城崎温泉 炭平別邸 季ト時

従業員の方はミャンマーの方で日本語はペラペラではなかったですが、一生懸命に丁寧に対応頂き、温かいもてなしを受けました。
特に料理は全て美味しく、味付けも濃すぎず、大変満足でした。また機会があれば是非訪れたいと思います。

家族旅行 2025年11月16日

美食同源　美味しいお茶　発酵食品
スタッフのおもてなしでゆっくり過ごせました　ありがとう
ロープウェイで行った近くの温泉寺
仏像との出会い
是非　拝観頂きたい所です

2025年09月30日

料理のメニューに工夫を

夕食の全体量がわからないで「蒸し物」を選んだら　刺身の量が多くご飯をキャンセルした。
蒸し物と料理にカニがダブっていた。
メニューを工夫した方が良い

2025年06月22日

朝食にお茶が欲しかった

家族旅行 2025年01月09日

ホスピタリティ、お料理、お部屋、全てにおいて素晴らしいお宿でした。また城崎に行く時は次回も必ず宿泊したいです

2024年11月19日

１日６組限定ということで、落ち着いた時間を過ごすことができました。
スタッフの方は全員外国人なのですが、親切で丁寧な対応で心地よかったです。
３階のラウンジは使い勝手が良く、アロマティー、スイーツ、ソフトドリンク、様々な種類のアルコールまで自由に堪能できました。勿論、オールインクルージブです。
私は連泊で城崎温泉を存分に堪能することができました。もし、時間的に余裕があれば連泊をお勧めします。

家族旅行 2024年08月27日

とてもオシャレな内観、お部屋、食器類など目でも癒されゆっくりできました。
お食事も自分好みにチョイスでき、飲み物の種類も多く楽しめました。
また、是非お泊まりにきたいです♪

カップルで旅行 2024年04月28日

6組限定なので、私たち高齢者には落ち着いてよかった。
特に不都合は感じなかったが、トイレの空間がもう少し広ければありがたかったかな。

カップルで旅行 2024年04月26日

接客もご飯もサービスも全て最高でした！！

2024年03月25日

スタッフの皆さんから丁寧なおもてなしを受けて感謝しています。
また、夕食朝食共に細やかさを感じクオリティーの高さがうかがえますね♡お味は勿論、とても美味しかったです♪
また、宿泊したいですね♪

家族旅行 2024年03月21日

スタッフがとてもいい感じです。

家族旅行 2024年03月19日

食事も美味しくて、お風呂もゆっくり入れて満足でした。また食事以外の時間に飲み物やデザートなども飲み放題・食べ放題で嬉しかったです。

家族旅行 2024年02月15日

食事も美味しく、室内や浴場もオシャレでとてもいいなと思いました。
また、忘れ物をしてしまったのですが、無料で送付していただきありがとうございました。さらに、ご丁寧にお手紙も添えられており、素晴らしいなと思いました。また宿泊させていただきます。

グループ旅行 2024年01月10日

スタッフの方の接客がとても丁寧で、滞在中、心地よく過ごすことができました。お食事もヘルシーで美味しくて大満足です。飲み物の種類も豊富で存分に楽しむことができました。特に薬膳のお茶の美味しさに感激致しました。また行きたいです。ありがとうございました。

家族旅行 2023年11月24日

新しいスタイルのお宿だと思いました
時間を忘れて、ゆっくりできました　
ありがとうございました
スタッフの方々の努力を感じ、日本人の私達も、尚一層頑張らないといけないと思いました

2023年11月06日

Food was excellent. Room was clean. Property was clean

2025年11月27日

Excellent service and food and drink provided.

家族旅行 2025年11月25日

89歳の母と一緒に一泊しました。ミャンマー出身のスタッフさん達の心のこもった「おもてなし」に癒されました。食事は朝晩とも非常に美味しく海の幸、山の幸を堪能することが出来ました。ただ、エレベーターがないので足腰の悪い方には不向きかもしれません。

2025年11月12日

Amazing place to stay in Kinosaki Onsen town! My girlfriend and I got the “kasuga” room on the second floor, which has a view of the Main Street. Room is just the right size, and they provided everything we needed for the stay in the room - from tea to water to toiletries to a Dyson hair dryer. Yukatas were also provided for us to use the in-house onsen, as well as for going to the other 7 onsens in town.

The dinner included a buffet where we chose the different seafoods for them to steam for us - and every person gets a guaranteed half crab! The crab was so delicious. As they were steaming our food we were served sashimi, and after we finished the steamed portion we were served Tajima beef, which was also really delicious! Both the Tajima beef and crabs are local specialties so I’m really happy they included them in the food program.

There is also a matcha experience and a lounge open all day serving snacks and drinks (changes based on time of day). The staff is also really attentive and helpful - thank you for an amazing stay in Kinosaki Onsen!

カップルで旅行 2025年11月12日

This was a highlight of my trip to Japan. The Kinosaki Onsen is a jewel and worth the effort to visit. And staying at Sumihei Bettei Tokitotoki was pure joy. The staff could not have been nicer. The location was ideal... and at every turn, there was someone there to help us learn about the town, navigating the spa houses and making sure we had a snack or beverage if we ever needed it.

This place is a magical gem and well-worth every penny.

2025年10月28日

I read the reviews from this stay and was expecting much more. The rooms were tiny, the meals were good but not exceptional compared to kaiseki we had during our stay in Hakone. The staff was nice and the little treats/cakes were good but overall we were disappointed. Also there is no shower in the room because you are expected to use the bath houses.

カップルで旅行 2025年10月26日

Best service I've ever had at a hotel. The staff are super kind, we felt as if we were in someone's home with them taking care of us.

Rooms were kept clean and the place had lots of included amenities to partake in.

If you're looking for a modern ryokan experience, I highly recommend!

カップルで旅行 2025年10月24日

Good location.

2025年10月17日

We had the opportunity to stay at this onsen hotel and had an absolutely fantastic experience. The buffet dinner was a highlight — beautifully presented and offering a wide variety of dishes that felt like something out of a Michelin-star restaurant. It was a real treat to enjoy both gourmet cuisine and local delicacies in one meal.

The bar was another pleasant surprise, with a great selection of local cocktails and drinks that added a special touch to the evening.

Of course, the hot spring spa was everything we hoped for — relaxing, clean, and the perfect way to unwind after a day of exploring.

Overall, this was a memorable and thoroughly enjoyable stay. Highly recommended for anyone looking to experience a mix of luxury, local flavor, and relaxation.

家族旅行 2025年10月14日

Pack light, rooms are not the largest size. Dining room looked nice in the pictures but not very practical or comfy when U sit down to eat. Breakfast is good.

カップルで旅行 2025年10月05日

This ryokan was an amazing and incredible experience. The people here were so kind and their service was on another level! From the moment we walked in to check in, we were comfortably seated to tea and refreshments. Their morning breakfast.. we were amazed at the quality of the spread. Their dinner felt like a feast and had such curated foods. During our whole stay here, it felt like a wellness stay from the healthy meals, snack/tea times, aromatherapy towels, and private onsen (there are two onsens on the main floor that is shared by the guests but can be privately used one at a time). Beds and rooms were so comfortable as well! Thank you so much for the stay, we had a wonderful experience!!

2025年10月03日

This ryokan exceeded expectations! The tea served at check in, multi-course dinner, amenities (private onsens!), delicious breakfast, and freshly made mochi at checkout all create an amazing stay. This is truly a first-class experience. I’ll be back! Thanks to all of the staff who made the stay exceptional.

グループ旅行 2025年09月26日

A lovely experience

Everything about this hotel was a treat!

2025年09月23日

Wir hatten eine wunderschöne Zeit in diesem kleinen traditionellen japanischen Hotel. Der Service war ausgezeichnet, immer freundlich und hilfsbereit. Das Essen war traditionell japanisch und sehr gut. Das Zimmer war sehr schön und für japanische Verhältnisse sehr groß. Die Bar war rund um die Uhr zugänglich und kostenlos.
Kinosakionsen ist ein süßes kleines Dorf mit 7 Onsen, die man als Gast kostenlos nutzen kann. Shopping und Restaurants entlang der Straße am Fluss sind sehr schön.

家族旅行 2025年09月15日

Perfect Ryokan

This is a wonderful Ryokan. The staff are lovely and the facilities are great. This is a relaxing small Ryokan with great food and we found it to be the highlight of our trip so far, wishing we stayed two nights instead of just one. The dinner was absolutely delicious and though it was a lot of food we loved every course. The private Onsenji were clean and had great soaps and shampoos. This place is a luxurious and relaxing spot that would be a great option for anyone visiting Kinosaki Onsen.

2025年08月19日

I enjoyed all of the hotel amenities, and overall proximity to things.

カップルで旅行 2025年08月13日

We were greeted with freshly made hot tea and cakes, and an incredibly informative introduction to the hotel, amenities, and local area. They also provided wine in the lobby and an open bar with multiple drinks and small snacks until midnight and 0200 respectively which was almost unbelievable until we saw it ourselves.

2025年07月08日

The best hotel that I ever been stay.

Comfortable, Clean, nice staffs, great food.

2025年05月18日

Super ubicado!

Muy bien ubicado, muy buen servicio.

2025年05月15日

Very Enjoyable Stay

Cute property with wonderful staff. I can't say enough about the hospitality that we enjoyed here. The staff is incredibly thoughtful and helpful. The property has fun decorations and a great view from the eating area on second floor. The food is plentiful! I have a very bad reaction to chemical MSG which is a flavor enhancer used in many Japanese foods. The staff was very helpful in helping me avoid this. Previous to arriving, based on the communication over email I was not sure if I would be able to eat at the hotel, but once we were there it was very clear how they were able to help with my dietary restriction and the food was great. I also forgot a pair of shoes in the lobby and they had it sent to Tokyo. Really great service.

2025年04月28日

Amazing staff, food, location and accommodation. The private onsun is very clean and comfortable. Cho Cho, Nang, and Rosie were exceptional hosts

カップルで旅行 2025年04月08日

We had an amazing two nights here. I highly recommend it! What a great experience with top notch staff and beautiful facility.

カップルで旅行 2025年04月01日

Hotel staff was very attentive. Room was clean and well maintained. Food offerings were plenty. We were most impressed with the dinner service provided by the young lady staff. Service was personable and adequate. Our room was facing the back and there was construction going on next to the property so there was some noise during the stay. We stayed two nights.

カップルで旅行 2025年03月28日

Best First Time Experience!

Wonderful first time experience in Kinosakionsen! This hotel is in the perfect location. It's a very short walk from the train station and all of the 7 public onsens. Also a short walk to the Kinosaki Ropeway. There are 2 private onsens in the hotel where couples/families can soak together. Every floor has a light to indicate if available. Service is impeccable and easy to communicate in English with the staff. Food is plentiful! Breakfast and Dinner were included as well as an afternoon tea service. All you care to eat! Fair warning, don't go crazy at the steam bar! Save some stomach for the rice dish. Truly delicious!

2025年01月21日

The customer service officers are nice n helpful.

家族旅行 2024年12月11日

Everything was great

カップルで旅行 2024年11月11日

This place is absolutely amazing! The property is visually stunning, I could just sit in the lounge all day! The staff are friendly, great at their jobs, and total professionals. They knock it out of the park with their food, drink, and tea selection. The private onsen is super nice and a relaxing break from the busy public baths. This is one of my favorite stays ever! Would highly recommend to anyone visiting the area.

グループ旅行 2024年10月14日

Wonderful stay

Great location and beautifully decorated inside. Rooms were spacious and everything was spotless. The staff were wonderful and super friendly and attentive.

2024年10月11日

We had a really wonderful time. The staff was all incredibly kind and helpful and went above and beyond with everything. The food and drink was all so delicious and there was a private onsen for us to use which was really nice. Would definitely stay here again!

カップルで旅行 2024年05月31日

Fantastic experience. A highlight of my trip.

グループ旅行 2024年05月17日

Very friendly staff and very clean also comfortable room
Specially thanks to Cho Cho !

カップルで旅行 2024年05月08日

It’s an excellent place in Kinosaki. The beautiful and detailed decoration made the moods peaceful and joy. The smiling workers hospitalizations warm our hearts. We will come back here again.

2024年05月04日

No elevator

2024年04月30日

My recent stay at SUMIHEI BETTEI TOKItoTOKI was a delightful experience, blending traditional Japanese elegance with modern luxury. The serene setting and beautifully designed rooms provided a perfect escape from the everyday hustle, while the onsen baths were a haven of relaxation. The staff’s exceptional service and attention to detail made the stay truly memorable.

Dining at the hotel was a culinary highlight, showcasing exquisite local flavors and artistic presentation. Overall, SUMIHEI BETTEI TOKItoTOKI is not just a hotel, but a gateway to experiencing the charm and tranquility of Kinosaki Onsen. I left rejuvenated and look forward to returning.

カップルで旅行 2024年03月21日

服務好，從入住時就有迎賓茶、點心、宵夜，還有個人浴池可泡，到退房前都不用離開飯店。可惜的是晚餐比預期的差一點，蟹腳限每人一隻，wifi也不太穩定，有人可以連上，有人不行。

2024年02月16日