カップルで旅行 2024年11月26日

A lovely Ryokan experience, great food, free alcohol in the evening, friendly staff, but a little bit too expensive.

カップルで旅行 2024年11月23日

This is a wonderful, magical trip back in time.
The staff is truly dedicated and attentive, and the onsen is terrific.

2024年11月19日

WORST ONSEN EVER!!!

I’ve been to several different onsen in Japan and this is THE WORST one.
Atmosphere was good from outside but as soon as I try to walk in into to my room which was located on 1st fl it started to smell in the hallway like a sewer. I can see they were trying to cover ip with somekind of aroma.
Once I walked in to my checked room #100
It stinked like pee all over the room. They had air purifiers that made worst so we turned it off. Went to dinner and came back but still had the stinkyness in the bathroom. Not to mention Broken hanksink faucet too.
Went to front desk and complaint to change room but they refused to because they were booked completely, only taking about aroma aroma…
Spent well enough $550 / night fir the worst ever onsen and got treated this way.
DO NOT RECOMMEND to this onsen. I say again DO NOT RECOMMEND.

2024年11月12日

Dinner was great (pleasant surprise) and it was lovely to have a small hot springs bath/tub off the deck of our room. Bus was our only option, really, that far up the hill - so would plan some cushion into your day for that when getting around.

カップルで旅行 2024年11月11日

Stayed in the main building of this Ryokan from the 19th century. Large room, beautiful view and surroundings. Very charming and conveniently close to a bus stop. There is also a free shuttle.

Food was wonderful and plentiful, and the staff was able to accommodate for my shellfish allergies.

There are some minor downsides, the bathroom I had, with a bath that has a hot spa faucet (not a full private onsen which some rooms/villas on the property have) did have some dark spots. Similarly the self-serve coffee room while nice feels lower end in quality for the price. Drinks at dinner cost extra (no big deal, just weird it is a separate cost), there is a self-serve free happy hour at 9pm but at that point I was in a food coma with no desire for more drink, so it felt like a wasted perk. Overall, a unique experience but one's expectations should align with the age of the property.

2024年11月11日

felt old and dusty.

2024年11月04日

The private onsen was very nice and food was superb.

カップルで旅行 2024年10月30日

It was great, albeit slightly old facilities.

2024年10月13日

We had the superior room with private onsen. While we did not have the beautiful patio view of our friends on the upper floors, the first floor offered private decks with the onsen we used 5 times in one day. It has fencing around for privacy but the stars shone bright at night from the onsen. Outdoor shower as well. Loved the traditional floors, Japanese attire provided for us to use indoors, at all meals, and in the huge extensive gorgeous garden. Indoor ryokan common area shoes and bathroom shoes as well were provided. I thought the kaiseki meals might leave us hungry and be too small like artistic French food. Not at all! While it was gorgeously presented in several rounds, by the end we were absolutely completely and utterly stuffed at both our breakfast and dinner meals both days. All 4 of us were blown away by the quality and amount of food. When breakfast rolled around, we were not yet hungry as we ate so much in the private Ryokan dinner. Yet we finished our breakfasts anyway to honor the chef and fully enjoy this kaiseki presentation. On a different note, there was certainly some street noise as the Ryokan is close to the road, but not a big deal. Easy access to the bus outside the Ryokan was helpful, plus they had a free shuttle from the Gora station. Photos on their website showing the shuttle stop and directions to is from the station were spot on. Staff was super helpful while not all spoke English or very well. Google translate is great.

グループ旅行 2024年10月12日

Great spa hotel

Amazing hotel, wonderful food! Great private hot tub. Loved the outdoor shower.

2024年10月03日

Wonderful stay

Amazing one night stay, food and service was fantastic, room was very cosy. Live the private onsen!

2024年09月12日

I loved the hot onset tab in the room. Very relaxing.

家族旅行 2024年09月01日

Amazing experience! Traditional Japanese Ryokan with a public, private and in-room baths, you feel in another world in this resort. The staff were second to none - always on hand to help you, answer any questions you have, and trying to speak English to help you.
And the food was special. If you’re looking for traditional kiseki, then this would be it - made with local ingredients, colourful and special, it is a taste sensation, with a different menu each night too. You can also order either a Japanese or a western breakfast if it’s too much traditional food for you!
An overall unforgettable, out of this world experience that you would never get elsewhere. Highly recommended!

家族旅行 2024年08月18日

This was a lovely and traditional Ryokan. The staff were lovely. Some aspects of the food were amazing and other didn’t quite hit the spot. For example you couldn’t get a coffee with breakfast (even if you chose Western style). The property was a bit “tired” and could do with a facelift especially for the price they charge.

2024年08月18日

Room and service was excellent. Food was good. Some of the staff spoke english which made the stay easy.

グループ旅行 2024年08月17日

Excelente servicio y comida

家族旅行 2024年08月15日

What an amazing experience and certainly the highlight of our trip. We booked the private onsen room and it was heaven.
Staff were polite and helpful, the food expreience is was unforgettable and the service was amazing.
Beautiful surrounding area that we were able to walk around and was also taken on a firefly sighting tour in the evening.
Would recommend to everyone I brag to haha.

カップルで旅行 2024年06月30日

Great property with a lovely private onsen in the room. Both dinner and breakfast services were incredible with great presentation and very friendly staff. Staff arranged a firefly tour the night there as well which was extra special and unexpected. Would stay again next time in Hakone!

2024年06月06日

An hotel in the style of a traditional Ryokan, absolutely everything about Mikawaya was exceptional. The decor, rooms, public onsen, meals and staff were amazing.
Although it is a little out of the way and up an incline, there are multiple frequent transport options and even a shuttle bus which can take you back and forth from Gora Station. When it was chucking it down with rain this was very convenient.
The room was very spacious, comfortable and had all the amenities you could want.
The staff were delightful, friendly, polite and helpful.
Oh and the food. You need to come here just to experience the food.

2024年05月12日

Staying here was such an enjoyable, relaxing, and special experience. The breakfast and dinner kaiseki were delicious and allowed us to try a variety of Japanese dishes. It's a lot of food so come to each meal hungry. All the staff we interacted with were kind and very helpful. The indoor and outdoor onsen was the perfect way to unwind after long days exploring the Hakone area. It's also right across from the Horai-en Hakone bus stop if using the Hakone free pass to get around. If you're looking for a romantic and relaxing mountain retreat, this is a great place for you!

家族旅行 2024年04月24日

프론트 직원분들이 굉장히 친절하십니다
석식, 조식은 다양한 맛을 경험하고 싶은 분들에게는 추천합니다
저는 입이 짧아서 별로 맞지는 않았지만 괜찮았습니다
주변에 편의점도 걸어서 5분, 7분 거리에 있습니다
11시까지 해서 미리 갔다 오세요
셔틀이 오픈에어 미술관까지 가는게 있어 숙소에 짐 맡기고 가기에 좋고
버스 정류장이 바로 앞에 있어 편리합니다
대욕장은 크진 않습니다 큰 특색은 없지만 못나지도 않습니다
서양인 관광객들이 많고 한국인은 저희뿐이라 대욕장을 많이 이용하지 않는 것 같아 오히려 좋았습니다

2024年04月13日