HOTEL THE MITSUI KYOTO ラグジュアリーコレクションホテル & スパ

本物の和モダンだと思いました。

2021年04月25日

温泉もレストランも素晴らしかったです。

家族旅行 2021年03月27日

Stunning property. We enjoyed the private onsen experience, the rooms were modern and beautiful appointed. We dined at Toki and had an unbelievable meal. Everything was exceptional.

カップルで旅行 2025年07月03日

Excellent service. Our children got sick during the trip and the concierge found a doctor for us late evening. Concierge explained everything to the doctor before we got there so we were able to get treated even though our Japanese was limited.

子供連れの家族旅行 2025年06月15日

Best experience I’ve had at a hotel.

2025年05月14日

Stunning hotel mixes Japanese traditional aesthetics with modern western appeal.
Immaculate room, fantastic staff, wonderful restaurant. Surprisingly close to the subway and Nijō Castle. The bathroom, shower and spa facilities were all top notch.

カップルで旅行 2025年05月14日

One of the best hotels I have ever stayed in, in all areas including room cleanliness and organization, customer service (amazing), a quiet room, relaxed atmosphere, excellent breakfast (Japanese or American, served at the table, plus an extensive buffet, all items fresh and delicious. Location is amazing, 5m walk to a metro station and right across the street from Nijojo castle which was one of the best things we have seen in Japan.

カップルで旅行 2025年05月13日

Amazing property spa and service

家族旅行 2025年04月22日

Extraordinary

Excellent and exceptional; clean and very efficient staff.
The very best we’ve ever stayed.

2025年03月24日

Mitsui in Kyoto.

Beautiful property and great service. Would stay again.

2025年03月23日

One more restaurant in hotel would be helpful. Breakfast in Italian restaurant too crowded

家族旅行 2025年03月11日

Recommend to stay

It’s a good hotel, we all love and enjoy it

2025年01月13日

Except the variety available for breakfast, all other servicds and conditions of the hotel are perfect!

2024年12月30日

Tranquil and relaxing facilities, very friendly staff

家族旅行 2024年12月19日

Beautiful property with world-class service.

子供連れの家族旅行 2024年12月04日

Loved everything, this was an absolute blissed out stay. The room, service and thermal baths were delightful. Cocktails and the tea ceremony were amazing.

家族旅行 2024年11月02日

Zen atmosphere. Very nice rooms and excellent service. Beautiful spa and mineral pools
Loved this hotel

家族旅行 2024年10月28日

Excellent

家族旅行 2024年10月01日

The room is quite dark however we still live the room

2024年08月19日

Liked Everything
Nice enviroment
Just takes too long to get room fixed everyday

家族旅行 2024年08月13日

Perfection

Nothing short of an elevated experience. Truly amazing property and wonderful staff. The attention to detail is outstanding. So comfortable and serene, we were only sorry to leave :)

2024年08月01日

Very good overall

2024年07月29日

Great Asian luxury.

家族旅行 2024年07月29日

Beautiful property and the ohnsen was the best part

家族旅行 2024年06月21日

This was our favorite stay during our 2 week Japan vacation.
The hotel is impeccably designed with attention to detail around every corner.
The service is amazing with genuine Japanese hospitality
We can’t wait to return to the Mitsui!

2024年06月19日

너무 좋았어요!!!

진짜 제대로 된 5성급 호텔이 뭔지 이곳을 통해 알게 됐습니다. 매 순간 고객을 생각하는 마음에 감동한 호텔이었습니다. 덕분에 정말 편안하게 쉬었습니다.

2024年06月05日

非常好的酒店，超級乾淨整潔，像回家一樣舒服，服務也很棒！很貼心每晚還有送面膜和護唇膏，一切細節很優秀！溫泉設施很棒很舒服，躺椅是會發熱的，整體很舒服，細節很棒！！

2024年05月24日

Having traveled to over 50 countries and cannot remember ever having better service at any hotel!!!

カップルで旅行 2024年05月24日

Superb in all respects. Thermal springs absolutely a stand out. Service like no other. Y1900 for a coffee is a bit rich but it was excellent. Little noisy in street side rooms

2024年04月27日

Une endroit incroyable, une superbe expérience clients

家族旅行 2024年04月22日

Simplemente el mejor hotel de Kyoto! Es un hermoso hotel en todos los aspectos

家族旅行 2024年04月17日

We liked the physical property and the helpfulness of the front desk and concierge staff.

The restaurant staff were not as customer service oriented.

カップルで旅行 2024年04月11日

Beautiful property with lovely, caring and friendly staff.

カップルで旅行 2024年04月11日

Everything! This hotel is very special.

家族旅行 2024年03月29日

room is comfortable

家族旅行 2024年02月25日

Gorgeous boutique hotel. Japanese culture at its best

カップルで旅行 2024年02月17日

The property is stunning. The staff is friendly and thoughtful. If I would have changed anything, it would be a bit more deeper massage during spa, and restaurant seemed to have some young staff who were not as polished as other experiences I have had. Otherwise stay was lovely.

2024年02月09日

Excelente experiencia! La arquitectura e interiorismo son una belleza. Lleno de detalles, excelente atención, la comida en el restaurante tanto en desayuno como en cena fue deliciosa. Las habitaciones con vista al jardín valen mucho la pena, pues el jardin es precioso.

2024年01月09日

Amazing design. Amazing attention to detail in interior finishes. Extraordinary staff, but concierge made a bad choices in suggesting the Kenniji Gion Maruyama restaurant which was priced like a three start Michelin restaurant, but did not deserve even to be in the Michelin Guide. The Kaiseki menu was so bad that we were embarrased in front of our guests. The concierge also booked a car to go to the Miho Museum, but the driver was so unprofessional that he could not find the museum with his GPS.

グループ旅行 2023年11月23日

Upscale W vibe is alive in Osaka!

カップルで旅行 2023年11月22日

The Hotel Mitsui Kyoto is an outstanding hotel in all respects. The hotel staff are genuinely kind and attentive to guests. The rooms are large, well designed and tastefully furnished. Our concierge was excellent and provided great service from getting reservations for dining to arranging for our luggage to be shipped to our next hotel destination in Tokyo.

カップルで旅行 2023年10月18日

Extraordinary Experience!

カップルで旅行 2023年10月02日

Blown away by this hotel. My husband and I just came from 2-night stay to start our honeymoon and loved every second from the minute we walked in. The hospitality is unreal. Even before you arrive, they are emailing you to see if you need help with reservations. I must have emailed the concierge 20 times and they always got back to me immediately and were extremely helpful. We had the garden view room that looks onto the giant gardens which was unbelievably calming and serene. The thermal spas are incredible with a rain shower feature. The showers/baths in the room are incredible. Bed coildnnot be more comfortable and room has two automatic blinds - blackout and a sheer one. Turn down service every night with included pajamas that are comfortable that we bought them ourselves. Highly recommend matcha tea ceremony and breathwork session. I only wish we had time for a spa treatment. Don’t hesitate and book!!!

カップルで旅行 2023年09月04日

Très bel hôtel avec onsen

家族旅行 2023年05月25日

Treat yourself. One of the best experience.

カップルで旅行 2023年05月19日

Don’t hesitate, just book it and u won’t regret!

カップルで旅行 2023年04月10日

Not a LUXURY stay

Worst and most inconsistent service. Charging ~$2000 a night in a beautiful setting but entirely incompetent - just not at all prepared for the level of service they promise. At least 5-7 errors in every meal sitting. Rooms are small and so poorly lit you can't see the things in your suitcase. Took three days of back and forth for the concierge to make a dinner reservation and then lost the reservation because they didn't book it in time. Changed the entire course of our Japan vacation. Meals were terrible and certainly not fine dining. Many more examples.

2023年04月04日

Overall all very good :)

家族旅行 2023年02月21日

Such a beautiful hotel! Full of amazing art and details. Excellent service. Impressive, serene, relaxing. You can feel the care of all employees. Excellent breakfast.
The thing to improve was the check into the gym. We would go there and then a lady would interrupt our workout to sign us in. It should be an easier, faster process.

カップルで旅行 2023年02月02日

Wonderful experience

Amazing stay and will come back, even though I’d say some staff needs a little training on understanding as it was often difficult. Even with translation.
Will still rate 5 stars

2023年01月29日