サクラクロスホテル上野御徒町

次はないかなぁ

2025年02月24日

五階まで登り降りする大変さ意外は満足でした。また複数人数で宿泊する際は利用したいです。

グループ旅行 2024年12月02日

チェックインに非常に手間がかかりました。

子供連れの家族旅行 2024年07月05日

とてもキレイで快適でした。

グループ旅行 2024年03月02日

室内も綺麗でスタッフさんの対応もよく、とても満足しました！
近くに夜までやってるスーパもあり少し歩けばコンビニもあるので、立地も良いかなと思いました！

夜少し騒いでしまったのでそこが反省点ではございます...ご迷惑おかけしてたら大変申し訳ありません。
この度は丁寧な対応ありがとうございました！

カップルで旅行 2024年03月01日

5階建てでのエレベーターがないホテル
チェックインはタブレットで対応でした
入るのに全員の個人情報登録しないといけないので少々時間かかりました
8人で泊まったのですがキャリーケースを4階からエントランスまでもっていってくれました

2024年01月17日

とても綺麗で広くて満足でした。
エレベーターが無いので上の階だと荷物が多いと大変かもなとは思いましたがとても居心地のいい空間でした。

2023年11月15日

とてもキレイなホテルでまた利用したいです

2023年09月04日

良かった点は、全体的に綺麗だった。
改善してほしい点は、ボディータオル（スポンジ）がなかっく、お風呂入るまで気が付かなかった。
ヘアブラシもあると嬉しい。

あと、部屋によるのかもしれませんが、お風呂の排水溝の匂いが気になる。（特に朝）

スーパーやコンビニも近いので便利です。
ランドリーも徒歩5分ぐらいであったので助かります。

子供連れの家族旅行 2022年07月27日

ファミリーだったり、友人同士などには凄くピッタリのホテルでした。駅近でもあるので、また利用したい気持ちの良いホテルでした。

子供連れの家族旅行 2020年03月14日

コネクティングルーム使用なのか、隣の部屋がドアを開けようとガチャガチャうるさかった。
部屋自体は、とても綺麗だし、寝るだけなら十分満足です♪

家族旅行 2019年12月31日

とても綺麗で清潔感のあるホテルでした。
家族4人で安く泊まれたので満足してます。
ただチェックインが他のホテルと違ったやり方で時間がかかってしまったのが残念です。

子供連れの家族旅行 2019年12月29日

広くて綺麗で安いし近くに安い駐車場もあるので最高でした。

子供連れの家族旅行 2019年09月16日

It was a nice stay

2025年07月15日

Cea

2025年07月12日

Nice hotel, just few minutes from metro station very convenient, quite neighborhood, we stayed 4 days going back just to sleep :)

家族旅行 2025年07月12日

Safety and cleanliness.

家族旅行 2025年07月08日

Good location and clean, with refrigerator. There is not a lot of space, so families should not plan to do much in room besides sleeping, using the bathroom, and perhaps TV/games on the beds.

家族旅行 2025年07月01日

Great design

家族旅行 2025年07月01日

Rooms were spacious and really comfortable. Bathroom was nice and well appointed. The location was ok. A short walk to the subway but the lines that serviced it didn’t really go anywhere of interest. To get to the Ginza line which was a great connector, it was around a 17 min walk. Ueno area was also around a 20 min walk and it’s a lovely area. Check in was horrid. Small lobby with no AC. Took us around half hour to check in and there is no elevator so we had to lug our bags up 2 flights of stairs - but they were not long so it wasn’t too bad. Due to location, I’m not sure I’d stay here again, but the room itself was spacious, modern and really comfortable for my family of 4.

家族旅行 2025年06月30日

It was accessible

2025年06月20日

The staff G-O is kind, polite and accommodating. He help us in keeping our luggage while the room gets ready even though they don’t have a space for it. When we came back he already put all 7 luggage’s in the room using stairs on 5th floor. He went above and beyond. I would recommend this hotel. It is clean and comfortable bed.

家族旅行 2025年06月16日

Todo limpio, acomodado y adecuado

家族旅行 2025年06月13日

Seven family members traveling together and all able to stay in the same room. That was wonderful.

家族旅行 2025年05月31日

Très bon hôtel bien situé, ce qui est un peu compliqué c'est de faire le check in avec une tablette, c'est quand même plus facile d'échanger avec une personne et plus rapide

2025年05月01日

Solo que no tiene elevador en caso de tener varias maletas

2025年04月27日

Close to station and parks, quiet and clean

グループ旅行 2025年04月20日

It was a quite area not to far from akihabara

家族旅行 2025年04月18日

This was perfect for our family of 5, plenty of space and great location for a quiet night but accessible transport and convenience stores.

家族旅行 2025年04月09日

Excellent Hotel for good price

Check in and check out from the hotel was incredibly easy. It was located in an excellent spot, super close walk to Shin-Okachimachi station or a bit of a longer walk to Okachimachi. The staff were incredibly polite, and the room was clean and comfortable! We really enjoyed staying here for our honeymoon! Good price for a good stay.

2025年04月01日

Great hotel and great location.

家族旅行 2025年03月26日

ห้องกว้างสะอาด

カップルで旅行 2025年03月23日

Convenient access to train, just 3-5 min walk, but about 12 min walk to JR line if you need to take that line. Save and quiet residential neighborhood. Adjacent park to the hotel is under construction. Amenities included kettle, mugs, shampoo, conditioner, body wash, towels, dryer, disposable slippers, shoe horn. No laundry on site, but the neighborhood has a few within 5-10min away. Staff always on site in the morning if you need anything and very friendly. Room cleaning appeared to be aboit every 3 days but we declined it and just asked for towels or toilet paper when needed during our 7 night stay. There wasn't any tea at the tea station. Sufficient hangers (5) just for our coats to be hung on the wall. No closet. Sufficiently clean and confortable foe our stay. There were no elevators, but not an issue for us as we were a family of 4 on the ground floor. We borrowed umbrellas from stay when needed.

2025年03月22日

I was happy that we got the first floor. Since i have a toddler with me traveling. Staff came every another to take trash and left fresh towels. Room 101 had lot of space. 711 and train station was 1min walk. The park wasn't open since it was under construction.

子供連れの家族旅行 2025年03月22日

No consideration hotel, has no elevator too.

I know that there is no refund, but I talked to hotels.com, and they said they would gladly refund me if this hotel agreed. Sadly, their manager is did not consider our request. I told them that my purpose in going to Japan was to bring my daughter there, but sadly, my daughter became sick and could not travel. They did not give me even a partial refund or any other solution. I gave them a month notice.

2025年03月10日

Der var god plads og der var amenities selvom vi havde forstået det som om der ikke var noget, så vi var glædeligt overrasket over tilstanden og hvad vi fik med.
Det eneste minus var at man kunne høre folk inden ved siden af og ovenpå, men der var heldigvis ørepropper til det.

2025年03月07日

Alhamdulillah hotel keadaan baik dan selesa.

2025年02月24日

숙박전에 미리 정보등록해서 큐알코드받아서 쉽게 체크인, 체크아웃 가능했어요. 가격대비 방이 넓어서 좋았고 침구도 편안함. 따뜻 한물도 엄청잘나와요.
아쉬운점은 층간소음이 조금 있는편. 하지만 귀마개가 있어서 크게 지장은 없었어요

カップルで旅行 2025年02月17日

Exceeded our expectations, which is important to note, as there is no lift, plenty of stairs to haul your luggage up, no luggage storage or forwarding options and an automated check-in process that relies on receiving a code to check-in a day or two before. Knowing and expecting all this beforehand, you can plan accordingly and it’s no problem at all.

The room was clean, functional and very comfortable. Rubbish removed daily and fresh towels provided.

It’s a great area that is quiet but very convenient and right near a station and 7 Eleven. Excellent location actually once you get to know the area a bit.

家族旅行 2025年01月01日

Horrible

I could never get the help needed and was unable to stay. After staying outside in the cold attempting to receive the code I had to find another hotel. Called hotels.com and the hotel refuse to send the info needed so we can get the code to stay. Every day I checked and they still could not provide the website so nor even come and meet me to help me.

Only communication was through message and was still unable to help me provide information to receive the code to check in.

2024年12月30日

相對比較便宜的住宿選擇，很乾淨舒適。

2024年12月20日

No

グループ旅行 2024年11月09日

Safe area and nice rooms with all we needed. I read that there was no housekeeping but they came and took our trash away and gave us new towels. It was simple and no fuss.

家族旅行 2024年11月08日

Great room with comfy beds ... no elevator at all though so keep that in mind.

家族旅行 2024年09月17日

The room was nice.

2024年09月08日

Pros and cons

We liked the room and the location. It is close to the metro and to a few useful shops. The kids loved the park and bunk beds.

Self check in was a pain as the code was buried deep in old emails and then resent after we'd arrived. We didn't see anyone on reception in 5 days and the front door is always unlocked. Even though Japan is safe this felt a little odd. We also found that our door wasn't properly latched after a towel chance one day.

2024年08月10日

Nice hotel. Beautiful interior design. The only thing that it doesn’t have the elevator. The good thing is the price is much less compared to other hotels near by.

2024年08月01日

The place is clean and the shower and toilet are separate so that’s convenient since there were 6 of us. The staff is very nice and they store our luggage and put it in our room. We will definitely stay here again. Close to train station, only 5 mins walk to the station.

2024年07月29日

Excellent for families

家族旅行 2024年07月13日

This was a really nice option for staying in the area. The neighbourhood is relatively central but quiet, low-rise, with many young kids and families which is an appealing side to the city you might not get from a bigger tourist hotel in other neighbourhoods. Easy to access (no staff on site but automatic check in etc was straightforward). Note you are really just renting a bed and a bathroom, clean and comfortable, but there was very little space in the room for anything else, including eg a chair, a table etc.

カップルで旅行 2024年07月11日