渋ホテル

とても気の利いた素敵なホテル旅館です
お料理も美味しく温泉も最高な湯質です

子供連れの家族旅行 2025年03月02日

とても雰囲気良い宿でした！

2024年08月13日

駐車場が少し不便かも知れません。しかしその他が良いので問題ありません。

家族旅行 2024年08月11日

温泉巡りが楽しめた

2024年02月10日

渋〜い旅館です。

食事が美味しかったです。
露天風呂が良かったです。
ロビー前のお庭が綺麗です。
部屋の景色も良いですが、何かもうちょい見せ方があるような？川が暗くて見えない。
大変失礼ですがロビーにある小学校風の喫茶スペースはいらないような？
折角綺麗なお庭なのに喫茶スペースに入りにくいのは残念です。

2021年09月20日

湯巡り楽しむ

スタッフの方の気遣いだけでなく、心ある声かけをしてくださって、とても嬉しかったでしす。
食事も非常に美味しいだけでなく、予約して個室も使えるなど、旅館ライフを楽しめました。
温泉のお湯もすごく良く、心も身体もこの旅館なら絶対にリフレッシュします。
渋温泉自体は小さいですが、お湯巡りなども出来て、ここならではの楽しみを見つけられます。今回はあいにくの雨だったので、今度は晴れた時にも行きたいです。

2021年08月16日

次の日早朝に出発するにあたって、ホテルで車をだして送ってくれた。新しい下駄を新調してくれた。細かいサービスと親切があります。お食事は地元の食材がいただける。

カップルで旅行 2020年07月29日

蛍見学ツアー付き

志賀高原の源氏蛍を19:30発のワゴン車にて見学ツアーあります。宿泊者無料。往復約75分で帰館は20:45

2020年07月12日

全体的に満足

対応が親切で丁寧でした。
家族風呂も子供用にマットがあったりと良かったです。
朝食はおいしいけど子供向けがあればなおよかったです。

2019年07月29日

サービスは一生懸命
施設設備は限界は古い

1人旅 2019年06月12日

友人含めた4人と2泊3日の温泉旅行のため宿泊しました。
湯田中駅からの送迎を頼むためにお電話した時も、感じよく対応してくださいました。
ただ、出かけている間にお部屋の掃除や物品の取り替えをしてくださるのかと思っていたら、帰ってきた時にそのままの状態でびっくりしてしまいました。あとで聞いたら、素泊まりでは掃除のサービスは行っていないとのことでした。お部屋のご案内の段階で説明していただきたかったです。
ですが、気になったのはそれぐらいで、その他は笑顔で丁寧な接客だと思いました。 特に、地獄谷に行った際に汚れてしまった靴を、ピッカピカに磨いてくださったのがとても嬉しかったです。ありがとうございました。

グループ旅行 2019年03月19日

公共湯はお湯が熱いので、水を入れながら温度調整する作業が発生する。
その間が寒いので
ホテルの温泉でしっかり温まってからの外湯めぐりをおすすめします

2018年09月24日

また来たいです。

ホテルはすごく良かったです。
交通の便は悪いですが、ホテルの方が送迎してくださいます。
食事は朝食のみ頂きましたが、日本人的にすごく良かった!
ただ、外国から来た方は評価が割れそうです。

なお、周辺にコンビニがないのと、食事処が少ないので、出発前の準備は入念にした方がよいかと思います。

2018年03月15日

温泉街の素敵な旅館

温泉街に浴衣ですぐ出れるのがよい　外湯めぐりはたのしい

2017年01月07日

とても落ち着いた静かな温泉やどで、最高に、リラックスできました。

湯田中の駅まで、迎えにきていただいて、野猿公苑まで、送っていただき、また、野猿公苑からホテルまで送迎していただきました。
明くる日も、野猿公苑まで、送っていただきと、何度も、送迎をしていただけ、本当にありがとうございました。
そして、渋♨の９個の外風呂に入れる、鍵まで無料でつけていただき、とても楽しくすごすことが、できました。
ホテルも静かで、部屋からは、川も見えて落ち着いた雰囲気の中、充分に癒されました。
とても、良いホテルでした。次回も行くときは、ここに泊まりたいと思っています。

2015年02月09日

行き届いたサービス

家族旅行でお世話になりました。こちらの要望を、すべてのスタッフの方が共有し、心地よいサービスを得ることができました。地獄谷まで送迎いただいたり、家族の一人が朝早く出発することになったので、お弁当を作って欲しいという要望にも快く応じていただき、感謝です。夕食、朝食は本当に満足しました。欲をいえば露天風呂がもう少し充実していたら。。と思いましたが、サービスが素晴らしいので満足できました。

2014年08月28日

We had a fantastic stay at Shibu Hotel. The staff were so kind and welcoming. They made us feel so special throughout our stay. The Kaiseki dinner was such an experience. The room was very nice, clean and had nice decor. I would recommend this hotel to anyone staying in Shibu Onsen.

2025年06月15日

Excellent place to experience Japanese Onsens

Excellent service and delicious food. The hotel is clearly well run and cared for. The onsen baths in the hotel were the perfect temperature and the location ideal.

2025年05月20日

Off the beaten path… beautiful scenery and people

2025年05月04日

The property could stand some renovation, but was nice overall and in a pretty location. The best part was the staff. They were very kind, considerate, helpful and accommodating. I appreciated them very much. And when I think back on my stay, that will be what I most distinctly remember.

2025年04月26日

We thoroughly enjoyed our Ryoken experience. We stayed in the Japanese style room and had dinner and breakfast. Both exceeded our expectations. The meals were served in our own private room and were very elaborate and delicious. So many different dishes were included. The staff were very nice. The onsen experience was also very fun. Finally, they made it so convenient to visit the snow monkeys upon arrival. Highly recommend.

カップルで旅行 2025年04月16日

Traditional luxury Onsen experience in near Nagano

This traditional Onsen and inn has excellent staff that is very patient, kind, thoughtful, and pays attention to details. They were very friendly, and willing to speak English to explain and introduce new foods. No matter what time we stopped by front desk, they answered our questions with a smile. They cleaned mud off our shoes after our visit to snow monkey park. Their shuttle service to park and train station was super helpful. They even returned my mother’s forgotten hat to her on the rapid express train before we left town after check out.

2025年04月10日

Shibu Hotel is such a lovely place to stay the staff is very kind and attentive. Most of them spoke some English. We would definitely come back for the hospitality and beautiful location.

2025年04月10日

Highlight of trip. Service excellent. Stayed 2 nights and food for breakfast and dinner different each night. So fun and delicious . Onsen each different and very relaxing. Snow monkeys incredible. Borrow boots from hotel. We forgot and they cleaned our shoes.

2025年04月01日

One of the best staff who was always super helpful during our stay.

Food service at both breakfast and dinner were always of very high quality.

Lastly, onsen experience was also very relaxing. I recommend booking the private outdoor onsen.

家族旅行 2025年03月29日

Excellent service and awesome breakfast I truly recommend and forgetting to mention to high quality of the staff

2025年03月28日

Staying the night here was unnecessary and expensive. I would advise you to visit the monkey park and then continue onward to wherever you’re headed. Having said that should you decide to spend the night, the room was large comfortable and well appointed. Beds were comfy and there was free tea and beverages in the public lounge. The kaiseki dinner was good but the breakfast was a single tray set menu. No buffet. It’s a sleepy town with 9 onsens, so spring onwards might be worth to get the onsen key, put on your Yukata and go to town (sic). The owners brother drives the shuttle to the money park and the station. He is a lovely person!!! Oh and don’t miss the Chokkun Izakaya. The owner is a character alongwith his wife so you will have a very enjoyable and filling meal - guaranteed.

2025年03月27日

Amazing staff that are so accommodating, the dinner was a great experience and the food was delicious. Couldn't fault the experience here.

家族旅行 2025年03月24日

A wonderful spot to experience Shibu Onsen

Such a wonderful stay! The staff were so friendly and accommodating. They drove us to and from Yudanaka station, and had no trouble offering us vegetarian kaiseki.

The room was spacious and comfortable, with a great sunset view.

2025年03月23日

Superbe séjour.

Séjour incroyable. Un lieu charmant, un personnel chaleureux, accueillant, attentif. Les repas sont délicieux, pouvoir profiter d'une option végétarienne est vraiment appréciée. Le onsen privatif est magnifique.
Nous remercions chaleureusement l'équipe de l'hôtel pour ce magnifique séjour.

2025年03月22日

Top notch

We felt like royalty. Excellent food and service. The van ride to the Monkey Park and the outdoor private onsen was icing on the top! Highly recommend!

2025年03月21日

Beautiful, serene place to visit snow monkey park

Very caring staff and thoughtful experience. The private and group onsens on site were beautiful and clean. The guidance and support navigating the town were exceptional. Will go again.

2025年03月15日

Lovely onsen hotel, Shibu Hotel

Lovely service with top notch onsen

2025年02月24日

great clean helpful proprietor, they go out of their way to accomodayte any request, will come again

2025年02月21日

Incredible stay.

Incredible experience. Hotel was clean and comfortable, the staff is very helpful and nice, and I had some of my favorite meals in all of Japan. Would highly recommend this place.

2025年02月18日

Un gran hotel, donde te atiende al parecer una familia súper amable, incluye comida, tradicional, que es todo un espectáculo y de excelente calidad, no te lo puedes perder, excelente!!

2025年02月04日

Incrível

Comida tradicional japonesa excelente!
Equipe prestativa e atenciosa !!

2025年01月19日

We were picked up from the train and immediately got a ride to the monkey park, a major reason for our visit. The hotel then sent a shuttle to pick us up and return us to the hotel where our luggage had already been taken to the room. This was a more traditional place with shoe removal and slippers provided. Dinner was incredible despite my not loving a few of the items in the set course menu. Breakfast was equally fulfilling. We did not take advantage of the public onsens due to our short visit but did use the private onsen in site. At the end of the stay we were driven back to the train station for our departure and given a small token of candies. An excellent stay!

カップルで旅行 2025年01月11日

何と言っても従業員の方々が素晴らしいかったです。
これぞ温泉旅館！といった感じでした。
ありがとうございました。

2024年11月12日

Superb onsen experience. Our room was very clean with comfortable tatami/futon. Outdoor and indoor onsen was very pleasant as were the private onsen. Kaiseki was delicious and filling. Most of all staff and owners were very welcoming and kind. Will come back.

家族旅行 2024年06月03日

Best hotel near snow monkey river

The staff was amazing. Very friendly and professional. I especially like the fact that they picked us up from our bus stop and took us to Snow monkey River. Thereafter, we called them, and they picked us up and took us to the hotel. The private onsen was amazing. I enjoyed it. The 13 course meal was exceptional and tasty This is a must place hotel to be at because they make the whole transition from the bus stop to their place very easy. There is a couple that runs the place and they are helpful, professional, and beautiful!!!

2024年03月31日

We had the best time at the Shibu Hotel! The staff was so friendly and went above and beyond to accommodate us and make us feel welcome in their little slice of paradise. Our room was beautiful! We were given rides to and from the train station, rides to and from snow monkey park, two great meals, and friendly helpful service at every juncture. The hotel’s private and public onsen’s are great but don’t miss out on the public bath house tour!!! The hotel perfectly placed in the middle of the public bath house tour and will give you a map and a key to access each little bath. One of the best experiences of our entire Japan trip (or any trip). I would also pick one night to and try one of the local restaurants. We loved our smokey bar and home closing experience at a place down the road called Chokkun Izakaya.

2024年03月10日

Very nice traditional Japanese hotel

Very cute Ryokan hotel. We booked a Japanese style room including dinner and breakfast, food was very tasty if you like traditional Japanese food. If you prefer other cuisines you might opt for booking a room that doesn’t have food included. Staff is very friendly! We booked private onsen and that was also very nice. Definitely recommend this hotel!

2024年02月04日

Kazuyoshi and family was so nice and kind. They provided the highest quality service and hospitality we’ve had so far ever! Their property is so healing and peaceful with their on property private Onsen’s. Their close location to the snow monkey park was so worth it as well! Their dining experience was so amazing and delicious! We will bring our family back for sure.

Mahalo and Aloha Kazuyoshi San and family! Much respect and a Big Thank you! Jya mata!

カップルで旅行 2024年02月03日

Family most friendly and gracious

2024年01月21日

Beautiful historic property. Comfortable rooms. The hot spring baths make this a must. Very close to snow monkey park and the best part - they will shuttle you from the train station, to the hotel, to the monkey park, to dinner and to the train station. Staff is very helpful. Awesome place.

家族旅行 2024年01月05日

The love and attention the owners put into this property making sure all our needs was taking care of has surpassed our expectations. You are treated as a guest in their home. Will definitely recommend. Our family made incredible memories there.

家族旅行 2024年01月02日

Soulful and relaxing

The most wonderful place, beautiful location and kind service. The private onsen is definitely worth the visit. And the food service is traditional and generous. Only a few minutes from the snow monkeys and the staff will take you there and pick you up.

2023年12月25日

Shibu Hotel is very beautiful. Our Deluxe Twin room looks like new. The room is much larger than advertised. We were lucky to book half board as the private dining room is beautiful and the staff is just so courteous. The meals are so beautifully decorated and delicious. The onsen is clean and very warm. We were picked up from the train station and were driven to the Snow Monkey Park. We love this place and will definitely come back.

家族旅行 2023年12月19日

A really incredible town and hotel. The service and hospitality was amazing. A really great stay.

2023年10月30日

Family Run Ryokan Provides Exceptional Service

The Shibu Hotel is a family run ryokan. The service level is beyond exceptional. They both fulfilled everything we wanted before we asked, but found ways to make our stay more pleasant than we had thought of.

The kaiseki dinners and Japanese breakfasts were rich, varied and authentic. And again the staff that served us were exceptional.

While we enjoyed the village onsens, the onsens at the Shibu Hotel were our favorites.

2023年10月17日

A fantastic place to stay. The staff are just exceptional. Was very kindly welcomed and was offered transport to and from the monkey park. In detail instructions for the onsens were provided along with the traditional robes and shoes. I highly recommend staying here. Just ensure you contact the property with you train arrival time asap so you don’t have to walk from the station

2023年09月16日

Very friendly staff. Lovely stay. Great location for onsens.

2023年04月13日

Really nice hotel.

Great hotel with a clean, large room. The Onsen hot bath was absolutely awesome: you can have it private and outdoors or indoors.
Very helpful staff has completed an overall picture.
Highly recommended.

2023年02月13日

Stunning traditional Japanese hotel, with onsen onsite. The kaiseki meals were spectacular, and they accommodated dietary requirements impressively well. Fantastic place to stay.

家族旅行 2023年01月22日

Wonderful hotel and a must stay!

I absolutely loved the Shibu Hotel! The staff were incredible. They were extremely helpful and kind during our entire stay. There are public bathhouses around the area that you get free access to. You can also use the hotel's private onsen which was AMAZING. The dinner and breakfast were very delicious! And they offer a shuttle to and from the snow monkey park nearby. I would definitely stay here again!

2023年01月21日

The free shuttle service is really good. The staff drove us from and to the station and also to the monkey park. They even made sure I could buy the famous apples from Nagano before leaving town (which are much more expensive anywhere else)

カップルで旅行 2020年10月28日

So much to say about Shibu Hotel so let me start with the big points

- Free pickup from Yudanaka Station - you can transfer here from Nagano (go down the steps). Call the Shibu Hotel when you know your train time
- Free transfer to the Snow Monkey Onsen leafing you to do the last 10 mins on flat ground - MUCH appreciated
- Free secure key access to 9 Onsen in the town + 3 at the Ryokan = TWELVE Onsens are for your use. Ask for the ‘souvenir towel’ (in red envelope) and you can get a stamp for visiting each Onsen + a 10th stamp from a small shrine above Onsen number 9. Check the example of a completed towel to the right of reception.

The hotel is a Ryokan which means traditional Japanese style without skimping on quality. There are some basic rules about Ryokan the owners will be all too happy to explain to you which are simple things like leaving your shoes at the door. Optionally you can wear a sized Yukata (similar to a kimono) for your stay and even when visiting the neighbouring onsens (it makes changing easier and you won’t look out of place). They’ll be ready and welcoming with a smile and “make yourself at home” mantra that is embodied thoughout your stay.

1人旅 2020年04月07日

Brilliant experience!

A really enjoyable stay. Everybody was very friendly, welcoming and helpful and the room was clean and comfortable. We were taken up to, and collected from, the nearby Snow Monkey Park. This was great to see with the monkeys out in large numbers. In and around the hotel you are encouraged to wear the traditional Yukata which adds to the experience and we enjoyed the use of the hotel’s private onsen. Both dinner and breakfast were excellent, fantastically presented and we had the added pleasure of our own private dining room. An evening walk around the Main Street where most of the nine renowned public onsen are located was rich in atmosphere with the way the wonderful old buildings are lit at night.

2020年03月10日

Gem of a place

This was a delightful hotel with amazing customer service. Get the breakfast and spend time visiting the onsens!

2020年02月18日

Wonderful Traditional Stay

Hotel itself is becoming a bit dilapidated. Any lacking of hotel condition is made up with the friendliness and service of the staff. They treat you like family and happily go the extra mile to ensure an enjoyable stay.

2020年02月14日

Absolutely delightful experience. The staff is attentive and courteous.

家族旅行 2020年02月06日

Outstanding

Outstanding place in the heart of Shibu Onsen. A genuine Japanese experience. A friendly, competent staff.

2020年01月14日

Traditional hotel in beautiful traditional town.

We spent big money compared to the rest of our trip, not realising we had picked one of the most popular venues of the area. From the moment we arrived we felt looked after. Staff picked us up from the train station. English speaking staff helped us check in and settle into our room. Including sizing the yukata to wear. We were driven to and from the monkey park. We had access to the onsen on site as well as the communal ones in town. We had a map of stores and restaurants. The hotel is very traditional. The room fit 4 very comfortably. The room was a tatami room. Nice touches like our shoes being left ready at the door when they knew we were going out. And the lovely matriarch even bagged us joice and lollies to take when we left as it was really early in the morning. It was expensive but absolutely worth it.

2020年01月12日

Extremely courteous and friendly service. This was our first Ryoken experience and it could not have been better! Close to Main Street and the hotel provides shuttle to/from snow monkey park and the train station.

カップルで旅行 2019年12月29日

Extremely helpful hotel staff. We were surprised that driver offered us a free ride to the snow monkey place upon our arrival at the train station.

家族旅行 2019年12月04日

Amazing staff, loved the location

2019年11月01日

Es ist ein Erlebnis dort zu übernachten. Die Ausstattung und das Ambiente sind einfach nur spitze. Traditionell, besonders und einfach nur schön, nur so kann man den Aufenthalt beschreiben.
Würden wir jederzeit wieder machen, eine klare Empfehlung.
Leider hatten wir es versäumt das Frühstück rechtzeitig mitzbuchen, deshalb kamen wir nicht in den sonst so positiv erwähnten Genuss.

2019年04月29日

Fantastic ryokan

What a fantastic ryokan. The hotel met us at the train station, then showed us the 3 onsen at the hotel and then took us up to a huge bedroom. There were 3 Japanese beds made up for us plus a little sitting room. A separate toilet and shower. There was a safe, lots of electrical outlets, a fridge, cold water carafe, yukata, and overcoat to wear in the hotel and outside. Everything was clean and so lovely. We had a wonderful view of the mountains and river.
They also took us up the snow monkey park entrance (and will pick you up, too -although we walked back down).
Very attentive staff. Always trying to help you. There are a couple of people there who speak English.
We did have the Japanese dinner there one night. There must have been 12-15 courses (I stopped counting after a while). Delicious but be aware that a lot of it is fish in case you don’t like fish. There was beef as well.
I would stay there again in a heartbeat.
We had room 504 with a great view of the river and mountains.

2019年04月08日

Shibu is an older hotel but don't let that sway you. We stayed in a Ryokan in Kyoto, two adults and our teenaged daughter and this one was much bigger in comparison with a separate large shower/bathroom and sitting area. Extremely quiet for sleeping with views of the river and mountains. The hotel staff didn't miss a thing, were extremely accommodating and polite offering free shuttles to the monkey park and train station. We came back from the monkey park with muddy shoes which our driver must have noticed as when we went out later that evening they had been cleaned off and looked brand new! Also our daughter left her little bag behind and Shibu staff contacted us immediately to advise and arrange for shipment back to us in Canada. We wanted to stay longer and enjoy the wonderful onsens both in the hotel (one of the few outdoor onsens we discovered) and in the neighbourhood.

家族旅行 2019年03月29日

The manager/owner is extremely helpful and professional in providing his service which made our 1 day trip a pleasant memory. The hotel is well maintained and very clean, the staff are very professional as well by the Japanese standard. One thing worth mentioning is that they even cleaned our dirty shoes (due to the melting snow and mud from the nearby Snowmonkey park) overnight and placed them in front of the front desk tatami area when we head out. Shibu hotel has the attention to detail in a friendly way that makes you feel like the guest of honor.

カップルで旅行 2019年03月11日

Magica esperienza ryokan e onsen

Esperienza fantastica un ryokan dotato di molti confort in una posizione perfetta servizio di navetta per la stazione e per il monkey snow park! Raccomandato

2019年03月07日

We loved the Shibu Hotel. The service was excellent. Everything about the town and this hotel were delightful. Can’t wait to come back!!

2019年01月30日

Wonderful place! Such a lovely experience to stay in a family run resort that’s been around for a long time. Our corner room was wonderful. The breakfast was great and dinner was simply amazing! One of the best meals I’ve ever had. Absolutely loved our stay.

カップルで旅行 2019年01月29日

Excellent service and nice location if you want to go to the onsen

2019年01月19日

Lovely experience

A very special two days staying here. Friendly, gracious hosts who could not do enough to help our enjoyment. Monkeys and ski fields in two days made so easy and relaxed by our hosts.

2019年01月05日

很好的服務，環境寧靜，房間很乾淨。去雪猿公園及溫泉街很方便。食物很好味，洒店的溫泉亦很好。有一個家庭溫泉，可惜想用時有其他客人使用，要去雪猿公園的選這間酒店很好。

2018年12月25日

Comfortable stay in the countryside.

It was a relaxing stay and staff were friendly, helpful and attentive. The food was just ok though. I’ve stayed at other Ryokans and this one just doesn’t stack up with quality, quantity and taste. Breakfast was especially disappointing.

2018年12月12日

Very friendly and helpful. Great meals.

2018年11月04日

Great hotel, in centre of Shibu with nice Onsen

Great hotel, in centre of Shibu with nice Onsen and very pleasant staff.

2018年10月15日

This ryokan is located on the main road of the shibu onsen area. The staff was simply awesome, very humble and very friendly. They went out of their way to make sure my stay was enjoyable and memorable. They offered pick up and drop off service at Yudanaka station (I was able to use expedia messenger when I was boarding the train at Nagano station to advise them of my arrival time and they made sure the shuttle bus was waiting for me) and snow monkey park (even made sure to provide the train schedules for the day we left to make sure we were able to maximize our time at the park before being dropped off at the station). The hotel had its own onsen (indoor, outdoor and private co-ed) accessible anytime from 15:00 to 09:30. They also provide the "town key" to the 9 public bathhouses, a must do experience if you enjoy onsen-ing (word of warning - the water is very hot at most of the bathhouses and they are old so don't expect marble floors/shining wall tiles). When you go, I highly recommend the dinner and breakfast combo. The food was simply amazing and a great way to enjoy a traditional japanese meal. They also offer free yukata use during your stay. I highly recommend this place and would definitely stay again!!

2018年10月13日

Great Experience

This place was amazing. It's a traditional Ryokan style hotel that serves traditional Japanese dinner and breakfast with your stay.

The hotel staff and management were so nice and polite. Went out of their way to make us feel welcome.

The traditional style meals might be a bit much for a western palate, especially if you are a picky eater. But I found it to be very interesting and a good experience.

The in-house onsen facilities were also on point and very nice to relax in.

The town itself, shibu onsen is fascinating and staying in local accommodation you get a key to use at all the public onsen.

2018年08月20日

Idéal pour aller voir les snow monkey!

Accueil à la gare, personnel accueillant et chaleureux, transport gratuit de la gare à l’hôtel et au snow monkey,. Onsen a même l’hotel plus agréable que ceux de la rue principale. Bémol, pas vraiment d’endroit pour manger.

2018年07月16日

The hotel was absolutely beautiful. It was more traditional and was located in a comfortable sleepy town. We really enjoyed our stay here and left feeling wonderful and relaxed. Would highly recommend their breakfast meal. It was a highlight of the trip for sure.

2018年06月22日

we have been there before , so we know of the snow monkey , the walk
in the forest the Shrines and Temples ...and the little quaint village of
Yamamuchi ,

2018年05月25日

Excellent Services

The services were excellent. The hotel owners made you feel very much at home and were very helpful.

2018年04月15日

Beautiful room and amazing breakfast

We really enjoyed our stay at Shibu and the breakfast was lovely!
Great accommodation if you are going to see the snow monkeys

2018年04月07日

Amazing hotel in the heart of Shibu

We had a wonderful time at this hotel. The staff were amazing, so kind and helpful with our 3 children. They drove us up to take the children to play in the snow and to see the snow monkeys.
We cannot rate this hotel highly enough. I recommend it to anyone who visits Shibu.

2018年04月01日

We fell in love with this hotel! The owners are friendly & will go out of there way to help you with anything you need! The food was delicious & so is the plum wine! Highly recommend to stay here.

2018年03月31日

Came for the snow monkeys and stayed for the charm

A charming hotel with such a sweet staff. If you call ahead, they'll pick you up from Yudanaka train station. We went to see snow monkeys but really enjoyed the hotel, the public onsen in Shibu and the overall charm. If you have time to spare, I reccomend even saying for two nights to take advantage of the Onsen and enjoy the charm ok f a small mountain town.

The staff at the hotel was really great in helping us learn the customs and expectations of the onsen, while making us feel at home.

Also the breakfast was the best breakfast we've had on our entire trip. Be aware that if you're a picky eater and used to western style breakfasts, it may not be for you.

2018年03月27日

Absolutely amazing staying. Got picked up from the train station even if this was not arranged or even asked for. Extremely clean place. The on site onsen was also really nice.

2018年03月24日

Friendly staff and nice location.

Very warm hearted hotel staff and nice location near the 9 onsens.

2018年02月15日

A lovely Japanese hotel, sleeping on futons on the floor was an uncomfortable experience for us coming from the US.
Food was excellent but the service over dinner was rushed.
Overall an awesome experience .

2018年01月08日

Shibu hotel is a MUST.

Shibu is not just an incredible hotel but an incredible experience. Yamanouchi is a small town so don't expect a lot to do, but my family didn't mind spending most of our time at Shibu. It's conveniently located in the small town so you're next to shops and restaurants. (Check out the neighboring soba shops.) The staff feel like family and I definitely recommend paying a little extra for the provided meals because you can't find that anywhere. They have a private onsen for guests which is the biggest of the ones around Yamaouichi. We absolutely loved this family owned hotel and can't say enough good things about them.

2017年12月28日

Staff

Excellent service. Pick up and drop off at the station and monkey park.

2017年10月27日

Convenient and Comfortable

Shibu Hotel is located in a very cool "onsen town" where almost all accommodations are full-service ryokans, which is not what we wanted for this particular part of our trip. So as a more conventional type of hotel set-up the Shibu Hotel was better for us than a ryokan. The hotel has some minor quirks and it does show it's age a bit, but on the other hand the hotel had some nice Japanese touches, a high level of customer care, and everything needed for a comfortable stay. We enjoyed our stay.

2017年10月23日

Traditional & nice

Lovely, very raditional ryokan without being over fussy or difficult to negotiate. Rooms are comfortable, you have futon on the floor but a couple of chairs by the window. Breakfast may not be everything to Western tastes but is beautifully presented in the dining room. Onsen can also be a little confusing but well worth the effort. Decent level of English spoke by most staff. We were the only big noses in the place which added to the authentic feel, for us anyhoo

2017年09月27日

Relaxing Stay

Good service. Pick us up at the train station, free ride to the Monkey Park and then to the saki brewery. No meals offer at the hotel. A relaxing place.

2017年05月04日

A traditional room in an onsen

Very, very, kind staff, excellent food, lovely traditional room. Easy access to Jingokudani Park - snow monkeys

2017年04月30日

A perfect escape!

A fabulous escape, in a beautiful mountain area with full access to both the hotel and local onsens. We booked the package that included dinner and breakfast - the food was simply amazing! The town is quiet and peaceful, with visitors wearing their kimonos as they wander in the streets and go onsen hoping... exactly what we needed!

2017年04月28日