嵐山辨慶

早朝嵐山で撮影があり利用しました。
食事の予約をしていませんでしたが、到着が20時と遅く相談したところおうどん二人分用意してくださいました。
貸し切り露天風呂にも入れて、サービスもよく、嵐山竹林にもすごく近いのでおすすめです！
今度は2泊くらいしたいです。

2020年03月21日

京都なら嵐山

丁寧な対応と、一つ一つが十分に良いコンディションで食事を提供して頂きました。景色も素晴らしく、なぜ京都の嵐山が評価されるのか良くわかりました。

2020年01月02日

女将さんをはじめ、スタッフの皆さんが笑顔で丁寧に接してくださり、娘も私も大変寛げ満足しています。
桂川と向かいの山々を眺めながらの美味しい朝食は最高です。
また露天風呂から山の紅葉も見られ、素敵なひとときを過ごすことができました。

家族旅行 2019年11月18日

女将始めスタッフの皆さんに細やかなお気遣いをいただき気持ちよく滞在することができました。

子供連れの家族旅行 2019年03月28日

员工态度很亲切，很有礼貌。感觉这是一家时刻有惊喜的旅馆。从入住后的日式茶道（抹茶）品尝到室内浴衣及外出浴衣的准备，还有晚餐吃怀石料理时旅馆自制的酒和老板娘手绘的画都十分的不错。很开心的一次旅行。

家族旅行 2019年03月23日

露天風呂最高！！

部屋の隅々まで清潔で、またフルーツを用意してくださるなどのきめ細やかなサービスに癒されました。従業員の方も親しみやすく快適に過ごせました。
なんといっても部屋についている温泉が最高でした。
ちょっと電波が入りにくい&Wi-Fiが見当たらないのが唯一の難点

2018年05月10日

自分の場所に帰ってきたと感じられる滞在でした。

三十年前、病後で体の不自由な父を連れてお昼の食事をいただきに訪れたことがあります。
当時の京都の和風旅館やお料理屋さんは今より敷居が高く、体が不自由な家族の同行を伝えるとやんわり断られることもありました。
そんな中で、嵐山弁慶さんは私たち家族を歓待して下さり、御二階の方が景色がよろしいですよと時間をかけて案内していただき、大堰川が見渡せる特等席で昼食を楽しむことが出来ました。
今回は三泊の一日目だけ母も泊まったのですが「そんなことあったっけ」と忘れた様子でした。
確かに、嵐山周辺は以前より綺麗に整備され外国のお客さんも格段に増えた今、同じ場所に来たと思えないこともあります。それでも「ようお越しやす」と出迎えを受けると昔日の思い出がよみがえり、温泉という新たな魅力も十分に堪能し、楽しい京都旅行となりました。
本当にありがとうございます。
＜追伸＞書道を勉強中の妻と掛け軸について疑問に思いお部屋係りの若い方に聞くと、即座に「コレコレと書かれています」と答えがありました。「聞いてまいります」と下がることが多い昨今、このことも感心しました。

2018年05月07日

嵐山ではあちこち宿泊したので若干辛口になりますが・・・。

良かった点。
食べ歩く旅行が好きですが、こちらの食事は非常に美味しいです。
嵐山の人込みを考えると驚くほど施設内は静かです。ゆっくりできます。
残念な点。
スタッフの方ですが、サービス提供はマニュアル化されておりまぁまぁですが、仕事があまり好きではないのでしょうか。
自覚が無いのかもしれませんが「お高くとまってる」感がちょっと残念。
そう思っていても、利用者の前では態度に出さないのが「京都」と思ってました。
京都では沢山のホテルに泊まりましたが、こちらがスタッフに気を使ったのは初めてでした。
全体のサービスでは、こちらの同じ通り沿いの多々ある宿泊施設にちょっと負けるかな？
スタッフの方の気持ちで負けていると感じます。

次回伺う時までのスタッフ教育に期待します。
お料理は最高でした。

2018年04月03日

渡月橋まで徒歩2分の好立地&行き届いた従業員のおもてなし

渡月橋まで徒歩2分なので普段は人や車で混雑している渡月橋を静かな雰囲気のなか楽しむことができた。
従業員は皆非常に親切で快適に過ごすことができた。

総じて満足できたが、客室に行くために急な階段を登る必要があるので、高齢者だと大変な場合があるかもしれない。また、男性の内風呂と露天風呂が離れているため、一度浴衣などを着る必要があった。

2018年01月13日

嵐山の美人の湯

嵐山ロケーション最高の立地、温泉質は意外にも最良の美肌の湯！露天風呂付きのお部屋でゆっくりと時間を過ごせます。

2016年10月02日

It was a fantastic traditional experience. Made me feel very comfortable experiencing traditional hospitality. Was able to take advantage of a private Onsen.

1人旅 2020年01月20日

Great disappointment

This was the most expensive stay in my trip to Arima Onsen, Kyoto and Osaka. Expectation was high. The start was good, the reception was nice, everything fine until the keiseki dinner. The first few courses were excellent. Then the quality if the following courses dropped. Waiting was long. We had ti sit for 20 minutes to have rice. Dessert was a joke, assorted fruits and ice cream had no traditional Japanese feeling. Not ended yet. When we returned to the room, the bed was not prepared as initially promised, to prepare while we had dinner. Next morning, no staff come to lead us to breakfast so we broke into a wrong room. A staff asked if he should remove our bed, and we said no need. When we returned to the room, the bed was removed. We have a feeling of privacy being intruded because we did mot prepare to let someone in. Overall is huge disappointment especially out of the high cost.

2020年01月15日

Great location and views. Restaurant is incredible. Property is feeling a little aged, needs some serious refreshing. Concierge service was mixed.

家族旅行 2019年12月24日

It was an older building which could have used some updating. All the same it was well maintained and the staff were phenomenal. We took the kaiseki dinner in the evening and it was IMMACULATE. Same goes for the Japanese style breakfast in the morning.

I wasn’t allowed to use the public baths as I have visible tattoos but the private bath was adequate. They use a small amount of chlorine in the water which I wasn’t expecting but I suppose it makes sense.

If you’re looking for a traditional style ryokan look no further. A lot of places tout themselves as “international” ryokans to foreigners and they’re just regular hotels with a bathtub - don’t be fooled. The high price is worth the night for the experience.

カップルで旅行 2019年12月13日

Great location and friendly staff. The dinner and breakfast meal are delicious.

グループ旅行 2019年12月01日

This is a beautifully and perfectly located property and the food was excellent too

カップルで旅行 2019年11月23日

The nine course, two hour dinner in a private room was amazing! The location was exceptional as well—close to the bamboo forest, temples, and Monkey Park. A great coffee shop on the corner (ryokan only serves tea!)
A fabulous experience. Highly recommend.

2019年11月03日

We were travelling with a 3 month old baby and appreciated the excellent service from the staff to accommodate our requests. Great location with scenic views from our room.

子供連れの家族旅行 2019年10月30日

完美的蜜月

在辨慶的這個夜晚，是京都蜜月行最美好的一段~~~ 期待下次再度回到辨慶

2019年10月28日

The service here was amazing. The fantastic staff make you feel welcome from the moment you step in the door and ensure you are well looked after throughout the stay. The onsen was great and kept in very good condition.

グループ旅行 2019年10月07日

It was very wonderful for the quality of service

Overall, hotel was so good for my family to stay With. I would like to choice this hotel again:)

2019年09月23日

這是個很好的住宿經驗，早晩餐都很美味，此次住宿剛好遇上小孩生日，飯店人員很貼心的準備小禮物，細心程度好的沒話說。

2019年09月11日

Excelente atención y servicio.

2019年08月28日

Wonderful experience! Will come back again

2019年08月11日

Great location! Great food! Great people! Great!

家族旅行 2019年08月07日

Amazing experience, traditional Japanese experience, beautiful view, hot spring in the room and staff is just great.

子供連れの家族旅行 2019年08月05日

Loved the Ryokan, loved the atmosphere, loved the ambience, loved the staff friendliness, loved the dinner menu - but will stay away from seafood for a while after this as we had an extensive seafood menu which was excellent, but we over-indulged

家族旅行 2019年07月30日

또 가고싶어요~~

가격때문에 망설였지만 어느곳보다 너무나 편안하고 근사했던곳이예요
한국직원분이 너무 친절해서 좋았구요
객실에 딸린 개인온천장은 너무나 천국같았어요
밖에 나무냄새가 너무나 좋더라구요~
이불에 눕자마자 몸이 빨려들어가서 기절하고 잤네요
하루가 너무 짧았던...다시 갈 기회가 되면 또 가고싶네요~~

2019年07月03日

I cannot say enough good things about this place. Everything from the service, food, ambiance is exceptional. The staff go above and beyond to meet your needs. I hope I will be fortunate enough to have the opportunity to come back someday. Truly the highlight of my family’s recent trip to Japan.

家族旅行 2019年06月20日

服務員的態度十分好，令人如沐春風，努力解決問題。晚餐及和式早餐都美味精緻，份量足夠。但在溫泉方面，雖有室內及露天風呂，但形式較單調，若加些按摩丶不同溫度的池便更好了。因客房不多，很清靜。

2019年06月15日

Good food. Good location and excellent service. Highly recommended to stay!

家族旅行 2019年06月01日

A beautiful setting along the river (try and get river view), with very attentive staff. We only had breakfast which was very nicely presented, and both Japanese and Western were excellent. One slight drawback is that there is essentially nothing open outside the Ryokan after 6pm. No restaurants and very few shops, so plan to eat early. There is a train stop very convenient.

2019年05月27日

Very personable and polite staff. Beautiful river view from room. We got the large room. The beds were comfortable. Room was always clean. The food was great. This is a real traditional ryokan experience. Great part of Kyoto. Close to monkey park, shops and restaurants.

カップルで旅行 2019年05月18日

嵐山醉人景致，配佳餚美食，值得一試

旅館坐落位置非常方便，鄰近多個景點，旅館屬於舊建築物，能感受到日本傳統文化的氣息，房間內窗外景致醉人能飽覽嵐山水光山色，旅館內有提供的晚餐及早餐，食物質素水準之高，每一道餸菜都是精心之選，唯一的缺點是房內沒有浴室及私家湯等設施，比較不方便，但也非常推介山景房間，值得一試

2019年05月12日

Amazing stay at this lovely ryokan. The staff were welcoming and accommodating. I had a lovely, memorable, and relaxing experience here during my one-night stay. Thank you!

グループ旅行 2019年05月07日

Friendly staff ! We love the japanese tatami room

It's a very nice hotel for the whole family. They even provide Yukata to young kids. Hotel is in prime location and staffs are friendly and easy to communicate in English ! There is no garden open to the public but our river view room is amazing !

2019年05月07日

Without a doubt, this ryokan was a highlight of our two-week trip. Immaculate, traditional, with an unimaginable attaention to every detail. Real experience of traditional luxory.

家族旅行 2019年04月23日

The staff was beyond amazing, the food they serve was unique and amazing. I took my mother on her first trip to Japan and she was so happy to stay here.

家族旅行 2019年04月12日

The staff and meals were excellent. The view from our room was amazing, too. We were very happy with our stay here.

Would have liked coffee that we could make in the room early since the kitchen does not open until 7 :)

カップルで旅行 2019年04月06日

Amazing Japanese experience

We stayed two nights in the room with the private onsen and massage chair. The staff was so amazingly attentive to our every need and accommodated our request for an in-room dinner to celebrate our anniversary. They even gifted us a set of tea cups to celebrate. The onsen was amazing to have in the room and the room had a peaceful and quiet view of the riverfront. The traditional Japanese breakfast experience in the provided socks, pajamas and robes was also a must-do. The floor beds were not a problem and quite comfortable and the staff was very quick to set up and take down the room each morning and night in a way that did not disturb your day. The location is in walking distance to the bamboo forest and other nearby tourist sites but far enough away from the crowds. We recommend staying here if you want a truly relaxing and traditional Japanese experience that is convenient to the sites and shopping/eats in the area.

2019年03月26日

Not terrible, not great.

Room was nice and people were friendly. I was expecting a little more in the way of service and quality of food.

Getting charged for a bottle of beer from the mini fridge feels excessive on a $900 a night room that we had access to from 6pm-10am

2019年03月17日

Location and services are excellent. Friendly staff. Good view for breakfast and dinning area.

家族旅行 2019年03月01日

Nice ryokan with super nice staffs and service. Im not a public bath person but their hot spring water made my skin silky.

家族旅行 2019年02月26日

Best location and view In Arashiyama. Excellent services from staff and food is fantastic!

カップルで旅行 2019年02月23日

힐링의 최고 장소

이번 여행 최고의 선택이였습니다.
힐링의 장소로는 더할 나위 없이 좋았던 곳입니다.
마지막까지 깊숙이 고개 숙여 인사주셨던 직원분의 배웅은 제가 이 곳에서 최고의 대접을 받고 가는구나...하는 확신이 들게 하였습니다.
가이세키 또한 훌륭하였고 이 곳의 서비스는 잊지 못 할꺼 같아요.

2019年02月11日

Great view and hotel! However, the service need to enhance compare to price. There was no shuttle to hotel and limited shuttle from hotel to JR. At dinner, there was one tiny material on sake but the staff did not show any concern about it.

2019年02月07日

Perfect relaxing time with family at Arashiyama. Good location and good quality of kaiseki!

2019年02月06日

위치도 음식도 모두 좋았는데 온천시설이 넘 작아요 노천탕이 있긴 하지만 조그만한..
그래도 전반적으로 만족합니다~

2019年01月20日

교토를 여행하는 한국인들에게 최고의 숙소입니다.

2019年01月18日

i Like the onset as it is located just by the river. Gorgeous views from the dining room. The food is good, but I hope that the variety can improve.

2018年12月24日

조용하고경치가좋음,강도보이고좋습니다.
유람선타고 원숭이공원도가깝고 좋습니다.다음에한번더가고싶습니다.

2018年12月21日

너무 만족스런 여행이엇습니다
꼭다시 가고싶은곳입니다

2018年12月20日

精緻的日式體驗

非常無微不至的日式住房體驗，從登記入住開始至退房都很親切、體貼。
房間的榻榻米乾爽、不潮濕，非常寬敞，浴室乾濕分離、溫泉的溫度也很完美。
建議加訂飯店晚餐，是在房間內享用的日式餐食。
有機會會再入住！

2018年12月08日

Great location and great service

2018年11月29日

Perfect location
Premium accommodation
Luxury sense of service
Very nice breakfast and dinner
Kid friendly
Shuttle bus pick up service

2018年11月26日

위치, 시설, 서비스 모두 만족스러웠던 벤케이

모든 면에서 만족스러웠다.

2018年11月20日

Great ryokan by the river

It was Arashiyama in the maple season, so every hotel was full and fortunately there was one suite available. The suite was huge with a lot of amenities, and a half-open hot water bath. Service was perfect, the staff was sensitive and very helpful, and fluent in English. We did not try the kaiseki dinner but I believed it would be good. The breakfast was generous in portion and decent looking as expected. The only drawback is that one had to struggle between going out or spending more time in this comfortable ryokan. Highly recommended and hoped to come back again in the sakura season!

2018年11月18日

A five star experience —From the minute you walk in, to the minute they bow as you walk down the street at the end of your trip, this is an amazing ryokan experience! It was even my birthday and my son’s birthday and they gave us a birthday present and a beautiful homemade birthday cake! This was the biggest treat during our three week trip in Japan.

2018年10月20日

We had a magical stay in this hotel.
The staff was very friendly and helpful.
The room and area is perfect.
We booked it last minute and was sad to leave.
I really recommend this hotel.

2018年10月05日

벤케이~ 또 가고 싶어요~^^

분위기도 조용하고 음식이 아주 맛있어요. ^^

2018年10月04日

Expecting better quality at this price.
Room is not up to standard.

2018年09月30日

最高！

好窩心的酒店，很想在這裏長期留宿^_^
晚餐的懷石料理十分棒，早餐有日式和西式兩種選擇，離開時下雨酒店的人員還帶著傘幫我們拿行李到車上，辛苦了

2018年09月30日

Fantastic authentic experience

Fantastic authentic experience in a beautiful spot
Easily accessible from Kyoto by train

2018年09月11日

一万个推荐

环境非常非常好，服务非常非常棒，料理非常非常好吃！没有缺点！

2018年08月21日

Excellent stay. Everything was great. Close to everything. Staff was wonderful.

2018年08月12日

We loved everything about our stay!! Our private onsen was wonderful! The food was delicious! They made us feel like royalty!!

2018年08月02日

Great!

2018年07月27日

교토 최고의 료칸

교토 료칸 중 최고라 할만 합니다

2018年06月19日

The traditional Japanese experience was wonderful. The hotel was spotless and quiet and the location on the river is perfect. Excellent staff as well. The food was delicious and beautifully prepared.

2018年06月15日

酒店位置就在渡月橋附近，很方便。可是以這個價錢來說一點也不值，我們是預訂了有私人風呂的4人房間，房間面積很小，窗外也看不到河景，房間感覺設備有點陳舊，本來最期特的懷石料理也感覺平平，其中一個服務員的面容態度很差，可能之前我住過北海道湯之川的比這個便宜3份之一，但所有東西都比這間好幾倍的相比之下，真的感覺辦慶不值一住。

2018年05月28日

Amazing place

It is so near to the attractions. The place is fantastic, the kaiseiki dinner was excellent n the breakfast too. The view from the breakfast room was really astonishing

2018年05月27日

Great stay, great service.

The staff were very welcoming, we called to inform the reception to have the driver to come over to the station to pick us up and when we reached the hotel, the staff already open the umbrella (it was raining when we arrived) and wants to shelter us into the benkei. We reached slightly early and they allowed us to check-in to our ryokan early. The room was very clean and we were even served a welcome drink and mini snack. They guided us on how to go and visit the nearby attractions when we wanted to head out. In the morning, the staff came to our room to get us for breakfast on the preferred timing, shoes was even set ready for us! We are very pleased with our stay here! Very highly recommended. Only complain is that you need to call only on the day of stay for the driver pick up when you are already at the station. We didnt have a simcard that can make a call and the station staff wouldnt help us to call so this part is really annoying. Alternatively, you may walk for about 20mins to the benkei with your luggages if you do not mind. Roads there are small and narrow, watch out for cars!

2018年05月21日

Great hotel. Outside of our usual budget but the staff was gracious and friendly.

2018年05月21日

The best ressort expensive I’ve ever had!

The best ressort expensive I’ve ever had!
Nice river view, nice service (yes!!! Every staffs here are professional and nice!!!), nice hot spring, nice nice food!!!!
Really wanna come back again and again...
In love with arashiyama and also arashiyama benkei!
(Happy to see one of the staff who speaks Cantonese!!!!)

2018年05月15日

Great service, traditional Japanese style

2018年05月04日