雪ニセコ

非常に素晴らしい

2025年05月28日

設備もサービスも申し分無いが、値段が外国人価格…

子供連れの家族旅行 2025年03月31日

Great location in Niseko Hirafu area.

家族旅行 2024年07月08日

最高のおもてなしありがとございました。
またよろしくお願いします。

子供連れの家族旅行 2024年04月11日

すべてにおいて素晴らしいが、館内が複雑でスパの往復に時間がかかる。
スタッフが親しみやすく無い。

2023年10月14日

いいホテルでした。

家族旅行 2023年08月19日

部屋は広く清潔で、食事も美味しくアクティビティも付近に充実しており、とても楽しく過ごせました。またよろしくお願いします。

家族旅行 2023年08月14日

設備は最高。
サービス、接客はスタッフ全員が若くまだ馴れていないと思う。

家族旅行 2023年01月03日

また行きたいと思います！

家族旅行 2022年09月25日

羊蹄山が部屋から見える部屋に泊まりましたが、景色が最高でした。
家電、キッチン、食器類が十分すぎるほど揃っているので、ぜひ泊まって体験してください。
唯一残念だと思った点は、外国人観光客に対応するためだと思いますが、キャストに外国の方が多く日本語でこちらの話を伝えるのに不便を感じました。

カップルで旅行 2022年08月25日

Will definitely comeback, one of the best experiences I have had with my family.

家族旅行 2025年07月01日

Was great

グループ旅行 2025年04月14日

Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.

家族旅行 2025年03月21日

Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!

家族旅行 2025年03月14日

Loved everything about the hotel and Niseko ski experience. My only suggestion is to add ski racks/tubes on the outside of the buses to make it much easier to transport back and forth to the ski area. Having your skis stacked on the front seats is inefficient and causes damage to the skis. It would be so much easier if there were racks on the outside of the buses. See Aspen or most US resorts for ideas/pictures

2025年01月28日

這個環境沒話說，下次去北海道會再次入住。大大大推~!

家族旅行 2024年11月06日

Amazing stay. The entire family down to my toddler absolutely loved their stay. Room was tastefully designed and extrmeely comfortable. Kids play room was a must visit daily. Breakfast waa a sumptuous spread.

子供連れの家族旅行 2024年10月06日

This hotel is absolutely stunning and the amenities are amazing! The room was spacious and had everything we needed. The kitchen was fully stocked of your essentials. We loved the washer/dryer in the room, the pajamas for the whole family, the big fridge, We loved it so much we decided to extend our stay for another night. We will definitely come back !

子供連れの家族旅行 2024年10月05日

Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.

2024年08月24日

다시 가고픈 세츠 니세코

객실이 고급콘도형으로 주방시설이 우수하고 무료 대절 온천, 맛있는 조식 부족함이 없는 최고의 호텔

2024年08月13日

很棒的住宿

房間舒適寬敞還有齊全配備，SPA非常舒服！

2024年08月03日

Very good quality in terms of the design, equipments and brands used

カップルで旅行 2024年08月03日

Excellent hotel. Will come back again

2024年07月28日

New , very clean and well thought of basic layer out of room

2024年07月25日

Best stay in Hokkaido

The hotel is fantastic. Best stay in Hokkaido thus far. Looks very new and the rooms are huge and nice! Free booking for one time at the private onsen. English speaking staffs was a bonus. Will be back in winter!

2024年07月15日

第一名的飯店

住過一些風格類似的飯店，每間都有很好的評價，但這間是我們心中的第一名，配備超齊全，裝潢真的超級美，真的捨不得退房，有機會一定再入住。

2024年07月05日

入住過最好的

基本上是無敵好，酒店極度新，員工們非常非常願意幫忙，由於附近晚上沒有餐廳，我們回酒店晚了，同事Eri幫我們聯絡餐廳老闆朋友，請朋友晚一點關門，結果我們晚上10時都有超級豐富的晚餐！
泊車容易、地點一流，我們一家5口，住三房，十分闊落，大廳超級寬敞。

2024年07月05日

Fail to meet the standard of equal rivals

The Italian restaurant was awesome , serving authentic italien food . However, we're disappointed to know no bathrobes are provided ( staff suggested we use Samue instead) and the showering temperature was unstable

2024年06月18日

Not very accessible for kids skiers and seniors

We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.

2024年03月31日

Nice. Pricey but great quality. Will go again.

家族旅行 2024年02月15日

Great friendly staff, exceptional property, clean and very pleasingly and comfortable to stay at. Tasty food options

2024年02月01日

11/10 stay

11/10. Wonderful experience all around. Kind and helpful staff, beautiful property, room was so well stocked (full kitchen, washer and dryer), unbelievably easy/walkable to get to town and skiing

2024年01月31日

Amazing hotel with amazing staff in great location

グループ旅行 2024年01月26日

Great location and facilities.

家族旅行 2024年01月25日

Wonderful

Elegant and functional interior. Like a breeze. Loved the onsen and breakfast.

2023年10月17日

整體非常好，唯一要說的是床size太細

2023年08月19日

A room which exceeds our expectations

My family has enjoyed our stay at Setsu a lot. The room is spacious for 3 of us. We love the interior decor and the view from our room. The room is very cozy and comfortable. We also love that we can leave a few windows ajar to allow natural air ventilation without turning on air conditioning.

2023年06月20日

Incredible stay

Our stay at Setsu Niseko was overwhelmingly positive. From the state of the hotel to the service and attention, everything was great. Can't really think of any remotely negative aspect. I recommend this property and their staff 100% and can't wait to be back.

2023年04月03日

Amazing Destination

The staff was amazing! The experience of staying at the Setsu Niseko is something that my family and I will cherish. The shuttle service for skiing is very convenient and the location makes dining very walkable. The room was in excellent condition with an amazing mountain view. We will be staying here again!

2023年03月21日

Overall the hardware are super great including the room design and facilities offered, however, the servicing level in reception are quite below standard.

Asked for 12pm check out and the lady said we are full, asked for booking dinning at night but i am told all full except the only one without booking needed. Hence we need to go out seeking restaurant for dinner amid the snowy season. After checked out, i want to call a taxi to drive us to another hotel but then came up with a private car without meter, the price is uncertain but the reception girl didn't mention and sent us to taxi. Nightmare!

グループ旅行 2023年02月27日

The view from the room was great! (Mt. Yotei) Our room was two bedroom plus Tatami room with a big living dining room which was spacious and clean. Perfect for Family Gathering. Breakfast was really good. Especially coffee. The hotel staff was kind and helpful but it seems that some of them do not have much experience in hotel service. Overall it was a nice hotel. I'll come back here again!

家族旅行 2023年02月13日

Amazing property!

Absolutely amazing property.
Friendly welcoming staff. Easy to communicate in English.
Studio room was immaculate. Well furnished. Clean.
Location was convenient to everything with a hotel bus servicing Gondola and Dot base every 10-15mins. Great ski lockers. Rhythm on-site. Onsen (shared and private available). Gym. Great Restaurants. Great bar. Business centre.
Definitely would recommend this place to any traveller looking for a bit of luxury, comfort and convenience with a fantastic staff team.

2023年02月10日

Brand new hotel!

Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.

2023年01月27日

工作人員服務好good services

グループ旅行 2023年01月20日

Nice option in Hirafu intersection

Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu

2022年12月12日

服務態度一流

2022年12月09日