dots. tokyo

旅先の快適な家として、家族でゆっくり団欒できました。

家族旅行 2024年03月25日

部屋の形状が特殊で子供は楽しそうでした。スカイツリーも見えて綺麗でした。他の方も言っていますが、キッチンスペースは狭いのとキッチン用品が置かれてますが、ずっと放置されている感じで、再度洗ってあるのかよく分からなかったり、洗った後のキッチン用品を片付けしにくい印象がありました。
宿泊費は、変動があると思いますが立地面や素泊まりで今回の金額はやや高い印象がありました。

子供連れの家族旅行 2023年08月15日

家族旅行で利用させていただきました。建物は綺麗で部屋もオシャレ、こだわりが感じられました。部屋にキッチン又、洗濯機など生活家電があり凄く良かったです。浅草・上野駅徒歩圏内です。
スタッフの方々の対応も優しく安心して過ごせました。
また利用したいです。

家族旅行 2023年06月15日

清潔でオシャレで設備も充実していてよかった。

グループ旅行 2022年11月10日

アメニティが少なかったです。
お部屋の感じはとても可愛くてみんな大満足でした。

家族旅行 2022年03月17日

鏡が一つしかないので朝の準備が遅れる

グループ旅行 2021年12月27日

La comunicazione è stata eccellente , personale simpatico e disponibile . La struttura si trova in posizione tranquilla ma fornita di servizi.

2025年07月02日

Very helpful receptionists, spotless and comfortable room, with a great view of the Sky Tree.
Convenient to three train stations and local shops.

家族旅行 2025年07月02日

Super liten leilighet

Vi var en familie på fem som hadde det helt supert i denne leiligheten. Gode løsninger på en liten flate, rent og koselig. Alle i resepsjonen var veldig behjelpelige og hyggelige. Barna fikk is, og vi voksne en kopp kaffe. Nært til flere av stasjonene, og en kort spasertur til tempelet, handlegater og restauranter.

2025年06月27日

Friendly reception staff! Free corn soup, miso soup, coffee, tea. So nice having full sized fridge and microwave, washing machine (no dryer), hot plate, utensils / dishes.

It was a bit hot in the room - took a while to get the room cool with A/C, but the temperature outside was in the high 80’s/ low 90’s. The ceiling in our living room area was a bit low, so tall people should be careful to not bump their heads.

2025年06月26日

Very good

Room was a bit small for family of 5, but very clean with good amenities, including microwave and washing machine.
Staff were very friendly and helpful, especially Kathleen when we had to check in at night.

2025年06月26日

Had a great stay

Great stay with a nice view (7th floor). Nice staff and everything was clean.

Pillows are rock-hard so we used our neck-pillows from the flight.

Depending on your love for walking, make sure you check how far it is from the stations before you book. To us it was a bit far away, but we were travelling with kids and it was 34 degrees hot outside ☺️

2025年06月25日

This place was super cute and super clean. Staff was very friendly and helpful. Amenities were excellent. Great location. A few downsides were the hard mattresses and pillows. Rooms were not baby friendly and stairs were a bit challenging.

2025年06月22日

離地鐵有一段路大約要走10分鐘，電梯到房間門口很窄，上下舖的樓梯很陡又窄其實蠻危險

2025年06月19日

A great deal for a tiny efficient room. Great shower and all you need!

家族旅行 2025年06月17日

There was no clear information provided about the charges for late check-out or early check-in — these were only mentioned after they happened, which reflects a lack of communication. Staff were rarely seen around the hotel, which made it difficult to ask for assistance when needed.

The room was generally clean, but quite small and not ideal for tall people due to the steep stairs inside the room. The corridor was also very narrow, especially considering that there are two rooms on each floor, which made the space feel quite cramped and uncomfortable.

家族旅行 2025年06月15日

Rooms are very small but functional. The basins are quite small so water gets splash everywhere. I found the beds and pillow quite uncomfortable although my companions were ok with them so it’s personal preference. You will be expected to walk quite a distance to the station but the location is between ueno and asakusa and very close to the kitchenware street. Staff were nice and greets guest coming in and out of the hotel. All in all, it’s ok if you’re looking for a short stay in that area.

家族旅行 2025年06月14日

The stay was perfect for the 5 of us. We stayed with 2 adults and 3 kids (10-17) we had a blast. The room was larger than expected and fit us all comfortably. The corn soup at the desk was my daughters favorite.

家族旅行 2025年06月12日

The hotel has a fun and unique concept when it comes to the layout of the rooms. However, know it's a bit difficult to move around in them, and you’re likely to bump your head, though we were aware of this beforehand so not a problem and the price was good.

What really affected our overall experience was an issue with the air conditioning. It started with us not being unable to adjust the settings (it was hot), so we had staff come to the room several times to try. At the last visit, they accidentally turned it off completely and were unable to get it working again. We understand that equipment can break and that repairs take time, but what was more frustrating was having to repeatedly remind the staff about the issue over several days, and sleeping in a hot and humid room.

They didn’t have another room available, which we understand, but the bigger issue was that they couldn’t offer any alternative solution (no fan or portable AC). They simply told us they didn’t have any. Personally, in a situation like that, I think the hotel should take the initiative to buy or arrange something. It wasn’t until we spoke with a third staff member on the third day that they finally offered us a fan, which was in fact available. At that point, they were also able to offer us a different room for one night, and they mentioned that a repair technician would come the next day. Nice!!!

Perhaps the issue was mainly due to language barriers. They got it fixed eventually :)

2025年05月29日

Great for our small family of three. Easy to walk to sightsee and for train stations.

子供連れの家族旅行 2025年05月21日

The family suite space worked really well for our family of 4. Although it may have been "small" compared to some hotels we've stayed in, it was much larger than our previous stay in Tokyo. Within the space there is a full kitchenette, living room, bathroom, laundry room, and space for 4 to sleep comfortably. Pretty impressive for a hotel that is so close to so many attractions and transportation options in such a huge city. The front desk staff spoke relatively good English and gave us great recommendations and service, including helping with forwarded luggage and calling cabs to the aiport.

子供連れの家族旅行 2025年04月03日

We had a great experience

家族旅行 2025年03月24日

The hotel is situated in a peaceful area, and the staff was incredibly friendly. Overall, I would highly recommend it to anyone visiting Tokyo.

2025年03月04日

겨울철 일본숙소는 넘 추운데
여긴 따뜻했어요.
쾌적하게 잘 관리되었네요.
작은공간에 있을게 다 있었네요.
역에서 좀 거리있는거 빼고 다 좋았네요.
직원분들도 친절하시고.

2025年02月26日

可以從窗外直接看到晴空塔，真的是非常不錯的一種體驗，空間雖然小了一點但該有的也都有，入住體驗非常棒

2025年02月15日

Friendly and helpful staffs, very welcoming, slightly small for triple room. Coffee, tea and corn soup is provided at reception.

家族旅行 2025年01月27日

喜歡！

2025年01月06日

We needed a place stayed in the largest room size for a family of 5 which includes

2024年12月27日

Had an amazing welcome to Japan with my first two nights of my trip at dots.tokyo! Fantastic property, very clean, great room loaded with amenities and an amazing view of the Tokyo Sky Tree!

The staff were amazing and very helpful! I really appreciated all my interactions with, Hanaka, Jun and Naho, who were all full of recommendations, and info!

I also have to commend them for their prompt responses to my message after I realized I may have forget my EarPods in the room as I had to leave before the front desk was open to catch my Shinkansen. The stay found them, and kept them safe until I retuned to Tokyo a week later!

Would happily stay here again on my next visit to Tokyo!

2024年12月14日

Great place. Helpful staff. Location is far enough away from the busy areas to feel peaceful, but close enough to travel to by foot. We loved our stay in this hotel and neighbourhood. Oh, and the layout of the room was lovely. Traveling with kids.

家族旅行 2024年12月13日

친구끼리 왔는데 침대랑 방 구조가 아주 효율적으로 되어있음.
다만 책상이 없어서 컴퓨터로 작업하긴 좀 아쉬운데 뭐 놀러왔잖아~ 한잔해!

2024年11月29日

A great place to stay, the room we booked was for 4 people but I think we were able to fit all out luggages. Kinda far from some of the train stations but walkable to kappabashi street.

家族旅行 2024年11月27日

Good location and friendly staff

2024年10月07日

No.1 Hotel in Taito City, Ueno and Asakusa

Incredible, its a small hotel but maximises the space for rooms and minimises corridor room. We were in a group of 3 and it was a little tricky getting our luggage around the room but aside from that we had no issues.

The walls are seriously thick and when the maids went to clean and hoover the next rooms we never once heard them until we opened our front door so thats a major bonus.

The amenities are fantastic and very convenient so i highly recommend this hotel for a wide range of guests, aside from maybe families with small children as some of the rooms stairs and flooring could be harmful.

The staff are incredibly lovely with their, as always, friendly japanese hospitality. They are always ready to accomidate your needs.

2024年09月15日

I cannot say enough good things about this place. The email arrived when it was supposed to, the codes worked, the staff were on hand and super friendly and helpful - from helping us with the washing machine to the AC...awesome customer service. They even had complimentary toothbrushes, pjs and slippers. Great selection of shops for food nearby. The only down side was the walk from the train or metro was a good 750 m - our fault for not checking.

家族旅行 2024年07月19日

房間雖小，應有盡有
尤其房間內有洗衣機
浴室內有乾燥功能
可以烘乾所有衣服
大大加分

2024年06月19日

The rooms are a lot smaller in person than the photos make it out to be. Overall was a great stay though I enjoyed being very close to 3 different train stations. Everyone working the front desk is very friendly and welcoming.

家族旅行 2024年06月09日

This ia very nice place. Walking distance to Asakusa and Ueno .
The only concern is quite small for a family of 5 to move around esp w luggages so just be mindful since this Tokyo size.

2024年06月08日

Clean room, very convenient location, close to the transportation

家族旅行 2024年04月17日

만족스러운 여행

만족스러운 여행이었습니다. 가족 모두 편안한 여행을 하였으며 조금 좁다는것 외에는 흠잡을곳이 없었습니다.

2024年04月16日

Fun hotel with two story rooms built similar to loft beds in the U.S. worked out great for our family. Staff speak great English and location is great to walk to multiple metro stations and Kappabashi

家族旅行 2024年04月06日

The room is not enough space for 3 persons and specifically for luggage packing

家族旅行 2024年04月01日

Modern, quiet, efficient room. We stayed in an 8th floor room with floor to ceiling windows looking directly at the Skytree. Beautiful! Although windows that open that high without screens and no balcony give me pause. The room packed a lot in a small space: kitchen with sink, microwave, hot plate; shower and bathtub with clothes washing machine; beds for four with a sliding partition door; living room with couch and coffee table. Beds were very comfortable although the pillows were hard and made of some kind of filling we couldn't identify. Couch would be small for an adult to sleep on. There are multiple level changes within the room (sunken entrance and living room) to navigate. We were four adults travelling very light and it was fine, but I would not recommend to groups travelling with big, bulky luggage. Staff were very friendly and spoke English well. We enjoyed staying in Taito City. The location is very walkable and quick to access the subway system (Hibaya and Ginza lines) but neighbourhood feels a little quieter and less overrun by tourists. Many restaurants and shopping within walking distance at Asakusa.

家族旅行 2024年03月29日

The room is small for 4 people to stay. Otherwise, the overall stay was not bad.

家族旅行 2024年03月21日

We loved staying at Dots, it was a very unique and unusual place to stay. The staff at the front desk were lovely and it was in a great location.

Overall, it had the feel of staying in a caravan or tiny home.

The bathroom was excellent and spacious. Heating was great. The location was 15 minute walk to Ueno train station and very close to kitchenware street and Sensoji Temple (go there at night, it's so much better without the crowds!!!)


However, if you are tall, wide or can't manage awkward steps, this is NOT the place for you. The bed was on the floor (with only one pillow and no extra blankets), we were unable to stand up in near the bed. The mezzanine lounge area also had a very low roof, my husband (178 cm tall) was only just able to stand up in the the area, I would estimate the roof was 180cm high!!! It is impossible for two people to pass each other by the lifts, in the hallways or on the steps.

There were also limited views of Tokyo Tower from the 4th floor, I was a bit disappointed about this as I was really looking forward to seeing from our room.

BUT... if you want a really unique Tokyo experience, then this is definitely the place for you!!!

カップルで旅行 2024年03月14日

The staff in the hotel was very very kindly to inform all the details we need to know. And always smile and show their professional.

And the location is wonderful from Narita airport. Use Skyliner to the big station “Ueno station” which is most railway line will stop

BTW extraordinary

2024年03月10日

Parfait pour une famille.

子供連れの家族旅行 2024年03月06日

The property is located in a nice quiet neighbourhood and a 10-15min walk to subway and also Ueno and Asakusa. The property is clean and nice with loft style sitting area but it’s a lot small than what appears in photos. We had a triple room for 3 adults so 1 of us had to sleep on the sofa bed which left no place for others to sit down so we ended up using the small steps as our seats. The entrance/hallway is super narrow so only one person fits at a time. The photos also don’t show how little room there is (1/2 m) between the end of beds and the wall so everything was a squeeze. There’s a “wardrobe” next to the beds but it was hard to get to as we weren’t able to stand up to wheel in our suitcases. The bathroom felt the most spacious in the entire room. Overall we like the location and look of the room but the triple room was way too small for 3 people and the photos don’t reflect that.

家族旅行 2024年02月14日

A lovely place to stay. It’s clean and quiet, easy to walk around and close to the subway stations. Highly recommended 👍

家族旅行 2024年01月31日

With no idea where to stay in Tokyo, we loved our 7 days at dots.tokyo for its location, style, and value.

It is compact, yet thoughtful in modern design with good use of space. The mezzanine bed gave us a small living area which many hotels don't offer. We elected to get two rooms for our family of four and that worked really well.

The Taito area is quaint and has lots of character, so strolling the streets is lovely - there's many great restaurants and a Family Mart just down the road. Walking to shops or the train was easy, yet we felt a little out of the bustle which was nice.

The reception had long open hours, and lovely friendly staff there to help if you needed.

Things to note - Japanese tend to sleep on hard mattresses and pillows, so this took a bit of getting used to. Otherwise, no complaints.

家族旅行 2024年01月07日