HOTEL MASTAY 神宮道

居心地はよかった
食器や、調理器具が汚かった

カップルで旅行 2024年10月25日

お部屋にキッチンと乾燥機能付き洗濯機が有り、子供連れでも快適でした。
キッチンには、カラトリーセット、調理器具、電子レンジ、二口のIHクッキングヒーターも揃っていました。足を伸ばして入れるバスタブは、追い焚き機能付き。
中期、長期の滞在に適している素敵なホテルでした。

家族旅行 2024年02月27日

出張にもオススメ

出張で利用しましたが、ダイニングテーブルで快適にテレカンファレンスができ、部屋も綺麗で、とても満足しました。

2020年02月01日

ロビーにトイレや喫煙所があれば尚良し

カップルで旅行 2020年01月06日

オシャレで落ち着きます

アパートタイプのホテルで家族で好きなものを作って食べ、ゆっくりするのが今一番の楽しみです。その中で全てが新しく綺麗で、作りやあるもの１つ１つがおしゃれで使いやすく、とても良かったです。残念なことはやはり京都は駐車料金が高すぎることです。しかもこの辺りは更に高い‼️駐車場が3台しかないとの事で、ホテルの方が忙しい中外にまで出て案内してくれました。その心使いに感謝します。ありがとうございました。

2019年10月22日

The shower room and bathroom not close to each other. There is a washing machine inside but the dryer makes ur clothes wrinkles.

2025年07月09日

Big room for our family of 4. Washer dryer was helpful. Super friendly front desk staff. Close to the subway and all food options you could desire.

家族旅行 2025年06月30日

Hotel Mastay Jingumichi was great, rooms spacious by Japanese standards, clean and comfortable, everything modern and updated. Staff were always patient, super helpful.

家族旅行 2025年06月11日

Très bel hôtel, silencieux, spacieux, avec un personnel très accueillant.
Traduction anglaise fourni avec tous les appareils, café gratuit le matin, douche de très bonne qualité. Je recommande.

カップルで旅行 2025年05月26日

Perfect for a family of four. Beds were great, the space was plenty (especially for Japan), and it had great amenities like a washer/dryer, separate toilet and bathroom. And full kitchen.

The location was also great: near a subway line and also close to the philosophers walk. Lawsons downstairs also helped

This is a place for travelers who want higher end accomodations but don't need onsite facilities like a restaurant

家族旅行 2025年04月21日

A fully equipped and comfortable serviced apartment, complete with an in-unit washer and dryer located in the bathroom. I really appreciated the modern tech features in the bathtub and toilet—they were a nice touch. The infant cot provided was clean and cozy, and they even included a diaper bin, which was very thoughtful.

However, there were a few downsides. The room didn’t offer much of a view, and the hanging lamp above the wall art in the living area was quite obstructive—I bumped into it multiple times. Additionally, the layout lacks separation between the bedroom and the kitchen/living space. This means if you cook, the smell lingers throughout the entire apartment. And once the baby is asleep, it’s hard to do anything else since there’s no door to block light or noise from the living area.

子供連れの家族旅行 2025年04月20日

Over-rated establishment

On duty staff could not communicate in English on check-in. When asked if we could use the bathroom when picking up our luggage prior to leaving Kyoto on check-out, the female staff on duty refused and said no. Told me that Mastay only has bathroom in suite and staff bathroom could not be used by hotel guests.

2025年04月05日

Great Stay

Very spacious and comfortable space, well-equipped for daily life, great location

2024年02月19日

This was a spacious, comfortable and unique property in a good location. It was immaculately clean. There is a Lawson store next door and a number of good restaurants nearby. It is in walking distance to the Heian Shrine and Nanzenji Temple. Bus stops are just outside and subway stations are very close. The hotel is on a busy street, but the room is well insulated and very quiet. It has a washing machine that is supposed to also function as a dryer, but we didn’t have much luck with the dryer part. There is an enclosed balcony where you can hang clothes to dry, as well as a big closet and a pole in the bathroom. The staff was polite and competent enough in English to be helpful. Taxis had a hard time finding it and I began to use the Higashiyama Hotel across the street as a recognizable landmark.

カップルで旅行 2023年11月02日

First and foremost, the staff were very helpful and also spoke excellent english. Any time you are in another country, you should not take it for granted that you will have an easy time communicating, and my review would still be 5 stars without it.

Staff are able to assist with restaurant reservarions, transportation, and luggage courier services.

A short walk from the subway, transport to kyoto station and nara were simple. Short walk to multiple temples. Short walk to pontocho dining street and lots of other hreat restaurants.

グループ旅行 2023年09月23日

We had a lovely stay at Hotel Mastay. The hotel is in a great area and has some great restaurants nearby. Only a short walk to Ginza. The room was comfortable and was so lovely to have a living/dining/bedroom and laundry. Only thing I would comment on is for the Front desk to explain how the shower works and the washing machine as this was written in Japanese

カップルで旅行 2020年01月05日