ハイアットハウス東京渋谷

綺麗で安心して宿泊できました

子供連れの家族旅行 2025年03月16日

暮らすように、リラックスした滞在ができます

暮らすように滞在できると言うコンセプト通り、快適に過ごせました。お部屋も広く、キッチンやランドリーもあり、インテリアもセンス良く親しみやすいデザインのものが置かれていました。

空いていたからだと思いますが、朝食会場でのスタッフ同士の私語が若干気になりましたが、それ以外は快適に過ごせました。

また利用したいと思います。

2025年02月09日

素晴らしい

子供連れの家族旅行 2024年04月07日

Very quiet and nice and great location!

2025年08月25日

We had a wonderful stay at the Hyatt House. The staff was fluent in English and extremely helpful with everything throughout our stay. We were surprised that water was left for us each day. My daughters bought stuffed animals from Tokyo Disney Seas and the next day when we returned to the hotel, they found them sitting on the beds that had the sheets replaced - it was one of those cute things that you did not expect!’

The location was also perfect for dining, shopping and transportation. It was easy to get to other areas in Tokyo via subway or taxi. If we ever visit the area again, we will definitely be returning to this hotel.

家族旅行 2025年08月13日

The most amazing experience ever!

This was one of the best hotels I have ever stayed in! From the time I walked in the door, until I checked out, it didn't disappoint. The service was A+, on the same level as the Ritz-Carlton. Beyond clean! Every amenity that you could possibly need, and the location was everything! When we visit Tokyo again, I will be staying at the Hyatt Tokyo.

2025年08月13日

Neat, nicely appointed hotel in a convenient, walkable area. Friendly, helpful staff.

家族旅行 2025年08月11日

It was a 5 min walk from the crossing. Lots of options. During the hot days the pool helped keep us cool. It was a great place and the amenities were great. Definitely will be back.

子供連れの家族旅行 2025年08月05日

Greatest

家族旅行 2025年08月03日

Perfekt lokation

Fantastisk beliggenhed tæt på Shibuya Crossing og stationen med forbindelse til det meste af Tokyo. Topmoderne hotel med gode senge, køleskab og vaskemaskine. Tilmed også en lækker pool på 16. etage

2025年07月29日

Topp hotel

Veldig sentralt og store rom. Rent og fint. Bor gjerne her igjen

2025年07月28日

Very quiet and wonderful stay!

家族旅行 2025年07月26日

Within walking distance of the Shibuya JR line and the Shibuya Scramble intersection

A lot of restaurants and things to see in a compact area, explore the immediate area around the hotel, everything is brand-spanking new! It really has a futuristic feel to it, especially at night.

家族旅行 2025年07月24日

Great location close to shibuya station. Quiet, clean, and comfortable. Friendly staff. Would stay here again.

2025年07月22日

The room was great. Washer dyer, really a lot of attention to detail. House cleaning never bothered you yet the room was always cleaned. They did a pretty good job with breakfast, but I wouldn’t say it was amazing. Very close to Shibuya station and like a 10 minute walk to the scramble, so close enough to get out to the train or surrounding area, but peaceful enough to take it easy and get back to home base when needed.

2025年07月20日

Great location but no concierge that was very disappointing for a first timer.

家族旅行 2025年07月18日

Sehr positive Erfahrung

Sehr gutes Hotel, ruhige Zimmer, freundliches Personal, sehr sauber, komlette Kücheneinrichtung, Waschmaschine, für 10 Tage die beste und zentralste Lösung am Bahnhof Shibuya

2025年06月27日

We enjoyed this hotel a ton. The rooms were huge and helpful to have a washing machine and dryer. The location was perfect for riding trains. The staff were kind and respectful . And everything was so clean

家族旅行 2025年06月25日

Everyone was amazing! Excellent service by every team member! Highly recommend! And so close to the Shibuya Station too!

家族旅行 2025年06月16日

Great hotel with all amenities inside the room. Location is great but can be overwhelming to get around the area if not familiar. Don’t bother with breakfast- lots of excellent options in the surround area

家族旅行 2025年06月16日

Well appointed. Super clean.

We only wished the pool had longer hours. It didn’t open early enough to swim laps for a workout and it was always closed by the time we got back to the room after dinner.

2025年06月14日

Nice place but awfully hard to locate, even by the locals. It’s new so that’s a plus. Decent room size with that special line item…a washer/dryer combo, which should remove a traveler from packing too much clothing (plus it’s Tokyo, so you can easily shop here). Odd location for the check in (15th floor). Friendly and efficient staff. Not much of a restaurant, so you will likely and should step out to explore and dine Tokyo. 7-Eleven, Family Mart, Lawsons and most importantly Tokyu Grocery Store are all nearby. This is not a luxury hotel nor is it Chic, but having that washer/dryer sure do make it worthwhile to stay here. Oh and by the way, we stay for 7 nights and washed our clothes 8 times! lol…

カップルで旅行 2025年06月06日

Great location especially to the Shibuya Station and shopping. Hotel staff were professional, friendly and helpful.

家族旅行 2025年05月30日

Extremely comfortable, quiet and well equipped rooms. Very helpful and polite staff. Would highly recommend the Hyatt House Tokyo Shibuya

2025年05月28日

Very up to date hotel. Staff extremely helpful

家族旅行 2025年05月26日

Outdated hotel

家族旅行 2025年05月26日

The room was beautiful, spacious and superbly equipped. The area was so covenient. Would totally recommend!

家族旅行 2025年05月17日

Was very clean and connected to Shibuya.

家族旅行 2025年05月04日

Amazing everything!

家族旅行 2025年05月03日

A stay that exceeded expectations

We stayed at this hotel for 8 nights and could not have been more pleased. The staff (front desk, cleaning and restaurant) were extremely friendly and helpful from beginning to end. We traveled to another location of Japan for a couple of nights and were anxious to return to our comfortable, clean and accommodating room. The amenities were more than expected and we lacked nothing. It was nice to be able to wash and dry our clothes in our room as well as cook simple meals if we wanted. Great location. Close to the train station as well as many restaurants and in an area that is not over populated or congested. It was a great place to come back to after a long busy day! We highly recommend this Hotel to anyone looking for a comfortable clean stay.

2025年05月03日

The service was exceptional, and the rooms were very clean and good sized

2025年04月20日

Perfect stay, easy, clean, with a wonderful helpful staff!

2025年04月09日

Excellent hotel 2 minute walk from Shibuya station

家族旅行 2025年04月05日

Hotel was in the perfect area to explore Tokyo. Hotel was clean, quiet and comfortable.

カップルで旅行 2025年04月04日

Excellent location although initially hard to find.

2025年04月03日

Our family of 3 really enjoyed our 5 night stay at the Hyatt House. It was in a quiet neighborhood

2025年03月23日

Great location and rooms! Loved our stay!

子供連れの家族旅行 2025年03月17日

Nice new property. Didn't "count" toward my Hyatt points so that really annoyed me considering how much the stay cost. Really not acceptable.

2025年03月16日

The hotel was fine, the staff was great, but navigating a three dimensional version of New York City was almost too much. Google and Apple Maps tried to be useful, but they never had our location just right and the recent construction can still be seen on the maps making it even more taxing.

家族旅行 2025年03月15日

Great location, very well run, excellent staff.

2025年03月15日

Fantástico

Fantástico. Ubicado a pasos de la estación de Shibuya, restaurantes, centros comerciales, etc. la habitación muy cómoda, cero ruidosa, excelente para descansar

2025年03月04日

We had an amazing stay. The beds were comfortable, rooms had lots of space and the staff were friendly

カップルで旅行 2025年03月03日

Amazing location in the heart of shibuya. Slightly located away from the main busy area of shibuya which was nice for noise and walking! Facility is very modern with a very nice gym. Rooms had washer/dryer, kitchen, and many other useful appliances/furniture! Felt right at home

2025年02月26日

추천합니다!

직원분들도 다들 너무 친절하시고 호텔 전반적인 관리도 너무 잘 되어있네요. 시부야역과도 가까워서 도쿄 관광 시 추천합니다.

2025年02月23日

Very nice experience

グループ旅行 2025年02月07日

Perfectly located, great staff and neat room with full kitchen equipment

家族旅行 2025年01月24日

Loved the property, location, especially all the staff. in room laundry, kitchenette and living area. It was perfect. We look forward to staying again on our next trip.

家族旅行 2025年01月15日

Good Location but Difficult to Find, Room Issues

This hotel is in a great location, very close to Shibuya Station, but it’s surprisingly hard to find. Google Maps often led us on different routes, and even with directions from the hotel, it still took about double the time Google said it would to walk. If I remember correctly, you go through the pink Sakura building, take the elevator to the 3rd floor, go through a tunnel, and then turn to see the Hyatt House Shibuya sign pointing you in the right direction.

The rooms are perfect for families, with a fully equipped kitchen and great functionality (100/100). However, our experience wasn’t entirely positive. When we first arrived, our room had a strong, unpleasant body odor. At first, we thought it might be coming from the hallway, but it was confined to our room. Even after spraying air freshener, the smell lingered. We reported the issue, and the hotel gave us an air purifier, but it didn’t help. We even tried leaving the oven fan on, but that didn’t improve the situation either. They offered to move us to another room, but since we were staying next to family members, we decided it wasn’t worth the hassle. On top of that, my sister found a toothpick next to her bed when she arrived.

2025年01月12日

My family and I had booked 3 rooms at the hotel. The room was very clean and nice. However, none of us were able to sleep through the night as all 3 rooms would make this quiet but high pitch tone and then the windows would make an extremely loud pop as if something was banging into the windows consistently. Likely the exterior contracting and what not? We ended up having to keep napping and sleeping throughout the day with our children and did nothing for the duration except order in food. Overall really nice property but does not make up for the inability to sleep.

子供連れの家族旅行 2025年01月11日

We absolutely loved our stay here. Out of all the places, it was the most comfortable and HUGE for a Tokyo hotel.
Great for families with a stove and all supplies. Amazing service.
Breakfast could have been better, and the dryer took forever to dry clothes, it was lacking that department.

Otherwise, it was centrally located for shopping and eating. Would definitely stay here in the future.

家族旅行 2025年01月10日

I enjoyed everything about my stay. The staff was excellently accommodating and made us feel welcome. They took care of our every need. The room was perfect and comfortable! The location was perfect for everything we did. It was a great experience! Thank you so much!

家族旅行 2024年12月11日

Excelente hospedagem!

Excelente hotel.
Novo.
Limpíssimo.
Atendimento presto e muito cordial.
Bem localizado (em Shibuya): perto do famoso cruzamento e ao lado da estação.
Quarto com microondas, freezer, ferro e utensílios completos para cozinha.
Pijama…
Não há o que reclamar.

2024年12月05日

The breakfast experience is quite overpriced and a bit underwhelming. Otherwise I’d give it 5 stars.

2024年11月30日

Greta location attached to Shibuya station. Many malls and restaurants within walking distance. Rooms were perfect for a family, spacious and clean.

家族旅行 2024年11月30日

We highly enjoyed our time at Hyatt House. We stayed at three other hotels throughout our trip and this one was the best! The rooms are clean and new. We had views of the park. The staff were great (such as Rie and Reina) and if they didn’t know something, they looked it up. The hotel restaurant had great views and a great breakfast buffet. It was so close to the famous Shibuya crossing, just about 10 minutes walking. The area was new, which had its own pros and cons. The pros were that the area was so quiet it felt like this was our own corner of Tokyo, and it felt safe, there is even a park nearby. There is a grocery and pharmacy in the next building over and you can get to them and other restaurants and the train station all without crossing the street but via the walkways on the second and third floors. The cons is that it is still up and coming and I’m sure this is just a brief period before more businesses come in. There are also some limited choices for restaurants in the immediate area, which again, I’m sure will change soon. It’s hard for taxis or Ubers to find the hotel but the hotel has a webpage specifically for helping them get you directly to the door. Given that we stayed for a whole week, the kitchenette, the microwave, the fridge, the stove, and the laundry in-unit all came in handy. Also, love that the hotel slippers, toothbrush, toothpaste, hair brush, etc were all complimentary. Can’t say enough great things about this hotel!

家族旅行 2024年11月25日

Loved how clean, modern, quiet, spacious, and hotel offered a beautiful indoor pool and hot tub, fitness room, washer and dryer in the room along with a stove and other conveniences. The restaurant breakfast was delicious and offered an array of healthy breakfast fare! Location was great!

2024年11月20日

Great hotel on the quiet side of Shibuya station, washer:dryer and nepresso coffee maker were a plus. Very convenient location as it's close to the train and restaurants

カップルで旅行 2024年11月17日

Amazing hotel, great location l. Washer/dryer ensuite is a bonus. The hotel has everything you need for a comfortable stay. Its a home with all the hotel ammenities

子供連れの家族旅行 2024年11月17日

Could have better taxi instructions, because GPS on many taxis have problem locate the exact location of the hotel with its address, always took me to Sakura Stage. And it would be helpful to have a sign to indicate taking the escalator down to the taxi stand on the ground floor at 2/F exit.

2024年11月05日

The location was perfect.

家族旅行 2024年11月03日

Pleasantly surprised

Friendly staff. Great location. Seems like a new building. Spacious rooms with laundry and kitchen

2024年11月02日

It’s a new hotel, the room was sparkling clean and quite spacious when compared to other hotels in Tokyo. It’s very close to Scramble Square

It’s quite hard to find the hotel at first

But, it’s very close to the JR station if you walk around and find the way

子供連れの家族旅行 2024年10月24日

별로..

레지던스인데 너무 비싸다.
위치 안좋고, 택시기사가 주소로 호텔 못찾음.
조식 형편없고 직원 혼자 일하는데 비싼편..

2024年10月23日

Not bad, place is a decent size

2024年10月23日

Amazing room and beautiful property. Everything is brand new and in pristine condition. The washer and dryer unit and complete kitchen in the room was very convenient. Excellent location close to many attractions, restaurants, and transportation. One of the best hotels that we have ever stayed at in a city!

カップルで旅行 2024年10月22日

Great service.

家族旅行 2024年10月21日

We stayed here and the rooms were spacious for the three of us. We would totally revisit and stay again. Absolutely loved the facilities and the very helpful and courteous staff

家族旅行 2024年10月18日

Great location. Nice room for family staying.

2024年10月15日

Well, located for walking and shopping in Shibuya. Pretty decent, but not great breakfast buffet… But reasonably priced. Excellent staff. Pretty good fitness center with water dispenser. Construction in the city below makes it a little hard to get to via taxi or walking, but once you know what to do it's fine.

家族旅行 2024年10月08日

Awesome location

2024年10月05日

It was such a great stay. The staff were so sweet and helpful!

2024年10月04日

Great new property

2024年10月02日

Very well located easy axis to train station beautiful hotel, very clean staff and incredibly friendly all the modern amenities incredible showers very comfortable bed

カップルで旅行 2024年09月29日

Property is very nice. Pool was a decent size. Hot tub was extremely small and cold. Hours for pool made it unappealing only 8am to 8 pm.

2024年09月25日

친절해서 좋았는데 칫솔을 매일 바꾸어주지 않아 조금 놀랐음 위치너무 좋고 새로생겨 좋으나 하우스라 시설은 그냥 집같은 느낌임 수영장은 최고

2024年09月21日