RESI STAY Mayu Grace Hotel

おしゃれだけど部屋は狭い

おしゃれなホテル、バーの音楽が響いてた
部屋は狭くコンパクトで床にスーツケースを広げられない
部屋が寒すぎた

2025年01月29日

お部屋が広くて快適に過ごせました！
良い感じでほっといていただける点がありがたかったです。
アメニティやドリンクも充実していて嬉しかったです。

2024年11月17日

部屋も広く、清潔で、とても過ごしやすかったです。
部屋に洗濯機と乾燥機が設置されていれば、長期滞在でも問題無しですが。

カップルで旅行 2024年07月17日

スタッフの方々は一生懸命だったと思うのですが、連携が取れていなかったり、個別の対応ができていず、ホテルとしては機能が完全だとは思えなかった

2023年05月11日

お部屋が広く使いやすかったです。
受付の方も丁寧に対応いただき助かりました。

グループ旅行 2022年10月10日

綺麗で良かったです。

カップルで旅行 2019年09月21日

整潔乾淨

2025年07月10日

Very smooth check in and detailed explanation by the staff. Super spacious room and very convenient location, that is 7-8 minutes walk from subway station.

カップルで旅行 2025年06月19日

Could not have been happier with this property and will definitely return if we are in Kyoto again. I’m super picky and we loved everything about it. Had the standard room and it was more than enough for our needs.

家族旅行 2025年06月18日

Excellent and spacious rooms. Very comfortable for a family of three.

家族旅行 2025年06月09日

I have been using the lobby often for work. In the evening, i believe one of the older male staff smoke. So i can smell cigarette smell. The hotel is a non smoking hotel, yet the staff allow to smoke. The smell comes from office space at the ground floor.

カップルで旅行 2025年05月12日

The stay was great, the staff were friendly and the place was clean. My deluxe room was very large and the beds were large and comfortable. There was a hair dryer and hair straightener, shampoo and conditioner, razor and toothbrush. I am not giving it 5 stars because there is no washing machine in the building so you need to go to a nearby laundromat (for a separate payment). Also, we had asked several times to check in ONE HOUR early due to a work appointment after our arrival, but they were unable to do so, even though their check out times are 11am and check in times are from 2pm. Also, there is no staff at the reception before 2pm so it was impossible to leave your luggage in custody (you could leave it behind the reception desk without any checks).
Very sorry because a hotel must provide the possibility of early check in!

カップルで旅行 2025年05月02日

Huge room (consider in Japan market), proper kitchen, quite, clean, helpful reception ,we had a wonderful stay

2025年04月24日

We had a large 50sqm room. I thought I had booked a room with 2 beds but there was only one king. Fortunately the lounge was a sofa bed and our son found this very comfortable. We highly recommend this property for location, comfort and value for money

家族旅行 2025年04月23日

El lugar no está mal en si, es limpio y las instalaciones están bien.
La ubicación es mala, a 30-20min de todo

2025年04月11日

This place was perfect. We stayed for five days. The location was excellent, the room was clean, and the kitchenette was fully stocked. Staff were amazing as well. Would definitely recommend.

家族旅行 2025年04月10日

Lovely Kyoto hotel.

Very nice hotel in a quiet neighborhood. Walkable to Nijo Castle. Convenient walking to subway stations. Be aware front desk only staffed from 2pm to 10pm. Checkin is at the hotel during those times. ResiStay also has a central checkin office next to Kyoto station for all their other rental properties but is a madhouse. There was some confusing emails about checkin procedures. Highly compliment Hideyo for her helpfulness and advice about restaurant recommendations within walking distance.

2025年04月07日

RESI STAY Mayu Grace Hotel is a perfect mix of modern comfort and Kyoto charm! Spacious, beautifully designed rooms with cozy beds made for a relaxing stay. The quiet yet convenient location was ideal for exploring the city, and the staff’s hospitality was top-notch. Would definitely stay again—highly recommend!

カップルで旅行 2025年04月02日

枕頭太軟，沒有承托力

グループ旅行 2025年03月22日

The room is cozy. Excellent location with walking distance to subway stations. Several convenience stores nearby. Quiet and safe.

2025年03月14日

È una bella struttura e ben curata. Il problema principale è logistico, bisogna camminare abbastanza per arrivare alla metro ma nulla di insormontabile, certamente non merita cinque stelle a causa di questo inconveniente. L'ambiente è pulito e ordinato. Io essendoci stato per ben due settimane avrei preferito che ci fosse qualche comodità in più: in cucina un ripiano dove poggiare le cose ad es. La pulizia della camera e i cambi sono a richiesta. Io non ho fatto mai la richiesta ma avrei gradito se me l'avessero offerto. Ho gradito moltissimo la disponibilità di una fantastica macchina da caffè italiana.

2025年02月24日

房間寬敞的住宿空間

房間寬敞，有廚房，浴室乾燥機，下次京都住宿首選。

2025年01月06日

很值得再住的旅館

無論是人員的溝通或房間的清潔舒適度，都是我下次京都旅遊的首選。

2025年01月05日

很舒服的住宿

非常舒服的住宿體驗，下次來京都市的首選。

2024年12月29日

整齊清潔、水壓夠，有小廚房、可自己煮食，比較可惜的是沒有洗衣機，可手洗後掛浴室，乾躁機烘乾，浴室空間算不錯的。下次會再選擇入住。

2024年12月22日

Excellent service and beautiful room

カップルで旅行 2024年11月23日

Very good property with all appliances you will need. Comprehensive instruction manual and instructions around the accommodation.
Near key lines for public transport.
We had a pleasant experience.

家族旅行 2024年10月30日

The staff was helpful. Place was very clean and up to date. It's a walking distance to metro station. There is a coin operation laundry near by.

家族旅行 2024年09月26日

Nice and quiet. Very clean area. Room is spacious. Walking to station, Sanjo market, Life and Fresco super market. So many choices.

子供連れの家族旅行 2024年05月23日

非常适合全家旅行

离地铁公交都很近 在一条安静的小路上，路口有日式快餐厅。 到的时候是上午前台没有人 ，用前台的电话打通 让我们自助存了行李，非常方便。 房间很大，就是沙发床太软了， 其他都非常好。 从酒店可以走着去二条城，本能寺遗迹也在附近， 附近的公交车可以去各个景点。离700米远有个很大的超市， 我们买了食材，公寓里有厨房。但是没有洗衣机。 非常推荐全家旅行。

2024年02月11日

Neighborhood hotel. Small and quaint. NOT the resiv stay kyoto but a5 minute walk from busses and subway. Easy to get around is you don't want to use cabs. Neat neighborhood.

家族旅行 2024年01月03日

很棒的當地生活體驗, 日本舒適的家

友善的住宿, 房間很大, 獨立廁所和廚房. 完善的現代化空調設備、浴室乾暖房等設備. 廚房提供完善廚具碗盤等, 買外食或食材回來都很Ok! 第一次在日本自已水煮些當地食材, 很棒的體驗, 也有微波爐, 很棒!!

2023年12月16日

職員がかわいくて親切でした

グループ旅行 2023年12月03日

This is not a full-service hotel.

There are no staff available till the check-in time. It means if you want to leave the luggage, it is possible, but they would be unattended.
Japan is safe, but still, it is not the best procedure.

The room is large enough to accommodate opening up several suitcases and bags.

The bathroom was clean, but there was some dust on the vanity shelf that had not been cleaned up enough.

The location is okay; if you have many items to carry, calling a taxi is recommended for checking in and out.

家族旅行 2023年11月30日

NO ROOM MAKE UP SERVICE , MORE LIKE A HOSTEL INSTEAD OF HOTEL. ALSO WASHROOM WATER TAP TAKES MORE THAN MINUTES TO HAVE HOT WATER, A WASTE OF WATER DURING WAITING TIME. FRYING PAN IS BURNED. NO DINING TABLE AND WASHING MACHINE IS BIT INCONVENIENT. OTHERWISE REST ARE FINE, CLEAN AND TIDY.

家族旅行 2023年11月28日

This is a pretty good　serviced apartment at a pretty good price. It was clean and had nice amenities. The room was great. The staff were all extremely friendly and helpful. The area is fine, not much in the immediate area but very close to downtown and midtown. Conveniently located next to Subway Station.

家族旅行 2023年11月02日

Great, roomy property for a family of three. It was sweltering when we were in Kyoto so we wished the hotel was a little bit closer to some of the temples and shrines we wanted to visit. We found that we did quite a bit of walking and often taking buses to the same areas, away from the hotel. Overall those locations quite good and if the weather wasn’t so bad, I think it would’ve been fine.

The closet space is great and it is nice to have room to spread out. It would be nice to have something other than local channels available to watch on TV at the end of a long day — but that is a very minor issue. Beds were super comfy. One of the staff members we saw a few times was absolutely lovely. On the other days, the two younger staff didn’t really acknowledge us. I would really recommend this hotel for families.

家族旅行 2023年08月11日

Perfect

家族旅行 2023年08月08日

Location is a gem.

The registration staff were very helpful and communication was effective. They successfully helped arrange taxi vehicles for our timely departure. The facility is a gem off the main thoroughfare. Taxi drivers are not always familiar with it so use a hotel card to assist on location.

2023年07月17日

I will stay in the hotel of this group again

Aside from the location which is a bit far from the tourist attractions, overall it was a great experience, the room is spacious & clean with all the facility we need.

2023年06月28日

Parfait

Bel appartement très bien équipé et confortable . Bien situé à proximité d'une intersection des 2 lignes de métro

2023年04月29日

Impeccable

Superbe chambre spacieuse et très bien équipée, la décoration est agréable dans le style japonais avec lit style futon mais pas dur, on y a trouvé des plus comme peignoires, chaussons, pyjamas, café thé, impeccable pour famille. Le personnel très serviable et sympathique parlant anglais, la réception a des horaires mais en cas d'absence un téléphone est utilisable pour les joindre. Le quartier est à mi-chemin entre la vieille et la nouvelle ville, métro et arrêt du bus touristique hop-on à 5-6 mn en face du palais de Nijo-Jo, dans un quartier près des grandes axes mais dans des ruelles agréable, au calme avec supermarchés très proches.

2023年04月15日

The facilities, staff, location, cleanliness and size of hotel were excellent. The restaurants, bars and transport were all close by and great. The street and room were quiet and clean. Wonderful stay.

カップルで旅行 2023年04月13日

房間空間很大，環境感覺也蠻乾淨的。離車站距離不算遠，交通位置算便利。

2023年04月11日

The best bathroom. Very clean. More than i expected.

2023年04月02日

Nice large clean rooms with a kitchen and huge shower/tub room. Easy walk to subway stops.

カップルで旅行 2023年04月02日

Small apartment, not full service

Room seemed large, but was actually not well laid out. It was mostly a long corridor with bedroom at the end. Along the corridor were the toilet, bathroom and kitchen. The bedroom had maybe 1m around the bed, so there was nowhere to put our two suitcases.
It is not a hotel though. There is no housekeeping, no restaurant, and only a partially staffed front desk. They are apartments.
Biggest downside was that they cannot arrange Takuhaibin luggage forwarding (but they can receive). For this, they sent us to the local FamilyMart supermarket… however they only take small suitcases!

2023年04月01日

The Receptionist is really kind and gave us a lot of local guide

カップルで旅行 2023年02月22日

Excellent hotel. No complaints at all. The hotel is in quiet area, real Kyoto town feeling, but still easy access by bus (bus stops 3 minutes walk) to Kyoto station (3 route services) and Shijo-Kawaramachi, down town (1 route). Every 10 - 15 minutes service which is always on time. Subway station is close by as well (I can’t tell how long it takes as I did not use the subway.)
Three 24 hour open convenience stores within 3 minute walking distance. Seiyu supermarket is 10 minutes walk (open til 9pm) so you can cook your own food if you like in the hotel room easy. Cooking facilities are well organized. Kitchen is separated so You don’t see the kitchen from the bedroom. Bathroom is separated (bathtub/shower room and dressing room with wash basin) so you have enough space, the toilet is also separated from the bathroom. Bed, linens, pillows are so comfy. Pillows as I checked the make to buy the same for myself are made by a private company in Kyoto. Everything in the hotel room is with thoughtfulness. You feel Japanese “Omotenashi”. The reception lady is fluent in English, German, very helpful and nice to talk with. I have no hesitation in recommending this hotel.

2022年08月04日